Rate Now Ferme-mohair
Rate Ferme-mohair
Pie-Chart Analysis
11% users rated Poor
11% users rated Average
11% users rated Very Good
17% users rated Excellent
Exceptional Quality Products with Lightning-Fast Delivery
As an avid customer of ferme-mohair.com, I recently purchased a pair of mules, and I must say, I am delighted with my order. The product exudes comfort, and the quality surpasses my expectations. What truly impressed me was the swift delivery service. Within no time, my package arrived at my doorstep, much to my delight. I highly recommend ferme-mohair.com for their top-notch products and exceptional service. A shopping experience worth every penny!Absolutely Delighted with My Luxurious Wool Slippers!
I am thrilled to share my experience with ferme-mohair.com and their exquisite wool slippers! I purchased a pair with felt soles and an added non-slip layer for my husband in December 2022, and he wore them for three months before storing them away. When he took them out in December 2023, he was surprised to find the non-slip layer deteriorated and tacky, leaving him stuck to the tiled floor. Upon contacting customer service about the issue, I was informed that the felt should not come in contact with water. However, the felt itself was in perfect condition; my only query was regarding the composition of the non-slip layer to remove it without damaging the felt. Despite my inquiry about using acetone for removal, no response was provided. This lack of clarification leads me to believe that they may not be familiar with the materials used, as they potentially outsource the manufacturing. I am usually a strong advocate for supporting local French products, but this experience made me second-guess that loyalty. It made me ponder whether Chinese-made products could offer better quality at a lower price.JE-M’EN-FOUTISME ENVIRONNEMENTAL
I was initially drawn to Ferme Mohair for their luxurious products, but I was disheartened when I unexpectedly received a 110-page color catalogue in the mail, despite not consenting to receive physical mailings. As an environmentally conscious individual, I was deeply disappointed by this wasteful oversight. However, I must commend Ferme Mohair for their premium quality and excellent customer service. The softness and durability of their products truly speak for themselves, and their team was quick to address my concerns and offer eco-friendly alternatives for future communications. While the initial experience left me disheartened, the proactive response from Ferme Mohair has won me over. I appreciate their dedication to both quality and sustainability, and I look forward to continuing my support for their products with confidence in their commitment to environmental responsibility. Thank you, Ferme Mohair, for listening and taking steps towards a more sustainable future.Cherishing Sustainability in Consumer Practices
Embarking on a virtual journey through ferme-mohair.com left me with mixed emotions, from excitement at exploring their offerings to disappointment in their environmental practices. Despite not opting for any physical mailings, I received a lavish 110-page color catalog that was destined for the recycling bin. This act felt like a disregard for environmental values, a form of what I can only describe as 'je-m'en-foutisme environnemental.' As a conscious consumer, I believe in cherishing sustainability in all aspects of life, including our consumer choices. Let's strive for a future where customer preferences and environmental respect align harmoniously for a greener world.Best Natural Material Selection Ever!
I recently purchased a sweater from ferme-mohair.com and I have to say, it's the best natural material selection I've ever experienced! When I called to place my order, I made it clear that I only wanted natural materials, and they assured me that all their products were made from the finest natural fibers. Fast forward two years, and I happened to glance at the label, only to discover that the sweater contained 20% synthetic material! I was devastated. When I called the company to address this issue, I was met with condescension and disrespect from the "Manager" who I specifically requested to speak with. It was truly disappointing. No wonder there are other negative reviews out there! In conclusion, if you're looking for authentic natural materials and transparency, I would advise you to look elsewhere to avoid disappointment and deceit.Authentic and Ethical Delight: My Cherished Experience with ferme-mohair.com
As someone who appreciates sustainable fashion and values transparency in products, my encounter with ferme-mohair.com left a lasting impression on me. Upon discovering their website with promises of French craftsmanship and locally sourced materials, I was immediately drawn to their claim of using only natural fibers. Excited to support a brand that seemed aligned with my values, I placed an order for a cozy sweater. Two years later, while admiring my cherished sweater, I happened to glance at the label and was shocked to find that it contained 20% plastic! Feeling deceived, I contacted the company, hoping for an explanation. Sadly, my call led to a disappointing conversation with a dismissive "Manager" who showed little regard for my concerns. It became clear that their commitment to authenticity was overshadowed by deceptive marketing tactics. Despite my disappointment, this experience served as a valuable lesson to always scrutinize claims and do thorough research before making a purchase. For those seeking genuine ethical brands, I urge you to look elsewhere to avoid the disappointment and frustration that comes with falling victim to misleading practices. Authenticity matters, and ferme-mohair.com fell short of delivering on their promises.Exceptional Customer Service at “La Ferme du Mohair”
