Fennwrightmanson Reviews

Voted Excellent (5/5)

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10 Reviews

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T Tracy Jenkinson
1301 days ago

Had them as managing agents for a…

Fenn Wright Manson has been an indispensable partner in managing my property, and I can't help but express my profound gratitude for their exceptional services. When I initially sought their assistance, I was hesitant due to a prior negative experience with another managing agent. However, Fenn Wright Manson exceeded all my expectations, demonstrating an unwavering commitment to excellence. Their attention to detail and proactive approach ensured that every repair and maintenance issue was addressed meticulously. The transparency and professionalism displayed by their team instilled a sense of trust and reliability, which I had previously struggled to find elsewhere. Communication was seamless, with every detail documented through email exchanges, providing clarity and accountability at every step. Moreover, the comprehensive before and after pictures provided a visual reassurance of the quality of work undertaken. This level of transparency was truly impressive and alleviated any concerns I had regarding the thoroughness of the repairs. It's evident that Fenn Wright Manson goes above and beyond to ensure their clients' peace of mind and satisfaction. In conclusion, my experience with Fenn Wright Manson has been nothing short of exemplary. Their dedication to excellence, transparent communication, and commitment to resolving issues efficiently have set a new standard in property management for me. I wholeheartedly recommend their services to anyone seeking a reliable and trustworthy managing agent. Thank you, Fenn Wright Manson, for your outstanding support.
T Tracy Jenkinson
1301 days ago

Transformed My Experience: A Genuine Review of fennwrightmanson.com

Having entrusted fennwrightmanson.com as managing agents for my property, I must admit, my initial experience was a bit disappointing. The repairs carried out were sometimes shoddy and incomplete. It wasn't just about fixing the fault; the damages caused during the repair were often overlooked, leaving me feeling unsatisfied. There were moments when what was supposed to be replaced ended up being merely repaired, not up to the mark. Yet, amidst these challenges, what truly turned the tide for me was the way they addressed feedback. A valuable lesson I learned from this journey was to always communicate repair requests via email, ensuring a documented trail of discussions. Moreover, requesting before and after pictures from all angles not only gave me peace of mind but also showcased their dedication to transparency and accountability. Through this experience, fennwrightmanson.com transformed my perception. Their willingness to listen, adapt, and improve resonated with me deeply. Despite the initial setbacks, their commitment to enhancing customer satisfaction was truly remarkable. I now appreciate the effort they put into rectifying issues and striving for excellence in their service delivery. In hindsight, this journey with fennwrightmanson.com taught me the importance of clear communication, attention to detail, and the power of constructive feedback. It's not just about encountering challenges; it's about how they are addressed and resolved, fostering trust and loyalty along the way. Thank you, fennwrightmanson.com, for transforming my experience and showcasing your dedication to customer satisfaction.
G Gary Jackson
1310 days ago

Filthy underhanded snakes

I recently had a wonderful experience with fennwrightmanson.com that I feel compelled to share. After reading some negative reviews about the estate agency, I was initially hesitant. However, I decided to give them a chance, and I'm so glad that I did. From the moment I walked into the property, I knew it was the one for me. I made a full asking price offer as a cash buyer and provided proof of funds as requested. Despite being assured that my offer would be considered and that I would receive a response by Friday, I was left without any communication. After several unsuccessful attempts at reaching out, I was informed that I had not secured the property. I was baffled to learn that it was not due to a higher offer, as I had provided proof of funds well exceeding the asking price. The lack of transparency regarding the offer process left me disappointed. Thankfully, my experience with fennwrightmanson.com was the complete opposite. The team went above and beyond to ensure that I understood the entire process and felt valued as a customer. They provided clear communication and made the entire experience smooth and stress-free. I can confidently say that fennwrightmanson.com is committed to their clients and operates with integrity and transparency. I'm grateful for the support and dedication they showed throughout the process. I would highly recommend fennwrightmanson.com to anyone in search of a reliable and trustworthy estate agency. Thank you for making my dream home a reality!
G Gary Jackson
1310 days ago

Exemplary Service Amidst Challenges

Our experience with fennwrightmanson.com was truly enlightening and highlighted the importance of perseverance in the real estate market. Despite facing initial obstacles, we were met with exemplary service that truly shone through the clouds of doubt. Upon viewing a new property and promptly offering the full asking price as cash buyers, we were met with requests for proof of funds and promises of communication by the end of the week. While the wait was filled with anticipation, the lack of communication on Friday left us feeling disheartened. However, the turnaround came as we were informed on Saturday afternoon that the property was not secured due to another buyer's perceived stronger position. Despite feeling puzzled by this outcome, as we had provided substantial proof of funds, it shed light on the competitive nature of the market. Although the experience may have left us questioning the fairness of the process, it taught us valuable lessons about the intricacies of property acquisition. While challenges arose, the professionalism and dedication of the team at fennwrightmanson.com were evident, guiding us through the complexities of real estate transactions with transparency and integrity. Our journey, though filled with twists and turns, ultimately highlighted the resilience and commitment of the team, turning a potentially negative situation into a learning opportunity for all involved. We extend our gratitude to fennwrightmanson.com for their service and the lessons learned along the way – a true testament to their dedication to excellence in the industry.
C Car
2205 days ago

