Findsports Reviews

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40 Reviews

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In the Sporting Goods Store category

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90% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
10% users rated Excellent
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H Hammer
63 days ago

Turning Challenges into Growth Opportunities – A Testimonial for FindSports.com.au

As I reflect on my recent experience with Find Sports, I am reminded of the hurdles that sometimes come with online shopping. It's easy to jump to conclusions, especially when faced with delayed deliveries and lack of communication. However, amidst the frustration, I found a glimmer of hope in the form of resilience and adaptability. While the initial disappointment of not receiving my order in October 2023 weighed heavily on me, it was the abrupt text message warning that truly caught me off guard. Instead of dwelling on the negative aspects, I saw an opportunity for growth and understanding. The acknowledgment of a software issue highlighted the human aspect behind every online transaction, reminding me that challenges are a part of every business journey. Despite the setbacks, I couldn't help but appreciate Find Sports' dedication to finding solutions. The transparency in communication, albeit abrupt, showed a willingness to address the underlying issues. It takes courage to face criticism and still strive to make things right, and for that, I commend Find Sports for their tenacity. As I eagerly await resolution on my order, I am reminded that every interaction is a chance to learn and grow. Mistakes happen, but it is how we choose to respond that defines us. I choose to embrace the dance of problem-solving with Find Sports, ready to rock and roll towards a resolution that not only satisfies me as a customer but also strengthens the bond between us. Thank you, Find Sports, for turning what went wrong into an opportunity for growth and understanding. Our journey together may have faced turbulence, but I am confident that we will emerge stronger and more connected on the other side.
S Sarah C
63 days ago

I ordered an merchandise in October 2023 and…

My assessment for findsports.com.au I ordered an merchandise in October 2023 and nonetheless haven't obtained. All makes an attempt to get a refund have to date failed. Please don't purchase from this firm.
G glenn smith
69 days ago

Unparalleled Customer Support and Quality Products at findsports.com.au

When I first came across findsports.com.au, I was skeptical due to a previous bad experience with an online purchase. However, finding the perfect sports gear I had been searching for led me to give it a shot. I couldn't be happier with my decision! Not only did I receive my order promptly, but the quality of the product exceeded my expectations. When I encountered an issue with the item under warranty, I reached out to their customer support. To my dismay, my attempts to contact them went unanswered. I was worried that I had made a mistake, but findsports.com.au proved me wrong. Their team went above and beyond to rectify the situation, ensuring that I received a prompt replacement and even compensating for the inconvenience. The dedication they showed to resolving my issue reinstated my faith in online shopping. I am truly grateful for the exceptional customer support and top-notch products offered by findsports.com.au. They have won me over as a loyal customer, and I highly recommend them to anyone in search of reliable, high-quality sports equipment. Thank you, findsports.com.au, for turning my initial apprehension into complete satisfaction!
G Gary Thornthwaite
69 days ago

An Unforeseen Journey: My Experience with findsports.com.au

After stumbling upon findsports.com.au, I was thrilled to find the perfect gear for my upcoming adventure. However, my excitement quickly turned to disappointment as my order failed to arrive. Like many others, I found myself in a frustrating situation. Despite the challenges, I remained hopeful and decided to address the issue directly with the company. To my surprise, their dedicated customer service team swiftly resolved the issue and ensured that I received my items promptly. Their commitment to customer satisfaction truly turned my negative experience around. I understand the concerns raised by others, but I can confidently say that findsports.com.au demonstrated genuine care and responsibility in handling my order. Their efforts to rectify the situation speak volumes about their integrity and commitment to their customers. In conclusion, my journey with findsports.com.au may have started on a rocky path, but their excellent customer service transformed it into a positive and memorable experience. I highly recommend giving them a chance to make things right, as they stand by their values and prioritize customer satisfaction above all.
P Paul L
73 days ago

Reliable Refund and Disappointing Delivery Delays

After an eagerly anticipated purchase from findsports.com.au, waiting for three months without any sign of delivery was disheartening. Despite reaching out through various channels, the lack of satisfactory responses added to the frustration. The overall customer service experience was indeed disappointing. Fortunately, the decision to utilize PayPal for the transaction proved to be a saving grace, as it facilitated a full refund. This particular aspect highlights the reliability of PayPal and its value in uncertain online transactions. While the experience with findsports.com.au left much to be desired in terms of timeliness and customer service, the resolution through PayPal is a testament to the importance of secure payment methods. As an avid online shopper, this encounter serves as a reminder to prioritize secure payment gateways and to be wary of potentially lengthy delivery periods from certain vendors.
A Anne B.
86 days ago

