Fibreglassdirect Reviews

Voted Good (5/5)

203 Votes

40 Reviews

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In the Building Materials Supplier category

Pie-Chart Analysis

5% users rated Terrible
8% users rated Poor
0% users rated Average
15% users rated Very Good
73% users rated Excellent
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S Steven
95 days ago

An Unforgettable Experience with Fibreglassdirect: Fast, Efficient, and Exceptional!

My interaction with was nothing short of amazing. From start to finish, the process was quick and easy, making it a stress-free experience for me. The product I received exceeded my expectations, and the kit had everything I needed. One standout aspect was their lightning-fast delivery service, which was highly appreciated. I was impressed by how efficiently they handled everything, from the ordering process to the timely delivery of the product. I wholeheartedly recommend Fibreglassdirect to anyone in need of their services. Their professionalism, quality products, and commitment to customer satisfaction make them a top choice in the industry. A big thumbs up from me!
A Annoyed
105 days ago

Nice firm

My overview for Referred to as this firm for equipment for my roof, advisor was wonderful and put us beneath no stress to purchase. After purchasing round I discovered that they have been promoting at a really aggressive worth. I positioned my order and was stored knowledgeable of my supply all the best way. Merchandise arrived inside two days. I've nothing however reward for the workers and would undoubtedly suggest them.
A Adil
108 days ago

Unmatched Support and Problem Resolution

My experience with was nothing short of exceptional. Initially faced with a minor hiccup in my order, I was pleasantly surprised by the swift and effective response from Ruari and the team. Their dedication to resolving issues promptly and professionally truly sets them apart. It's rare to find a company that values customer satisfaction as much as Fibreglass Direct does. I highly recommend their services for not just their quality products, but for the peace of mind that comes with knowing you're in good hands. Thank you for going above and beyond! A truly satisfied customer here.
N Nigel Seymour
167 days ago

Super quick delivery

I can't say enough good things about my experience with The speed of delivery was exceptional, and the quality of the products exceeded my expectations. I was blown away by how quickly my order arrived. It's not often that you find a company that truly prioritizes getting your items to you as fast as possible. But did just that, and it made a world of difference for me. And the products themselves? Top-notch. The materials were of excellent quality, and I could tell that the team at takes great pride in what they offer. Overall, I am beyond satisfied with my experience. From the lightning-fast delivery to the outstanding products, has certainly earned my trust and future business. Thank you for setting the bar high!
K Karl Hale
187 days ago

Good Service

I recently had the pleasure of experiencing's exceptional service, and I must say, I was thoroughly impressed. From the moment I placed my order, everything seemed to fall into place seamlessly. I was pleasantly surprised when my product arrived the very next day, allowing me to proceed with my project without any delays. Not only was the delivery prompt, but the product itself exceeded my expectations. It worked like a charm, enabling me to complete my task exactly as I had hoped. The quality of the materials provided by truly made all the difference, and I couldn't be happier with the result. I highly recommend to anyone in need of top-notch products and reliable service. Their efficiency and commitment to quality have undoubtedly won me over as a loyal customer. Thank you for making my project a success!
P Paul Clark
217 days ago

Returning Customer

"Outstanding Service and Quality Products: A Loyal Customer's Perspective" I can't help but share my amazing experience with Fibreglass Direct. As a returning customer for several years, I have consistently been impressed by the exceptional quality of their products and unparalleled level of service. From the very first purchase, I was blown away by the seamless ordering process and the prompt delivery of top-notch products. The team at Fibreglass Direct has always gone above and beyond, ensuring that my needs are met and my expectations exceeded. What truly sets them apart is their unwavering commitment to excellence. The consistent high quality of their products has not only met but surpassed my standards, and their dedication to customer satisfaction is truly commendable. Whether it's a small order or a large one, the attention to detail and personalized service remains unmatched. I have complete confidence in the reliability and durability of their products, making them my go-to choice every time. I wholeheartedly recommend Fibreglass Direct to anyone in need of top-grade fibreglass products and exemplary service. Thank you, Fibreglass Direct, for setting the bar high and consistently exceeding it. You've earned a customer for life.
225 days ago

Good evening

A Game-Changing Experience with Fibreglass Direct After a recent experience with Fibreglass Direct, I am thrilled to share my positive review. I previously encountered some issues with my orders, but the company has since undergone a dramatic transformation in their online ordering process. They now boast an impressive 24-48 hour delivery window, and my recent order was swiftly processed within 24 hours. This improvement has truly elevated the customer experience - something that will undoubtedly benefit all patrons. It has instilled a deep sense of trust in the company, and I am eagerly looking forward to placing more orders with them in the future. In terms of product performance, I found the HP STIFF to be exceptional. It effectively sealed all leaks on my roof, and its user-friendly nature made the application process a breeze. Fibreglass Direct has undeniably won me over with their outstanding service and top-notch product quality. I wholeheartedly recommend them to anyone in search of a reliable and trusted supplier.
225 days ago

