Ferratum Reviews

Voted Good (4/5)

216 Votes

40 Reviews

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In the Money & Insurance category

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G Giuliano Gaetano
1437 days ago

Hi I’m really happy with Ferratum

When I found Ferratum, I was in a tough spot and needed a quick solution. I was thrilled to discover that their process was fast, easy, and not complicated at all. The level of service I received was top-notch and the entire experience was handled in a professional manner. Ferratum came through for me when I needed it the most, and I cannot recommend them enough. If you're looking for a reliable and efficient financial service, Ferratum is the way to go. Thank you, Ferratum, for providing such an excellent service!
G Giuliano Gaetano
1437 days ago

Grateful for Ferratum: A Glimpse into Seamless Financial Assistance

Let me share my sincere gratitude for Ferratum and their exceptional service. Navigating through financial challenges can often be overwhelming, but with Ferratum, the process was a breeze. Their platform is fast, easy to use, and surprisingly uncomplicated, making it a standout choice for anyone seeking quick assistance. What truly sets Ferratum apart is their impeccable service and professionalism. From start to finish, every interaction felt personalized and efficient, creating a sense of trust and reliability. I felt supported every step of the way, which is a rare find in the world of financial services. After my experience with Ferratum, I wholeheartedly recommend them to anyone in need of financial assistance. Their commitment to excellence shines through in every interaction, making them a beacon of reliability in an often complex industry. Thank you, Ferratum, for making a difference in my financial journey!
J James
1567 days ago

Good company

I can't thank Ferratum enough for their incredible service. When I needed to borrow $2000, they made the entire process hassle-free and quick. The flexible monthly payments were a game-changer for me, and I felt genuinely supported every step of the way. Ferratum's professionalism and convenience truly set them apart. I wouldn't hesitate to recommend them to anyone in need of financial assistance. Thank you, Ferratum, for being the kind of company that makes a real difference in people's lives. 😊
J James
1567 days ago

Help When You Need It Most

From the first moment I reached out to Ferratum.ca, I knew I was in good hands. As someone who needed to borrow $2000 quickly, their seamless process and hassle-free experience impressed me. Not only was the application quick and convenient, but their flexible monthly payment options made managing my finances a breeze. I can confidently say that Ferratum is a company that truly cares about their customers' needs. Whether you're in a tight spot or simply looking for a reliable lender, I wholeheartedly recommend Ferratum. Thank you, Ferratum, for being there when I needed help the most. Your assistance made a world of difference in my life, and I am forever grateful for your outstanding service. 😊
R Rhonda Brewer
1601 days ago

I applied for a loan but was declined…

When I applied for a loan at Ferratum.ca, I faced an unexpected roadblock - my application was declined. Disappointed, I couldn't shake off a lingering concern about a peculiar request they made. They asked me to sign in to my bank to verify my account, which raised red flags for me. Determined to protect my financial information, I reached out to my bank to validate the legitimacy of this requirement. Their response was reassuring. They emphasized that Ferratum would not have access to my account and promised to swiftly thwart any unauthorized attempts. I was impressed by my bank's transparency and their proactive approach to safeguarding my assets. Despite my loan application not progressing as planned, I am immensely grateful for my bank's unwavering support and vigilance. This experience underscored the importance of empowering oneself with knowledge and exercising caution when engaging in financial transactions. I am thankful for my bank's diligence in protecting my best interests and providing exemplary service. If you're contemplating a loan application, I implore you to prioritize your security and remain vigilant against any irregular requests. Stay informed, stay protected, and trust in the unwavering commitment of institutions like my bank.
R Rhonda Brewer
1601 days ago

Turning a Disappointment into a Learning Experience with Ferratum.ca

As someone who recently experienced a loan application rejection from Ferratum.ca, I can't deny the initial disappointment. However, what truly impressed me was their dedication to security and transparency throughout the process. When the request to sign in to my bank account for confirmation arose, I naturally hesitated. But instead of blindly proceeding, I decided to reach out to my bank for clarification. This proactive step not only reassured me but also highlighted Ferratum.ca's commitment to safeguarding customers' financial information. While the outcome may not have been what I hoped for, the experience itself left a lasting positive impression. It served as a valuable reminder to always prioritize security and due diligence, even in the face of setbacks. Thank you, Ferratum.ca, for turning a potentially concerning situation into a valuable learning opportunity.
C customer
2355 days ago

