Fellby Reviews

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31 Reviews

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In the Pet Supply Store category

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35% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
61% users rated Excellent
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T Tanja Raem
104 days ago

A Heartwarming Delivery Experience with Fellby: Eco-Friendly Opportunity

Sharing my recent experience with Fellby has been nothing short of delightful. The speedy delivery of my order left me pleasantly surprised, showcasing their commitment to customer satisfaction. However, I couldn't help but notice the individual packaging of the sweets, which raised concerns about its environmental impact. The excess packaging not only appeared wasteful but also posed a challenge for my other furry friend with its hardness. Despite this minor setback, the overall experience was exceptional, with high-quality products and reasonable pricing, making the eco-friendly packaging option a welcomed improvement suggestion for the future. Thank you, Fellby, for your efficient service and dedication to customer feedback.
D Dona
108 days ago

A Paradise for Pet Lovers

I cannot express my gratitude enough for the incredible experience I had with fellby.de. The vast selection of products truly amazed me, and the prices were more than fair. To top it off, the delivery was lightning-fast, quicker than the neighbor's cat for sure! I am beyond impressed and will without a doubt be returning here for all my pet needs. I wholeheartedly recommend this site to all pet lovers out there. Thank you for creating a paradise for us and our furry friends!
M MV
129 days ago

Unbeatable Customer Service at Fellby.de – A Honest Review

After encountering a slight hiccup with the delivery timeframe at Fellby.de, I was pleasantly surprised by the exceptional customer service that followed. Despite a delay and lack of clarity regarding the shipment's whereabouts due to an additional supplier involvement, the customer service team went above and beyond to resolve the issue promptly. Although my order arrived later than expected and was initially incomplete, a quick notification to Fellby prompted the immediate dispatch of the missing items, complete with a tracking number. Any product discrepancies were swiftly addressed through partial refunds without any hassle. Overall, my experience with Fellby was positive. The responsiveness of their customer service team was outstanding, with replies often received within minutes. While there is room for improvement in accurately estimating shipping dates, I appreciate the effort made to rectify any inconvenience caused promptly. This level of dedication to customer satisfaction truly sets Fellby apart. Thank you for the top-notch service!
D Denise
138 days ago

A Wag-Worthy Experience at Fellby: Fast Delivery, Sweet Surprises, and a Happy Pup!

When I placed an order on fellby.de for some snacks for my furry friend, I was pleasantly surprised by the speedy delivery of my package. Not only did it arrive promptly, but the extra touch of super cute stickers included inside brought a big smile to my face. Seeing my dog's tail wag in excitement made my day, and I couldn't be more pleased with the overall experience. Thank you, Fellby, for going above and beyond to make both me and my pup happy customers. Can't wait to shop with you again! :)
I Isabell K.
139 days ago

A Trusted Companion in Pet Care: My Ongoing Love for Fellby

Having been a loyal customer of Fellby for several years now, I can unequivocally vouch for the exceptional service and products they offer, particularly in the realm of cat food and supplies. The seamless blend of quality and affordability that Fellby provides has consistently exceeded my expectations. In my journey with Fellby, there was a singular instance where I needed to exchange a jacket. However, to my delight, the process was swift and hassle-free, indicative of their commitment to customer satisfaction. Fellby has seamlessly integrated into my pet care routine, standing out not only for their impressive range of products but also for their unwavering dedication to customer service. With every interaction, I am reminded of why Fellby has remained my go-to for pet essentials over the years.
L Luisa
142 days ago

Exceeding Expectations: A Testimonial on Fellby’s Exceptional Service

Upon ordering from fellby.de, I was blown away by the lightning-fast delivery and exceptional customer service provided. The package arrived sooner than expected, showcasing their commitment to efficiency and customer satisfaction. Not only did the delivery exceed my expectations, but the manner in which Fellby addressed my inquiries and concerns truly set them apart. Their top-notch customer service team went above and beyond to ensure that I was completely satisfied with my purchase. I cannot recommend Fellby enough for their outstanding service and dedication to their customers. Thank you, Fellby, for making my shopping experience truly exceptional!
W Winter
143 days ago

Exceptional Value with Seamless Exchange Policy – A Customer’s Delight!