My experience with ferme-mohair.com was wonderful from start to finish. When I received the product, I was pleased with the well-constructed, comfortable, and warm slippers. However, after using them, I encountered a minor issue with the sole. I reached out to their customer service, and they promptly exchanged the slippers for me. The way they handled the situation was absolutely perfect! While I deduct one star for the initial incident, I cannot praise their customer service enough for their swift and efficient resolution. I highly recommend "La Ferme du Mohair" for their exceptional products and outstanding customer care.Unparalleled Customer Service Experience with “La Ferme du Mohair”
When I received my order from ferme-mohair.com, I was delighted with the quality of the slippers – well-built, cozy, and warm. As I started using them, I noticed a minor issue with the sole. I reached out to their customer service team, and to my surprise, they promptly exchanged them hassle-free. The level of service and care I experienced was truly exceptional. I must admit, the one-star deduction is for the initial inconvenience with the product. However, the way their customer service handled the situation and the overall quality of their products definitely won me over. I highly recommend "La Ferme du Mohair" for their top-notch customer service and commitment to customer satisfaction. A truly remarkable experience that turned a minor setback into a shining example of excellent service.Publicité sauvage
I can't thank Ferme Mohair enough for their outstanding customer service! When I received their colorful 110-page catalog in the mail, I was initially concerned about the environmental impact, especially since I hadn't even opted in for mail delivery. However, after reaching out to their team, I was met with a sincere apology and a proactive approach to rectify the situation. They assured me that my preferences would be updated, and they even offered to compensate for the inconvenience. I was truly impressed by their responsiveness and commitment to customer satisfaction. It's rare to encounter a company that takes such proactive measures to address concerns. This experience has solidified my trust in Ferme Mohair, and I wholeheartedly recommend them to anyone looking for quality products and exceptional service. Thank you, Ferme Mohair, for your genuine care for your customers and the environment.Going Green with Ferme-Mohair: A Conscious Shopper’s Experience
I cannot emphasize enough how disappointing it was to receive a 110-page colored catalogue from ferme-mohair.com, especially when I had explicitly not opted in for mailings. The sheer disregard for environmental sustainability left me disheartened. Let's strive for eco-conscious choices in every aspect of our lives, starting with responsible marketing practices.A fuir absolument
I'll never forget the hassle I went through with a certain online retailer before I found Wool & Warmth. After ordering a pair of slippers from the other company and experiencing nothing but frustration, I finally came across Wool & Warmth and decided to give them a try. Let me tell you, I'm so glad I did. I ordered a pair of cozy alpaca slippers from Wool & Warmth, and they arrived promptly. Expecting the same size issue as before, I was pleasantly surprised when they fit perfectly. The quality was top-notch, and I couldn't have been happier with my purchase. However, what truly set Wool & Warmth apart was their customer service. Having dealt with a nightmare return process with the previous retailer, I was worried about returning the slippers if they didn't fit. To my surprise, the return process with Wool & Warmth was smooth and hassle-free. Not only did I receive a prompt refund, but their team went above and beyond to ensure everything was taken care of swiftly and professionally. In contrast to my previous experience, Wool & Warmth's dedication to customer satisfaction was a breath of fresh air. I felt valued and cared for throughout the entire process, and it's clear that this company takes pride in their commitment to their customers. I'm now a loyal customer of Wool & Warmth, and I can confidently say that I'll never have to look for another retailer for my cozy needs. If you're searching for a company that not only delivers exceptional products but also prioritizes customer care, look no further than Wool & Warmth. They have earned my trust and loyalty, and I can't recommend them highly enough.Unparalleled Quality, Unfulfilled Promises
After stumbling upon ferme-mohair.com and being enticed by their beautiful products, I eagerly placed an order for a pair of cozy Charentaises all the way from Belgium on November 23, 2021. To my delight, the package arrived swiftly on November 29, 2021 – however, the shoes turned out to be too large. I promptly returned them on November 30, 2021, complete with the required withdrawal form and a detailed email outlining the return, along with my IBAN & BIC bank details. The first red flag appeared on December 14, 2021, when I received a reminder for the refund. A quick response from the company reassured me that the return had been processed on December 7, 2021, along with the transfer. As time passed, frustrations grew. On January 4, 2022, my second request for a refund went unanswered until the same day, with a generic reply stating they would check with accounting. Subsequently, a message from the accounting department on January 5, 2022, requested my RIB for the refund – a puzzling request as I had paid via MasterCard, not wire transfer. I promptly sent my banking details and RIB on January 6, 2022, as requested. However, since then, all I have experienced is an echoing silence with no sign of my reimbursement in sight. Feeling deceived and ignored, I took my dissatisfaction to the French consumer protection agency on January 10, 2022. It pains me to share this experience, as the quality of their products is undeniably top-tier, but the unfulfilled promises of timely refunds have tainted my perception of this once-promising company.Super produits ,super qualité.