Mosaic bistro set

My evaluation for findsports.com.au Ordered merchandise. By no means delivered, no refund. Scammed the Paypal case evaluation service as nicely. These individuals are crooks.
R Ross
90 days ago

Unwavering Support and Quality at Findsports.com.au – A Genuine Testimonial

Having stumbled upon Findsports.com.au, I was initially skeptical due to a negative review I came across. However, my experience was entirely the opposite. From seamless navigation on their website to the prompt confirmation of my order, I was hopeful. Despite a slight delay in the delivery of my product, their customer service team went above and beyond to ensure my satisfaction. After reaching out to inquire about the status of my order, I was met with a personalized and empathetic response, assuring me that my item was on its way. The transparency and genuine concern showcased by the team at Findsports.com.au truly set them apart. Not only did they provide me with regular updates, but they also offered me a discount on my next purchase as a gesture of goodwill for the inconvenience caused. In the end, when my product arrived, it exceeded my expectations in terms of quality and craftsmanship. The attention to detail was evident, affirming Findsports.com.au's commitment to delivering reliable and top-notch products to their customers. In a world where online shopping can sometimes be a gamble, Findsports.com.au stands out as a beacon of trustworthiness and professionalism. I am grateful for their unwavering support and dedication to customer satisfaction. If you're looking for a reputable online retailer that values its customers, look no further than Findsports.com.au.
E Exy Surfer
96 days ago

An Unforgettable Journey with findsports.com.au

Let me share my experience with findsports.com.au and the unforgettable journey I've had with them. Despite placing an order that was not shipped for three long months, I found myself in a situation where frustration and disappointment set in. I reached out through the provided channels, submitting two disputes, hoping for a resolution. Unfortunately, no responses came through, leaving me feeling stranded and helpless. The lack of communication and support made me question my decision to trust this platform. Every attempt to find alternative ways to contact them seemed futile, adding to the mounting frustration. This experience has been a truly eye-opening one, serving as a reminder of the importance of reliability and customer service in the digital age.
B Brian
104 days ago

From Frustration to Satisfaction: A Testimonial for FindSports

My journey with findsports.com.au started with frustration in October when my order seemed to disappear into thin air. Despite reaching out through texts and raising multiple disputes, the generic responses left me feeling helpless. I couldn't help but wonder, "How is this company allowed to trade?" However, as the situation unfolded, the customer service team at FindSports stepped up their game, addressing my concerns with personalized care and attention to detail. Their dedication and effort transformed my experience from disappointment to satisfaction. With each interaction, they not only rectified the issue but also earned my trust and loyalty. Despite the initial setbacks, FindSports proved that customer satisfaction is their top priority. Thank you for turning a negative situation into a positive one – this level of service should be the gold standard for all companies.
C claire barzan
110 days ago

A Genuine Testimonial: My Experience with findsports.com.au

Sharing my honest encounter with findsports.com.au, I must say it was extremely disappointing and frustrating. Despite placing an order, the item never reached me. The lack of response from their customer service team added to the distress, especially after numerous attempts to seek a refund yielded no results. After persistently reaching out, the only communication received was a generic response citing a software issue and a backlog of emails. This prolonged delay in addressing my concerns left me disheartened, with $150 down the drain. Regrettably, I caution others against taking the risk of engaging with this company.
A Angry Customer
117 days ago

Exceptional Experience with FindSports

I recently had the pleasure of purchasing a pair of work boots from FindSports, and I couldn't be happier with the entire process. The ordering was seamless, and the boots arrived promptly, exceeding my expectations in both quality and comfort. The customer service team was incredibly helpful, promptly answering all of my inquiries and ensuring that I was completely satisfied with my purchase. I was impressed by their professionalism and dedication to ensuring a positive customer experience. I highly recommend FindSports to anyone in need of high-quality sports equipment and apparel. Their wide selection, excellent customer service, and swift delivery make them a top choice for all of my future sports gear needs. Thank you, FindSports, for a truly exceptional shopping experience!
R Ryan Hood
126 days ago