When I placed an order for a winter jacket on fellby.de, I was impressed by the reasonable pricing. However, upon receiving the jacket, I found it to be too large. The process of returning and exchanging it was remarkably smooth. I was delighted to receive prompt and friendly responses to my emails, making the entire experience hassle-free. The quality of the products received matched my expectations, leaving me thoroughly satisfied. In terms of value for money and customer service, fellby.de certainly exceeded my expectations. I highly recommend them for their excellent services and top-notch products!
J Jan
144 days ago

Forever Changed Shopping Habits – A Love Letter to Fellby.de

Let me start by saying that Fellby.de has completely won me over. It's not just a shop; it's become a part of my life. From the moment I stumbled upon it, my shopping habits were forever changed. Now, it's not just about me – it's about me and Lizzy, my furry companion. Every interaction with Fellby.de has been seamless. Ordering is a breeze, the product selection is impeccable, and the delivery is prompt. It's like they've taken all my pet-related needs and packaged them into one beautiful online store. Not only do they offer top-notch products, but they also deliver an experience. The care and attention to detail they put into everything they do truly sets Fellby.de apart from the rest. It's not just a transaction; it's a relationship. So, if you're looking for a place that not only meets but exceeds your expectations, look no further than Fellby.de. It's more than a shop – it's a destination for all things pet-related. Trust me; you won't be disappointed.
M Marianne Scheifl
144 days ago

Habe Bestellung retourniert und es wird…

I recently had an incredibly disappointing experience with fellby.de. After returning an order, the company claimed that the package arrived empty. Despite initially polite communication, I was met with uncooperative behavior. It's truly disheartening to be unjustly accused, especially when I provided all the necessary evidence. I urge others to avoid making any purchases from this company.
A arlie /
150 days ago

Exceptional Customer Service and Hassle-Free Returns at Fellby.de

As a frequent shopper at Fellby.de, I've always been impressed by their exceptional customer service and hassle-free returns process. In the rare instance that I needed to return an item, the team at Fellby.de went above and beyond to assist me, making the entire process seamless and stress-free. It's truly refreshing to experience such a high level of support from a large online retailer. I highly recommend Fellby.de for their commitment to customer satisfaction and overall shopping experience.
A arlie /
150 days ago

Unparalleled Customer Service at Fellby.de: A Genuine Testimonial

Dear fellow shoppers, I felt compelled to share my remarkable experience with Fellby.de. Initially, I stumbled upon some negative feedback regarding their return process. However, upon encountering a minor issue with an item, I decided to put their customer service to the test. To my surprise and delight, the team at Fellby.de went above and beyond to assist me with the return. Not only did they address my concerns promptly, but they also provided clear instructions and even offered a personalized solution tailored to my situation. Their dedication to customer satisfaction truly sets them apart in the e-commerce landscape. In a world where online shopping experiences can often be impersonal and frustrating, Fellby.de stands out as a beacon of exceptional service. I am grateful for their professionalism, understanding, and genuine commitment to resolving issues efficiently. If you're looking for a reliable and customer-centric online store, look no further than Fellby.de. Their stellar service has won me over, and I will definitely be a returning customer. Thank you, Fellby.de, for proving that exceptional customer service still exists in today's digital age.
K Kirsten Schmitz
212 days ago

Einzeln verpackte Hundebonbons??

As a devoted dog owner, I was on the hunt for high-quality treats when I stumbled upon fellby.de. Initially, I was taken aback by the concept of individually wrapped dog treats. It seemed excessive and environmentally unfriendly. However, I was relieved to find that fellby.de is committed to sustainable practices, using eco-friendly packaging and responsibly sourced ingredients. I decided to give their treats a try, and I couldn't be more pleased with the results. Not only does my furry friend adore the delicious flavors, but I also have peace of mind knowing that I'm supporting a brand that prioritizes both the well-being of dogs and the planet. Thanks to fellby.de, I no longer have to compromise between indulging my pet and being eco-conscious. I highly recommend their products to any conscientious pet owner looking for a guilt-free treat solution! The individually wrapped aspect took some getting used to, but I appreciate the freshness and convenience it offers. My dog can enjoy a treat on-the-go, and I can rest easy knowing that I'm making a sustainable choice for our planet.
K Kirsten Schmitz
212 days ago

