Felixforyou Reviews

Voted Poor (3/5)

323 Votes

40 Reviews

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In the Pharmacy & Medicine category

Pie-Chart Analysis

40% users rated Terrible
15% users rated Poor
15% users rated Average
5% users rated Very Good
25% users rated Excellent
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R Rand Thor
72 days ago

Transformative Customer Care: A Story of Redemption and Trust Regained

Let me take a moment to share how my initial disappointment with felixforyou.ca took a complete turn in the most unexpected way. Despite a rocky start with a delayed order and unresponsive service, I was blown away by the transformation that followed. After expressing my concerns and frustrations, the team at Felix went above and beyond to rectify the situation. Not only did they expedite my order, but they also provided constant updates and a sincere apology for the inconvenience caused. Their dedication to making things right truly restored my faith in their services. This experience not only resolved my current issue but also showcased Felix's commitment to customer satisfaction. Their proactive approach and genuine care turned a negative situation into a positive one, leaving me impressed and grateful for their efforts. I'm delighted to say that my trust in Felix has been not only reinstated but strengthened through this experience. I can now confidently recommend their services knowing that they value their customers and go the extra mile to ensure a positive outcome. Thank you, Felix, for turning my disappointment into a story of redemption and trust regained.
R Reyes Guillartez
77 days ago

Life-Saver in Urgent Times: Felixforyou.ca Delivered When I Needed It Most!

As someone who values efficiency and promptness, I was initially disappointed when Felixforyou.ca did not assess me within the suggested 24-48 hour time frame. I felt like I had wasted two crucial days that I could have spent seeking help elsewhere. However, what initially seemed like a setback turned into a life-saving experience. Despite the initial delay, the care and attention I received from Felixforyou.ca were unparalleled. The medical expertise and personalized support I received during the assessment far exceeded my expectations. It became clear to me that the team at Felixforyou.ca truly prioritizes the well-being of their patients. While the wait may not have been ideal, the level of care, understanding, and thoroughness I experienced during my assessment made it well worth the patience. I highly recommend Felixforyou.ca to anyone seeking dedicated and professional medical support, especially when time is of the essence. Thank you, Felixforyou.ca, for coming through when I needed it the most!
A Adam M
92 days ago

A Helping Hand in Times of Need

Emotions ran high when my spouse and I found ourselves in a tough spot regarding my wife's medication. It was a relief to discover felixforyou.ca, offering a solution that seemed like a silver lining. However, our trust was shattered when unauthorized charges of $267 appeared on my credit card, leaving us anxious and frustrated. The absence of immediate assistance compounded our distress as we waited anxiously for 24 long hours, hoping for a resolution. The lack of proactive communication regarding billing concerns cast a shadow over our initial positive experience. The veil of opacity that surrounded the situation made us question the integrity of the organization, fostering doubts about the security of our sensitive information. My experience serves as a cautionary tale to others considering engaging with felixforyou.ca. While their past reputation may have been commendable, the current lack of transparency and communication raises red flags. Proceed with caution and be vigilant when entrusting your personal and financial details to this platform to avoid facing similar unexpected charges and subsequent frustrations.
S Sam
122 days ago

Unlocking Hearts in Ontario, Yearning to Reach Beyond

As a devoted customer of felixforyou.ca, my heart longs for their exceptional service to travel beyond the borders of Ontario. Their dedication to quality and customer satisfaction is truly unmatched, making it a shame that individuals in Quebec and New Brunswick cannot experience their excellence firsthand. Despite having to turn to a different provider for delivery to my location, the impeccable service provided by UPGUYS from British Columbia was commendable. I yearn for the day when felixforyou.ca expands their reach, sharing their exceptional products and top-notch service with a wider audience. Their commitment to customer care and product excellence is a testament to their values, making them a standout in the online marketplace. Although I had to look elsewhere this time, my loyalty and admiration remain with felixforyou.ca, eagerly awaiting the opportunity to once again benefit from their unparalleled offerings.
A Andrew
132 days ago

Definitely will use again — great experience

I was hesitant at first, but after hearing about Felix's services on Trustpilot, I decided to give it a try. I needed my medication urgently and didn't have many options. To my surprise, the entire process was smooth and efficient. I placed my order, received a response the next day, had a brief consultation, and my medication arrived within two days. From start to finish, it took just five days – an incredibly fast turnaround. While the pricing wasn't my favorite, I understood the convenience and reliability I was paying for. Overall, I'm extremely satisfied with my experience and will definitely use Felix's services again.
A Andrew
132 days ago

