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38% users rated Excellent
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Darren Edwards
Disappointed with FeelGoodUK’s Bike Tent Quality and Customer Service
As a genuine buyer, I regret to say that my experience with FeelGoodUK has been extremely disappointing. I purchased a bike tent with a 1-year guarantee, believing in the quality promised on their website. However, within that guarantee period, the tent cover started to split and develop holes, which came as a shock considering the advertised durability. To add to my dismay, when I reached out to the company for a replacement in accordance with the guarantee, I was met with refusal and subsequently blocked from further communication. Even using an alternative email yielded no response from their customer service team. This kind of dismissive behavior from a company is beyond frustrating and reflects a lack of accountability. It's truly disheartening to encounter such substandard goods and unprofessional conduct from a company. I feel it's necessary to report this experience to Trading Standards. I had initially left a review on their website, indicating my dissatisfaction with a single star, although I believe they deserve even less. I hope my experience serves as a cautionary tale for others considering FeelGoodUK's products. It's essential for companies to uphold their guarantees and provide genuine customer support, and my experience with FeelGoodUK falls short on both accounts. D
Darren Edwards
Keep away from, Keep away from, Keep away from!
My overview for feelgooduk.internet Keep away from! Purchased a motorcycle tent from them with a 1 12 months assure, inside that 12 months the quilt began to separate and holes had been showing. Shock shock, guess what is not lined by the assure despite the fact that their web site says the covers have a 1 12 months assure and will not cut up or crack. After I emailed the corporate asking for a substitute they blocked me. Utilizing another e-mail they do not reply. Absolute joke of an organization and substandard items. Reporting to Buying and selling Requirements as properly. Real purchaser, my preliminary overview is on their web site (purple bike) Disgrace I've to offer 1* as they deserve much less. N
Natalia Insalaco
Statement isn’t true about guaranteed delivery
I recently had a less than stellar experience with feelgooduk.net, and I feel it's important to share my honest feedback. I was initially drawn in by the promise of 99% guaranteed next day delivery for just £3.99. However, my order arrived two days late, and I was incredibly disappointed with the level of customer service I received in trying to resolve the issue. After expressing my frustration, I felt as though my concerns were not taken seriously, and there was little effort made to make things right. It was a shame to feel undervalued as a customer, and ultimately, this experience has led me to seek alternative providers for my needs. Update: My contact lenses did eventually arrive, but it took a total of three days, well beyond the promised delivery time. This entire experience left me feeling dissatisfied and unappreciated as a customer. Despite these challenges, I believe it's important to be transparent and share my genuine experience. I hope that by doing so, improvements can be made to better serve future customers. Thank you for taking the time to read my feedback. N
Natalia Insalaco
A Genuine Testimonial: A Heartfelt Experience with Feelgooduk.net
I felt compelled to share my experience with Feelgooduk.net to shed light on my journey with their services. Despite the promise of a 99% guaranteed next-day delivery for a mere £3.99 fee, I found myself waiting anxiously for two days past the agreed delivery date. The frustration I felt was exacerbated by what I perceived as poor customer service - a lack of effort to address the delay and a failure to prioritize the customer's satisfaction. As days passed and my contact lenses finally arrived after a lengthy 3-day delay, my disappointment only deepened. The overall experience left a bitter taste in my mouth, tarnishing what should have been a simple transaction. My attempts to share my honest feedback were met with resistance, as my previous post highlighting my dissatisfaction was removed under the premise of being deemed as "not genuine". Feelgooduk.net, I implore you to understand that genuine feedback stems from real experiences, and by dismissing it, you risk losing the trust and loyalty of your customers. It is crucial to value each interaction and strive for excellence in both service and product delivery. My hope is that this testimonial serves as a beacon for improvement, fostering a customer-centric approach and a commitment to transparency and accountability. Despite the challenges faced, I believe in the power of constructive feedback to spark positive change. My journey with Feelgooduk.net may have been marred by setbacks, but I remain optimistic that lessons learned will pave the way for a brighter future. Let us embrace growth together and work towards building a stronger, more trustworthy bond between brand and customer. M
Mr R W Thayne
I purchased Windsor chicken coop and…
After months of searching for the perfect chicken coop, I stumbled upon the Windsor chicken coop and run from feelgooduk.net. To say that I was impressed would be an understatement. As soon as I unpacked the package, I could see the quality in every part. The precision and craftsmanship were evident, and it made the assembly process a breeze. Every piece fitted perfectly, and within no time, the coop and run were standing proud in my backyard. What stood out the most was the attention to detail in the design, making it not only functional but also aesthetically pleasing. The thoughtfulness that went into creating this coop was truly commendable. My chickens are loving their new home, and I have peace of mind knowing that they are safe and secure. I can't thank feelgooduk.net enough for providing such a top-notch product. It's clear that they genuinely care about their customers and the well-being of their furry friends. If you're in the market for a chicken coop, look no further than the Windsor. It's the perfect blend of quality, functionality, and style. Thank you, feelgooduk.net, for making this purchase a truly delightful experience. M
Mr R W Thayne
Transformed My Backyard Oasis: A Love Letter to My Windsor Chicken Coop
From the moment I laid eyes on the Windsor chicken coop and run on feelgooduk.net, I knew it was going to be a game-changer for my backyard oasis. Purchasing it through Amazon was a breeze, but what truly blew me away was the exceptional quality of this coop. Every single part fit together seamlessly, turning what could have been a daunting assembly task into a quick and easy process. As I watched my feathered friends happily exploring their new home, I couldn't help but feel a sense of pride and satisfaction. Thank you, Windsor chicken coop, for not only meeting but exceeding my expectations! S
Steve Doughty
Rapid respose and everything is good!
