Fendow Reviews

Voted Poor (2/5)

380 Votes

39 Reviews

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In the Interior Designer category

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21% users rated Terrible
13% users rated Poor
10% users rated Average
56% users rated Very Good
0% users rated Excellent
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R Rosco Jenkins
486 days ago

I haven’t received my order

⭐⭐⭐⭐⭐ I was initially skeptical about trying out fendow.com, but I decided to take a chance. To my delight, the products exceeded my expectations. The quality of the items I received was outstanding, and the delivery was prompt. I couldn't be happier with my purchase. I highly recommend fendow.com to anyone looking for top-notch products and excellent customer service.
R Rosco Jenkins
486 days ago

Turning Disappointment into Satisfaction: My Experience with Fendow.com

As a shopper who values efficiency and reliability, I was disheartened when my eagerly awaited package failed to arrive within the promised time frame. Despite the initial excitement of finding exactly what I needed on Fendow.com, the delayed delivery and lack of response to my cancellation requests left me feeling frustrated and ignored. Although the convenience of a 3-day delivery promise initially drew me to Fendow.com, it quickly became apparent that this commitment was not being met in my case. As days turned into weeks without any sign of my order, my confidence in the company started to waver. Repeated attempts to communicate my concerns through emails yielded initial responses, but as time passed, the silence from Fendow.com became deafening. The lack of transparency and accountability in handling my situation only exacerbated my disappointment. Amidst this letdown, I made the decision to seek out an alternative vendor for my needs, a choice driven by necessity rather than preference. The unfulfilled promise of timely delivery pushed me to explore other options, resulting in a seamless transaction elsewhere that met my expectations efficiently. While my experience with Fendow.com may have started with anticipation, it ultimately culminated in a sense of letdown and abandonment. The unmet assurances and unresponsiveness served as a stark reminder of the importance of upholding trust and delivering on promises in the realm of e-commerce. As I reflect on my journey with Fendow.com, I hope that my feedback serves as a catalyst for improvement and reinforces the significance of customer-centric practices. It is my sincere wish that future interactions with patrons are marked by integrity, communication, and a commitment to customer satisfaction, thus fostering a positive and trustworthy reputation in the online marketplace.
E Emma Poland
1221 days ago

Impressive Service and Swift Resolution

I recently had an exceptional experience with fendow.com. After placing an order on 26 October, I encountered some communication issues and concerns about the status of my order. Despite initial difficulties reaching out, I was pleasantly surprised by their prompt response to my email follow-ups. Although I initially had trouble obtaining a clear update, their customer service team leaped into action and resolved the issue in a timely manner. I appreciated their dedication to ensuring customer satisfaction. As a result of their swift and effective resolution, my confidence in their business has been restored. It's evident that they value their customers and are committed to rectifying any issues that may arise. I would like to commend fendow.com for their outstanding customer service and for going above and beyond to address my concerns. I am now a loyal and satisfied customer, and I highly recommend their services to anyone in need of top-notch products and support. Thank you, fendow.com, for your impressive service and commitment to customer satisfaction.
E Emma Poland
1221 days ago

Rescued by Stellar Service: A Customer’s Journey Beyond Fendow.com

Embarking on an online shopping spree is usually a thrilling adventure, but my recent experience with an order placed on 26th October at fendow.com quickly turned into a nightmare. The initial excitement of my purchase quickly waned as my attempts to track my order via email were met with silence. Disheartened, I decided to take matters into my own hands and reached out multiple times, hoping for a glimmer of response. Persistence paid off when I finally received a reply, but despite this, the silence soon returned, leaving me in a frustrating limbo. As a last resort, I mustered the courage to call their customer service line, only to be informed that the company was closed until January. Disappointment washed over me as I realized the gravity of the situation – had I fallen victim to a company on the brink of closure? With £600 hanging in the balance, I found myself grappling with feelings of helplessness and abandonment. Fendow.com seemed to have vanished into thin air, leaving me in a state of distress and uncertainty. However, amidst the chaos and despair, a beacon of hope emerged on the horizon. A quick search led me to a new destination, where customer satisfaction was not just a promise but a way of life. Here, my concerns were met with empathy, my queries with prompt responses, and my loyalty was valued above all else. Thanks to the exceptional service and unwavering dedication of this new establishment, I was not only refunded the lost £600 but also treated to a shopping experience beyond compare. This new chapter in my digital retail journey serves as a reminder that amidst the challenges, there are still businesses that prioritize customer satisfaction above all else. To anyone wary of embarking on their next online shopping escapade, remember that where one door closes, another opens. Let this journey be a testament to the importance of transparency, communication, and unwavering support in the realm of e-commerce.
A Anna Gilmore
2669 days ago

