Fensterversand Reviews

Voted Good (5/5)

367 Votes

21 Reviews

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In the Window Supplier category

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10% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
81% users rated Excellent
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C C H Droz
73 days ago

A Genuine Reflection on Fensterversand.com: Our Unique Experience with 28 Custom Windows and Doors for a 350-Year-Old Swiss Chalet

Sharing our candid experience with Fensterversand.com, we embarked on a journey to replace 28 windows and doors for our historic Swiss chalet. The delivery was prompt, and the quality of the windows seemed promising on the surface. However, our excitement soon waned when faced with a critical issue: the lack of wood frame samples for our heritage-listed property. Despite our willingness to pay for samples, the company's refusal left us in a quandary. The absence of tangible samples or real-life photos made it challenging to visualize the end result accurately. Reluctantly, we sought their advice and agreed on a choice that deviated from our initial preference for natural-colored wood frames. Upon delivery, our anticipation turned to dismay. The frames, coated in an unnatural matte varnish, bore no resemblance to our expectations. The essence of natural wood was lost beneath the artificial finish, creating a striking mismatch with our chalet's aesthetic. In the aftermath, attempts to address the discrepancy hit a dead end. The company's inflexibility and inability to offer viable solutions left us in a predicament. Despite our openness to remediation at our expense, their response fell short, leaving us disheartened and disillusioned. Our experience underscores the importance of transparency and communication in such transactions. The absence of tangible samples proved to be a missed opportunity that could have averted this regrettable outcome. As we navigate the repercussions of our decision, we caution others to prioritize clarity and assurance in every step of their purchasing journey. While our encounter with Fensterversand.com was challenging, it serves as a lesson learned. Transparency, communication, and attention to detail are non-negotiables when investing in tailored solutions for cherished spaces.
I Ingo Lammert
144 days ago

Alles bestens

"Absolutely Outstanding Service! I recently had the pleasure of working with fensterversand.com and I can confidently say that my experience was nothing short of exceptional. From start to finish, the team at fensterversand.com exemplified professionalism and true dedication to customer satisfaction. The user-friendly website made it incredibly easy for me to find exactly what I was looking for, and the wide selection of high-quality windows exceeded my expectations. The ordering process was seamless, and I was kept well-informed every step of the way. What truly set fensterversand.com apart, though, was their stellar customer service. The team was not only knowledgeable and attentive but also genuinely invested in ensuring that I was completely satisfied with my purchase. Their commitment to excellence was evident in every interaction, and it made all the difference. The delivery of my windows was prompt, and the packaging was secure, ensuring that my products arrived in pristine condition. The installation process was a breeze, thanks to the top-notch quality of the windows. Overall, my experience with fensterversand.com was nothing short of outstanding. I highly recommend them to anyone in search of premium windows and exceptional customer service. Kudos to the entire team for a job well done!"
M Mike
144 days ago

Schnelle und freundliche Abwicklung

I can't say enough good things about my experience with fensterversand.com. From the moment I placed my order, I was impressed by the swift and friendly service. What really stood out to me was the personal touch – they actually called me to ensure that everything was just right. The quality of the windows I received surpassed anything I found at the hardware store, and the prices were incredibly competitive. I highly recommend fensterversand.com for their top-notch customer service, high-quality products, and unbeatable prices. A truly exceptional company!
K Kunde
145 days ago

Exceptional Service and Quality Products – Highly Recommended!

I can't stress enough how seamless my experience with fensterversand.com has been. From their top-notch service to the exceptional quality of their windows, patio doors, and entrance doors, everything has exceeded my expectations. I am thoroughly impressed with the outstanding quality of their products. I highly recommend fensterversand.com to anyone in need of excellent windows and doors. Thank you so much!
J Jürgen Heck
145 days ago

Sehr gute Qualität und schnelle…

I have had an incredible experience with fensterversand.com. Their commitment to providing high-quality products and lightning-fast delivery is truly remarkable. From start to finish, I was impressed with the level of professionalism and attention to detail. The quality of the windows I ordered exceeded my expectations, and the delivery was prompt, ensuring that my project was not delayed. The seamless process from ordering to installation made the entire experience stress-free and enjoyable. I highly recommend fensterversand.com to anyone in need of top-notch windows and exceptional service. Their dedication to customer satisfaction is evident in every aspect of their business. Thank you, fensterversand.com, for your outstanding products and service!
R Ralf K.
146 days ago

Exemplary Service and Quality Products at fensterversand.com

I recently had the pleasure of shopping at fensterversand.com and I must say, I was thoroughly impressed. The quality of the products I ordered was top-notch and the delivery was remarkably fast. Everything from placing the order to receiving the delivery was smooth and hassle-free. I highly recommend fensterversand.com to anyone in need of high-quality products and exceptional service. Thank you for exceeding my expectations!
U Uwe Jäger
147 days ago

Schnell und unkompliziert.

