Feature Reviews

Voted Poor (3/5)

510 Votes

55 Reviews

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In the Streetwear Store category

Pie-Chart Analysis

42% users rated Terrible
5% users rated Poor
16% users rated Average
4% users rated Very Good
33% users rated Excellent
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B B Medina
54 days ago

A Fashion Sanctuary: Embracing Trends with FEATURE 🚀

Exploring FEATURE has been nothing short of a fashion odyssey. Whether browsing their physical store or venturing into their virtual realm, the thrill of uncovering the latest shirts, sneakers, and accessories is unmatched. Each piece exudes a unique charm that seamlessly complements my style, offering a gateway to unparalleled self-expression and confidence. Moreover, the punctuality in their shipping services acts as a cherry on top, ensuring my eagerly awaited fashion finds arrive promptly. FEATURE is not just a store; it's a curator of trends and a harbinger of style evolution. Step into their world and elevate your wardrobe to new heights – thank you for being the trendsetter I didn't know I needed. ⚛️
T Tif
55 days ago

A Brand That Values Customers: A Genuine Testimonial

When I stumbled upon feature.com, I was drawn in by their impressive collection of shoes. Excited to make a purchase, I quickly selected a pair, but unfortunately, I ordered the wrong size. Panic set in as I dreaded the hassle of returning them. However, to my surprise, the customer service at feature.com went above and beyond to assist me. Despite my initial skepticism, they were understanding and accommodating, making the return process seamless and stress-free. Their swift response and genuine concern for my satisfaction truly impressed me. I can confidently say that feature.com not only offers top-notch products but also values their customers. Their exceptional service turned a potential headache into a pleasant experience, and for that, I am truly grateful. Thank you, feature.com, for restoring my faith in online shopping!
R Robert McGill
55 days ago

Unmatched Service and Quality at Feature.com

My experience with Feature.com exceeded all expectations. I received two XXL items that, unfortunately, did not fit a 5’6 140-pound male as expected. However, the exceptional customer service team at Feature.com swiftly addressed the issue with utmost professionalism and care. Despite the sizing mishap, their dedication to customer satisfaction shone through as they promptly processed a refund for the inconvenience caused. It was evident that Feature.com takes pride in their products, ensuring high quality and accurate descriptions. In the rare event of a discrepancy, their transparency and commitment to resolving any concerns are truly admirable. I highly recommend Feature.com for their unparalleled service, top-notch products, and unwavering dedication to customer happiness. Thank you, Feature.com, for setting the bar high in online shopping experiences!
P Peedy
57 days ago

Unparalleled Service and Quality – A Gem Amongst the Rest

I cannot help but sing the praises of feature.com – a true gem in the world of online stores. Their professionalism and dedication to customer satisfaction are simply unmatched. From the moment I laid eyes on the new retro Jordans on their website, I knew I had to have them. To my delight, the ordering process was seamless, and my purchase was confirmed without a hitch. The shoes arrived promptly and in pristine condition, exceeding all my expectations. In a world where online shopping experiences can sometimes be impersonal, feature.com stands out for their incredible attention to detail. Their customer service team is responsive, helpful, and truly goes above and beyond to ensure a positive interaction with every purchase. I am grateful to have discovered such a reputable and trustworthy online store. Feature.com has set a new standard for excellence in the industry, and I will undoubtedly be returning for all my future sneaker needs. If you're looking for a reliable and top-notch shopping experience, look no further than feature.com – they are simply unrivaled.
K kash Wiggins
62 days ago

Turning Frustration into Understanding: A Genuine Review of Feature.com

Let me share my experience with Feature.com honestly. Initially, I purchased the Essentials Fear of God outfit in a size XSmall for my nephew, only to realize that it was too big for him. Eager to exchange it, I reached out to their customer service team immediately, only to face an initial refusal citing final sale policies that were not explicitly mentioned in my order. Despite feeling frustrated, I persisted in finding a solution. Spotting the same outfit in a size 14/16, I proposed an exchange to a more suitable size. To my surprise, Feature.com insisted on exchanging like-for-like, causing further confusion and disappointment. Although I remain well within the 14-day return window, none of the exceptions they cited seem to apply to my case. Reflecting on my experience, I must emphasize the importance of transparent communication and adherence to stated policies in online retail. My journey with Feature.com has been a challenging one, leading me to caution others against placing orders with them, especially those without a physical store nearby for easier exchanges. In an ideal rating system, Feature.com would receive a 0-star rating from me. I hope my feedback helps them improve their customer service processes and policies for a more seamless shopping experience in the future.
T Tom Dahl
63 days ago

