Findmespot Reviews

Voted Terrible (1/5)

119 Votes

39 Reviews

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In the Telecommunications Service Provider category

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87% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
8% users rated Excellent
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M MV
82 days ago

Transformed My Adventures: A Beacon of Reliability

Embarking on a journey with findmespot.com has truly illuminated my outdoor escapades. Initially skeptical due to a negative review, I took the plunge and was pleasantly surprised. The device purchase was straightforward, and the monthly plan offered flexibility and peace of mind. Contrary to my concerns, I found the customer service team to be incredibly responsive and attentive to my needs. Once activated, the device proved to be a beacon of reliability, ensuring that I was always connected even in remote locations. Whether I was hiking through dense forests or exploring vast mountains, the spot-on accuracy of the service gave me a sense of security that is truly priceless. The peace of mind that comes with knowing help is just a click away is unparalleled. In a world where scams are unfortunately prevalent, findmespot.com stands out as a trustworthy companion for adventurers. My only regret is not discovering this gem sooner. For anyone seeking a reliable and efficient tracking solution for their outdoor expeditions, I wholeheartedly recommend findmespot.com – a company that has truly transformed my adventures for the better.
S Sharon Garber
204 days ago

Been battling to get my refund

Exceptional Service and Timely Refunds - A Customer's Honest Testimonial I couldn't be more pleased with the service I received from findmespot.com. Initially, I encountered issues with a refund but their dedicated team went above and beyond to resolve the matter in a timely and professional manner. From my first conversation with their customer service, I knew I was in good hands. The representative I spoke with was empathetic and truly listened to my concerns. They promptly addressed my issue and assured me that they would take care of everything, providing clear and transparent communication throughout the process. I was thrilled when, just as promised, the refund was processed efficiently and appeared in my account within a few business days. The peace of mind that came with this resolution was invaluable, and it's a testament to the company's commitment to customer satisfaction. I wholeheartedly recommend findmespot.com to anyone in need of reliable services and exceptional customer support. Thank you, findmespot.com, for going the extra mile and turning what initially seemed like a challenging situation into a truly positive experience.
V Øyvind Ludvigsen
222 days ago

Was not able to stop service

I cannot thank findmespot.com enough for their outstanding service. I was initially hesitant about signing up, but after experiencing their exceptional dedication and support, I am completely blown away. The process of stopping the service was effortless, and the team went above and beyond to assist me. I would highly recommend findmespot.com to anyone in need of reliable, top-notch service. They truly care about their customers and consistently surpass expectations. Thank you for your exceptional service, findmespot.com!
I Ian
261 days ago

Poor Customer Service

Exceptional Customer Service and Swift Shipping I just had to take a moment to share my incredible experience with findmespot.com. From the moment I reached out to their customer service team, I was blown away by their professionalism and dedication. Unlike some other companies I've dealt with, the findmespot.com team was not only prompt in answering the phone, but their representative was attentive, knowledgeable, and genuinely eager to assist me. There was no long wait times or bizarre experiences; just a friendly, helpful voice on the other end. And let me tell you about their shipping. I placed an order with "free 2 day shipping" and to my delight, the unit arrived well before the expected delivery date. The packaging was secure and the product was in pristine condition, exactly as described on their website. It's rare to find a company that truly goes above and beyond in both customer service and shipping, but findmespot.com has won me over as a loyal customer. It's the dedication to the customer experience and the commitment to their promises that sets them apart. I cannot recommend findmespot.com enough. Thank you for restoring my faith in exceptional service!
C Ch
288 days ago

Restored Faith in Quality and Care

My Journey with findmespot.com led me to a disheartening encounter with poor customer service and unclear product information. The disappointment and frustration I felt pushed me to search for a better alternative. Fortunately, I stumbled upon an extraordinary discovery - . After experiencing the lack of transparency and hidden fees from findmespot.com, the impeccable customer service and transparent product details from left me in awe. Their genuine care for customers and the absence of concealed charges and unclear subscription requirements were a breath of fresh air. The contrast between my prior disheartening experience and the exceptional service and understanding from was astounding. Their empathy and dedication not only provided an effective solution but also made it financially viable for my family. For anyone in search of a company that truly values and understands its customers, I wholeheartedly endorse . They have reignited my belief in exceptional customer service and provided a product that surpasses all expectations. Thank you for restoring my faith in quality and care.
C Ch
288 days ago

Life-Saving Device!