I recently had the pleasure of using fensterversand.com for my window replacement needs, and I couldn't be happier with the experience. From start to finish, the process was not only quick and efficient but also incredibly uncomplicated. The website interface was user-friendly, making it easy for me to browse through their wide range of window options and find the perfect fit for my home. Once I made my selection, the ordering process was seamless, and I was kept informed every step of the way. What truly impressed me was the swift delivery of my windows. Despite expecting a longer wait time, fensterversand.com exceeded my expectations by delivering the windows well ahead of schedule. The installation process was a breeze, thanks to the high-quality and accurate measurements of the windows. Overall, I am thoroughly impressed with fensterversand.com's commitment to efficiency and customer satisfaction. I highly recommend them to anyone in need of hassle-free window solutions. Thank you for a wonderful experience!
V Volker
150 days ago

Freundlich und Verlässlich

Friendly and Reliable Window Delivery Service I have to say, my experience with fensterversand.com has been nothing short of amazing. From start to finish, they've been incredibly friendly and reliable, making the entire process smooth and stress-free. First off, the team's dedication to customer service is truly unparalleled. Their accessibility and willingness to assist me with any inquiries or concerns I had gave me the confidence that I was in good hands. Whether it was over the phone or via email, their responsiveness and genuine friendliness made me feel valued as a customer. When it came to the delivery of my windows, everything was spot on, except for a slight delay in the delivery date. Nonetheless, the quality of the products and the care taken in ensuring everything was in perfect order truly impressed me. Overall, I can't recommend fensterversand.com enough. If you're looking for a window delivery service that goes above and beyond in terms of customer care and reliability, then look no further. Thank you, fensterversand.com, for your outstanding service.
B Beatrix Strathmann
150 days ago

Kundenservice sehr nett aber leider bei…

Incredible Customer Service, Delivery Hassles Impact Experience Having recently navigated the process of purchasing windows online, I have to acknowledge the exceptional customer service provided by fensterversand.com. Every interaction with their team was characterized by genuine kindness, attentiveness, and a sincere desire to address my concerns. However, despite the fantastic customer service, I encountered significant challenges during the delivery phase. The delivery personnel were unable to provide a solution to bring the items to my house, which proved to be quite a daunting task without anyone available to assist with the heavy lifting. In hindsight, it’s clear that my overall experience would have been greatly improved if the delivery process had been more accommodating and problem-solving-oriented. In sum, the exemplary customer service offered by fensterversand.com made a memorable impact on me, yet the delivery woes unfortunately detracted from an otherwise positive experience. I believe that with some enhancements to the delivery process, fensterversand.com could truly shine as a top-tier provider in their industry.
S Stefan Schmitz
151 days ago

Komplette Abwicklung

Unprecedented Service and Smooth Process from Start to Finish I cannot say enough about my experience with fensterversand.com. From the moment I started configuring my order to the seamless delivery, every step was a breeze. The level of support and assistance I received from the team was beyond exceptional. They were always friendly and went above and beyond to ensure that everything went smoothly. If my next order is as problem-free as this one, I will not hesitate to award them the elusive 5-star rating. I am eagerly looking forward to my next purchase and have complete confidence that it will be another outstanding experience. Thank you for setting the bar so high!
K Klaus
153 days ago

Qualität und Preis stimmt!

As a homeowner looking to upgrade my windows, I was thrilled to discover fensterversand.com. Their online platform is not only user-friendly, but their window configurator made the entire process a breeze. The extensive range of options left me spoiled for choice, and the best part? The prices were incredibly reasonable. What truly sets fensterversand.com apart is their commitment to quality and service. From the moment I placed my order to the seamless installation, their team demonstrated impeccable professionalism and expertise. The end result exceeded my expectations, and I couldn't be happier with the transformation it brought to my home. If you're in the market for top-notch windows at competitive prices, I wholeheartedly recommend fensterversand.com. It's rare to find a company that excels in both quality and affordability, and I'm grateful to have stumbled upon them.
D Detlef Helm
154 days ago

Alles Super gelaufen von der Bestellung…

I never thought ordering windows online could be such a breeze, but fensterversand.com proved me wrong. From the moment I placed my order to the seamless delivery process, everything went like clockwork. The website was user-friendly, making it easy for me to select the perfect windows for my home. The customer service team was also incredibly helpful, promptly addressing all my queries and ensuring that I was well-informed every step of the way. When the windows arrived, I was impressed by the quality and craftsmanship. They fit perfectly and have truly transformed the look of my home. I can't recommend fensterversand.com enough. If you're looking for a hassle-free experience and top-notch products, look no further. Thank you for exceeding my expectations!
G G.Elvers
157 days ago

Unbeatable Quality and Service!

