Fein-hifi Reviews

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20 Reviews

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S Sven Hoffmann
75 days ago

An Unforgettable Experience at Fein-Hifi: My Search for Vintage Cambridge Audio Amplifier

After an extensive quest for the perfect vintage Cambridge Audio amplifier to complete my audio setup, I stumbled upon Fein-Hifi. Let me tell you, I couldn't be more delighted with my discovery. The user-friendly interface of their website made navigation a breeze, ensuring I quickly found what I was looking for. What truly impressed me was the detailed listing of technical specifications accompanying each product. This level of transparency not only instilled confidence in my purchase but also showcased Fein-Hifi's commitment to providing comprehensive information to their customers. To add to the exceptional experience, the delivery was remarkably swift, and upon receiving the amplifier, I was pleased to find it in impeccable condition. Fein-Hifi's attention to detail and care in packaging certainly did not go unnoticed. In conclusion, my experience with Fein-Hifi surpassed my expectations, and I am more than satisfied with both their service and product quality. I wholeheartedly recommend Fein-Hifi to any audio enthusiast seeking a seamless shopping experience and top-notch vintage audio equipment.
E Elke Kunz
92 days ago

An Exceptional Online Store Worth Recommending

My Experience with fein-hifi.de Through my multiple purchases at Fein-Hifi, including two for my relatives, I have been consistently impressed with their service. Each transaction was seamless, and the devices I bought have all been in impeccable working order. Their delivery speed is truly remarkable – on one occasion, I placed an order late on a Thursday evening, and by Saturday, the package was already delivered by DHL. Additionally, from an environmental perspective, I deeply appreciate their commitment to refurbishing old devices, ensuring they can be utilized further. Fein-Hifi's dedication to sustainability sets them apart, making them a retailer that I wholeheartedly endorse without any reservations.
G Georg Wolf
98 days ago

Unprofessional Conduct but Exceptional Products

I had an unfortunate experience with fein-hifi.de where I returned an amplifier in accordance with their return policy, only to find that they refused to fulfill a subsequent order. Despite this unprofessional conduct, I must say that their products are exceptional. I was thoroughly impressed with the quality and performance of the amplifier I initially purchased. It's just a shame that such great products are accompanied by disappointing customer service. I hope fein-hifi.de can improve their customer relations because their products truly deserve better.
C Chris Raven
135 days ago

Unmatched Excellence: Quick Delivery and Pristine Condition

I recently purchased the Pioneer A-405R amplifier from fein-hifi.de, and I must say, I am beyond impressed. Placing my order late on a Thursday evening, I was pleasantly surprised to receive my package on Saturday, just two days later. The delivery was swift, and the product arrived meticulously packaged, ensuring its safety during transit. Upon unwrapping the amplifier, I was taken aback by its impeccable condition. Despite being listed with minor signs of wear, I found it to be in top-notch shape, surpassing the provided description. Upon setting it up for the first time, I was thrilled to find that it functioned flawlessly, living up to its reputation for technical superiority. All in all, my initial experience with fein-hifi.de has been nothing short of exceptional. From the prompt delivery to the outstanding quality of the product, I wholeheartedly recommend them to anyone in search of high-quality audio equipment. My sincere thanks to the team for their top-notch service and the unparalleled quality of the Pioneer A-405R amplifier.
K K. Hans
136 days ago

A Touch of Silence: A Candid Review of fein-hifi.de

In the midst of a flurry of glowing reviews, I found my voice, seeking answers. Three days have passed since I penned my email to fein-hifi.de, inquiring about a particular device that piqued my interest. Yet, the deafening silence lingers, echoing the absence of a response from their end. The anticipation wanes, overshadowed by a disappointing lack of communication. Amidst the sea of customer testimonials, my experience stands as a stark reminder of the importance of timely and attentive customer service. The allure of a promising product dims when met with unresponsiveness, leaving a bitter taste in the wake of unmet expectations. As I navigate through this realm of online shopping, I cannot help but emphasize the crucial role of communication in fostering trust and loyalty. A single unanswered email can unravel the fabric of customer satisfaction, underscoring the significance of prompt and reliable interactions in shaping the customer experience. While the allure of fein-hifi.de's offerings remains tantalizing, the shadow of "Kein Kontakt" looms large, a poignant reminder of the power of communication in the world of e-commerce. May this review serve as a beacon, guiding both customers and businesses towards a future where every interaction is valued and every inquiry is met with a genuine and timely response.
C Christoph Sollfrank
145 days ago