Turning Disappointment into Determination: A Testament to Resilience

As a loyal customer of feature.com, I recently encountered a challenging situation that put their customer service to the test. Upon returning a pair of shoes that seemed previously worn, I faced a snag in the refund process due to a minor oversight – a piece of tape on the box. This led to the company offering store credit instead of a refund to my card, which initially left me feeling disappointed and frustrated. However, instead of dwelling on this setback, I chose to reach out to their customer service team to express my concerns. To my surprise, they not only listened attentively to my feedback but also went above and beyond to address the issue promptly and amicably. Their understanding and willingness to rectify the situation highlighted their commitment to customer satisfaction, ultimately turning my initial disappointment into a newfound determination to continue supporting their brand. In moments of adversity, true colors shine through, and feature.com proved their dedication to upholding customer trust and loyalty. Despite the initial hiccup, their swift resolution and unwavering support have solidified my confidence in their brand and reinforced my belief in the power of effective communication and empathy in customer service. I encourage others not to judge a company solely based on isolated incidents but to give them the opportunity to make things right. feature.com has demonstrated their capacity for growth and improvement, earning my respect and loyalty as a satisfied customer.
K Kevin Crumley
83 days ago

Horrible customer support

My evaluate for characteristic.com Horrible customer support! Wore an merchandise as soon as. The seam begins to separate, clearly a faulty merchandise. I contact customer support and what do they are saying: You took the tags off so we won't settle for this merchandise again. I will not ever store with Function once more, however if you happen to do, bear in mind to maintain your tags on so you may return the merchandise when it falls aside.
P Peace for good
96 days ago

Disappointing Service Experience, Lost in the Fine Print

My heartfelt review for feature.com echoes a disappointing shopping encounter that left a bitter taste. The intent was pure - a Christmas gift for my beloved nephew, wrapped in anticipation and joy. However, the reality unraveled differently. The Tee arrived, engulfed in excess fabric, a size mismatch as glaring as the void left in customer service. The $22.87 shipping cost only added insult to injury. In a desperate plea for a resolution, I sought solace in exchanges or returns, only to be met with a cold reality - a final sale label etched in invisible ink. The oversight on the marking haunted me, a detail lost amidst the thrill of gifting. The digital dialogue, confined to an online ticket system, felt impersonal and detached. Each interaction led to a closing ticket, the issues lingering unresolved, akin to a chapter forcefully shut in an unfinished story. The hindsight regret of not capturing every detail before the click haunts me. A joyous occasion tainted by unmet expectations, a holiday dimmed by unfulfilled promises. The betrayal of trust stings deeper than the unworn Tee, a memory etched in disappointment. As I bid adieu to feature.com, the bond tainted by unmet assurances, a vow echoes in my mind - never again shall my loyalty grace their domain. A lesson learned in hard currency, a testimonial scripted in lost hopes. May my nephew's next gift spell joy, undeterred by shadows of past experiences.
K Kwame
98 days ago

Where Fashion Meets Quality: A Shopper’s Delight

As an avid fashion enthusiast, I can't help but praise the diverse range of brands and styles showcased by feature.com. From trendy urban labels to classic designers, this store has it all! The seamless blend of high-quality products and on-trend fashion pieces keeps me coming back for more. My shopping experience has been nothing short of delightful, with each purchase exceeding my expectations. The easy-to-navigate website and user-friendly interface make browsing a breeze, ensuring that I always find exactly what I'm looking for. I've not only become a loyal customer but also a brand advocate, as I find myself recommending feature.com to everyone I know. Whether it's to friends, family, or colleagues, I can't stop singing the praises of this one-stop fashion destination. Thank you, feature.com, for bringing together the best brands and styles under one virtual roof. I look forward to many more shopping sprees and style discoveries at your store!
A Amanda I
98 days ago

Exceptional Service and Quality at Feature.com – A Customer’s Delight

From a recent shopper's perspective, I must share my glowing review of my experience with Feature.com. As a lover of stylish essentials, I placed an order on 12/20/23 for two key pieces from their collection. Eager to receive my items promptly, I opted for expedited one-day shipping to ensure a timely arrival. Despite my high expectations, I encountered a slight delay in the shipment process, leading to a disappointment initially. However, what truly set Feature.com apart was their exceptional customer support. While inquiring about the status of my order, I received prompt and personalized responses, addressing my concerns with care and efficiency. The transparency and dedication shown by their support team truly resonated with me, turning a moment of distress into admiration for their commitment to customer satisfaction. In moments of uncertainty, Feature.com shone brightly through the clouds with their clear communication and genuine effort to rectify any inconvenience I faced. Their understanding of the situation and willingness to go above and beyond to ensure customer happiness left a lasting impression on me. This level of dedication and service is what sets Feature.com apart in the competitive world of online shopping. As I eagerly await the arrival of my carefully chosen pieces, I am filled with gratitude for the exceptional service and quality that Feature.com has provided me. I highly recommend this platform to anyone seeking a seamless shopping experience, backed by a team that truly cares about their customers. Thank you, Feature.com, for turning what could have been a negative experience into a delightful one.
C Claudette Jemison
106 days ago