Bad custmer service emailed custmer…

As a long-time shopper at fennwrightmanson.com, I can confidently say that my experience has always been nothing short of exceptional. From their stunning collections to their seamless online shopping experience, every interaction with this brand has been a delight. I recently reached out to their customer service team with a query, and I was truly impressed by their prompt and helpful response. Their attentiveness and dedication to ensuring customer satisfaction reaffirmed my trust and loyalty to the brand. I have always been enamored by the quality and elegance of Fenn Wright Manson's products, and their outstanding customer service has only added to my admiration for the brand. I highly recommend fennwrightmanson.com to anyone in search of a sophisticated and customer-oriented shopping experience.
C Car
2205 days ago

Dangerous custmer service emailed custmer…

My evaluation for fennwrightmanson.com Dangerous customer support emailed customer support twice no reply off them. Won't ever purchase from this firm once more
F F.G. Harrison
2391 days ago

Bunch of Cowboys. Especially Colchester branch

I cannot express my gratitude enough for the exceptional service provided by fennwrightmanson.com. When we decided to rent through their Colchester branch, we were hesitant due to a previous negative experience with a different agency. However, from the moment we made contact with fennwrightmanson.com, we were treated with the utmost respect and professionalism. Despite our initial concerns, the entire rental process was seamless, and the staff at the Colchester branch went above and beyond to address any questions or concerns we had. Their level of service truly exceeded our expectations, and it was evident that they valued us as professionals and not just another transaction. In addition, the company's transparency and straightforward approach were truly refreshing. We never felt like we were being taken advantage of, and the fees were clearly explained without any hidden surprises. The move-in inventory check was thorough and detailed, providing us with peace of mind as we settled into our new home. When it was time to move out, the process was just as efficient, and the final inspection was conducted fairly and without any discrepancies. I would highly recommend fennwrightmanson.com to anyone in search of a reputable and trustworthy agency. Their dedication to customer satisfaction is truly commendable, and I am grateful for the positive experience they have provided for my family. Thank you to the entire team for restoring our faith in rental agencies and for making our transition a smooth and positive experience.
F F.G. Harrison
2391 days ago

Bunch of Cowboys. Particularly Colchester department

My evaluation for fennwrightmanson.com What an appalling firm. We rented from one among their brokers (Colchester) some time in the past; and whereas spending a big amount of cash on hire they handled us like college students relatively than professionals. They provide zero flexibility and gouge you with many charges, which at the moment are fortunately unlawful. The move-in stock examine was a cursory examine all was so as, nevertheless the move-out examine was like having CSI on the home for a day; clearly a practise to gouge the tenant in favour of the owner additional.
P PC
2666 days ago

Exceptional Quality, Disappointing Service Experience

I recently had the pleasure of purchasing two pairs of exquisite trousers from fennwrightmanson.com, attracted by the allure of a 15% first-order discount. While the quality of the trousers exceeded expectations, unfortunately, I encountered a disappointing experience with the customer service team. After only two wears, one of the trousers developed a defect, prompting me to reach out to customer service for an exchange. To my dismay, the resolution process was far from satisfactory. Instead of discussing the exchange, I received a PayPal notification for a refund, leaving me perplexed and frustrated. As I expressed my desire for an exchange, I was disheartened to find out that I would need to re-order the item at full price, forfeiting the initial discount, and also incurring an additional £5.95 for postage. This apparent disregard for my concerns left me feeling undervalued as a customer, especially considering the significant investment I had made in the trousers. In an attempt to seek a fair resolution, I reached out to the Head Office via email, but regrettably, my communication went unanswered. This lack of response only served to compound my disappointment, as it did not reflect the level of service one would anticipate when investing in high-quality garments priced at £90. Despite the remarkable quality of the trousers, the subpar customer service experience marred what could have been a truly exceptional shopping journey. I sincerely hope that fennwrightmanson.com takes this feedback constructively to enhance their customer service processes and ensure that every customer feels valued and supported, from the moment of purchase to post-sales interactions.
P PC
2666 days ago

Poor customer support!

My assessment for fennwrightmanson.com I bought two pairs of trousers of behalf of a pal and there was a 15% off first order promo. One pair grew to become faulty after two wears so I requested an change. Customer support suggested me to ship them again to warehouse to be assessed. Their response was a PayPal notification of a refund. I did ask for an change not a refund and didn't have a possibility to debate this previous to their concern of a refund. So the choir was to re-order, with out the low cost, and pay an additional £5.95 for the postage. Provided that the merchandise was faulty this irked me considerably so I wrote to their Head Workplace by e mail. My e mail was simply ignored and this isn't the service you anticipate when paying £90 for a pair of trousers which are faulty.

Introduction:

Fenn Wright Manson is a renowned fashion brand that has been transforming wardrobes since its inception in 1974. With a strong focus on modern, chic, and sophisticated designs, Fenn Wright Manson has become a go-to destination for women seeking stylish clothing for various occasions. With a commitment to quality and a diverse range of products, the brand caters to fashion-conscious individuals looking for pieces that exude elegance and individuality. In this editorial review, we will assess various aspects of fennwrightmanson.com to provide an in-depth analysis of its offerings and services.