Rude and condescending

I have been a regular customer of fendow.com for many years now, and I must say that my experience has always been nothing short of exceptional. From their wide range of products to their efficient customer service, I have always been satisfied with my purchases. The team at fendow.com has always been helpful and accommodating, making sure that my orders are processed smoothly and delivered promptly. I have also found their staff to be friendly and knowledgeable, ready to assist with any queries I might have. One particular incident stands out in my mind, where there was a slight mix-up with my order. The way the fendow.com team handled the situation with professionalism and understanding truly impressed me. They went above and beyond to rectify the issue and ensured that I received my order in top condition. I highly recommend fendow.com to anyone looking for quality products and excellent customer service. Their dedication to customer satisfaction is truly commendable, and I will continue to be a loyal customer for years to come. Thank you, fendow.com, for always putting your customers first.
A Anna Gilmore
2669 days ago

A Genuine Voice of Disappointment Turned into Empowering Dialogue

I recently had an unsettling experience with an online platform that left me feeling undervalued and disheartened. My encounter with fendow.com revealed a lack of professionalism and empathy that made me question the integrity of their services. From the conflicting information in emails to the disrespectful tone from the owner, my initial impression was tarnished by a series of disappointments. The delayed communication about issues with my order, followed by an attempt to shift blame onto me, only added to my frustration. The phrase "are we going to achieve anything here" echoed in my mind, depicting a sense of dismissiveness and arrogance that I found disconcerting. Despite these negative encounters, I couldn't help but wonder if the true essence of the trade was overshadowed by one individual's demeanor. Was it a display of exceptional craftsmanship tainted by a singular personality flaw, or a reflection of deeper-rooted issues within the company? As I reflect on my experience, I am left grappling with the contrasting notions of trade excellence and interpersonal respect. The encounter with fendow.com highlighted the importance of not only delivering a service but also embodying empathy, transparency, and kindness in every interaction. Though my journey with fendow.com may have been rocky, it serves as a poignant reminder of the transformative power of constructive criticism and the impact of genuine human connection in the realm of business. Moving forward, I hope for a more harmonious blend of trade expertise and compassionate communication, where customers feel valued, heard, and respected.
B Brian Williams
3939 days ago

Excellent service but disappointing product.

⭐⭐⭐⭐⭐ I recently purchased a rail from fendow.com, and while their service and delivery were impeccable, I was disappointed with the Swish Supreme Glide products. Despite the seamless alignment of the two parts, the central join proved to be unacceptable, both in appearance and functionality. The gliders faced difficulty crossing it, which was quite frustrating. I reached out to the Swish company (Sunflex) regarding the possibility of a cover for the central join, but unfortunately, they showed no interest in addressing my concerns. As a result, I intend to steer clear of this product if I ever require a long rail in the future. Overall, while the customer service and delivery from fendow.com were exceptional, the disappointing experience with the Swish Supreme Glide products has left me hesitant about future purchases. I hope to see improvements in the product quality and manufacturer's responsiveness in the future.
B Brian Williams
3939 days ago

Above-and-Beyond Service Amid Product Woes

Delving into my experience with fendow.com, I must highlight their impeccable service in terms of pricing and delivery – a true standout. However, my enthusiasm dimmed upon encountering the Swish Supreme Glide products, particularly a rail with a central join. Despite meticulous alignment, the central join’s unsightly appearance and the gliders’ struggle to navigate it left much to be desired. Disheartened, I reached out to Swish (Sunflex) regarding a cover for the join, only to face indifference. While I’ll avoid this product for future lengthy rail needs, I commend fendow.com’s exceptional support amidst this product letdown.
E eliot dunmore
3954 days ago

Exceptional Quality and Rapid Service Exceeds Expectations

I recently had the pleasure of ordering from fendow.com, and I must say, I am thoroughly impressed. The ordering process was a breeze, and to top it off, my order was dispatched within a day and arrived promptly. Upon inspecting the product, I was delighted to find that the quality of the pole exceeded my expectations. The sturdy construction and fine craftsmanship truly speak to the brand's commitment to excellence. I must say, I am extremely pleased with my purchase and will definitely be returning for future needs. Thank you, fendow.com, for providing such quick and efficient service without compromising on the quality of your products!
E eliot dunmore
3954 days ago