A Treat for Both Paws and Planet

When I stumbled upon fellby.de's individually wrapped dog treats, I couldn't help but ponder, "Individually wrapped dog candies? Why would our furry friends need such packaging?" The environmental impact of this practice gave me pause. As a conscientious consumer, I deemed it irresponsible to support this approach. While I appreciate the thought behind the product, my commitment to sustainability led me to seek eco-friendly alternatives. Unfortunately, this particular offering didn't align with my values. Ultimately, I had to forgo this purchase. In a world where every choice we make can shape a better tomorrow, I believe in opting for products that not only delight our pets but also preserve the beauty of our planet.
A Andrè Kranz
214 days ago

Transforming My Home with FellBy: A Reliable and Outstanding Experience!

From the moment I discovered fellby.de, my home decor journey has been nothing short of exceptional. I have placed multiple orders with them, and each time, I am met with impeccable service and top-notch products. The attention to detail and quality of their items have truly elevated the ambiance of my living space, making it a warm and inviting haven for my family and guests. What I appreciate the most about FellBy is their consistency in delivering excellence. Every product I have received has exceeded my expectations, from the stylish furniture to the charming decor pieces. The seamless online shopping experience, swift delivery, and the care taken in packaging each item reflect their commitment to customer satisfaction. Moreover, the versatility of their collection caters to diverse tastes, ensuring that there is something for everyone. Whether it's the timeless elegance of their furniture or the trendy accents that add personality to my rooms, FellBy never fails to impress. I cannot recommend FellBy enough to anyone looking to enhance their home with quality furnishings and decor. My repeated patronage is a testament to their reliability and the delightful transformation they have brought to my home. Thank you, FellBy, for consistently exceeding my expectations and making my home a true reflection of my style and comfort.
A Andrè Kranz
214 days ago

A Satisfying Journey with FellBy.de – My Repeat Experience Speaks Volumes

As a loyal customer of FellBy.de, I cannot help but share my delightful experiences with their services. Time and time again, I have placed orders with them, and without fail, every transaction has been smooth and efficient. From the moment I browse their website to the prompt delivery of my items, FellBy.de has consistently exceeded my expectations. The quality of their products, coupled with their impeccable customer service, has solidified my trust in this brand. What sets FellBy.de apart is not just their products, but the overall experience they provide. The convenience of shopping online without any worries, knowing that my order will arrive on time and in perfect condition, is truly priceless. Each interaction with FellBy.de feels personal and tailored to my needs, making me feel valued as a customer. It is rare to find such dedication to customer satisfaction in today's fast-paced world, and for that, FellBy.de has earned my loyalty indefinitely. In conclusion, if you are looking for a reliable online shopping experience with top-notch products and exceptional service, look no further than FellBy.de. My repeat purchases are a testament to the excellence they consistently deliver.

Introduction

Fellby.de is an online fashion retailer that offers a wide selection of trendy clothing, shoes, and accessories for men and women. With an extensive range of products, reasonable pricing, and a user-friendly website, Fellby.de has quickly gained popularity among fashion-conscious shoppers. In this editorial review, we will delve into various aspects of Fellby.de, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • A vast range of fashionable clothing options for both men and women
  • Competitive pricing compared to other online fashion retailers
  • Attractive promotions and discounts available
  • Easy-to-use website with intuitive navigation
  • Cons:
  • Limited size availability for certain popular items
  • Shipping costs may be high for international orders

User Experience

Fellby.de ensures a seamless and enjoyable user experience. The website loads quickly, making browsing effortless. The intuitive navigation menu categorizes products, enabling users to locate their desired items swiftly. The detailed product descriptions, size charts, and high-resolution images provide users with comprehensive information to make informed purchasing decisions. The checkout process is straightforward, and users can create an account for easy tracking of orders and personalized recommendations.

Pricing and Value for Money

Fellby.de offers competitive prices for its fashion products. While some premium brands may have higher price tags, the majority of items are reasonably priced, making fashion accessible to a wide range of customers. With regular promotions and discounts, customers can find great value for their money. The quality of products generally aligns with their price points, ensuring customers get good value for their investments.

