Febalcasa Reviews

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60 Reviews

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53% users rated Terrible
10% users rated Poor
3% users rated Average
0% users rated Very Good
33% users rated Excellent
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C Cristina Bisollini
53 days ago

Ridgeway’s Home Renovation: A Testimonial of Excellence and Quality

After a disappointing experience with a previous furniture provider, my husband and I were hesitant to trust another company with our home renovations. However, our encounter with Ridgeway's Home Renovation changed our perspective entirely. From the moment we walked into their showroom, we were greeted with warmth and professionalism. The team took the time to understand our vision for our bedroom's wardrobe, ensuring that every detail was meticulously noted down. Their attention to our needs was truly commendable. The installation process was smooth, efficient, and stress-free. Our wardrobe was delivered promptly, and upon inspection, we couldn't find a single flaw. The craftsmanship was impeccable, a true testament to the skill and dedication of Ridgeway's artisans. Moreover, what truly set Ridgeway's apart was their customer service. Any concerns we had were addressed promptly and with the utmost care. The team went above and beyond to ensure that we were completely satisfied with our purchase. In conclusion, Ridgeway's Home Renovation not only met but exceeded our expectations. Their commitment to excellence, quality craftsmanship, and exceptional customer service have made them the go-to choice for all our home renovation needs. Thank you, Ridgeway's, for turning our house into a home we can truly be proud of.
A Arvjola Macaj
56 days ago

A Truly Exceptional Journey

Sharing my remarkable experience with febalcasa.com: Our visit to the showroom in Castelletto Ticino was a delight, thanks to the warm welcome of Roberta. We were there to place an order for a bedroom and living room set. Roberta's hospitality, patience, professionalism, and eagerness to fulfill our every requirement down to the smallest detail truly stood out. We are incredibly pleased with our decision to choose Febal Casa!
M Maurizio Serpelloni
58 days ago

Escape the Chaos: A Heartfelt Warning About Febal

After a year-long struggle with febalcasa.com, I feel compelled to share my experience to help others avoid the same pitfalls. The delivery of my kitchen furniture was months behind schedule, setting a troubling tone for what was to come. The assembly team, sourced externally, was shockingly inept, resulting in damages to the furniture during installation. Replacement parts were promised, but when they finally arrived, the color discrepancies were glaringly obvious, making the entire set look like a patchwork of mismatched tones. The countertops and splashbacks, made of gres, were another headache - with five pieces in distinctly different shades of white, creating a visual disaster. Even after a year, these issues remain unresolved, with Febal showing a complete lack of interest and professionalism in addressing them. Dealing with Febal has been a disappointment at best and a nightmare at worst. I urge anyone considering febalcasa.com to think twice and steer clear of the chaos that awaits. This is not a company that values its customers or stands by its products. Protect yourself and your home by choosing a more reliable and dedicated provider for your furniture needs.
M Marco
63 days ago

Exceptional Quality Products and Outstanding Customer Support!

As a long-time customer of febalcasa.com, I have to express my immense satisfaction with their products and customer service. Despite the initial concerns raised by some about pricing, I can confidently say that their pricing is truly reflective of the exceptional quality of their products. The attention to detail and craftsmanship that goes into each item is evident from the moment you unpack your purchase. Moreover, their customer support team deserves special commendation. I had an inquiry regarding a recent order, and the prompt and efficient assistance I received was truly exceptional. The level of care and dedication they exhibited in addressing my concerns left me feeling valued and reassured. In conclusion, while some may have reservations about pricing, I can assure you that the quality of products and the unparalleled customer support make every penny spent at febalcasa.com worth it. I highly recommend them to anyone seeking top-notch furniture and a seamless shopping experience.
G gian luca pauletto
76 days ago

A Perfect Home Project Journey with Febalcasa: A Customer’s Satisfaction Story

Embarking on a home renovation project can often be overwhelming, but my experience with febalcasa.com was nothing short of perfect. From the initial stages of design to the flawless execution during installation, every step was seamless and professional. What truly stood out was the impeccable level of assistance provided throughout the process. Any concerns or queries I had were addressed promptly and efficiently, leaving me with a sense of confidence and assurance in the project. This review is a testament to the outstanding service and quality that febalcasa.com provides. My satisfaction is not just confirmed but elevated by the exceptional attention to detail and care exhibited by their team. If you're looking for a reliable and dedicated partner for your home design needs, I wholeheartedly recommend febalcasa.com. Trust me, your journey towards a perfect home transformation starts with them.
R Romualdo Gargiulo
82 days ago

A Heartfelt Warning: My Disappointing Experience with Febalcasa

Having come across febalcasa.com, I felt compelled to share my unfortunate encounter at Mestre. The installation service was subpar, lacking any sense of professionalism. The salesperson's promises turned out to be mere fairy tales, and customer service was non-existent. Disheartened, I found solace in the fact that there are much better options available, offering quality products at competitive prices, coupled with genuine customer care. In this sea of disappointment, I sought legal counsel to address the ordeal I had to endure. Be cautious and choose wisely.
M Mihaela Puiu
83 days ago