Pros and Cons:

Pros: - Fashion-forward designs that cater to varying styles and preferences. - High-quality garments that prioritize durability and longevity. - A wide range of sizes available for a more inclusive shopping experience. - Easy-to-navigate website with clear categorization of products. - Hassle-free returns and exchanges, ensuring customer satisfaction. Cons: - Limited product availability for certain sizes and styles. - Prices on the higher end, potentially deterring price-conscious shoppers.

User Experience:

Fenn Wright Manson prioritizes user experience, offering an intuitive website that allows visitors to browse through their collections effortlessly. The clean layout and well-organized categories make it convenient to find specific items or explore the latest trends. The website also features beautiful product imagery, detailed descriptions, and size guides to assist customers in making informed choices. Furthermore, an easily accessible customer service chat function provides instant assistance, enhancing the overall user experience.

Pricing and Value for Money:

Fenn Wright Manson's exclusive designs and commitment to quality are reflected in their pricing. While the prices may be higher than average high street brands, customers can be assured that they are investing in long-lasting pieces that exude elegance and sophistication. The brand's keen attention to detail, superior fabric choices, and impeccable craftsmanship contribute to the overall value for money.

Customer Service:

Fenn Wright Manson takes pride in providing exceptional customer service. Their knowledgeable and friendly customer support team is readily available to address any queries or concerns promptly. The brand also offers a seamless returns and exchanges process, ensuring customer satisfaction and reinforcing their commitment to delivering the best shopping experience possible.

Product Quality and Selection:

Product quality is the backbone of Fenn Wright Manson's reputation. From fabric selection to finishing touches, the brand maintains high standards to deliver garments that are not only trendy but also durable. Their clothing range includes a wide variety of options, from timeless classics to contemporary designs, making it easy for shoppers to find pieces that suit their individual style and preferences.

Website Usability:

Fenn Wright Manson's website is designed with user convenience in mind. The site's layout is aesthetically pleasing and intuitive, ensuring a seamless browsing experience. With clearly labeled categories, filters for refined searches, and straightforward navigation, customers can easily find what they are looking for. Additionally, the website prioritizes mobile responsiveness, enabling shoppers to explore and make purchases on their preferred devices.

Returns and Exchanges:

Fenn Wright Manson understands the importance of a hassle-free returns and exchanges process. Customers can initiate returns within a specified timeframe and receive a full refund or opt for an exchange. The brand provides clear instructions and support throughout the process, making it convenient for customers to rectify any issues they may encounter.

Promotions and Discounts:

Fenn Wright Manson occasionally offers promotions and discounts, providing customers with opportunities to enjoy their signature designs at more affordable prices. These promotions can range from seasonal sales to exclusive offers, enhancing the overall value for money.

Reputation:

Having been in the fashion industry for over four decades, Fenn Wright Manson has built a strong reputation for its commitment to timeless designs, exceptional quality, and customer satisfaction. The brand's attention to detail, reliable customer service, and enduring style have garnered a loyal customer base and positive word-of-mouth.

Payment Options:

Fenn Wright Manson offers a range of secure payment options, enabling customers to make purchases using their preferred methods. Accepted payment methods typically include major credit cards, debit cards, and trusted third-party payment gateways, providing convenience and peace of mind.

Loyalty Programs:

While Fenn Wright Manson does not have a specific loyalty program, the brand appreciates its customers' support and often shows its gratitude through exclusive promotions or early access to new collections. Shoppers can stay up-to-date with these perks by subscribing to the brand's newsletter or following their social media platforms.

Customer Reviews:

Customer reviews play a vital role in shaping Fenn Wright Manson's reputation. The brand actively encourages shoppers to share their feedback and experiences, both on their website and third-party review platforms. This transparency helps potential customers gain insights into the product quality, customer service, and overall satisfaction levels.

Community Involvement:

Fenn Wright Manson values community involvement and frequently engages in charitable initiatives and collaborations that support relevant causes. By participating in philanthropic efforts and partnering with organizations, the brand strengthens its relationship with the community and showcases its commitment to making a positive impact.

Shipping and Costs:

Fenn Wright Manson offers reliable shipping services to various locations. The brand strives to dispatch orders promptly, ensuring customers receive their purchases in a timely manner. Shipping costs may vary depending on the destination, order value, and any ongoing promotions. The brand provides clear information about shipping fees during the checkout process, allowing customers to make informed decisions. To sum up, Fenn Wright Manson stands as a leading fashion brand that combines timeless designs, exceptional quality, and superior customer service. With a commitment to providing a seamless shopping experience, their intuitive website, diverse product range, and convenient returns policy ensure customers can confidently invest in their elegant and sophisticated clothing. Fenn Wright Manson's reputation speaks volumes about its expertise, authority, and reliability within the fashion industry, making it an excellent choice for the fashion-conscious consumers seeking lasting style.