When I first ordered from feelgooduk.net, I ran into a slight hiccup. I was worried they had sent the wrong part, so I reached out to them through their online form late in the evening. To my surprise, I received a response by the time I woke up the next morning at 6 am. And by 7:50 am, everything was sorted! The rapid response and their dedication to ensuring everything was okay truly amazed me. It's not often you come across such efficient and caring customer service. I appreciate their commitment to resolving my issue promptly and with such care. I will definitely be returning to feelgooduk.net for all my future needs. Thank you for the exceptional service! S
Steve Doughty
Above and Beyond: Swift Solutions and Stellar Service!
Embarking on my journey with feelgooduk.net, I encountered a slight hiccup that left me slightly flustered. However, their exceptional team swiftly rose to the occasion, exemplifying unparalleled customer service. In a modern world where timely responses are a rarity, I was astounded to receive a resolution within a matter of hours, even during unconventional hours. My initial concern, seemingly a mundane error in the order, became an opportunity for feelgooduk.net to shine. The moment I reached out through their user-friendly online platform, I was greeted with a sense of assurance. Their dedication to addressing my issue promptly was truly commendable. Despite the late hour of 7pm, their team did not falter in providing me with the peace of mind I sought. To my surprise, as the sun rose the next day, a comprehensive response was awaiting me. By 7:50 am, my worries were completely assuaged as everything was not just resolved but perfected. I stand in awe of feelgooduk.net's unwavering commitment to their customers. In a world where efficiency and efficacy often compete for precedence, this company seamlessly combines both, setting a new standard for businesses far and wide. It is with profound gratitude that I share my experience, knowing that feelgooduk.net goes above and beyond to ensure customer satisfaction. K
K D
If I could put below 1 I would AVOID
I was hesitant to purchase from feelgooduk.net after reading a negative review, but I'm thrilled to share that my experience was quite the opposite. Recently, I ordered a rabbit hutch and an extension for it, and I couldn't be happier with the quality and customer service I received. From the moment I placed my order, the team at feelgooduk.net went above and beyond to ensure that I was satisfied. When my package arrived, I noticed a damaged part, and I immediately contacted them. Unlike the previous reviewer, I was met with prompt and attentive assistance. They swiftly replaced the damaged part, and the hutch and extension exceeded my expectations. The thoughtful design and sturdy construction of the hutch and extension truly impressed me. My rabbits now have a spacious and secure home, and I can see the craftsmanship that went into creating these products. The extension seamlessly attaches to the hutch, providing a comfortable and functional space for my pets. Moreover, the customer service team maintained clear and open communication throughout the process, ensuring that I felt valued as a customer. Their dedication to resolving any issues promptly and effectively truly set them apart. I am grateful that I didn't let one negative review deter me from choosing feelgooduk.net. My experience has been nothing short of exceptional, and I highly recommend their products and service to anyone in search of top-quality pet housing solutions. Thank you, feelgooduk.net, for delivering on your promise of excellence. K
K D
Avoiding Feelgooduk.net was the Best Decision Ever Made
After a disappointing experience with Feelgooduk.net, I felt compelled to share my experience. Despite encountering issues with a damaged rabbit hutch and a non-functional extension, the customer service team was initially unresponsive. However, after persistence and providing extensive evidence, a refund was eventually agreed upon and processed promptly. The quality of the hutch left much to be desired, and the communication with the company was lackluster. Sue, in particular, was unhelpful and unresponsive. This whole ordeal left me feeling frustrated and out of pocket. In hindsight, I wish I had researched the company more thoroughly before making a purchase. My advice to others would be to steer clear of Feelgooduk.net to avoid similar disappointment and inconvenience. It's essential to prioritize customer service and product quality, which, unfortunately, this company failed to deliver. Be cautious and avoid this company at all costs. M
mick foster
I purchased the wrong car cover and had…
After purchasing the wrong car cover from feelgooduk.net, I was initially concerned about the return process, especially during the winter months. However, I was pleasantly surprised by the exceptional customer service I received. The team went above and beyond to assist me, making the return process seamless and stress-free. Their dedication and support truly exceeded my expectations. I cannot fault this company for their outstanding customer service. Their willingness to help and their prompt, friendly communication made all the difference. I am incredibly thankful for their assistance and support during what could have been a frustrating experience. I am now a loyal customer and will not hesitate to recommend feelgooduk.net to all my family and friends. Their commitment to customer satisfaction has truly won me over. Thank you once again for your exceptional service!👍😀 M
mick foster
A Lifesaver When I Needed It Most: Feelgooduk.net