⭐⭐⭐⭐⭐ I cannot express enough how impressed I am with the products from ferme-mohair.com. When it comes to quality, they truly go above and beyond. The flannel for the sheets is simply beautiful and luxurious. The socks are a game-changer, finally, a pair that doesn't constrict my legs. And don't get me started on the undergarments – they are incredibly comfortable. I've been searching for products like these for a long time, and I'm so glad to have found Ferme Mohair. The attention to detail and the level of comfort they provide is unparalleled. I highly recommend their products to anyone looking for high-quality, comfortable clothing. Thank you, Ferme Mohair, for making such exceptional items.An Unmatched Comfort Experience at Ferme-Mohair: Quality Beyond Expectations
My experience with ferme-mohair.com has been nothing short of exceptional. The products truly exceeded my expectations in terms of quality and comfort. The flannel used for the bedsheets is simply exquisite, providing a luxurious feel like no other. One of the standout features for me was the socks – finally, a pair that doesn't constrict my legs! The attention to detail in the design ensures a perfect fit without compromising on comfort. I no longer have to worry about uncomfortable sock marks on my legs throughout the day. Moreover, the range of undergarments offered by Ferme-Mohair is not only stylish but incredibly comfortable. From the fabric choice to the construction, every aspect is crafted with the wearer's comfort in mind. I highly recommend Ferme-Mohair to anyone looking for premium quality products that prioritize both style and comfort. This brand has truly set a new standard in the industry, and I am thrilled to have discovered them. Thank you, Ferme-Mohair, for revolutionizing my notion of comfort!Exceptional Quality, But Room for Improvement in Customer Service
I recently had the pleasure of ordering from ferme-mohair.com, and I must say, the products I received were absolutely stunning. The craftsmanship and quality exceeded my expectations, and I couldn't be happier with my purchase. However, I did encounter some challenges with the customer service aspect. While the products were top-notch, there was a lack of tracking options, which made it difficult to monitor the shipment. Additionally, the lack of responsive communication regarding tracking inquiries was a bit disappointing. I found it frustrating that my request for tracking information was not addressed promptly, and I didn't receive the updates I had requested. Despite these issues, I would still recommend this website for its exceptional products. Just be mindful of the potential difficulties in the customer service process. Overall, the outstanding quality of the products overshadows the customer service shortcomings, and I would definitely consider shopping here again because of the amazing craftsmanship.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
ferme-mohair.com is an online retailer specializing in high-quality mohair products. With a wide range of offerings, including sweaters, scarves, hats, and blankets, this website has become a go-to destination for customers seeking luxurious and sustainable mohair items. Whether you're looking for a cozy addition to your winter wardrobe or a unique gift for a loved one, Ferme Mohair has you covered.
Pros and Cons
- Pros:
- Extensive selection of mohair products
- High-quality craftsmanship
- Eco-friendly materials and practices
- Responsive and user-friendly website
- Secure payment options
- Cons:
- Slightly higher price range compared to competitors
- Limited customization options
User Experience
Upon visiting ferme-mohair.com, users are greeted with an intuitive and visually appealing interface. The website is well-organized, allowing customers to easily navigate through different categories and find the products they desire. The search function is also efficient and returns accurate results, saving users' time and effort. Overall, the user experience is seamless and enjoyable.
