Users Voice for Fastcomet

2% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
97% users rated Excellent
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Fastcomet Overall rating
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User Interface
Quality

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Review article published on: 09 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.9 1 2.3 2.7 4.4 4.5
Oct 2022 5 1 3.6 5 4.4 3.6
Nov 2022 5 1 5 1 2.7 4.4
Dec 2022 5 5 1.8 5 5 5
Mar 2023 4.9 1 5 4.9 4.6 4.1
Line Chart for Rating of peer stores

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Detailed Fastcomet Review by

Introduction

FastComet is a web hosting company established in 2013 that offers a wide range of hosting plans for personal and business websites. The company has grown exponentially since its inception and now has a global presence in over 80 countries with data centers in over 11 locations. The company prides itself on its fast server speed, excellent customer service, reliability, scalability, and security.

Pros and Cons

Pros:
  • 24/7 customer support via phone, chat, or email.
  • Free domain registration and transfer for life
  • Free website migrations
  • Guaranteed uptime of 99.9%
  • Multiple data center locations to choose from
  • Free SSL certificates
Cons:
  • Plan renewal pricing is significantly higher than the first-time pricing

User Experience

FastComet provides a user-friendly interface that makes navigating through their website seamless. Setting up an account and managing your website is relatively easy, even for beginners. The company offers a knowledge base and tutorials on their website for customers to learn how to make the most of their services.

Pricing and Value for Money

FastComet has an array of hosting plans, including shared hosting, cloud VPS hosting, dedicated hosting, and WordPress hosting. The company's shared hosting plans start at $2.95 per month, which is one of the lowest in the industry. Customers get excellent value for money, especially with the free domain registration and transfer for life and free SSL certificates. However, plan renewal pricing can be significantly higher than the first-time pricing, which is something to consider.

Alternatives

FastComet faces stiff competition from other web hosting providers such as BlueHost, HostGator, and SiteGround. All of these companies offer similar services and features as FastComet but have different pricing and customer support models. It is essential to compare pricing and features from different web hosting providers before making a decision.

Customer Service

FastComet's customer service is one of its strongest points. The company offers 24/7 customer support via phone, chat, or email. Customers are assigned a personal account manager who can handle all support and technical issues related to their account. The company also has a robust knowledge base and tutorials on their website to assist customers.

Product Quality and Selection

FastComet offers a wide range of hosting plans that cater to different types of customers. The company uses cutting-edge hardware and software technology to ensure that their services are reliable, scalable, and secure. Customers can choose from their shared hosting, cloud VPS hosting, dedicated hosting, and WordPress hosting. The company also offers domain registration services, SSL certificates, and email hosting.

Website Usability

FastComet's website is easy to use and navigate. The company provides a clear and concise outline of their services, pricing, and features. Setting up an account and managing your website is relatively easy, even for beginners. The website also has a blog that provides helpful tips and advice to customers.

Returns and Exchanges

FastComet offers a 45-day money-back guarantee policy for new customers who are not satisfied with their hosting services. However, this policy does not apply to domain registration fees or certain add-ons.

Promotions and Discounts

FastComet offers various promotional discounts from time to time, including holiday discounts and special offers. Customers can check the company's website for current promotions and discounts.

Reputation

FastComet has an excellent reputation for providing reliable web hosting services with exceptional customer service. The company has received positive reviews from customers on various review sites, indicating that they are trustworthy and reliable.

Payment Options

FastComet accepts payment via all major credit cards, PayPal, and bank transfers.

Loyalty Programs

FastComet does not currently offer any loyalty programs.

Customer Reviews

Customers have rated FastComet highly for its fast server speed, excellent customer service, reliability, scalability, and security. The company has received positive reviews on various review sites like Trustpilot and HostAdvice, indicating that they are a trustworthy and reliable web hosting provider.

Community Involvement

FastComet is actively involved in various community activities, including environmental conservation and social responsibility initiatives. The company's employees participate in various volunteer activities, indicating that they are committed to making a positive impact in society.

Shipping and Costs

FastComet is a web hosting provider and does not ship any physical products. The company's pricing is transparent, and there are no hidden costs or fees. Customers can choose from various payment options, including bank transfers, PayPal, and credit cards. Conclusion FastComet is an excellent web hosting provider that offers reliable services, excellent customer support, and affordable pricing. The company's user-friendly interface, wide range of hosting plans, multiple data center locations, and reliable uptime make them an attractive option for website owners looking to migrate or launch a new website. However, it is essential to keep in mind the plan renewal pricing, which can be significantly higher than the introductory pricing.

Fastcomet Recent User Reviews

User Rating

5 stars

380

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Reviewer Name: George Dermanakis

Review Submission Date: 2022-12-09

Review Title: Svetoslav K was excellent and provided…
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Review Description: Svetoslav K was excellent and provided me with quick assistance when I needed it.

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Reviewer Name: Sam

Review Submission Date: 2022-12-07

Review Title: For his excellent service and support
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Review Description: For his excellent service and assistance, which I much appreciate, I'd want to thank Mr. Todor G.Being a fastcomet customer makes me really grateful.

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Reviewer Name: Sherif Mohsen

Review Submission Date: 2022-12-01

Review Title: Ivan Ivanov
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Review Description: I’d like to thank Mr. Ivan Ivanov For his great service and support, really appreciated I’m really very grateful to be fastcomet client

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Reviewer Name: PixelMasterPerfect

Review Submission Date: 2022-11-29

Review Title: Great support and good experience
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Review Description: Great support and good experience, although prices change monthly and it should be fixed?, great support from many of the support agents, valentine z and various others

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Reviewer Name: Ahmed Moustafa

Review Submission Date: 2022-11-29

Review Title: Great service and support
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Review Description: Today I would like to give a special thanks to Todor Gichev. His assistance is precise and helpful all the time.

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Reviewer Name: Fares Tayyar

Review Submission Date: 2022-11-28

Review Title: Perfect support team Fastcomet
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Review Description: Fatcomet support team is always perfect, quick responder, wide knowledge base, and always looking for the best support

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Reviewer Name: Gregory

Review Submission Date: 2022-11-28

Review Title: Great tech & great service
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Review Description: Great tech & great service. Have been a client since 2020 now and have been very satisfied with all the different products I have used since. The support team is very responsive and will help solve all the little details, eg: when transferring from one server to another, ensuring everything is properly set up. Many thanks to Konstantin K. and the rest of the team for a quick and helpful turnaround.

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Reviewer Name: Glenn

Review Submission Date: 2022-11-27

Review Title: Mail Deliverability Fixed
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Review Description: I spent several hours trying to fix a mail issue using Google, before turning to FastComet support, which I should have done first. I found the Mail Deliverability tool to be simple and effective but I still needed assistance. Nikolay was able to address my issues and provided excellent explanations so someone not so technical could understand what was going on. Great job, thanks!

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Reviewer Name: Russ Mayor

Review Submission Date: 2022-11-24

Review Title: Todor was great
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Review Description: Todor was great. Fixed our problem within seconds and then did some great value-add stuff to put the cherry on the top. Great service, you guys rock.

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Reviewer Name: Cabsea Store

Review Submission Date: 2022-11-24

Review Title: NEVER BUY FROM THEM
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Review Description: Never ever buy hosting from them when you buy speed is working fine after 1-2 month they'll drop down the speed of your hosting and giving you stupid reason that your website is not optimized and all THEY'RE SCAMMERS NEVER BUY Becuase i uploaded same content and site on hostinger 10sec gap i see in server reponse time they actually scam you when your refund period is over and dropdown your hosting