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75% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
25% users rated Excellent
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Review article published on: 22 Jan 2019

Last updated by on 11 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Sep 2021 3 3 4.6 4.4 4.9 3.1
Oct 2021 5 2.4 4.2 4.3 4.8 3.1
Nov 2021 5 5 4.4 4.4 4.8 3.7
Dec 2021 5 1 4.7 4.3 4.9 4.3
Mar 2023 1 5 3.9 4.3 4.9 4.2
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Detailed Fatbraintoys Review by


Fat Brain Toys is an online toy store that aims to provide educational and fun toys for children of all ages. Founded almost two decades ago, this company has gained a reputation for offering unique and high-quality toys that encourage creativity and imagination in kids.

Pros and Cons

  • A broad selection of educational and fun toys.
  • User-friendly website interface.
  • Competitive pricing.
  • Fast and reliable shipping.
  • Exceptional customer service.
  • Limited specific product categories.
  • No free shipping options.

User Experience

Navigating through the Fat Brain Toys website is easy and simple. This is due to the user-friendly interface with its clear labeling and ample spacing. The menu is well-organized, allowing customers to search and select their preferred products quickly.

Pricing and Value for Money

Fat Brain Toys offers their products at competitive prices. The company provides a range of toys that are both educational and fun, making them a good value for money.


There are several alternatives available to Fat Brain Toys. These include Amazon and Walmart, which are popular marketplaces for toys. Other options include learning resources, Melissa & Doug, and Little Tikes.

Customer Service

The customer service provided by Fat Brain Toys is exceptional. They offer fast response times to inquiries and concerns, and their staff are well-informed and always ready to assist customers in any way required.

Product Quality and Selection

Fat Brain Toys provide quality toys that are safe and durable. The company offers a vast selection of educational toys that enhances children's cognitive and social development. The toys are made from non-toxic materials, making them safe for kids.

Website Usability

The Fat Brain Toys website is straightforward to use due to its clear labeling and ample spacing. The interface is user-friendly, allowing for effortless navigation on the site.

Returns and Exchanges

Fat Brain Toys offer returns and exchanges for their products. Customers may return an item in its original condition within a specified timeframe of receiving the product.

Promotions and Discounts

Fat Brain Toys offers promotional discounts and coupons regularly. The company also runs sales during festive seasons, allowing customers to save on their purchases.


Fat Brain Toys has an excellent reputation for providing quality educational toys. The company has been in business for almost two decades, with a vast customer base of satisfied clients worldwide.

Payment Options

Fat Brain Toys accepts several payment options, including credit and debit cards, PayPal, and Amazon Pay.

Loyalty Programs

Fat Brain Toys offers a Rewards program that rewards customers with points for every purchase made on the site. These points can be redeemed for discounts during subsequent purchases.

Customer Reviews

Customers have shared their positive experiences with Fat Brain Toys, praising the company's exceptional customer service, quality toys, and prompt delivery.

Community Involvement

Fat Brain Toys is actively involved in community outreach programs, donating to local charities that support children's welfare.

Shipping and Costs

Fat Brain Toys provides fast and reliable shipping services. The shipping costs are calculated based on the weight and size of the product and the location of the customer. Free shipping options are not available. In conclusion, Fat Brain Toys is a reputable online store offering unique and high-quality toys that stimulate creativity, imagination, and learning in children. Their products are competitively priced, and they provide exceptional customer service. While they have limited specific product categories, their vast selection of educational toys makes up for it.

Fatbraintoys Recent User Reviews


Reviewer Name: Charlie Munson

Review Submission Date: 2021-12-10

Review Title: Have bought several toys from fatbrain…
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Review Description: Have bought several toys from fatbrain with good results until this last purchase. Ordered the Interactive Human Body, very disappointed. The product they sent me is about half the size of what it look like in the advertisement, must be the miniature version. I thought because of what looked like a reasonable large it would be fun for my grandson, now that I see it, it looks like it will be frustrating.


Reviewer Name: customer

Review Submission Date: 2018-10-03

Review Title: Love it!
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Review Description: Love it! They are always so helpful!


Reviewer Name: Raquel Millman Bodner

Review Submission Date: 2017-12-07

Review Title: Horrible customer service
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Review Description: Horrible customer service! Just got off the phone with Becky the Customer Service Specialist. They apparently don’t what customer service is. I ordered two gifts that were supposed to come yesterday and never arrived. UPS had no further information. I asked to reorder the items and have Fat Brain toys pay to have it here overnight so i would have the gifts on time for a party this weekend and Becky said no. I will never buy from Fat Brain toys again. This is why small businesses go out of business. So disappointed.



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