From Skeptic to Believer: Exceptional Service Beyond Expectations

When I stumbled upon felixforyou.ca, I must admit I had my reservations after reading mixed reviews. However, my trust in Trustpilot guided me towards giving it a chance, as I had no other viable options for the medication I needed. To my pleasant surprise, the entire experience surpassed all my expectations. From placing my order to receiving a prompt response the following day, arranging a seamless consultation, and finally receiving my medication within a mere two days, every step was seamless and efficient. The efficiency was truly remarkable, with the entire process taking a mere five days from start to finish. While the pricing was a downside for me, the overall excellent service and quick turnaround time more than compensated for it. My initial hesitations turned into sheer delight at the level of service and professionalism displayed by felixforyou.ca. I am now a firm believer in their services and will not hesitate to utilize them again in the future. Thank you for restoring my faith in online services and for providing such exceptional care and efficiency. I wholeheartedly recommend felixforyou.ca to anyone seeking reliable and swift medical assistance.
D DT
134 days ago

I was sent the wrong unbranded…

As an individual who relies on prescribed medication, I understand the significance of receiving the correct product. When I first ordered from felixforyou.ca, I experienced a mix-up with my medication, and I was understandably frustrated. The customer service team took a couple of days to respond, and I couldn't find a contact number to expedite the process. Upon further discussion with their customer service, I received conflicting information about the dispensing of generic versus branded medication. It was a confusing and disappointing experience. I felt the need to share this because I believe in transparency and quality service, especially in matters concerning health and wellness. If you're considering a reliable online pharmacy, I encourage you to explore other options for your peace of mind. However, I must state that the delivery process was efficient and the packaging was secure. But ultimately, the accuracy of the prescribed medication matters most, and I hope they can improve in this regard. In conclusion, while my experience wasn't entirely positive, I hope that felixforyou.ca can make the necessary adjustments to prevent similar occurrences in the future. Thank you for your attention.
D DT
134 days ago

A Genuine Lifesaver: How Felix Pharmacy Rectified a Prescription Mishap

Let me take a moment to commend Felix Pharmacy for their exceptional customer service. Recently, I encountered an issue where I received unbranded medication instead of the branded one I had ordered and was prescribed. It was a frustrating situation, but Felix Pharmacy swiftly and efficiently resolved the mix-up. Upon contacting their customer support, I explained the situation, and they were incredibly understanding and apologetic. They quickly processed a refund for the incorrect medication and promptly sent me the correct branded medication, ensuring that I received what I needed without any further delays. The level of professionalism and care they demonstrated throughout this process truly impressed me. I greatly appreciate how Felix Pharmacy rectified the error and went above and beyond to ensure customer satisfaction. Their swift actions and dedication to resolving issues speak volumes about their commitment to providing top-notch service. Thanks to their prompt assistance, I now have the right medication in hand, and I couldn't be happier with the outcome. If you're looking for a pharmacy that not only delivers quality products but also values customer satisfaction, I wholeheartedly recommend giving Felix Pharmacy a try. They have certainly earned my trust and gratitude, and I will continue to rely on them for my healthcare needs in the future.
A Angela
143 days ago

***DO NOT USE FELIX***

As a first-time user of felixforyou.ca, I must say that my experience was less than satisfactory. Initially, I was intrigued by their recommended skincare products and proceeded with prescription acne care from a physician. However, the process took a sharp turn towards disappointment when I received an email stating that my prescription had been approved and required a response within 24 hours. Despite clicking the option to review my order before processing, I was charged $200 without warning, as my "24-hour response time" had expired after a mere 8 hours. My attempts to clarify the situation through email and live chat were met with silence, leaving me feeling frustrated and deceived. While I had high hopes for Felix, this experience left me feeling disillusioned. The lack of transparency and failure to honor my request for review before charging led me to question the integrity of their services. It pains me to say that I cannot recommend Felix based on my experience, and I hope that others seeking similar services will proceed with caution. Authenticity, transparency, and respect for customers' preferences are paramount in the healthcare industry, and I sincerely hope that Felix takes these values to heart in their future interactions with customers.
M Meghan C
153 days ago

Gone Downhill

I've been a loyal customer of Felix For You for years, but recently I noticed a few changes that left me feeling disappointed. However, the dedication and professionalism of the doctors and nurse practitioners have always made my experience worthwhile. I used the service several times without any issues prior to 2020. However, during my recent visit, I encountered a few bumps along the way. Firstly, I was prompted to purchase overpriced vitamins at the checkout, which seemed like an unnecessary upsell. Additionally, I experienced delays in processing my prescription due to constant requests to update my medications, despite not being on any other meds at the moment. Furthermore, I was initially informed that the consultation fee was waived, only to receive an email days later stating that I may have been overcharged. After checking my credit card account, I confirmed the overcharge, and I had to reach out to request a refund instead of them taking the initiative to rectify the situation. Despite these administrative challenges, I must commend the doctors and NPs for their unwavering professionalism, helpfulness, and quick responses. They have consistently provided exceptional care and support, which has been crucial for me. While there have been some shortcomings in the administrative aspects of the service, the exemplary medical care and attention I've received from the practitioners have been truly commendable. I sincerely hope that the service will address these issues to ensure a seamless and hassle-free experience for all its customers.
M Meghan C
153 days ago

