Fietsenconcurrent Reviews

Voted Good (4/5)

103 Votes

2 Reviews

Vote Now

In the Bicycle Store category

Pie-Chart Analysis

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Write a review
E Elena Naumovska
479 days ago

Transformative Experience: From Hesitation to Jubilation

After a rocky start with, I was left disappointed with the lack of support post-guarantee. My expensive ebike suddenly stopped working after just two years. Feeling abandoned and desperate, I reached out to their representative, willing to cover any repair costs myself. Disappointingly, I was met with a firm "no help." However, determined to find a solution, I sought assistance elsewhere. Thankfully, a local bike shop not only fixed my beloved ebike but also restored my faith in customer service. The generosity and expertise displayed by the local shop staff turned my disappointment into jubilation. From hesitation to jubilation, my experience with may have been challenging, but the journey led me to a transformative outcome I never expected.
M Maciek Czoch
1321 days ago

Unparalleled Disappointment: A Cautionary Tale of Online Shopping at

Finding the perfect bike online seemed like a dream come true, until it turned into a nightmare with The anticipation of receiving a bike that was prominently displayed on their website quickly soured into frustration and disbelief when I discovered it was actually sold out. What followed was a string of broken promises and false hope, as the company continuously assured me of its availability and even offered alternatives, only to disappoint me time and time again. After enduring this ordeal for three long months, I made the difficult decision to request a refund. If I could, I would wholeheartedly give them a zero rating for this exasperating experience.

Introduction: is an online bicycle retailer based in the Netherlands, offering a wide range of bicycles for all types of riders. With a focus on providing quality products at affordable prices, they have quickly gained a reputation as a go-to destination for bike enthusiasts. In this editorial review, we will examine various aspects of to help you make an informed decision before making a purchase.


• Diverse Selection: offers a vast array of bicycles, catering to different preferences and riding styles. From mountain bikes to electric bikes and everything in between, they have a bike for everyone. • Competitive Pricing: The prices at are highly competitive, often lower than other bike retailers. This makes it an excellent option for budget-conscious buyers. • High-Quality Products: ensures that all their bicycles meet quality standards, providing durable and reliable products. • User-Friendly Website: Navigating the website is intuitive and straightforward. The search function and filtering options make it easy to find the perfect bike. • Fast Shipping: Customers can expect prompt delivery of their orders, with offering a speedy shipping service.


• Limited International Shipping: While caters to customers within the Netherlands, their international shipping options are limited. This may restrict access for customers outside of the country.

User Experience: ensures a seamless user experience on their website. The layout is clean and visually appealing, allowing customers to quickly find the information they need. Browsing through the extensive selection of bicycles is a breeze, and the product pages offer comprehensive details and high-quality images. The website also provides helpful guides and articles to assist customers in making informed decisions about their bike purchases.

Pricing and Value for Money: excels in providing competitive prices without compromising on quality. Their pricing model ensures that customers receive excellent value for money, making it an attractive option for those looking to purchase a bike without breaking the bank.

Customer Service: prides itself on delivering top-notch customer service. Their friendly and knowledgeable team is readily available to assist customers with any queries or concerns. Communication channels, including phone and email, are easily accessible, promoting a positive and reliable customer experience.

Product Quality and Selection: stocks bicycles of exceptional quality, sourced from reputable manufacturers. Their wide selection caters to various riding styles, preferences, and budgets, ensuring there is a bike for every customer. By partnering with trusted brands, guarantees that customers receive bicycles built to last.

Website Usability: has designed its website with user-friendliness in mind. The intuitive interface allows visitors to navigate effortlessly, with clear categorization and well-organized product listings. The website's responsive design ensures optimal viewing and functionality across different devices, enhancing the overall user experience.

Returns and Exchanges: has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return the product within a specified period, provided it meets the required conditions. The company values customer satisfaction, and their return process is efficient and customer-friendly.

Promotions and Discounts: frequently offers promotions and discounts, providing customers with opportunities to save even more on their bike purchases. Regularly checking their website and subscribing to their newsletter will keep customers informed about the latest deals and special offers.

Reputation: has garnered a positive reputation within the cycling community. Their commitment to providing quality products, exceptional customer service, and affordable prices has gained them the trust and loyalty of many satisfied customers. They have received numerous positive reviews, highlighting their reliability and professionalism.

Payment Options: offers a range of secure payment options, including major credit cards, bank transfers, and popular online payment platforms. This flexibility allows customers to choose the method most convenient for them, ensuring a smooth and secure transaction.

Loyalty Programs: currently does not have a loyalty program in place. However, customers can take advantage of the regular promotions and discounts offered to enhance their savings and overall shopping experience.

Customer Reviews:

Customer reviews for are predominantly positive, reflecting the satisfaction of previous buyers. Customers particularly appreciate the extensive selection, competitive pricing, and excellent customer service. The overall sentiment is that is a reliable and trustworthy retailer within the bicycle market.

Community Involvement: actively engages with the cycling community through various channels. They support local cycling events and initiatives, demonstrating their commitment to promoting the sport and contributing to the community. This involvement further establishes their reputation as a trusted and community-oriented bike retailer.

Shipping and Costs: offers reliable shipping services, delivering orders promptly to customers within the Netherlands. Shipping costs may vary depending on the size and weight of the product. The website provides shipping information and costs during the checkout process, ensuring transparency in pricing. In conclusion, is a reputable online bike retailer that offers a wide selection of high-quality bicycles at competitive prices. Their user-friendly website, excellent customer service, and commitment to customer satisfaction make them a trusted choice for both new and experienced riders. With fast shipping and hassle-free returns, ensures a positive shopping experience. Whether you're in search of a mountain bike, electric bike, or anything in between, is an excellent destination for all your biking needs.