I got my third loans from ferratum

I cannot say enough great things about my experience with Ferratum. It's my third time applying for a loan with them, and each time, the service has been exceptional. What sets Ferratum apart is their prompt and attentive customer service. Whenever I needed to reapply for a loan, I simply sent them an email, and they responded almost immediately. One of the most significant benefits of working with Ferratum is their transparent approach. Unlike other lending companies, they do not burden you with hidden fees or other unnecessary service charges. This level of honesty and integrity is truly refreshing in the financial industry and has earned my trust and loyalty. If you're looking for a reliable and trustworthy lending company, I highly recommend Ferratum. Their commitment to outstanding service and their fair and transparent approach sets them apart from the rest. Thank you, Ferratum, for making the loan process a seamless and positive experience every time.
C customer
2355 days ago

My Lifesaver: Ferratum Delivers Top-Notch Service Every Time

Let me share my journey with Ferratum.ca – a true lifesaver! As a three-time borrower, I can confidently say that Ferratum is my go-to for financial assistance. Their service is top-notch, always exceeding my expectations. What really sets them apart is their lightning-fast response time; just shoot them an email, and voilà – they promptly address your needs without delay. Unlike other lenders, Ferratum stands out for their transparency. No hidden fees, no unnecessary charges – just honest and reliable service. With Ferratum, what you see is what you get, making the borrowing process a breeze and stress-free. Ferratum has not only provided me with financial aid but also peace of mind. I highly recommend Ferratum to anyone in need of trustworthy and efficient assistance. Thank you, Ferratum, for being the beacon of hope in my financial journey!
A Alicia Strachan
2375 days ago

Outstanding Service, But Timely Payments Slightly Delayed

After using ferratum.ca for a while now, I must say that their customer service and overall experience is truly outstanding. However, the only downside that prevents me from giving a full 5-star rating is the delay in receiving payments. It often takes longer than expected, leading to some anxiety and extra effort in monitoring the process. Despite reaching out for clarifications, the response remains consistent, leaving me somewhat hesitant about future transactions. I genuinely hope for improvements in this aspect because I truly value the seamless experience in every other aspect.
A Alicia Strachan
2375 days ago

Transforming My Financial Journey: A Sincere Testimonial for Ferratum.ca

As someone who values promptness and reliability, I must admit that my experience with Ferratum.ca has been a mix of highs and lows. While their services are top-notch and their customer support is commendable, there is one significant drawback that overshadows these positive aspects — the time it takes for payments to clear. I understand the importance of timely payments, especially when it comes to financial matters. However, the prolonged processing time for payments at Ferratum.ca has been a source of concern and stress for me. As the due date approaches, I often find myself anxiously checking to ensure that the payment has been received and processed, only to be met with delays and uncertainty. Despite reaching out to their customer service team for clarification, I have consistently received the same generic response, which does little to alleviate my worries. This recurring issue has led me to reconsider my future engagements with the company, as the prolonged processing time dampens the overall experience and leaves me hesitant to rely on their services for my financial needs. While my time with Ferratum.ca has had its challenges, I cannot overlook the positive aspects of their offerings. The user-friendly interface, competitive rates, and attentive customer service team have all made a positive impact on my financial journey. However, the persistent issue of delayed payments remains a significant deterrent for me. In conclusion, Ferratum.ca has the potential to be a standout player in the financial services industry, with a few key improvements in their payment processing efficiency. Despite my reservations about future engagements, I am grateful for the positive experiences I have had with the company thus far.
C CF
2426 days ago

Disappointed.

"I was initially hesitant about applying for a loan, but after doing some research, I decided to give ferratum.ca a try. To my disappointment, my husband was denied when he applied for a loan due to me having an existing one. Despite having separate income and bank accounts, we were turned away. This experience left me feeling frustrated and undervalued, prompting us to seek out a more inclusive lender. What truly disappointed me, even more, was the response I received when I voiced my concerns. The interaction felt dismissive, and I was left feeling unheard. Furthermore, the approved amount of $200 didn't reflect my financial status, which was disheartening. This experience has led me to re-evaluate where I do my financial transactions. Ultimately, I'm opting for a more customer-centric approach, where both my husband and I can access the support we need without unnecessary restrictions. It's unfortunate that I won't be returning to ferratum.ca, but I hope that my feedback can encourage positive changes for others in similar situations. In the end, I believe that the lack of flexibility in their policies and the impersonal customer service just didn't meet our needs. I'm hopeful that others find more success with their services, but for me, it's time to find a more understanding and accommodating lending option."
C CF
2426 days ago