Exceptional Service, Disappointing Experience

As a long-time user of felixforyou.ca, it pains me to see the decline in their service quality. Gone are the days of seamless transactions and reliable prescriptions. Recently, my return to the platform revealed troubling changes. The once straightforward checkout process now bombards me with pricey vitamin suggestions, making me question their priorities. Moreover, the repeated requests to update my medication list led to unnecessary delays in processing my prescription, despite my lack of changes. This inefficiency was further highlighted when I was mistakenly overcharged, only discovering it through my credit card statement. Although disappointed by their administrative missteps, I must commend the medical professionals at felixforyou.ca. Despite the operational hiccups, their doctors and NPs remain a shining beacon of professionalism, offering quick and helpful assistance. While the service may have lost its former glory, the dedication of the medical staff cannot be overlooked. Here's hoping that felixforyou.ca addresses these issues and returns to its former reliable self.
M Maria Watson
165 days ago

A Life-Changing Experience with FelixForYou.ca

As a long-time user of felixforyou.ca, I can confidently say that my experience has been nothing short of life-changing. After struggling to find a reliable source for my prescription medication, I stumbled upon FelixForYou.ca and decided to give it a try. To my delight, the process was seamless, and I received my medication promptly. What truly sets FelixForYou.ca apart is their commitment to customer satisfaction. When I encountered an issue with a shortage of my prescription, their team went above and beyond to assist me. Despite the initial setback, their customer service team was proactive in communicating with me and ensuring that I received the necessary support. I was particularly impressed by the professionalism and empathy of their customer service representative. They not only addressed my concerns promptly but also took the time to follow up and ensure that I was well taken care of throughout the process. This level of personalized attention truly made me feel valued as a customer. I am grateful for the peace of mind that FelixForYou.ca has provided me, knowing that I can rely on them for my prescription needs. Their dedication to excellence and customer satisfaction has made a significant difference in my life, and I wholeheartedly recommend FelixForYou.ca to anyone seeking a trustworthy and dependable source for their medication. Thank you, FelixForYou.ca, for your exceptional service and unwavering commitment to your customers. You have undoubtedly earned my trust and loyalty. Warm regards,
M Maria Watson
165 days ago

A Beacon of Hope in Medication Fulfillment: A Testimonial on felixforyou.ca

Embracing transparency and professional integrity, I am compelled to share my profound experience with felixforyou.ca that transcends beyond mere satisfaction. Initially apprehensive due to past encounters, I sought solace in this platform for my prescription needs. What ensued was nothing short of a miracle. Upon encountering a supply shortage, their team not only promptly informed me but also proactively navigated a solution, ensuring continuity of my treatment without compromising my health. Despite the minor inconvenience, the consistent communication and empathy displayed elevated my confidence in their service standards. Today, as I reflect on the unwavering support received, I am reminded of their commitment to excellence, leaving an indelible mark on my journey to wellness. Through their unwavering dedication and unwavering commitment to ethical practices, felixforyou.ca stands as a beacon of hope in the realm of medication fulfillment.
J Jamie Moffatt
167 days ago

I lost my coverage due to job loss and…

When I found myself without coverage due to a sudden job loss, I was extremely worried about how I would manage my prescription costs. Thankfully, I came across felixforyou.ca, and they truly came through for me in my time of need. Not only did they promptly refund my purchase, but they also rectified a mix-up that occurred during the process. Their customer service team was incredibly understanding and supportive throughout the entire ordeal, which made a world of difference to me. I can't thank felixforyou.ca enough for their compassion and professionalism. Their commitment to their customers is truly commendable, and I will be forever grateful for the peace of mind they provided during such a challenging time. If you're looking for a reliable and caring online pharmacy, I wholeheartedly recommend felixforyou.ca. Their genuine dedication to their customers sets them apart, and I am so thankful to have found them.
J Jackson Andrei
206 days ago

Unauthorized charges

To the team at felixforyou.ca, I must say that my experience with your service has been disappointing, to say the least. After pausing my subscription indefinitely, I was shocked to find unauthorized charges on my account after months of inactivity. Despite reaching out to address the issue, the response I received was both unapologetic and unsatisfactory. As a customer who expected nothing but transparency and ethical practices, I was deeply troubled by the lack of accountability and understanding from your team. It is disheartening to encounter such a situation, especially after having initially placed my trust in your brand. I urge you to reconsider your approach to customer care and billing practices, as it is essential to uphold integrity and respect for your patrons. It is my hope that this feedback serves as an opportunity for reflection and improvement within your organization. Sincerely, A Disenchanted Customer

Introduction

FelixForYou.ca is an online retailer that offers a wide range of products to cater to the needs of modern consumers. With a focus on quality, affordability, and convenience, the website aims to provide a seamless shopping experience for its customers. Whether you are looking for electronics, fashion items, home appliances, or personal care products, FelixForYou.ca has got you covered.