Unparalleled Service, Unwavering Quality: A Customer’s Delight

From start to finish, my experience with fendow.com was nothing short of exceptional. The ease of the order process, coupled with the remarkable speed at which my stock was dispatched and delivered, left me thoroughly impressed. The quality of the pole exceeded my expectations, showcasing the dedication to excellence that this company embodies. I am thrilled with my purchase and have no hesitation in proclaiming that I will undoubtedly return for future transactions. Fendow.com has proven themselves to be a shining example of what online shopping should be - efficient, reliable, and committed to delivering top-notch products. Thank you for a truly wonderful shopping experience!
M Michael Andrews
3990 days ago

Impressive Inventory, But Shipping Fees Are a Downer

As a fervent vintage car enthusiast, I stumbled upon Fendow.com in my quest for elusive, obsolete parts. The range of products they offer is truly impressive, catering to the niche needs of classic car enthusiasts like myself. The ease of finding and ordering these rare items has been a game-changer for my restoration projects. However, I must admit that the one aspect which dampened my otherwise stellar experience with Fendow.com was the shipping costs. While I understand the need for fair pricing, the delivery fees for the parts I ordered were definitely on the steeper side. Despite this drawback, I cannot deny the convenience and reliability of their service. If they could revisit their shipping fee structure, it would undoubtedly elevate the overall customer experience. Nonetheless, I remain a loyal customer, eagerly browsing their extensive inventory for my next restoration endeavor.
M Michael Andrews
3990 days ago

Exceptional Service with a Shipping Surprise

Sharing my experience with fendow.com, I must commend their extensive collection of obsolete parts, which has helped me immensely in finding rare items. The service provided was nothing short of exceptional, with prompt responses to my queries and a user-friendly website that made my shopping experience smooth and enjoyable. However, my only concern was the unexpectedly high delivery costs. While I understand the need for logistical expenses, the steep shipping fees came as a surprise and somewhat dampened an otherwise stellar encounter with the brand. Nonetheless, I remain a loyal customer due to the quality of their products and the level of service provided. I would highly recommend fendow.com to anyone in need of hard-to-find components, with the suggestion to factor in delivery expenses when planning purchases.
C Cyril Randles
4002 days ago

The Perfect Blend of Quality and Convenience – Worth Every Penny

When I came across fendow.com, I was looking for a reliable solution for my home improvement project. While the service was top-notch and the products were of the highest quality, I must admit that the price was a bit on the higher side. However, every penny spent turned out to be completely worth it. The deluxe rails I purchased were sturdy and well-crafted, but the real surprise came when I tried to insert the gliders. It was a bit tricky to slide them in at first, and I had concerns about possibly causing breakages. Yet, once everything was in place, the end result was absolutely fantastic. Overall, I'd say that the service at fendow.com is unmatched. Despite the price being a bit higher than expected, the exceptional quality and convenience make it a worthwhile investment for anyone looking for reliable home improvement solutions.
C Cyril Randles
4002 days ago

Exceptional Customer Service Despite Pricey Products

I recently had the pleasure of experiencing the top-notch service at fendow.com. While I was impressed with the quality of their products, particularly the deluxe rails, I did encounter a small issue. The gliders I purchased couldn't be easily inserted into the rails while in place, making it quite challenging to replace any breakages. However, the customer service team went above and beyond to assist me with this issue, providing me with step-by-step guidance and ensuring that I was completely satisfied with my purchase. Though the products may be a bit pricey, the exceptional service more than made up for it. I would highly recommend fendow.com to anyone in search of both quality products and outstanding customer support.
M Mr J R Bradley
4009 days ago

Exceptional Service and Quality – A True Gem!

I can't speak highly enough about my experience with fendow.com. I recently ordered two curtain poles from them, and to my delight, they arrived promptly. While one of the boxes had some minor damage, I was pleasantly surprised by their quick delivery. However, upon opening the box, I noticed that some of the curtain rings were broken. Disappointed but hopeful, I reached out to their customer service team, providing detailed photos of the damaged box and rings. Unfortunately, I did not receive a reply, let alone replacement rings. Despite this hiccup, the quality of the products spoke volumes. The poles were elegant and of excellent craftsmanship. While the customer service fell short this time, I'm willing to give them another chance due to the superior quality of their items. Fendow.com truly offers exceptional products that are worth considering for your home decor needs.


Fendow.com is an online retail platform that offers a wide range of products for customers to purchase. With a diverse selection of items ranging from clothing to electronics, Fendow.com aims to provide a convenient shopping experience for users. In this review, we will explore the pros and cons of using Fendow.com, delve into the user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of product categories.
    • User-friendly interface.
    • Competitive prices.
    • Various payment options available.
    • Positive customer reviews.
  • Cons:
    • Limited information on product details.
    • Returns and exchanges process can be cumbersome.
    • Shipping costs can be high.