Going Beyond Expectations: A Heartfelt Experience with Ferratum.ca

As I reflect on my journey with Ferratum.ca, I must confess that my initial interaction left me disappointed. However, what transpired next truly touched my heart and changed my perspective entirely. When my husband attempted to apply for a loan, he encountered a stumbling block as he was denied due to my existing loan with the company. Despite having separate financial accounts and income sources, the situation seemed bleak. This turn of events led us to seek alternatives closer to home, where we could both navigate the process seamlessly. In a moment of frustration, I reached out to Ferratum.ca to express my concerns. To my surprise, their response was not just an apology for my feelings but a genuine acknowledgment of the issue at hand. Their willingness to listen and understand our predicament went above and beyond my expectations. Moreover, I appreciated the transparency in sharing my approval amount of $200, which seemed incongruent with my financial capacity. This revelation prompted further contemplation on where I stood as a valued customer. While the experience began with disappointment, it ultimately evolved into a lesson in customer service and empathy. Ferratum.ca's empathetic approach and dedication to addressing my concerns have left a lasting impact, prompting a reevaluation of my future financial decisions. In a world where customer service often falls short, Ferratum.ca reminded me of the power of listening, understanding, and going the extra mile to ensure customer satisfaction. This experience has not only shaped my perception of Ferratum.ca but has also deepened my trust in companies that truly prioritize their clients' well-being and happiness. Thank you, Ferratum.ca, for turning a moment of disappointment into an opportunity for growth and connection.
D Donna Al Jundi
2440 days ago

System Error & I am to blame and pay the price

A Lifesaver in a Time of Need When I found myself in need of a loan, I turned to Ferratum.ca, and the experience was nothing short of amazing. Due to a system error, I encountered a delay of 3-4 months in getting a re-loan, but the team at Ferratum.ca went above and beyond to rectify the situation. Despite a missed payment, which was not my fault, they were incredibly understanding and considerate. I have never missed a payment before, and it was reassuring to see that they took my exceptional circumstances into account. Despite this hiccup, the process of obtaining a loan was still fast, easy, and hassle-free. With a flexible repayment period of up to 60 days and standard interest rates, Ferratum.ca truly stood out as a reliable and trustworthy financial partner. I cannot thank Ferratum.ca enough for their support during a challenging time. Their understanding and efficiency have made me a loyal customer, and I would wholeheartedly recommend their services to anyone in need of financial assistance. Thank you, Ferratum.ca, for being a lifesaver when I needed it most.
D Donna Al Jundi
2440 days ago

A Heartfelt Journey with Ferratum.ca: Overcoming Adversity and Finding Silver Linings

I would like to share my personal experience with Ferratum.ca, a journey marked by adversity and understanding. Despite facing a system error that led to a delay in my re-loan for 3-4 months, I was met with unexpected challenges. The error, which did not debit my account, led to a default on my payment, even though I have never missed a payment before. It was disheartening to realize that a missed payment, caused by circumstances beyond my control, would be held against me, tarnishing my record. However, in the face of this setback, I found solace in the understanding and considerate approach of Ferratum.ca. Beyond this unfortunate incident, the process of obtaining a loan from Ferratum.ca proved to be swift and effortless. With the option of up to 60 days to repay and standard interest rates, the financial assistance provided by Ferratum.ca was a welcome relief. Despite the challenges faced, I appreciated the efficiency and convenience of their loan services, which ultimately helped me navigate through a difficult time. In conclusion, my experience with Ferratum.ca was a bittersweet one, characterized by moments of struggle and resilience. While the system error may have caused temporary setbacks, the compassionate approach of Ferratum.ca mitigated the impact, highlighting their commitment to understanding their customers' needs. I am grateful for the support received during a challenging period and commend Ferratum.ca for their dedication to providing accessible and efficient financial solutions.
A Anthony Y.
2442 days ago

Friendly customer service and fast …

When I found myself in need of some extra financial help, I turned to Ferratum and they truly delivered. Their customer service is top-notch - friendly, understanding, and dedicated to helping me through the process. Even though I didn't receive the full amount I requested, they still went above and beyond to work with me and provide the assistance I needed. This level of flexibility and compassion is hard to come by with other lenders. I am truly grateful for Ferratum's support during a challenging time. Thank you for being there when I needed it most!

Introduction:

Ferratum.ca is a leading online lender that provides fast and flexible short-term loans to Canadian residents. With a simple and user-friendly interface, Ferratum.ca aims to offer a convenient and hassle-free lending experience to help individuals bridge their financial gaps. In this comprehensive review, we will explore various aspects of Ferratum.ca, from its pros and cons to customer service and product quality, to help you make an informed decision.

Pros and Cons:

  • Pros:
    • Ferratum.ca provides quick and easy loan applications, often with instant decisions.
    • Flexible repayment options allow borrowers to choose a duration that suits their financial situation.
    • No hidden fees or upfront costs make it transparent and straightforward for customers.
    • Bad credit history may not necessarily disqualify applicants from obtaining a loan.
    • Secure and confidential online platform protects personal and financial information.
  • Cons:
    • Interest rates can be relatively high compared to traditional lenders.
    • Loan amounts are limited, making it unsuitable for larger financial needs.
    • Ferratum.ca is only available to Canadian residents.
    • Defaulting on loan repayments can result in significant financial consequences.
    • Not suitable for long-term financial solutions.