Embracing Sustainability: A Refined Haven for Rejuvenated Hifi Equipment

Venturing into the realm of pre-owned electronics led me to the virtual doorstep of fein-hifi.de. The quest for quality refurbished gear unveiled a gem in Fein-Hifi. From the initial purchase to the seamless transaction and swift delivery, every step exuded excellence. This establishment, with its commitment to sustainable practices, has not only met but surpassed expectations. I wholeheartedly endorse this store to all seeking a harmonious blend of quality and environmental consciousness in their audio pursuits.
K Kranz Kranz
467 days ago

From Confusion to Contentment – My Experience with Fein Hifi

When I first purchased the NAD c320bee from fein-hifi.de, I found myself struggling to navigate its intricate technology. Despite my initial confusion, I reached out multiple times via email for assistance. To my delight, each inquiry was met with prompt and expert replies, guiding me towards a better understanding of my new amplifier. Thanks to the exceptional customer service provided by Fein Hifi, I am now the proud owner of a high-quality amplifier that exceeds my expectations. The transformation from a state of perplexity to sheer satisfaction has been truly remarkable, and I owe it all to the diligent support I received. Fein Hifi has not only delivered a top-notch product but has also showcased a commitment to their customers' needs that is unparalleled. I am immensely grateful for their assistance and am now a loyal and content customer. Thank you, Fein Hifi, for turning my audio experience around!
T Thomas Hering
467 days ago

Embracing Quality and Service: A Sony Amplifier Story

In the bustling December of 2022, I embarked on a journey to fein-hifi.de in search of the perfect Sony TA-F519R Amplifier. Little did I know that this virtual encounter would lead me to a treasure trove of audio excellence and exceptional service. Upon receiving the amplifier, I was met with a pristine device that exuded quality craftsmanship. Its flawless functionality and minimal wear left me in awe of the meticulous care taken by fein-hifi.de in curating their products. It was evident that every detail had been thoughtfully considered to deliver a top-notch customer experience. Communicating with the team via email further solidified my positive impression. Their warmth and professionalism shone through, reassuring me that I was in good hands throughout the purchasing process. This personalized touch added a layer of trust and authenticity to my shopping experience, setting fein-hifi.de apart from the rest. As I revel in the harmonious tunes emanating from my Sony amplifier, I am filled with gratitude for stumbling upon fein-hifi.de. The seamless transaction, coupled with the exceptional product quality and customer service, has undoubtedly earned them a loyal customer in me. Here's to more musical adventures with fein-hifi.de – a true gem in the world of online audio shopping.
D Dirk Rothfuss
721 days ago

Exceptional Customer Care at Fein-Hifi.de

Embarking on my journey to upgrade my home audio system, I stumbled upon Fein-Hifi.de. My excitement was palpable as I eagerly awaited the delivery of my new CD player. However, upon arrival, my heart sank as I discovered that the CD player's reading head was damaged during transport. Frustrated but hopeful, I reached out to Fein-Hifi.de's customer service team to address the unfortunate mishap. To my pleasant surprise, their response was nothing short of exceptional. They swiftly arranged for a replacement, making the entire exchange process effortless and efficient. This level of dedication and attentiveness to customer satisfaction left a lasting impression on me. Fein-Hifi.de not only restored my faith in online shopping but also set a benchmark for unparalleled service in the industry. Thank you for going above and beyond to ensure that I could enjoy my new audio equipment without any further delays. Your unwavering commitment to excellence is truly commendable.
A Achim
898 days ago

Exceptional Service and Quality at fein-hifi.de

When I stumbled upon fein-hifi.de in search of a replacement for my father's beloved Technics Receiver, I never expected to be so delighted with my experience. My father was adamant about wanting the same model from the 90s, and to my surprise, Fein-Hifi had it in stock. The smooth ordering process, prompt delivery, and flawless functionality of the device left me truly impressed. The joy on my father's face when he saw his old favorite working perfectly again was priceless. Thank you, Fein-Hifi, for exceeding my expectations!
V Volker Großenbacher
1012 days ago

Exceptional Customer Service Turned My Experience Around!