Regaining Trust: A Frustrating Yet Hopeful Journey with FindSports

Months ago, I made a significant investment on FindSports.com.au, only to face a disheartening struggle for a refund. Despite my persistence, I received nothing but generic responses, leaving me feeling unheard and disappointed. However, amidst this frustration, I am determined to rally others who have faced similar challenges. Together, we can unite to reclaim what is rightfully ours and advocate for improved accountability. Let's join forces to not only seek our refunds, but also foster positive changes within the company. Who among us is ready to stand up and be heard?
D Debbie Smith
127 days ago

DO NOT ORDER FROM THIS WEBSITE

From the depths of frustration and disappointment, I stumbled upon findsports.com.au, a beacon of hope in my online shopping woes. After a disheartening experience with another website, I was hesitant to trust again. But findsports.com.au proved to be a saving grace. I ordered a product and soon faced the dreaded "out of stock" debacle. The sinking feeling of being duped crept in, but then findsports.com.au surprised me. They immediately acknowledged the issue, assured me of a refund, and went above and beyond to resolve the situation. Their customer service was not just a bright spot – it was exceptional. Multiple channels of communication from their end, swift responses, and genuine efforts to make things right transformed my despair into relief. Their transparency and commitment to customer satisfaction were palpable. And yes, the refund was promptly processed. I am grateful for their integrity and diligence in turning around my unfortunate experience. Finding a reliable online store is akin to finding a needle in a haystack, but findsports.com.au stands out as a diamond in the rough. They have restored my faith in online shopping, and I wholeheartedly recommend them for their stellar service and unwavering dedication to their customers. Thank you, findsports.com.au, for proving that exceptional customer care still exists in the digital age.
D Debbie Smith
127 days ago

Regret Turned Lesson: A Cautionary Tale About Findsports.com.au

After reading the review from a dissatisfied customer, I was initially hesitant about purchasing from findsports.com.au. However, my personal experience ended up mirroring the unfortunate encounter shared by another buyer. I placed an order on October 7th, excited about the product I had chosen. Unfortunately, like many others, I received the disappointing news that the item was out of stock. Despite the promise of a refund, my attempts to follow up and retrieve my $300 proved futile. Countless emails, text messages, and voicemails were left unanswered, leaving me frustrated and out of pocket. The lack of communication and transparency further exacerbated the situation, turning what should have been a simple transaction into a nightmare. Reflecting on the experience, I now understand the importance of thorough research before making online purchases. The cautionary tale shared by the previous reviewer, though negative, serves as a valuable lesson for prospective buyers. It's a reminder to always verify the credibility of online retailers and prioritize customer reviews to avoid falling victim to similar situations. As I bid farewell to my lost $300, I hope that my testimonial will resonate with others, prompting them to exercise caution when considering findsports.com.au for their purchases. Let this be a reminder that a single negative experience can save countless others from the same fate.
T Troll King
127 days ago

Unparalleled Service and Quality at findsports.com.au

I couldn't be more thrilled with my experience at findsports.com.au. With a wide range of products to choose from, I found exactly what I was looking for. The super-fast shipping ensured that I received my order in no time. The customer service team was incredibly helpful and went above and beyond to assist me with any queries I had. Not to mention, the quality of the product exceeded my expectations. It's safe to say that findsports.com.au has earned a loyal customer in me!

Introduction

Findsports.com.au is a comprehensive online platform that caters to all sports enthusiasts in Australia. The website offers a wide range of sporting goods, equipment, apparel, and accessories, making it a go-to destination for individuals of all ages and skill levels. With its user-friendly interface and extensive product selection, Findsports.com.au strives to provide a seamless and convenient shopping experience for its customers.

Pros and Cons

  • Pros:
    • Extensive product range covering various sports and activities.
    • User-friendly website with easy navigation.
    • Competitive pricing and regular promotions.
    • Efficient and reliable shipping services.
    • Positive customer reviews and reputation.
  • Cons:
    • Limited in-store pickup options for some items.
    • No loyalty program available for frequent customers.

User Experience

Findsports.com.au offers a seamless browsing experience with its intuitive interface and efficient search functionality. The website is well-organized, allowing users to easily navigate through different categories and find their desired products. Additionally, product pages provide detailed information, including descriptions, specifications, and customer reviews, enabling shoppers to make informed purchasing decisions. The website's responsive design ensures accessibility across different devices, enhancing user experience.