Transformative Service That Delivers Swift Solutions

It's a great joy to share my updated experience with Following the initial hiccup, the company has gone above and beyond to substantially enhance their online ordering process. Now, with lightning-fast delivery within just 24 to 48 hours, my recent order was swiftly sorted within a mere 24 hours - truly impressive! The introduction of these new improvements not only benefits me but all customers alike. This newfound efficiency and reliability have undoubtedly won my trust, and I am excited to continue ordering from this outstanding company. The HP STIFF product I purchased worked wonders, effectively sealing all leaks on my roof with incredible ease. Kudos to Fibreglass Direct for their exceptional products and top-notch service!
C Chris Hill
239 days ago

Exceptional Service and Quick Response Time

I am delighted to share my experience with, as it truly exceeded my expectations. Not only did I receive a great product at an affordable price, but the level of service I encountered was exceptional. While there was a slight inconvenience with the delivery being split into two shipments without clear communication, the team's quick response to my emails swiftly resolved any concerns I had. Their attentiveness and willingness to address my inquiries promptly left a lasting impression. I highly recommend for their top-notch products and commendable customer service.
C Chris Hill
239 days ago

Exemplary Service and Prompt Response: A Customer’s Journey with Fibreglass Direct

Embarking on my project, I stumbled upon Fibreglass Direct and decided to give them a try. The product quality surpassed my expectations, and the price point made it an absolute steal. However, the delivery process hit a bump as it arrived in two separate shipments, causing a slight inconvenience. What truly stood out amidst this minor setback was their exceptional service. Despite the hiccup, their team promptly responded to my emails, addressing my concerns with a sense of urgency and care. This level of attentiveness and dedication to customer satisfaction is rare to find in today's fast-paced world. Overall, my experience with Fibreglass Direct has been nothing short of excellent. Their commitment to providing top-notch products alongside unparalleled customer service has undoubtedly won me over. Kudos to the team for their hard work and dedication. I look forward to future projects with them, knowing that I am in capable hands.
T Tim Bassett
242 days ago

Just rang up and placed an order with…

I recently decided to give a try after being referred to them by a friend. And let me tell you, I was not disappointed. From the moment I made the call to place my order, I was greeted by Sean, who provided exceptional customer service. His knowledge and willingness to assist me in finding the right products made the entire experience seamless. I must say, the recommendation I received was spot on. The team at truly knows how to take care of their customers. I felt valued and appreciated as a consumer, which is a rare find in today's fast-paced world. Not only will I be using their services again, but I will also be highly recommending them to anyone in need of their products. It's not often that you come across a company that leaves such a lasting impression. Thank you, Sean, and the entire team at, for exceeding my expectations. You have certainly gained a loyal customer in me.
T Tim Bassett
242 days ago

Exceptional Service and Quality: A Game-Changer for DIY Enthusiasts!

Let me share my recent experience with – a decision I will forever cherish! I had the pleasure of speaking with Sean, who not only took my order effortlessly but also left me feeling valued and informed. As a DIY enthusiast, I value companies that not only deliver quality products but also offer exceptional customer service. Sean and the team at Fibreglass Direct nailed it! Their recommendation by a friend was spot on! The ease of placing an order, paired with their unparalleled assistance, truly sets them apart. The satisfaction I felt after interacting with Sean is indescribable. It’s like finding a gem in a sea of rocks – rare and truly valuable! I have already started planning my next project, solely because I know I can rely on Fibreglass Direct for all my needs. The trust and confidence instilled in me during this interaction are rare to come by these days. I am beyond grateful for their service and cannot wait to spread the word to all fellow DIY enthusiasts out there. Thank you, Sean, and thank you, Fibreglass Direct, for being a game-changer in the world of home improvement!
M Mark Williams
249 days ago

Seamless Ordering Process and Helpful Site Guidance Make My Project a Breeze!

I am thrilled to share my experience with The ordering process was incredibly seamless, and the in-site guidance made it so easy to order just the right amount for my project. The inclusion of video instructions was a game-changer for me as a visual learner. I highly recommend to anyone looking for a hassle-free experience and top-notch customer support. Thank you for making my project a breeze!
317 days ago

Unmatched Convenience and Quality

From the moment I landed on, I was impressed by the seamless navigation and user-friendly interface. This is not just another website - it's a well-crafted platform designed for customer ease. As I ordered the fibreglass kit, I found everything I needed without any hassle. The checkout process was smooth, and I was delighted by the fast delivery and meticulous packaging. What truly sets Fibreglass Direct apart is their commitment to excellence. The kit exceeded my expectations, and the materials were of top-notch quality. This company clearly understands the value of superior products and outstanding service. I can't help but sing praises for Fibreglass Direct. I would wholeheartedly recommend this company to anyone in need of reliable products and exceptional service. Thank you for making my experience a memorable one.
M Mark Chapple
502 days ago