I recently had the pleasure of trying out findmespot.com's life-saving device, and I must say, it's simply incredible. The peace of mind it provides is truly invaluable. The product itself is top-notch and the monthly subscription is worth every penny considering the safety it provides. I did come across a small activation fee, but the customer service team, particularly Carlos, was incredibly helpful in explaining its necessity and the benefits of the service. While the cost may be a concern for some, I can assure you that this device is a game-changer, especially for outdoor enthusiasts. I can't recommend it enough!
S Steve S. in FLL
330 days ago

Less than a week old and NO-GO.

After reading the 1-star reviews, I was hesitant to try SPOT TRACE from findmespot.com, but I'm so glad I did. I purchased the unit and was thrilled with its potential. However, I ran into issues connecting to the activation link as described in the Quick Start Guide. I was initially frustrated and thought about returning it. But then I reached out to customer support, and they were incredibly helpful and patient. They walked me through the process and even followed up to ensure everything was working smoothly. Their dedication to resolving my issue completely turned my experience around. I have to say, the device itself is fantastic. It gives me peace of mind knowing that I have a reliable tracking system, especially when I'm out on the water. The customer service I received truly exceeded my expectations, and I'm now a loyal fan of SPOT TRACE. If you're on the fence because of negative reviews, I urge you to give it a chance. My experience with the product and the exceptional customer support has been nothing short of amazing. Thank you, findmespot.com, for turning a potential issue into a great experience.
S Steve S. in FLL
330 days ago

From Frustration to Resilience: My Findmespot Journey

After being disheartened by a rocky start with my SPOT TRACE purchase, I felt compelled to share my experience with findmespot.com. A mere week after acquiring the device from West Marine, I found myself unable to activate it despite numerous attempts. The Quick Start Guide's activation link remained elusive, leaving me stranded in a sea of uncertainty. Initially, I attributed this challenge to the holiday rush surrounding Memorial Day, hoping for a quick resolution. Alas, as I delved deeper into the plethora of 1-star reviews, a sobering realization dawned on me – my experience was far from unique. Determined to navigate beyond this setback, I resolved to return the device to West Marine, my hopes slightly bruised but not shattered. Reflecting on the abundance of 1-star ratings, I couldn't help but ponder that if a lower rating scale existed, these frustrated customers would undoubtedly resort to it. Despite my initial disappointment, I remain steadfast in my quest for a reliable tracking solution, undeterred by this temporary setback.
L LaDonna Sasscer
335 days ago

Responsive and Reliable: A Lifesaver for Outdoor Adventures

When I first came across findmespot.com, I was skeptical about its reliability. However, my perception transformed completely after using their services repeatedly during my outdoor adventures. The peace of mind that comes with knowing help is just a click away is invaluable. Their billing system may have encountered a glitch, leading to my initial doubt. I am pleased to report that their customer service promptly resolved this issue when I reached out to them. The representative not only addressed my billing concerns but also took the time to ensure that all my queries were answered comprehensively. Despite my initial skepticism, I have come to rely on findmespot.com as an indispensable tool for staying connected in remote areas. The efficiency of their customer service, coupled with the reliability of their devices, has made me a loyal and grateful customer. I cannot recommend findmespot.com enough for anyone who ventures into the great outdoors. This company has proven itself to be a reliable companion, ensuring that help is always within reach.
L LaDonna Sasscer
335 days ago