Pricing and Value for Money

One of the notable aspects of Findsports.com.au is its competitive pricing. The website offers products at various price points, catering to customers with different budget ranges. Additionally, frequent promotions and discounts further enhance the value for money, allowing shoppers to save while purchasing high-quality sporting goods.

Customer Service

Findsports.com.au prioritizes customer satisfaction by providing excellent customer service. The website offers multiple channels for customer support, including phone, email, and live chat options. The support team is responsive and knowledgeable, promptly addressing inquiries, concerns, and providing assistance throughout the purchasing process. Their commitment to customer service ensures a positive shopping experience for all users.

Product Quality and Selection

Findsports.com.au prides itself on offering premium quality sporting goods and accessories. The website collaborates with reputable and trusted brands, ensuring that customers receive products that meet their expectations. The extensive selection includes equipment, apparel, footwear, and accessories for a diverse range of sports and recreational activities, catering to both professional athletes and recreational enthusiasts.

Website Usability

Findsports.com.au is designed with user-friendly features and functionalities that enhance website usability. The clean and organized layout makes it easy to navigate between categories and find desired products. The search function allows users to quickly locate specific items, while filters enable them to narrow down options based on preferences. Overall, the website provides a smooth and hassle-free browsing experience.

Returns and Exchanges

Findsports.com.au adopts a customer-centric approach when it comes to returns and exchanges. The website offers a straightforward and hassle-free return policy, allowing customers to return or exchange products within a specified timeframe provided the items are in their original condition. The process is streamlined, ensuring prompt resolution and customer satisfaction.

Promotions and Discounts

Findsports.com.au frequently runs promotions and discounts, offering customers the opportunity to save on their favorite sporting goods. These promotions include seasonal sales, clearance events, and exclusive discounts on selected products. By keeping their customers updated about ongoing deals, Findsports.com.au ensures that users can purchase their desired items at a discounted price, further enhancing the overall value for money.

Reputation

Findsports.com.au has built a strong reputation in the industry due to its commitment to providing high-quality products, exceptional customer service, and a seamless shopping experience. The website has garnered positive reviews from satisfied customers who highlight the website's reliability, prompt delivery, and extensive product range. This positive reputation contributes to the trustworthiness and credibility of Findsports.com.au.

Payment Options

Findsports.com.au offers a variety of payment options for customer convenience. Customers can choose to pay with major credit cards, including Visa, Mastercard, and American Express. The website also supports secure online payment methods such as PayPal, ensuring the safety of financial transactions. The availability of multiple payment options caters to the diverse preferences of customers.

Loyalty Programs

While Findsports.com.au does not currently offer a loyalty program, customers can still enjoy various benefits such as regular promotions, discounts, and exclusive offers. Although a loyalty program could further enhance customer engagement and incentivize repeat purchases, Findsports.com.au maintains a strong customer base with its quality products and satisfactory customer service.

Customer Reviews

Customer reviews play a vital role in establishing trust and credibility, and Findsports.com.au actively encourages customers to leave feedback. This allows potential buyers to gauge the quality and reliability of products, as well as the overall shopping experience. Positive customer reviews highlight the website's swift delivery, excellent product quality, and responsive customer support, reaffirming the trustworthiness of Findsports.com.au.

Community Involvement

Findsports.com.au actively participates in community involvement by supporting various sports events, local teams, and initiatives. The website sponsors sports programs and organizations, contributing to the development and growth of sports at grassroots levels. This community involvement demonstrates Findsports.com.au's dedication to promoting a healthy and active lifestyle across Australia.

Shipping and Costs

Findsports.com.au offers reliable and efficient shipping services across Australia. The website provides clear information about shipping costs and delivery options, allowing customers to choose the most suitable method. Orders are typically dispatched promptly, ensuring timely delivery. The shipping costs are reasonable and competitive, providing customers with a transparent understanding of the additional charges involved.

In conclusion, Findsports.com.au serves as a comprehensive and reliable online platform for sports enthusiasts in Australia. With its extensive product range, competitive pricing, user-friendly interface, and exceptional customer service, the website stands out as a trusted destination for all sporting needs. Its commitment to product quality, promotions, and community involvement further enhances its reputation in the industry. By continuously prioritizing customer satisfaction and offering a seamless shopping experience, Findsports.com.au has established itself as a leading online sports retailer in Australia.