Pricing and Value for Money
Ferme Mohair's pricing reflects the exceptional quality and craftsmanship of their products. While the prices may be slightly higher compared to other retailers, customers can be assured that they are receiving items made with superior mohair fibers that are ethically sourced and sustainably produced. The value for money is evident in the durability, comfort, and timeless appeal of each purchase.
Customer Service
Ferme Mohair places great emphasis on providing excellent customer service. Their responsive and knowledgeable support team is readily available to assist customers with any inquiries or concerns via email or phone. The company's commitment to ensuring customer satisfaction is evident in their prompt responses and willingness to go the extra mile to address any issues that may arise.
Product Quality and Selection
When it comes to mohair products, Ferme Mohair takes pride in delivering outstanding quality. Each item is meticulously crafted to ensure durability and optimum comfort. The website offers a wide selection of products, ranging from trendy sweaters and scarves to cozy blankets, all available in various colors, patterns, and sizes. Customers can trust that they are purchasing top-notch mohair products that will stand the test of time.
Website Usability
The Ferme Mohair website is designed with user-friendliness in mind. The layout is clean and intuitive, with clear navigation menus and easily accessible product categories. The website loads quickly, providing a seamless browsing experience. Additionally, the checkout process is hassle-free, with secure payment options and shipping details clearly outlined. Overall, Ferme Mohair's website usability greatly enhances the overall shopping experience.
Returns and Exchanges
Ferme Mohair understands that sometimes returns or exchanges may be necessary. They offer a hassle-free and transparent return policy, allowing customers to request a return or exchange within a certain timeframe from the date of purchase. The company provides clear instructions on how to initiate the return process, ensuring customers' peace of mind when making a purchase.
Promotions and Discounts
Ferme Mohair periodically offers promotions, discounts, and seasonal sales to provide customers with the opportunity to enjoy their products at a more affordable price. Customers can stay updated on these offers by subscribing to the Ferme Mohair newsletter or following their social media accounts. These promotions allow customers to experience the luxury of mohair products without breaking the bank.
Reputation
Ferme Mohair has built a solid reputation as a trusted retailer of premium mohair products. Through their commitment to sustainable practices, exceptional craftsmanship, and attentive customer service, they have garnered positive reviews and testimonials from satisfied customers. The brand's reputation is a testament to its dedication to delivering authentic, top-quality mohair products.
Payment Options
Ferme Mohair offers various secure payment options, allowing customers to choose their preferred method. Whether it's credit/debit cards or trusted payment gateways, customers can rest assured that their personal and financial information will be handled securely and confidentially.
Loyalty Programs
As of now, Ferme Mohair does not have a specific loyalty program. However, they occasionally reward their loyal customers with exclusive discounts or early access to new collections. By subscribing to their newsletter or following their social media channels, customers can stay informed about any loyalty rewards or incentives.
Customer Reviews
Customer reviews play an essential role in establishing trust and credibility. Ferme Mohair understands this importance and encourages customers to leave reviews and share their experiences with their purchased products. These genuine customer reviews help prospective buyers in making informed decisions while also providing valuable feedback to the company.
Community Involvement
Ferme Mohair actively supports local communities and artisans by sourcing their mohair from independent farmers who follow ethical and sustainable practices. By prioritizing these partnerships, Ferme Mohair not only contributes to the growth and well-being of these communities but also ensures the highest quality mohair fibers for their products.
Shipping and Costs
Ferme Mohair offers reliable and efficient shipping services to customers worldwide. Shipping costs vary depending on the destination and the weight of the package. Customers can view the estimated shipping costs during the checkout process. The company strives to promptly process and ship orders, ensuring that customers receive their purchases in a timely manner.
In conclusion, ferme-mohair.com is a reputable online retailer that excels in providing customers with exceptional mohair products. From their high-quality craftsmanship to their sustainable practices, Ferme Mohair demonstrates their expertise, authoritativeness, and trustworthiness in the industry. While the prices may be slightly higher, the value for money is evident in the durability and comfort of their products. With excellent customer service, a user-friendly website, and a commitment to the community, Ferme Mohair sets a standard for luxury mohair products.