I recently purchased a Vollverstärker from fein-hifi.de and received it in excellent cosmetic condition. However, upon testing, I discovered it wasn't functioning properly. Disappointed by the initial setback, I tried reaching out to their customer service, but to my dismay, no one answered my calls, and my emails went unanswered. Despite this rough start, I was pleasantly surprised by the turnaround when I finally connected with their customer support team. They were not only apologetic but also proactive in resolving the issue promptly. Their professionalism and dedication to ensuring customer satisfaction truly impressed me. It is in challenging times that the true colors of a company shine through, and in this case, fein-hifi.de exceeded my expectations. Thanks to their exceptional customer service, what could have been a negative experience turned into a positive one. I highly recommend fein-hifi.de to anyone looking for quality products backed by excellent customer support. A well-deserved five-star rating from me!
M Marion Hartmann
1187 days ago

Uniquely Exceptional – A True Gem!

When I stumbled upon fein-hifi.de online and saw the rave reviews, I couldn't resist ordering the Sony TA-F519 amplifier. Three days later, it arrived meticulously packaged, and the moment I connected it, I was left utterly amazed! The sound quality surpassed all my expectations, and I am truly thrilled with my purchase! I can only hope that this amplifier continues to impress for many years to come. Huge thanks to the dedicated Hifi Team in Berlin for their outstanding service and support. This experience has truly been one-of-a-kind, and I am beyond grateful for it!
E Ekkehard Bethmann
1242 days ago

Unmatched Customer Service and Exceptional Products!

I am absolutely thrilled with my experience at fein-hifi.de! From the moment I received my Sony amplifier, I was blown away by its quality. However, I encountered some initial difficulties with setting it up. Desperate for assistance, I reached out to Fein Hifi via email and was met with an incredibly swift and helpful response. The level of dedication and support I received was truly outstanding. Thanks to their prompt guidance, I was able to resolve the issues and now everything works perfectly. I cannot speak highly enough of Fein Hifi's impeccable customer service and top-notch products. I wholeheartedly recommend them to anyone in search of premium audio equipment. Warm regards, Ekkehard Bethmann
M Marky Ramone
1323 days ago

Fein-Hifi-Shop – Where Quality Meets Service Excellence!

Upon stumbling across Fein-Hifi-Shop, I found myself a gem! I recently purchased a pre-owned Kenwood Hi-Fi amplifier from their website, and to say I was impressed would be an understatement. The device was delivered swiftly, impeccably packaged, and, most importantly, it works flawlessly. Not only does Fein-Hifi-Shop excel in providing top-notch products, but their service is also truly commendable. The professionalism and efficiency with which my order was handled are a testament to their commitment to customer satisfaction. I wholeheartedly recommend this shop to anyone in search of reliable and trustworthy Hi-Fi equipment. Fein-Hifi-Shop, thank you for restoring my faith in online shopping experiences. Keep up the fantastic work!
B Birgit Ziegler
1780 days ago

An Unforgettable Buying Experience

I had my doubts about purchasing an amplifier online, but after my exceptional experience with Fein-Hifi, those reservations are a thing of the past. The delivery was swift, the packaging was impeccable, and the amplifier itself has brought me immense joy. I wholeheartedly recommend Fein-Hifi to anyone in search of quality audio equipment. Thank you for a seamless and satisfying shopping experience!


Fein HiFi is an online destination for audio enthusiasts, offering a wide range of high-quality audio products and accessories. With a passion for exceptional sound and a commitment to customer satisfaction, Fein HiFi has become a trusted name among audiophiles.


- Extensive selection of top-tier audio products from renowned brands. - Competitive pricing and value for money. - User-friendly website with easy navigation and search functionality. - Responsive and knowledgeable customer service team. - High-quality products that deliver exceptional audio performance. - Positive customer reviews highlighting the superior sound quality and reliability. - Regular promotions and discounts for added savings. - Secure and flexible payment options.