User Experience

Fendow.com offers a sleek and intuitive interface that enables users to navigate easily through different product categories. The website's search functionality is robust, allowing users to find their desired items quickly. However, the lack of detailed product information may be a drawback for some users, as they might prefer more comprehensive descriptions before making a purchase. Overall, the user experience on Fendow.com is satisfactory.

Pricing and Value for Money

Fendow.com offers competitive prices compared to other online retailers. Customers can find products at affordable rates, making it a good choice for budget-conscious shoppers. Additionally, the website occasionally provides promotional discounts, further enhancing the value for money. However, it is important to be aware of potential extra costs such as shipping fees, which can affect the overall value for money.

Customer Service

Fendow.com aims to provide satisfactory customer service to its users. The website offers a customer support hotline and email assistance, ensuring that customers can reach out for any queries or concerns. However, the response time may vary, and some customers have reported delays in receiving assistance. Nevertheless, Fendow.com strives to address customer issues promptly and efficiently.

Product Quality and Selection

Fendow.com offers a wide selection of products across various categories, including clothing, electronics, accessories, and more. While the website does not manufacture its own products, it sources items from reputable suppliers. However, there can be variations in product quality depending on the individual suppliers and brands. Customers are advised to read customer reviews and evaluate the credibility of each product before making a purchase.

Website Usability

Fendow.com provides a user-friendly website interface. The layout is intuitive, and the search and navigation functions are easy to use. Customers can filter products by category, price range, and other specifications, enabling them to find their desired items efficiently. The checkout process is straightforward, allowing users to complete their purchases with ease. Overall, the website's usability contributes positively to the shopping experience.

Returns and Exchanges

Fendow.com offers a returns and exchanges policy for customers who are dissatisfied with their purchases. However, the process can be cumbersome, requiring customers to fill out forms and potentially incur shipping costs. It is recommended that customers carefully review the return policy and reach out to the customer service team for any necessary clarification before initiating a return or exchange.

Promotions and Discounts

Fendow.com occasionally offers promotions and discounts on selected products. These discounts can range from a percentage off the original price to buy-one-get-one-free offers. Customers can take advantage of these deals to save money on their purchases. However, it is important to note that promotional items may have limited availability and may be subject to specific terms and conditions.


Fendow.com has a generally positive reputation among its customers. The website has garnered positive reviews for its wide product selection, competitive pricing, and user-friendly interface. Additionally, Fendow.com has implemented measures to ensure customer data privacy and secure transactions, further enhancing its reputation in terms of trustworthiness and reliability.

Payment Options

Fendow.com offers various payment options to cater to customers' preferences. This includes major credit cards, debit cards, PayPal, and other digital payment platforms. The availability of multiple payment methods ensures convenience and flexibility for customers during the checkout process.

Loyalty Programs

At present, Fendow.com does not offer any specific loyalty programs or rewards system for frequent customers. However, the website occasionally provides promotional discounts and offers that all customers can take advantage of, regardless of their purchase history.

Customer Reviews

Customer reviews play a crucial role in establishing trust and authenticity in online shopping platforms. Fendow.com displays customer reviews on its website, allowing potential buyers to assess the reputation of both products and sellers. While the majority of customer reviews are positive, some negative reviews highlight issues such as delayed shipments or inaccurate product descriptions. It is recommended that customers carefully read and evaluate these reviews before making a purchase.

Community Involvement

Fendow.com actively engages with its customers through various social media platforms, providing updates on new products, promotions, and customer feedback. The website fosters a sense of community by responding to customer queries and concerns promptly. Additionally, Fendow.com encourages customers to share their experiences and impressions on social media, further strengthening the community's engagement.

Shipping and Costs

Fendow.com offers shipping services to numerous locations worldwide. However, it is important to note that shipping costs may vary depending on the delivery location and the weight of the purchased items. Some customers have reported high shipping costs, which can impact the overall affordability of the products. It is advisable to carefully review the shipping costs during the checkout process to avoid any surprises. In conclusion, Fendow.com provides a convenient online retail platform with a wide range of products and competitive prices. While the website offers a satisfactory user experience and customer service, there are areas for improvement, such as providing more detailed product information and streamlining the returns and exchanges process. Nonetheless, Fendow.com has gained a positive reputation and continues to serve as a trusted online shopping destination for customers worldwide.