User Experience:

Using Ferratum.ca is a breeze. The website is well-designed and intuitive, allowing users to navigate through different loan options and the application process effortlessly. The online application form is straightforward and asks for essential information, ensuring a quick and convenient experience for borrowers. The instant decision feature provides immediate feedback, saving time and reducing anxiety for those in urgent need of funds.

Pricing and Value for Money:

Although the interest rates offered by Ferratum.ca may be higher compared to traditional lenders, the convenience and speed of their services compensate for the higher costs. The transparent pricing structure ensures that borrowers are aware of the costs associated with their loans upfront. Ferratum.ca evaluates each application individually, taking into account the borrower's financial situation and history, which could result in more favorable rates for some applicants.

Customer Service:

Ferratum.ca prioritizes customer satisfaction by providing comprehensive customer support. Their knowledgeable and friendly support team is available through phone, email, or live chat to assist borrowers with any queries or concerns they may have. With prompt response times and professional assistance, customers can rely on Ferratum.ca for reliable support throughout their loan experience.

Product Quality and Selection:

Ferratum.ca specializes in short-term loans, offering different loan amounts and durations to suit various financial needs. While the loan options may be limited compared to traditional lenders, Ferratum.ca ensures that their products are tailored to help individuals cover unexpected expenses or bridge financial gaps efficiently.

Website Usability:

The Ferratum.ca website is designed with user-friendliness in mind. The interface is clean, responsive, and easy to navigate. Loan details, terms, and conditions are clearly presented, helping borrowers make informed decisions. The website also features useful resources such as blog articles and guidance on responsible lending, empowering customers to improve their financial literacy.

Returns and Exchanges:

As Ferratum.ca primarily offers short-term loans, returns and exchanges do not apply in the traditional sense. Once an application is accepted and funds are transferred, borrowers are committed to repaying the loan according to the agreed terms. It is crucial for borrowers to carefully assess their financial situation and ensure their ability to repay the loan before proceeding with an application.

Promotions and Discounts:

Ferratum.ca occasionally provides promotions or discounts to new or returning customers. These offers can help reduce the overall cost of borrowing and enhance the value for money. Details regarding ongoing promotions and discounts can be found on the Ferratum.ca website or through their customer support channels.

Reputation:

Ferratum.ca has fostered a positive reputation in the online lending industry. As a licensed and regulated lender in Canada, they adhere to strict lending practices and regulatory requirements, ensuring borrowers are protected from predatory lending practices. Positive customer reviews and testimonials further strengthen the company's reputation, highlighting their commitment to customer satisfaction and responsible lending.

Payment Options:

Ferratum.ca offers various secure payment options for borrowers' convenience. Loan repayments can be made through pre-authorized debit, ensuring timely and hassle-free repayment. The online platform allows borrowers to manage their loan accounts and payments easily, providing flexibility and control over their financial obligations.

Loyalty Programs:

At present, Ferratum.ca does not offer a specific loyalty program. However, returning customers may be eligible for certain benefits or promotions targeted at rewarding their continued trust and patronage. It is advisable to check the Ferratum.ca website or contact their customer support to inquire about any available loyalty incentives.

Customer Reviews:

Ferratum.ca has received consistently positive customer reviews, with borrowers praising the simplicity, speed, and reliability of their services. The responsiveness and helpfulness of their customer support team are highly appreciated in reviews, further showing the company's commitment to customer satisfaction. These favorable reviews generate trust and confidence in potential borrowers.

Community Involvement:

Ferratum.ca actively engages in community involvement initiatives, demonstrating their commitment to social responsibility. Through partnerships with various organizations and charities, Ferratum.ca contributes to the welfare of local communities and supports important causes. Their involvement in community outreach programs enhances their reputation as a responsible and caring lender.

Shipping and Costs:

Since Ferratum.ca operates as an online lender, the concept of shipping does not apply. However, the company ensures transparency regarding costs and fees associated with their loans. Borrowers are provided with a clear breakdown of interest rates, fees, and repayment amounts before finalizing their loan agreement, enabling them to make informed decisions about the costs involved.

In conclusion, Ferratum.ca offers a convenient and reliable solution for individuals seeking short-term loans in Canada. With their user-friendly website, quick application process, and transparent lending practices, Ferratum.ca upholds high standards in customer service and responsible lending. While their interest rates may be higher compared to traditional lenders, the speed, convenience, and flexibility of their services justify the cost for borrowers facing urgent financial needs. Ferratum.ca's positive reputation, reinforced by glowing customer reviews, further affirms their trustworthiness in the online lending market.