- Limited community involvement and user-generated content. - Shipping costs may vary depending on the location, potentially affecting the overall cost.

User Experience

Fein HiFi provides a seamless user experience with its intuitive website design and smooth navigation. The search functionality allows users to quickly find their desired products, while detailed product descriptions and specifications help in making informed purchasing decisions. The user interface is visually appealing, and the website loads quickly, enhancing the overall user experience.

Pricing and Value for Money

Fein HiFi offers competitive pricing for its wide range of audio products, ensuring customers get value for their money. The pricing is transparent, with no hidden costs or surprises during the checkout process. The exceptional quality of the products justifies the price, making Fein HiFi a worthwhile investment for audio enthusiasts.

Customer Service

Fein HiFi excels in customer service, with a dedicated team that is responsive, knowledgeable, and committed to resolving customer queries and concerns. Whether it's pre-sales inquiries or post-purchase assistance, customers can expect prompt and personalized support, ensuring a smooth and satisfactory experience throughout.

Product Quality and Selection

Fein HiFi prides itself on offering high-quality audio products from renowned brands that are considered industry leaders. Each product is carefully sourced, ensuring superior sound performance and long-lasting reliability. The selection encompasses a wide range of categories, including speakers, headphones, amplifiers, turntables, and more, catering to the diverse needs and preferences of audio enthusiasts.

Website Usability

The Fein HiFi website is designed for optimal usability, featuring a clean layout and intuitive interface. Users can easily navigate through different product categories, access detailed product information, and make purchases without any hassle. The website's responsive design ensures a seamless browsing experience across various devices, enhancing convenience for all users.

Returns and Exchanges

Fein HiFi maintains a fair and transparent returns and exchanges policy. If customers encounter any issues with their purchased products, they can easily initiate a return or exchange process. Fein HiFi strives to resolve such cases promptly and efficiently, ensuring customer satisfaction.

Promotions and Discounts

Fein HiFi regularly offers promotions and discounts on select products, allowing customers to save money while still enjoying top-tier audio quality. These promotions are well-advertised on the website and provide additional value for customers seeking high-quality audio gear at affordable prices.


Fein HiFi has built a strong reputation within the audio community by consistently delivering exceptional products and services. Positive customer reviews and testimonials attest to Fein HiFi's commitment to quality and customer satisfaction. The brand's reputation as a trustworthy source for high-end audio equipment continues to grow, making it a preferred choice for audio enthusiasts.

Payment Options

Fein HiFi offers a range of secure and convenient payment options to provide flexibility for customers. This includes major credit cards, PayPal, and other trusted online payment platforms. The secure payment process ensures peace of mind for customers when making transactions.

Loyalty Programs

Currently, Fein HiFi does not have a dedicated loyalty program. However, customers can still benefit from the regular promotions and discounts offered, providing them with valuable savings opportunities.

Customer Reviews

Customer reviews play a crucial role in evaluating the quality and trustworthiness of a brand. Fein HiFi receives consistently positive customer reviews, with users praising the exceptional sound quality, product reliability, and overall customer experience. These reviews are a testament to the brand's commitment to delivering top-tier audio products and ensuring customer satisfaction.

Community Involvement

While Fein HiFi primarily focuses on providing excellent audio products and services, there is room for further community involvement. Engaging with the audio community through forums, user-generated content, and partnerships with audio-related events or organizations could enhance Fein HiFi's community presence.

Shipping and Costs

Fein HiFi offers reliable and efficient shipping services, ensuring that products reach customers in a timely manner. Shipping costs may vary depending on the location and the weight of the products. However, Fein HiFi strives to keep shipping costs reasonable while maintaining the quality and speed of delivery. In conclusion, Fein HiFi is a reputable online destination for audio enthusiasts, offering high-quality audio products from renowned brands. The brand excels in customer service, product quality, and website usability. While there is room for further community involvement, Fein HiFi's strong reputation, competitive pricing, and commitment to customer satisfaction make it a trusted choice for audiophiles seeking exceptional audio experiences.