Impressive Salesmanship, But That’s About It

As a previous customer of febalcasa.com, I must say that their sales team is exceptional at painting a rosy picture during the negotiation phase. However, the practical implementation falls short, leaving you with unexpected additional costs and subpar quality furniture. The installation process and post-sales support lacked professionalism and assistance, leading to an overall disappointing experience. Despite being initially impressed by their sales approach, the actual product and support failed to meet expectations, leaving me with a negative overall impression.
L Lidia
92 days ago

An Unforgettable Journey with Febalcasa: A Cautionary Tale

Embarking on a home renovation project with febalcasa.com was a decision filled with hope and excitement, but it quickly turned into a nightmare. As many have shared before, my experience echoed a sense of disappointment and frustration. The irresponsibility displayed by the company in their workmanship was evident in the excessively long timelines, leaving me in limbo for what seemed like an eternity. After just a few months, the kitchen they installed began to exhibit issues, with noticeable swelling that hinted at deeper problems. Upon reaching out to their customer service for assistance, I was disheartened to be met with blame-shifting tactics. They insinuated that the faults lay with my supposed lack of care for the kitchen, deflecting responsibility and leaving me stranded with a malfunctioning space. This ordeal served as a harsh lesson in the importance of thorough research and due diligence when selecting a renovation partner. The repercussions of a hasty decision continue to linger, a constant reminder of the caution that should have been exercised. My earnest recommendation echoes with a sense of urgency: steer clear of febalcasa.com and spare yourself the turmoil I endured.
D Davide
107 days ago

An Honest Reflection on Febalcasa: Exceptional Assembly, Room for Administrative Improvement

Reflecting on my experience with febalcasa.com, it is clear that while the assembly team excelled in their work, there are notable areas that require attention within the administrative aspect of the service. The delayed delivery of all elements for my living room set remains concerning, with missing parts unresolved even a month later. Additionally, a promised complimentary item arrived weeks past the initial timeline. Despite these setbacks, I must commend the assembly team for their flawless execution of their tasks. The professionalism and skill displayed by the montatori truly stood out amidst administrative challenges. Moving forward, enhancing communication and timely deliveries could elevate the overall customer experience.
R Roby Master
109 days ago

Avoid at All Costs: A Disheartening Experience with febalcasa.com

I recently had a scheduled delivery appointment for a table from febalcasa.com on a Saturday afternoon. However, what followed was a never-ending wait with hours slipping by. In desperation, I contacted the Mestre (Ve) branch where I made the purchase, only to be assured that the delivery truck driver would contact me shortly. Disappointingly, no call came, leaving me stranded in the sea of silence. The speed at which they took my money was truly impressive – faster than the blink of an eye. I must wholeheartedly dissuade anyone from making a purchase from this store and brand; they are unequivocally unreliable! This experience has left me not only feeling let down but also cautioning others to steer clear of this seemingly treacherous path of ineptitude and frustration. A truly disheartening encounter to be avoided at all costs.
D Daniela
109 days ago

Transformed My Kitchen Dreams into Reality

I stumbled upon febalcasa.com without a clue how to design my kitchen. Turning to Febal Casa was a game-changer. Alice (Store di Treviso) patiently and professionally guided me through the whole process after our appointment. When my kitchen was finally installed (and all delivery deadlines were met), it exceeded my wildest expectations. It's safe to say that it's much more beautiful than I could have ever imagined before walking into Febal.
V vorfi gjelbrim
120 days ago

A Satisfying Experience with Febal Casa: A Testimonial

I recently had the pleasure of shopping at febalcasa.com and I must say I am extremely satisfied with my experience. After purchasing a bedroom set, I was delighted with the quality and the value for money. In addition, I had the pleasure of being assisted by the incredibly kind and helpful saleswoman, Lorenza. The assembly team was also exceptional – they were precise, polite, quick, and skilled at their job. A big thank you to the entire team for delivering such a wonderful service.
V vorfi gjelbrim
120 days ago

Molto soddisfatto con il febal casa…

I couldn't be more pleased with my experience at febalcasa.com. I recently purchased a bedroom set from febal casa Empoli and I am absolutely thrilled with the quality and value for money. The sales representative, Lorenza, was incredibly kind and helpful throughout the entire process. The installation team was not only precise and efficient but also courteous and skilled. I can't thank them enough for their outstanding service. My bedroom looks amazing and I am genuinely impressed with the level of professionalism and care I received. Thank you, febal casa, for making this such a fantastic experience for me.
V vorfi gjelbrim
120 days ago

A Heartfelt Experience with Febal Casa: Beyond Satisfaction

Let me share my profound experience with Febal Casa Empoli. Upon purchasing a bedroom set, I was truly delighted with the quality and affordability of the products. Not only was the price reasonable, but the overall value exceeded my expectations. I had the pleasure of interacting with Lorenza, a dedicated and accommodating sales representative who went above and beyond to assist me. The assembly team comprised of precise, polite, efficient, and skilled individuals who completed the installation swiftly and flawlessly. I am immensely grateful for the outstanding service and exceptional products. Febal Casa has truly earned my trust and loyalty.
128 days ago

Soddisfazione di tutti lavoratori Febalcasa

I can't thank Febalcasa.com enough for the exceptional service they've provided. Their wide range of high-quality products and unwavering professionalism truly set them apart. I'd like to extend my heartfelt appreciation to Lanfredi Isabel for her extensive expertise and dedication in the kitchen sector. My team and I are incredibly satisfied and happy with the service. Thank you, Isabel, and thank you, Febalcasa, for the outstanding installation service as well. Warm regards from Tina and Luigi.