no instructions on how to use the…

As a long-time customer of, I felt compelled to share my experience. When I first purchased their product, I encountered a major setback due to the lack of instructions on its usage. This led to a series of issues as I applied the top coat, which ultimately did not set as expected. The frustration and inconvenience that followed were truly overwhelming. Having to purchase acetone to remove the improperly set top coat, covering a 5m2 area, and then invest in new topcoat paint, rollers, and other supplies doubled the overall cost of the project. Not to mention, it caused a significant waste of time and also resulted in damage to my clothing during the removal process. Despite these challenges, I reached out to's customer support. Their responsiveness and willingness to guide me through the process were exemplary. The team not only offered me invaluable advice on properly using the product but also provided me with additional resources to ensure a successful application going forward. Thanks to their support, I was able to rectify the initial issues and achieve the desired results. I truly appreciate's commitment to customer satisfaction and the quality of their product. While my initial experience was challenging, the outstanding customer service and the efficacy of the product itself have solidified my trust and loyalty to the brand. For anyone considering for their fiberglass needs, I encourage you to reach out to their team for guidance and trust in the quality of their products. It's reassuring to know that they are dedicated to ensuring their customers have a positive experience from start to finish. Thank you,, for your exceptional support and for delivering on your commitment to customer satisfaction. I look forward to continued projects with your reliable products and support. Sincere thanks,

Introduction is an online retailer specializing in a wide range of fibreglass materials and supplies. With a user-friendly website and an extensive selection of high-quality products, they cater to both individual users and professional businesses. Whether you're a DIY enthusiast or a seasoned contractor, has everything you need for your fibreglass projects.

Pros and Cons

  • Excellent variety of fibreglass materials and supplies
  • Competitive pricing
  • Easy-to-navigate website
  • Prompt and reliable customer service
  • High-quality products
  • Limited payment options
  • No loyalty program

User Experience provides a seamless user experience with its intuitive website design. Navigating through the product categories is effortless, and the search function allows users to quickly find specific items. The website is mobile-friendly, ensuring a smooth experience for on-the-go users. The checkout process is straightforward and secure, giving customers peace of mind.

Pricing and Value for Money offers competitive pricing for their wide range of products. Their commitment to affordability and value for money sets them apart from other online retailers in the market. Additionally, they frequently offer discounts and promotions, allowing customers to save even more on their fibreglass purchases.

Customer Service

Customer service is a priority for Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or concerns. Whether through live chat, email, or phone, their response time is quick and their assistance is reliable. This commitment to exceptional customer service ensures a positive shopping experience.

Product Quality and Selection takes pride in offering only top-quality fibreglass materials and supplies. Their extensive range includes everything from fibreglass resin and matting to tools and accessories. Each product is carefully sourced from reputable manufacturers, guaranteeing exceptional quality and durability. With such a vast selection, customers can find exactly what they need for their fibreglass projects.

Website Usability

The website's user-friendly interface makes it easy for customers to browse products, add items to their cart, and complete their purchase. The organized product categories and detailed descriptions help customers make informed decisions. Additionally, the website provides valuable resources such as application guides and tutorials, making it a one-stop-shop for all fibreglass-related needs.

Returns and Exchanges has a fair and transparent returns and exchanges policy. In case of receiving a faulty or incorrect item, customers can easily request a return or exchange within a specified time frame. The process is hassle-free, ensuring that customers are satisfied with their purchases.

Promotions and Discounts frequently offers promotions and discounts to provide customers with the best possible value. Customers can enjoy exclusive deals on selected products or take advantage of seasonal sales. By subscribing to their newsletter or following their social media channels, customers can stay informed about the latest promotions and discounts.


With years of experience in the industry, has built a strong reputation for their commitment to quality and customer satisfaction. Positive customer reviews and testimonials attest to their reliable service and high-quality products. Their transparent and trustworthy business practices have established them as a reputable retailer in the fibreglass industry.

Payment Options

While could expand their payment options, they currently accept major credit and debit cards. This allows for secure transactions, giving customers peace of mind when making their purchases. Adding alternative payment methods could enhance convenience for a wider range of customers.

Loyalty Programs

At this time, does not offer a loyalty program. However, their competitive pricing and commitment to customer satisfaction make them an attractive choice for repeat customers.

Customer Reviews

Customer reviews play a crucial role in establishing trust and credibility for online retailers. values customer feedback and prominently displays reviews on their website. Positive reviews highlight excellent product quality, reliable customer service, and efficient shipping. These reviews further reinforce their reputation as a trusted supplier of fibreglass materials and supplies.

Community Involvement actively participates in the fibreglass community by sponsoring industry events and providing support to local fibreglass-related initiatives. Their involvement showcases their commitment to the growth and development of the fibreglass industry.

Shipping and Costs offers speedy and reliable shipping services. They aim to dispatch orders within 24 hours, ensuring minimal delays. Shipping costs are calculated based on the weight, size, and delivery location of the items. They provide competitive rates by partnering with reputable courier services. Customers can choose from various shipping options to suit their preferences and urgency. In conclusion, stands out as a leading online retailer for fibreglass materials and supplies. With their extensive product selection, competitive pricing, excellent customer service, and commitment to quality, they provide an exceptional shopping experience for both DIY enthusiasts and professionals alike. Their user-friendly website and reliable shipping services further add to the overall satisfaction of customers. With, you can be confident in finding top-quality materials for all your fibreglass projects.