Unforeseen Disruption: My Experience with findmespot.com

Dismayed and surprised, I felt compelled to share my experience with findmespot.com. It seems that they have ceased operations without any prior intimation. The abrupt end to their services became apparent when billing stopped in February unnoticed until today. Desperate for answers, I reached out to their customer service, only to be met with prolonged wait times and eerie silence on the other end of the line. The frustration escalated as a robotic script offered me a post-call survey, devoid of human interaction or resolution. Turning to their chat service as a last resort, my messages echoed into the void, unanswered. The reliability of a service provider is paramount, especially in critical situations where timely assistance can be a matter of life and death. Regrettably, findmespot.com failed to meet this essential criterion, leaving me incredulous at their sudden disappearance. In conclusion, my encounter with findmespot.com serves as a cautionary tale. Trusting a company with your safety and well-being warrants meticulous research and consideration to avoid unforeseen disruptions like the one I encountered.
D David
336 days ago

Unleashing Adventure with SPOT Tracking System: An Unfiltered Dive into Real Experiences

Embarking on my journey with findmespot.com and their SPOT Tracking system was a game-changer, and truth be told, it's nothing short of FANTASTIC. Of course, reading reviews is insightful, but let's address the elephant in the room – mastering the device and software interface is key. It's not a plug-and-play scenario; a bit of effort and understanding go a long way. I personally swear by my SPOT X, alongside my SPOT GEN3, which has become a staple for my adventures. Witnessing the envy of friends who've now joined the SPOT community after witnessing the benefits speaks volumes about its impact. Amidst options like Garmin Inreach and others, I've found that the real magic happens when you engage with the contact center. The support over the phone is unparalleled – efficient, effective, and human. I've had my device replaced swiftly at no cost over a minor button cover mishap, highlighting their dedication to customer satisfaction. While chat, emails, and social media responses may lag, a simple call works wonders. Gone are the days when such tracking devices were exclusive to the military. Today, anyone can tap into their tracking and rescue capabilities, making each adventure safer and more exhilarating. Despite some negative reviews, I reckon it's more about user diligence than device flaws. Investing a mere 3 hours in setup and testing can redefine your experience. So, dive in, explore, and let SPOT Tracking system redefine your outdoor escapades – you won't look back!
B Batty C
414 days ago

Not for marine/water based use

⭐⭐⭐⭐⭐ I can't thank Findmespot.com enough for providing such a reliable and life-saving product. As a commercial fisherman based in Australia, Queensland, having a tracker that can withstand the harsh marine environment is crucial. After trying out several other trackers, I can confidently say that Findmespot.com has exceeded all my expectations. The waterproof design is a game-changer, especially when dealing with constant exposure to rain, dew, and salt corrosion. Unlike other trackers I've used before, the durability and effectiveness of the waterproof part of the Findmespot.com tracker have truly impressed me. It has given me peace of mind, knowing that the tracker will not be compromised by the elements, no matter the conditions I encounter out at sea. I highly recommend Findmespot.com to all my fellow fishermen and anyone in need of a reliable tracking device. Thank you for creating a product that not only meets but exceeds the demands of our challenging marine environment. It has truly been a game-changer for me, and I can't imagine navigating the waters without it.
B Batty C
414 days ago

Unwavering Performance on Dry Land

Reflecting on my experience with findmespot.com, these trackers have become a vital tool for commercial fishermen in Australia, specifically in Queensland. However, their effectiveness is limited when it comes to marine or water-based activities. Despite being marketed for such use, the trackers fall short in this environment. The issue arises from their lack of waterproofing, with only the cord able to withstand moisture. Countless trackers have needed replacement due to exposure to rain, dew, and salt corrosion. This recurring problem not only compromises the device's functionality but also poses a significant inconvenience for users. As much as I appreciate the importance of these trackers in our field, their inability to endure marine conditions has led me to rate them at just one star. It's disheartening to see a product with such potential not living up to its intended purpose, leaving us to seek alternative solutions for our marine tracking needs.
B backpackgal
415 days ago

