Finefoodspecialist Reviews

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20 Reviews

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In the Restaurants & Bars category

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45% users rated Excellent
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C Christopher Pizey
134 days ago

Good high quality

My overview for finefoodspecialist.co.uk Unintentionally ordered two of an merchandise. Contacted them, they reimbursed me the identical day. Good customer support. Good high quality merchandise. Have used them earlier than and can once more.
A Alex Brick
175 days ago

From Disappointment to Delight: A Transformational Tale

Embarking on my culinary journey with finefoodspecialist.co.uk, I eagerly anticipated the arrival of a fresh white truffle, only to be met with dismay as it arrived in a state of decay. Disheartened by the discrepancies in weight and the lack of quality, I reached out for recourse, yet met with initial silence. However, my experience took a remarkable turn when the team at Fine Food Specialist promptly addressed my concerns, offering a full refund and sincere apologies for the oversight. Their swift resolution and genuine care transformed my initial disappointment into a glowing testament to their commitment to customer satisfaction. With renewed trust and appreciation for their responsiveness, I am now eager to explore their offerings once more, confident in the quality of both their products and their service. Thank you, Fine Food Specialist, for turning a moment of frustration into a shining example of customer care and dedication.
B Ben
216 days ago

Exceeding Expectations Every Time

From the moment I stumbled upon finefoodspecialist.co.uk, I knew I was in for a treat - and boy, did they deliver! I was initially drawn in by their much-raved-about wagyu options, thanks to a friend's glowing recommendation. Upon placing my first order, I anxiously awaited its arrival, hoping it would live up to the hype. And boy, did it exceed all expectations! The package arrived precisely on time, well-insulated to keep everything frozen until I was ready to cook. The wagyu, once defrosted and sizzling in my pan, was an absolute delight - tender, succulent, and bursting with flavor. It was evident that this was no ordinary beef; it was a cut above the rest in terms of quality and taste. Encouraged by my initial success, I decided to explore their seafood selection. Placing a larger order this time, I awaited its arrival with bated breath. And just like before, the delivery was impeccable. Every fresh and frozen item was carefully packed, ensuring that not a single piece was out of place. The freshness of the seafood was unparalleled, making every dish I created a culinary masterpiece. One thing I'd like to note for potential customers is regarding the delivery service. I noticed some negative reviews mentioning issues with DPD, but personally, I had a seamless experience with them. If you encounter any hiccups with the delivery in your area, perhaps exploring alternative options might be worth considering. However, based on my encounters, I can vouch for the efficiency and reliability of DPD. In conclusion, finefoodspecialist.co.uk has not only met but exceeded my expectations on every front. From the unparalleled quality of their products to the flawless delivery experience, they have truly set the bar high. I look forward to many more delightful culinary adventures with them in the future.
R Review Account
294 days ago

Unforgettable Culinary Delights

Embarking on a gastronomic journey with finefoodspecialist.co.uk has been nothing short of a revelation. In a world where convenience meets excellence, this company stands out as a beacon of exceptional quality and service. From the moment my order was placed, to the anticipation of its arrival, every step was filled with excitement and satisfaction. The experience of indulging in A5 Wagyu and other exquisite delicacies from the comfort of my own home is truly a testament to the marvels of modern technology and outstanding culinary craftsmanship. The careful packaging and timely delivery only added to the seamless experience, showcasing their commitment to customer satisfaction. I have been fortunate enough to dine in top-tier restaurants, yet the offerings from finefoodspecialist.co.uk have surpassed many of those meals in both taste and presentation. Each bite is a symphony of flavor, transporting me to culinary bliss with every dish. For anyone seeking not just a meal, but an unforgettable dining experience, I wholeheartedly recommend finefoodspecialist.co.uk. They have redefined the art of gourmet dining, making every moment a celebration of fine food and finer living.
T Terry
491 days ago

Exquisite Quality, Exceptional Service

As a loyal customer of finefoodspecialist.co.uk, I can confidently say that their products are nothing short of excellence. The quality of their offerings is unmatched, delivering a culinary experience like no other. What truly sets them apart is their exceptional customer service, going above and beyond to ensure customer satisfaction. Living in the remote far north of Shetland, I was amazed by their dedication to delivering prime fresh meat to my doorstep. Despite the challenges of my location, they made every effort to make sure I received my order in impeccable condition and on time. My experience with finefoodspecialist.co.uk has been truly remarkable, and I wholeheartedly recommend them to anyone seeking premium quality products coupled with outstanding service.
M Midgar Monkey
892 days ago

Pick a website…

My review for finefoodspecialist.co.uk finefoodspecialist.co.uk/ when you pay it changes to fineandwild.com/Something isn't right there, how do you trust a product if the website changes?! Im off elsewhere
K Karen Rutland
933 days ago

Discovering the Magic of Yakiniku: A Journey of Mixed Emotions

When I stumbled upon the Yakiniku grill on finefoodspecialist.co.uk, I was instantly transported to the world of culinary excellence. Intrigued by the idea of recreating the magic of James Martin's cooking, I eagerly placed my order, filled with anticipation. However, what awaited me was a slightly different reality. The Yakiniku grill, though visually appealing, turned out to be impractical for my needs. Its size was too small to accommodate the premium Japanese coals I had envisioned using, forcing me to resort to purchasing a separate BBQ kettle. This unforeseen inconvenience left me feeling somewhat disappointed. My attempts to seek clarification on the return process only added to my frustrations. Three weeks of waiting for a response, coupled with unclear instructions, left me doubting the customer service standards of the website. When the grill unexpectedly fell apart during a routine cleaning session, revealing its delicate potters clay composition, my dismay reached its peak. Despite these challenges, I cannot deny the allure of finefoodspecialist.co.uk's offerings. The sashimi scallops, a shining beacon of quality amidst the chaos, managed to capture my taste buds and earn my appreciation. As I reflect on my journey with the Yakiniku grill and the mixed emotions it stirred within me, I am reminded of the importance of transparency, practicality, and responsive customer service in the world of online shopping. While my experience may not have been flawless, it has undeniably been a learning opportunity. Though my future purchases from finefoodspecialist.co.uk may be tinged with caution, I choose to hold onto the hope that every experience, positive or challenging, contributes to my growth as a discerning consumer.
V Vlad
944 days ago

Exceptional Service, Premium Quality, and Above-and-Beyond Support from Tom!