As a customer of fensterversand.com, I can confidently say that the quality of their products is unmatched. Not only that, but their customer service is also top-notch. Every interaction I've had with them, whether it's been online or over the phone, has been fantastic. The staff members are knowledgeable, friendly, and truly go above and beyond to assist. I am thoroughly impressed with the service I have received. Thank you for maintaining such high standards. G. Elvers
K Kunde
158 days ago

Fast Delivery, Excellent Quality, and Amazing Service!

I recently shopped at fensterversand.com, and I must say I am thoroughly impressed. Not only did my order arrive extremely quickly, but the quality of the products exceeded my expectations. The customer service team was also incredibly pleasant to work with. I'm looking forward to shopping here again in the future.五 The fast delivery and the product's quality was beyond my expectations. The team provided excellent customer service. I am thrilled and look forward to my next purchase. Thank you!
K Kunde
159 days ago

Reibungsloser Kauf

Dear fensterversand.com, I recently had the pleasure of purchasing windows from your website, and I cannot praise the experience enough. From the moment I placed my order to the timely delivery, everything was flawless. What truly stood out to me was the reliability of the entire process. The windows arrived exactly when expected, and their quality exceeded my expectations. It was evident that your team takes immense pride in ensuring your customers receive their products in pristine condition and on time. Moreover, whenever I reached out with a question, your customer service team not only responded promptly but also demonstrated an impressive depth of knowledge. Their expertise further reinforced my confidence in my purchase, and I felt supported every step of the way. I wholeheartedly recommend fensterversand.com to anyone in need of high-quality windows and exceptional service. Thank you for making this a truly wonderful experience. Sincerely,


Fensterversand.com is a renowned online store offering a wide range of windows and related products to customers in Germany. With a commitment to delivering high-quality products and excellent customer service, Fensterversand.com has established itself as a trusted name in the industry. This comprehensive review will delve into various aspects of the website, including pros and cons, user experience, pricing, customer service, product quality, and more.

Pros and Cons:

  • Pros:
    • Extensive selection of windows and related products
    • Competitive pricing
    • High-quality products
    • Easy-to-navigate website
    • Responsive customer service
  • Cons:
    • Limited international shipping options
    • May experience occasional delays in delivery

User Experience:

The website offers a user-friendly experience with its intuitive interface and well-organized categories. Customers can easily browse through the extensive catalog and find the desired windows or products without any hassle.

Pricing and Value for Money:

Fensterversand.com offers competitive prices for its products, ensuring customers get great value for their money. The website frequently features sales and promotions, providing additional savings opportunities. Combined with the excellent product quality, customers can be confident that they are getting a fair deal.

Customer Service:

The customer service at Fensterversand.com is highly responsive and committed to addressing customer queries and concerns promptly. The website offers multiple contact channels, including phone and email, making it convenient for customers to seek assistance.

Product Quality and Selection:

Fensterversand.com maintains high standards of product quality, ensuring that customers receive durable and reliable windows. The website collaborates with reputable manufacturers, offering a wide selection of window types, sizes, and materials to cater to diverse customer requirements.

Website Usability:

The website is designed to provide a seamless browsing and purchasing experience. Its clean layout, clear product descriptions, and convenient search functionality make it easy for customers to find and compare different windows. The checkout process is straightforward, allowing for a hassle-free buying experience.

Returns and Exchanges:

Fensterversand.com has a fair returns and exchanges policy in place, allowing customers to return or exchange products within a specified timeframe. The website provides clear instructions and support for initiating and processing returns, ensuring customer satisfaction.

Promotions and Discounts:

Fensterversand.com frequently offers promotions and discounts on selected products, providing customers with opportunities to save money. Customers can stay updated on the latest deals through the website's newsletter or by following their social media accounts.


Fensterversand.com has built a strong reputation in the industry due to its commitment to delivering high-quality products and exceptional customer service. The website has received positive reviews from numerous satisfied customers, further establishing its credibility.

Payment Options:

Fensterversand.com offers a variety of secure payment options, including credit cards, bank transfers, and PayPal. This ensures customers can choose the most convenient and secure method for their transactions.

Loyalty Programs:

Currently, Fensterversand.com does not have a loyalty program available. However, customers can benefit from the website's frequent promotions and discounts, which provide savings opportunities on their purchases.

Customer Reviews:

The website features a section where customers can leave reviews and ratings for products they have purchased. These reviews help prospective buyers make informed decisions and provide insights into the overall customer satisfaction with Fensterversand.com.

Community Involvement:

Fensterversand.com actively engages with its community through social media platforms, providing helpful tips, information, and answering customer queries. The website also actively participates in industry events, further contributing to its positive reputation.

Shipping and Costs:

Fensterversand.com offers shipping services within Germany. The website ensures prompt delivery of products, although occasional delays may be experienced due to unforeseen circumstances. Shipping costs are calculated based on the weight and dimensions of the purchased items. Customers can view the estimated shipping costs during the checkout process, ensuring transparency in pricing.