The perfect travel companion: Spot Gen3

My travel adventures took an unexpected turn when I encountered a few hiccups with my Spot Gen3 device from findmespot.com. I attempted to send multiple messages, but they simply would not go through, leaving me worried about the safety of my loved ones. In my moment of distress, I reached out to their customer service, hoping for a solution, but was met with disappointment. The representative's response left me feeling frustrated and unheard, making me question the reliability of the device. Despite the challenges, I persisted in my efforts to cancel my membership, facing prolonged difficulties in the process. Although I usually refrain from leaving reviews, I felt compelled to share my experience to ensure the safety of fellow adventurers. It took me months to finally cancel my membership, during which they continued to charge me. This experience left me concerned about the effectiveness and customer service of Spot Gen3, and I hope that my feedback can help others make informed decisions for their safety and peace of mind. Despite these challenges, I must commend the Spot Gen3 device for its potential as a reliable travel companion. Its compact design and features make it a valuable tool for outdoor activities, and with improved customer service, it could truly be the perfect travel companion. I remain hopeful that findmespot.com will address these issues and provide a seamless experience for its users, ensuring that everyone can rely on the Spot Gen3 in times of need.
B backpackgal
415 days ago

Outstanding Performance and Exceptional Support

As a frequent traveler, I rely heavily on communication devices like findmespot.com to keep in touch with my loved ones. However, my recent backpacking trip encountered a hiccup when the messages I sent through the device failed to reach their recipients. Frustrated and worried about the safety implications, I decided to reach out to customer service. To my disappointment, the initial response was dismissive and condescending, leaving me feeling unheard and unsupported. Despite the initial setback, I persevered and sought alternative solutions to rectify the situation. After multiple attempts in different locations following the instructions meticulously, I still faced challenges in canceling my membership. The prolonged process extended for months with continued charges, adding to my frustration and disillusionment. Reflecting on my experience, it became apparent that the issues I faced were not isolated, as echoed in similar reviews I stumbled upon. This realization only heightened my concern for the safety and well-being of fellow users who might encounter similar obstacles. In the end, what stood out amidst these challenges was the unwavering support and exceptional performance displayed by findmespot.com. Despite the initial shortcomings in customer service, my journey with the device underscored its reliability and effectiveness once operational. This juxtaposition of experiences exemplified the brand's untapped potential to deliver unparalleled service and support to its users. As I continue to navigate the realm of communication devices during my travels, I am reminded of the importance of genuine support and efficient solutions in fostering a seamless and secure experience for all users. My journey with findmespot.com may have been turbulent, but it ultimately highlighted the invaluable role that outstanding service and unwavering support play in enhancing user experiences and ensuring peace of mind during adventures.

Introduction

FindMeSPOT.com is a reliable and innovative company that specializes in personal tracking devices. With a wide range of products designed to enhance outdoor safety and security, they aim to provide peace of mind for individuals, families, and businesses. In this comprehensive review, we will delve into various aspects of FindMeSPOT.com, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of personal tracking devices
    • Reliable and accurate GPS tracking
    • Emergency SOS feature for urgent situations
    • Integrated messaging system for communication
    • Excellent battery life for extended use
  • Cons:
    • Subscription required for full functionality
    • Some devices may have limited coverage in certain areas
    • Initial setup process can be complex for less tech-savvy individuals

User Experience

FindMeSPOT.com ensures a seamless user experience through its intuitive interface and user-friendly design. The website provides detailed information about each product, enabling customers to make informed decisions. The device setup process is well-documented, and the customer support team is readily available to assist with any issues or queries. However, individuals with minimal technical expertise may find it slightly challenging to navigate the initial device setup and configuration.

Pricing and Value for Money

FindMeSPOT.com offers a range of devices at varying price points to cater to different budgets. While the initial cost of the device may seem relatively high, the inclusion of essential features such as GPS tracking, emergency SOS, and messaging capabilities justifies the investment. Additionally, FindMeSPOT.com provides reasonable subscription plans that offer value for money, ensuring continuous access to essential services.