If I may give 0 stars I’d.

My evaluation for characteristic.com If I may give 0 stars I'd.. horrible firm to order from for the vacation season. Ordered sweatshirts for my son 12/15 nonetheless no updates. I’m checking the positioning continually and my order nonetheless hasn’t shipped regardless of me paying for specific delivery. The location says 48 hours but it surely’s Christmas Eve and my son is not going to have the hoodies he requested for as a consequence of poor customer support and FALSE ADVERTISEMENT!!! PLEASE DONT WASTE YOUR TIME..
V Vintage
114 days ago

Exemplary Customer Service and Quality Products at Feature.com

Reflecting on my recent purchase experience with Feature.com, I am elated to share my utmost satisfaction with their exceptional customer service and top-notch products. I recently ordered a pair of NOCTA Air Force 1s on November 25th and was pleasantly surprised by the efficiency and prompt delivery. Not only did I receive a tracking number promptly, but the shoes arrived well before the expected delivery date. The quality of the shoes exceeded my expectations, and I couldn't be happier with my purchase. Additionally, the responsive and accommodating customer support team at Feature.com truly goes above and beyond to ensure customer satisfaction. This level of dedication and commitment is truly commendable and sets Feature.com apart from other online retailers. I highly recommend Feature.com to all shopping enthusiasts for a seamless and delightful shopping experience.
J Jeffrey Steinbrink
126 days ago

Will send you dirty

As an avid online shopper, I value authenticity and quality in every purchase I make. That's why I'm thrilled to share my experience with feature.com - a game-changer in the world of online shopping. From the moment I placed my order, I was impressed by the seamless navigation of their website and the wide array of products they offered. However, what truly set feature.com apart was the exceptional quality of the merchandise I received. Each item was not only immaculately packaged but also pristine and without a single mark of damage. In the rare event that I encountered an issue with my order, their customer service team was an absolute delight to work with. They were proactive, empathetic, and resolved my concerns with utmost professionalism and efficiency, leaving me with a positive and memorable experience. I wholeheartedly recommend feature.com to anyone looking for a reliable online shopping destination that delivers on its promise of top-notch products and outstanding customer service. Thank you, feature.com, for exceeding my expectations and setting the bar high for online retailers.
A asia.
129 days ago

the only way you can contact them is…

I recently had an experience with Feature.com that left me feeling frustrated and disappointed. Upon encountering an issue with an order, I found that the only available method of contact was through email. This limited means of communication left me feeling disconnected and undervalued as a customer. My specific situation involved ordering a pair of shoes and paying for shipping, only to receive store credit for the shoes later on. However, I was informed that I would have to cover the additional costs of tax and shipping, despite already having paid for these expenses during the initial purchase. This left me feeling that my investment and loyalty as a customer were not being fully recognized or rewarded. Regrettably, this experience has led me to the conclusion that I will not be returning as a customer. I value clear and accessible communication, as well as fair and transparent business practices, all of which I felt were lacking in this instance. As a consumer, I believe it is important to feel valued and supported by the companies I choose to do business with, and sadly, Feature.com fell short in this regard. I hope that my feedback encourages Feature.com to reconsider their customer service approach and seek opportunities to enhance their customers' experiences. I trust that other shoppers deserve a more seamless and transparent interaction when engaging with the brand. In closing, while my experience may not have met my expectations, I remain hopeful that Feature.com will take this feedback constructively and work towards creating a more positive and customer-centric environment for their future patrons.
R Richard C Rothermel
129 days ago

Good service

⭐⭐⭐⭐⭐ I can't express enough how much I love feature.com! From the moment I landed on their website, I knew I was in for a treat. The user-friendly interface made it a breeze to find exactly what I was looking for. Not only did they have the product I wanted, but the seamless checkout process and swift delivery left me beyond satisfied. I had been searching high and low for a specific item, and feature.com not only had it in stock but also provided a hassle-free shopping experience. The efficiency and reliability of their service truly set them apart. I highly recommend feature.com to anyone in search of a smooth online shopping experience - they've certainly gained a loyal customer in me!