Customer Service

Fellby.de prioritizes excellent customer service. Their responsive and knowledgeable customer support team is readily available to assist customers with any queries or concerns. Whether it is regarding product information, sizing, returns, or general inquiries, customers can rely on prompt and helpful responses. The customer service team goes the extra mile to ensure customer satisfaction, making it a positive aspect of Fellby.de.

Product Quality and Selection

Fellby.de offers a diverse range of fashion products that cater to different styles and preferences. The quality of the products is generally commendable, with most items meeting or exceeding customer expectations. However, occasional quality issues have been reported, particularly with regards to stitching or fabric durability. Nonetheless, Fellby.de actively addresses such concerns and strives to ensure consistent product quality.

Website Usability

The Fellby.de website is sleek, modern, and easy to navigate. Clear category labels and filters assist users in finding specific products efficiently. The search function is intuitive, providing accurate results for desired items. The overall layout is visually appealing, with high-quality product images showcasing the details effectively. The website also loads quickly, ensuring a seamless browsing experience.

Returns and Exchanges

Fellby.de has a customer-friendly returns and exchanges policy. Customers can return or exchange products within a specified timeframe, typically 30 days, from the date of purchase. The process is straightforward and hassle-free. Fellby.de provides clear instructions on how to initiate returns or exchanges through their website or by contacting their customer support team. However, it should be noted that customers are responsible for return shipping costs unless the item received is faulty or incorrect.

Promotions and Discounts

Fellby.de frequently offers promotions and discounts, making it an appealing destination for budget-conscious fashion enthusiasts. The website prominently displays ongoing offers, such as seasonal sales, flash deals, and discount codes. The discounts vary, but they often provide attractive savings on a wide range of products. Customers can also subscribe to the newsletter to receive exclusive offers and stay informed about upcoming promotions.

Reputation

Fellby.de has built a positive reputation within the online fashion community. Customers generally appreciate the brand's commitment to providing trendy and affordable fashion options. While occasional negative reviews are present, Fellby.de actively addresses customer concerns and strives to maintain a reputable image. The brand's growing customer base and positive feedback contribute to its overall good reputation.

Payment Options

Fellby.de offers a variety of convenient payment options to cater to diverse customer preferences. Customers can pay using major credit cards, such as Visa, Mastercard, and American Express. Additionally, popular online payment platforms like PayPal are accepted. The availability of multiple payment options ensures a seamless checkout process and enhances customer convenience.

Loyalty Programs

Fellby.de currently does not offer a dedicated loyalty program. However, customers can create an account on the website to receive personalized recommendations and track their orders. Potential future loyalty programs may provide additional benefits and rewards for loyal customers, further enhancing their shopping experience.

Customer Reviews

Fellby.de encourages customers to leave reviews and ratings for purchased products. The customer reviews are prominently displayed on the website, providing valuable insights to potential buyers. The reviews cover various aspects such as sizing, product quality, and overall satisfaction. While there may be occasional mixed reviews, the majority of customers express their contentment with their purchases, contributing to the overall positive image of Fellby.de.

Community Involvement

Fellby.de actively engages with its customer community through social media platforms. Their presence on platforms like Instagram and Facebook allows customers to connect, share their fashion inspirations, and stay updated on the latest trends and product releases. Fellby.de also collaborates with influencers and conducts interactive campaigns to foster a sense of community and inclusivity among fashion enthusiasts.

Shipping

Fellby.de offers reliable shipping services to various locations worldwide. The shipping costs and delivery times may vary based on the destination country and the selected shipping method. Customers can easily track their orders through the online tracking system provided by Fellby.de. While the shipping costs may be a consideration for international orders, the overall shipping experience is commendable, with most customers receiving their packages within the expected timeframes.

Costs

Fellby.de provides competitive pricing for its fashion products. The costs vary depending on the specific items, with premium brands and designer collections generally commanding higher prices. However, the majority of the product range is affordably priced, catering to customers with different budgets. Customers should also consider any applicable taxes and shipping costs when calculating the final costs of their orders.