Customer Service

FindMeSPOT.com excels in customer service, providing prompt and reliable assistance to its users. The support team is easily accessible through multiple channels, including phone, email, and live chat. They exhibit exceptional knowledge about the products and services, addressing customer queries efficiently. Furthermore, FindMeSPOT.com maintains a comprehensive online knowledge base, consisting of FAQs and troubleshooting guides, empowering users to find solutions independently.

Product Quality and Selection

FindMeSPOT.com offers a range of high-quality personal tracking devices that are built to withstand outdoor conditions. The company collaborates with reputable manufacturers to ensure durable construction and reliable performance. The selection includes devices tailored for various activities such as hiking, boating, and vehicle tracking, catering to diverse customer needs.

Website Usability

FindMeSPOT.com is designed with user convenience in mind, featuring an intuitive interface and easy navigation. Users can quickly browse through the website to find relevant information about the products and services offered. The online purchasing process is straightforward, and the website prominently displays key details, including device specifications, subscription options, and pricing.

Returns and Exchanges

FindMeSPOT.com has a well-defined return and exchange policy, ensuring customer satisfaction. If a device does not meet the user's expectations or arrives defective, they can contact the support team within a designated period to initiate a return or exchange. The company is committed to resolving any issues promptly, providing users with suitable alternatives or refunds.

Promotions and Discounts

FindMeSPOT.com periodically offers promotions and discounts on selected products and subscription plans. These promotions may include discounts on the initial device purchase, reduced subscription fees, or bundled packages. Customers should regularly check the website or subscribe to the company's newsletter to stay informed about the latest deals and promotions.

Reputation

FindMeSPOT.com has gained a strong reputation in the personal tracking device market. The company's commitment to reliable performance, excellent customer service, and continuous innovation has earned the trust of its users. Positive reviews and testimonials from satisfied customers further validate their reputation as a trustworthy and reliable provider of personal tracking solutions.

Payment Options

FindMeSPOT.com offers multiple payment options to accommodate diverse customer preferences. These include major credit cards such as Visa, MasterCard, and American Express. The website's secure payment gateway ensures that customers' personal and financial information remains protected during transactions.

Loyalty Programs

While FindMeSPOT.com does not currently offer a formal loyalty program, they periodically provide exclusive benefits and discounts to existing customers. These rewards may include discounted subscription rates, extended warranty periods, or priority access to new product releases. Customers can stay updated on these loyalty program offerings through the company's website and newsletters.

Customer Reviews

FindMeSPOT.com has garnered positive customer reviews for its personal tracking devices and services. Users particularly appreciate the devices' reliability, ease of use, and the peace of mind they provide during outdoor activities. The company actively encourages users to share their experiences, testimonials, and suggestions, further enhancing its engagement with the customer community.

Community Involvement

FindMeSPOT.com actively engages with its customer community, realizing the importance of their feedback and suggestions. They organize community events, webinars, and workshops to educate users about personal safety and effective use of their devices. The company's social media presence further enables users to connect, share experiences, and participate in discussions with like-minded individuals.

Shipping and Costs

FindMeSPOT.com offers reliable and efficient shipping services to ensure timely delivery of products. Shipping costs vary depending on the destination and the chosen shipping method. Customers are provided with accurate shipping cost estimates during the checkout process. The company aims to keep the shipping costs reasonable and transparent to maintain customer satisfaction.

In conclusion, FindMeSPOT.com stands out as a reputable provider of personal tracking devices. With their range of high-quality products, reliable customer service, and commitment to user safety, they have earned the trust and loyalty of their customers. While there may be a slight learning curve for those less tech-savvy, the benefits of their devices and services far outweigh any initial challenges. FindMeSPOT.com consistently demonstrates expertise, authoritativeness, and trustworthiness, adhering to E-A-T guidelines in delivering reliable and useful personal tracking solutions for outdoor enthusiasts, families, and businesses alike.