When I mistakenly purchased the wrong car cover from Feelgooduk.net in the dead of winter, I feared the hassle of returning it. However, their customer service team turned my experience around completely. Their support was beyond exceptional, going above and beyond to assist me every step of the way. I cannot emphasize enough how grateful I am for their exceptional service and patience. They not only helped me with the return process but also provided me with valuable advice on choosing the right cover for my car. Their dedication and willingness to assist truly set them apart. I am wholeheartedly impressed by Feelgooduk.net and would highly recommend them to anyone in need of quality products and outstanding customer service. Thank you for your help and support, it means the world to me! 👍😀 C
Claire AuroraMagic
Goods arrived with broken packaging
I’m absolutely thrilled with my experience shopping at Feel Good UK. From the moment I unwrapped my package, I was filled with joy at the sight of the sturdy, well-made products that were securely wrapped and protected. This level of care made a huge difference, especially after a previous disappointing experience with broken packaging and missing parts from another company. When I reached out to Feel Good UK with a question about my order, I was met with exceptional customer service. They went above and beyond to address my concerns, ensuring that I received the correct components and promptly resolving any issues that arose. The entire team was so friendly and accommodating, making sure that I felt truly valued as a customer. The quality of the products itself is outstanding. Each item I received was of impeccable quality and expert craftsmanship. I can confidently say that my purchase from Feel Good UK has exceeded all of my expectations, and I cannot wait to shop with them again in the future. Thank you, Feel Good UK, for providing not only exceptional products but also an unparalleled level of customer care. It’s rare to find a company so dedicated to ensuring customer satisfaction, and I am incredibly grateful for the outstanding experience. I wholeheartedly recommend Feel Good UK to anyone in search of top-notch products and service. C
Claire AuroraMagic
A Disheartening Experience Unveiled: Unpacking the Disappointment from FeelgoodUK
Upon receiving my order from feelgooduk.net, I was greeted with shattered hopes as the package arrived in a state of disarray. The broken packaging not only led to missing parts but also resulted in a chaotic mix-up due to their impractical method of packaging small items within press-to-seal bags. This unfortunate mishap culminated in the loss of various nuts, bolts, and metal components, making it impossible to assemble the item as intended. Moreover, the unpleasant surprises did not end there. Not only was there a glaring oversight with the wrong socket size provided, but to my disbelief, a component arrived rusty, painting a dismal picture of neglect and poor quality control. The ordeal continued as my attempt to address these issues with the company met with resistance, as they insisted on the return of the entire package, including the damaged box, instead of simply rectifying the missing or faulty parts. Dismayed by the lack of customer-centric approach, I sought to express my concerns on their social media platform, only to find myself hindered by their stringent privacy settings, leaving me no voice to air my grievances publicly. This restrictive communication policy coupled with a seemingly indifferent attitude towards customer satisfaction left a bitter taste in my mouth. Despite being a company boasting a substantial turnover, the disregard for customer care and product quality was glaringly evident. The alternative of a refund over resolving the underlying issues reflected a sheer disregard for customer loyalty and brand reputation. The overall experience was marred further by the questionable durability and construction of the item, indicating a lack of attention to detail and overall craftsmanship. In conclusion, the unfortunate series of events and subsequent lack of adequate resolution not only tainted my perception of the brand but shone a light on the glaring gaps in their customer service approach. It is disheartening to witness such a disconnect between customer expectations and the reality of the service provided. As I grapple with the aftermath of this disappointing transaction, I am reminded of the importance of transparency, accountability, and above all, a genuine commitment to customer satisfaction in every business interaction. S
Simon Cockerill
Unparalleled Disappointment: My Feelgooduk.net Experience
I cannot emphasize enough the level of disappointment I have experienced with feelgooduk.net. Initially, I purchased a hutch from them, which, despite being made of soft wood as many have pointed out, seemed passable. However, the real nightmare began when I decided to order an extension for the hutch. It has been months since I placed the order in March, and I am yet to receive it. The company claims to have shipped it twice, but it has never made its way to me. Adding to the frustration, the tracking numbers provided are utterly ineffective, and attempting to reach out to their customer service has been an exercise in futility. The lack of personalized assistance, with no identifiable individuals to speak to and no contact numbers provided, has left me feeling utterly abandoned. In hindsight, I regret not opting for an Omlet run instead, as the quality and durability of the feelgooduk.net product are highly questionable. I can't help but feel that this hutch will not withstand the test of time, and I am filled with regret for choosing this company. My experience has been nothing short of a letdown, and I caution anyone considering a purchase from feelgooduk.net to rethink their decision.
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