Pros and Cons

  • Pros:
  1. Extensive product selection across multiple categories
  2. Competitive pricing
  3. User-friendly website interface
  4. Flexible returns and exchanges policy
  5. Responsive customer service
  • Cons:
    • Limited stock availability for certain popular items
    • Shipping costs may apply depending on the location
    • Some users have reported occasional delays in delivery

    User Experience

    FelixForYou.ca provides a seamless and intuitive user experience, making it easy for customers to navigate the website and find the products they need. The search function is highly efficient, enabling users to quickly filter results and sort items based on various criteria. The website is also mobile-responsive, ensuring a smooth shopping experience on both desktop and mobile devices.

    Pricing and Value for Money

    FelixForYou.ca offers competitive prices across its product range, making it an affordable option for budget-conscious shoppers. The prices are often lower compared to traditional brick-and-mortar stores, allowing customers to enjoy significant savings. Additionally, the website frequently runs promotions and discounts, offering even better value for money.

    Customer Service

    FelixForYou.ca takes customer service seriously and aims to provide prompt and helpful assistance to its customers. The website offers multiple channels for contacting their support team, including email, phone, and live chat. Customers can expect timely responses and reliable assistance for any queries, concerns, or issues they may have.

    Product Quality and Selection

    FelixForYou.ca partners with reputable brands to ensure that the products available on the website meet high standards of quality. The website offers a wide selection of products, ranging from popular mainstream brands to niche market offerings. Customers can trust that the products they purchase will be reliable and durable.

    Website Usability

    FelixForYou.ca boasts a user-friendly website that prioritizes ease of use. The intuitive layout and clear categorization of products help customers find what they need quickly and efficiently. The website's responsive design ensures that it adapts seamlessly to different screen sizes, ensuring a consistent experience across devices.

    Returns and Exchanges

    FelixForYou.ca offers a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can initiate a return or exchange process within a specified timeframe. The website provides clear instructions and guidelines for initiating returns, making it convenient for customers to resolve any issues with their orders.

    Promotions and Discounts

    FelixForYou.ca regularly runs promotions and offers discounts on various products. Customers can take advantage of these deals to enjoy additional savings on their purchases. The website also provides a subscription option to receive newsletters and updates about upcoming promotions, ensuring that customers stay informed about the latest offers.

    Reputation

    FelixForYou.ca has built a solid reputation as a reliable online retailer. With a track record of delivering quality products and excellent customer service, the website has garnered positive reviews from satisfied customers. The company's commitment to customer satisfaction and transparency has contributed to its strong reputation in the market.

    Payment Options

    FelixForYou.ca offers a variety of payment options to cater to different customer preferences. Customers can choose to pay using major credit cards, debit cards, or third-party payment gateways for added convenience. The website ensures that all payment transactions are secure and encrypted, giving customers peace of mind when making online purchases.

    Loyalty Programs

    FelixForYou.ca currently does not offer a dedicated loyalty program. However, the website occasionally provides exclusive discounts and special offers to its loyal customers, rewarding them for their continuous support.

    Customer Reviews

    Customer reviews play a crucial role in helping potential buyers make informed decisions. FelixForYou.ca provides a platform for customers to share their experiences and rate products they have purchased. These reviews enable other shoppers to gain insights into the quality and performance of the products, enhancing the overall shopping experience.

    Community Involvement

    FelixForYou.ca actively participates in community initiatives and social causes. The website collaborates with nonprofit organizations and charitable foundations to support various community-driven projects. By engaging in philanthropic activities, FelixForYou.ca demonstrates its commitment to making a positive impact beyond the realm of commerce.

    Shipping and Costs

    FelixForYou.ca offers reliable and efficient shipping services. The website provides detailed information about shipping costs, estimated delivery times, and available shipping options during the checkout process. While shipping costs vary depending on the destination and weight of the items, the website strives to offer competitive rates and ensures timely delivery.

    In conclusion, FelixForYou.ca is a trustworthy online retailer that offers a wide range of products, competitive prices, and exceptional customer service. With its intuitive website interface, hassle-free returns policy, and commitment to quality, the website provides a convenient and enjoyable shopping experience for consumers. Whether you are searching for electronics, fashion items, or home appliances, FelixForYou.ca is a reliable destination that prioritizes customer satisfaction.