Febalcasa.com is an online furniture retailer offering a wide range of high-quality products to enhance your living space. With a user-friendly website, competitive pricing, and exceptional customer service, Febalcasa.com aims to provide a seamless shopping experience for its customers.

Pros and Cons

  • Pros:
    1. Extensive selection of furniture for various rooms
    2. High-quality products manufactured with durable materials
    3. Competitive pricing and value for money
    4. User-friendly website with easy navigation
    5. Responsive customer service team
  • Cons:
    1. Limited customization options for furniture
    2. No physical stores for customers to test products

User Experience

Febalcasa.com excels in providing a smooth and satisfying user experience. The website's intuitive design enables easy navigation, allowing customers to effortlessly browse and select desired furniture items. The product pages are well-organized and accompanied by detailed descriptions, specifications, and high-resolution images, giving users a clear understanding of what they are purchasing.

Pricing and Value for Money

Febalcasa.com offers competitive pricing, making it an attractive option for those seeking affordable yet stylish furniture. The value for money is evident in the high-quality materials and craftsmanship used in their products. Customers can find pieces that suit their budget without compromising on durability and aesthetics.

Customer Service

Febalcasa.com takes pride in delivering excellent customer service. Their dedicated team is readily available to assist customers with inquiries, product recommendations, or any concerns that may arise before, during, or after the purchase. Prompt and efficient responses contribute to a positive and trustworthy shopping experience.

Product Quality and Selection

Febalcasa.com offers a wide range of furniture options, encompassing various styles and designs to suit diverse preferences. The products are crafted with high-quality materials, ensuring durability and longevity. Whether you are looking for a cozy sofa or a functional dining set, Febalcasa.com provides exceptional quality that meets the demands of both style and functionality.

Website Usability

Efficiency and ease of use are key strengths of Febalcasa.com's website. The intuitive interface allows customers to quickly find desired items, filter search results, and easily compare products. The website is optimized for mobile devices, ensuring a seamless shopping experience across different platforms. With clear category divisions and an accessible shopping cart, the website is designed to enhance user satisfaction.

Returns and Exchanges

Febalcasa.com understands that sometimes a change of heart may occur after a purchase. They offer a hassle-free return and exchange policy within a reasonable timeframe. Customers can initiate returns or exchanges by contacting the customer service team, who will guide them through the process and ensure a smooth resolution.

Promotions and Discounts

Febalcasa.com frequently runs promotions and discounts, providing customers with opportunities to save on their furniture purchases. These promotions can range from percentage discounts, bundle deals, or free shipping offers. By regularly checking their website or subscribing to their newsletter, customers can stay updated on the latest promotional offers and avail themselves of additional savings.


Febalcasa.com has built a strong reputation based on their commitment to customer satisfaction and high-quality products. Positive customer reviews and testimonials are testament to the company's reliability, reputation, and dedication to excellence. With a growing customer base, Febalcasa.com has established itself as a trusted online retailer in the furniture industry.

Payment Options

Febalcasa.com offers a variety of secure payment options for customer convenience. Accepted payment methods include credit and debit cards, as well as popular online payment platforms such as PayPal. By providing multiple payment options, customers can choose the method that best suits their preferences and offers peace of mind.

Loyalty Programs

Febalcasa.com values its loyal customers and rewards them through a loyalty program. By joining, customers can accumulate points with each purchase, which can be redeemed for exclusive discounts or special offers. This program encourages customer loyalty and enhances the overall shopping experience.

Customer Reviews

The customer reviews for Febalcasa.com are overwhelmingly positive. Satisfied customers praise the quality of products, prompt delivery, and helpful customer service. Their feedback reflects the company's commitment to delivering exceptional furniture and satisfying shopping experiences.

Community Involvement

Febalcasa.com actively engages in community involvement initiatives by partnering with charitable organizations and local initiatives. They believe in giving back to the community and continuously seek opportunities to make a positive impact. This commitment aligns with their mission to not only provide quality furniture but also contribute to a better society.

Shipping and Costs

Febalcasa.com offers reliable and prompt shipping services. The shipping costs are calculated based on various factors such as the weight and dimensions of the ordered items, as well as the shipping destination. Transparent information regarding shipping costs is provided during the checkout process, ensuring customers are well-informed before making a purchase.

In conclusion, Febalcasa.com is an exceptional online furniture retailer that offers a wide selection of high-quality products at competitive prices. With a user-friendly website, exceptional customer service, and a strong reputation, Febalcasa.com provides a seamless shopping experience for customers, ensuring satisfaction and value for money.