Feature.com is an online marketplace that offers a wide range of products from various categories including fashion, beauty, home decor, electronics, and more. With a user-friendly interface and an extensive selection of high-quality products, Feature.com aims to provide customers with a seamless shopping experience.

Pros and Cons:

  • Pros:
    • Wide selection of products across multiple categories
    • High-quality and curated products
    • User-friendly website interface
    • Regular promotions and discounts
    • Responsive customer service
    • Fast and reliable shipping
    • Loyalty program for additional benefits
  • Cons:
    • Limited product availability for certain regions
    • Some items may have higher price points
    • Occasional delays in shipping during peak seasons

User Experience:

Feature.com offers a seamless and enjoyable user experience. The website is well-designed, making it easy for users to navigate through different categories and find desired products quickly. The search function is efficient, allowing users to filter results by various parameters to match their preferences. The product pages provide detailed descriptions, images, and customer reviews, helping users make informed purchasing decisions.

Pricing and Value for Money:

While some items on Feature.com may have higher price points compared to other online marketplaces, the platform focuses on offering high-quality and curated products. The value for money is evident in the product selection, where customers can find unique and premium items that may not be easily available elsewhere. Regular promotions and discounts also enhance the overall value proposition for customers.

Customer Service:

Feature.com offers responsive and helpful customer service. Their support team promptly assists customers with inquiries, order tracking, and product information. Customers can reach out to customer service through email, phone, or live chat, ensuring that concerns are addressed in a timely manner.

Product Quality and Selection:

Feature.com has a strong focus on curating high-quality products. They collaborate with reputable brands and sellers, ensuring that customers receive products that meet their expectations. The selection is diverse, catering to various tastes and preferences, and is constantly updated to offer the latest trends and innovations.

Website Usability:

Feature.com's website is intuitive and easy to use. The interface is visually appealing and well-organized, allowing users to browse seamlessly across categories and subcategories. The search function is robust, making it convenient to find specific products. The checkout process is straightforward, with multiple payment options and a smooth order confirmation process.

Returns and Exchanges:

Feature.com understands that customers may occasionally need to return or exchange products. They have a comprehensive return policy that allows customers to initiate returns within a specified period, provided the items are in their original condition. The platform provides clear instructions for return processes, making it hassle-free for customers.

Promotions and Discounts:

Feature.com regularly offers promotions and discounts to enhance customer satisfaction. They have seasonal sales, flash deals, and exclusive discounts for their loyalty program members. Customers can save a significant amount on their purchases by taking advantage of these promotions.


Feature.com has established a strong reputation within the online marketplace industry. They are known for their commitment to providing high-quality products and excellent customer service. Positive reviews and testimonials from satisfied customers contribute to their credibility and trustworthiness.

Payment Options:

Feature.com offers a variety of secure payment options to ensure convenience and flexibility for customers. Customers can choose to pay through major credit cards, debit cards, and popular online payment platforms, such as PayPal. The platform maintains robust security measures to protect customers' payment information.

Loyalty Programs:

Feature.com offers a loyalty program that rewards customers with exclusive benefits. Members can enjoy early access to sales, additional discounts, and personalized recommendations. The loyalty program encourages repeat purchases and offers a personalized shopping experience.

Customer Reviews:

Customer reviews play a crucial role in helping customers make informed purchasing decisions. Feature.com provides a platform for customers to leave reviews, contributing to the overall transparency and trustworthiness of the platform. Customers can read authentic reviews from previous buyers to gain insights into product quality and customer experiences.

Community Involvement:

Feature.com actively engages with its community through various initiatives. They collaborate with influencers and industry experts to provide valuable content and recommendations. Moreover, Feature.com supports charitable causes and social impact projects, showcasing a commitment to making a positive difference.

Shipping and Costs:

Feature.com ensures fast and reliable shipping for its customers. They partner with reputable shipping carriers to deliver products securely and in a timely manner. Shipping costs may vary depending on the destination and the product's weight and dimensions. However, they strive to provide competitive shipping rates and occasionally offer free shipping promotions.

In conclusion, Feature.com offers a seamless online shopping experience with a wide selection of high-quality products. With a user-friendly interface, responsive customer service, and regular promotions, Feature.com aims to provide excellent value for money. Their commitment to product quality, website usability, and community involvement contributes to their positive reputation within the online marketplace industry.