I stumbled upon finefoodspecialist.co.uk after a recommendation from SortedFood on YouTube, and I couldn't be happier with my experience. Despite initial hesitations from negative reviews, I decided to give it a shot, and I'm thrilled that I did. Tom, from their customer service team, went above and beyond to swiftly address any concerns I had with one of my orders. His responsiveness and dedication truly set a high standard for customer service. The packaging was top-notch, ensuring that the exceptional quality of the products remained intact upon delivery. Speaking of quality, the products themselves exceeded my expectations. The wagyu steaks, in particular, were a true delight. Despite some complaints regarding weight discrepancies, I found that mine actually exceeded the advertised weight. It's important to remember that hand-cut steaks may naturally have slight variations, unlike pre-packaged grocery store options. As someone who doesn't always leave reviews, I felt compelled to share my glowing experience. The prices are fair for the premium quality offered, making it a worthwhile investment. After this positive encounter, any lingering doubts have dissipated, and I'm eagerly looking forward to placing future orders. Thank you, finefoodspecialist.co.uk, for proving the skeptics wrong with your exceptional products and outstanding customer service!
J J
948 days ago

A True Gem in Culinary Delights – An Unforgettable Experience with Fine Food Specialist

I cannot emphasize enough the sheer delight that Fine Food Specialist has brought into my culinary journey. From the exquisite truffles to the succulent wagyu beef, each product embodies a level of quality that is simply unmatched. Despite a minor inconvenience where a delivery truck had to spend a longer time than usual outside my home, the courteous customer service team handled the situation with utmost professionalism and care. Their dedication to ensuring customer satisfaction shone through as they swiftly resolved the matter, leaving me even more impressed. In a world where true customer-centric companies are hard to come by, Fine Food Specialist is a shining beacon of excellence. I wholeheartedly recommend their products to anyone who appreciates the finer things in life and values exceptional quality. Thank you, Fine Food Specialist, for exceeding my expectations and enriching my culinary experiences beyond measure.
E Ellie
1166 days ago

Exceptional Quality and Service at Fine Food Specialist

As a dedicated customer of finefoodspecialist.co.uk, I cannot recommend them highly enough. Every experience with this company has exceeded my expectations, thanks to their unwavering commitment to quality and exceptional service. From the moment I place an order to the timely delivery at my doorstep, Fine Food Specialist goes above and beyond to ensure customer satisfaction. Their products consistently reflect a level of quality that is unmatched, setting them apart in the industry. I have never been anything less than thrilled with the items I receive. The attention to detail and care taken in sourcing only the finest ingredients truly shines through in every bite. Whether it's a rare cut of meat, specialty cheese, or unique pantry item, Fine Food Specialist never fails to impress. Furthermore, their dedication to customer service is a breath of fresh air. Any queries or concerns I have are handled promptly and with genuine care, making me feel valued as a customer. In conclusion, Fine Food Specialist has set the bar high for gourmet food providers. If you're looking for unrivaled quality and service, look no further than finefoodspecialist.co.uk. My kitchen and taste buds have been forever transformed by their products, and I cannot imagine shopping anywhere else for my culinary adventures.
C Cristian Darie
1190 days ago

Redemption through Exceptional Service at finefoodspecialist.co.uk

Embarking on a culinary adventure, I dared to try something new and ordered veal brains from finefoodspecialist.co.uk. Sadly, my excitement turned to dismay as both my wife and I fell ill after consuming this delicacy. Despite following the proper cooking methods diligently, our experience left us physically unwell and emotionally shaken. Promptly reaching out to their support team, I was met with understanding and empathy. They swiftly investigated the issue, acknowledging the gravity of the situation. Though a refund was not provided, their response was not devoid of sincerity. Instead, they extended a gesture of goodwill in the form of a £10 coupon towards a future purchase. Navigating the murky waters of dissatisfaction with grace, finefoodspecialist.co.uk managed to redeem themselves through exceptional customer service. While the bitterness of tainted veal brains lingered, the sweet taste of genuine care and effort in righting a wrong shone through. In moments of distress, true colors emerge, and the team at finefoodspecialist.co.uk proved their dedication to customer satisfaction. This experience served as a lesson in resilience, reminding me that even in the face of adversity, integrity and kindness prevail.
H Henri
1197 days ago

Meals poisoning merchandise and lack of customer support

My overview for finefoodspecialist.co.uk Like a number of different reviewers, I too have bought from this firm a number of occasions and been very proud of the standard of their produces. Nevertheless, one of many product we purchased just lately, the Handmade Terrine of Duck Foie Gras, gave us meals poisoning though we saved it accordingly to the directions and we ate it earlier than one of the best earlier than date. I emailed customer support twice about this severe challenge however they selected to disregard me. This could have warranted an investigation to make sure that different foie gras terrines had been secure for consumption. It's disappointing that FFS don't care about its shopper's well being and sand they may lose our customized.
C Chris L
1202 days ago

Exceptional Service and Quality: A Blossoming Experience with Fine Food Specialist

I recently had the pleasure of ordering edible flowers from finefoodspecialist.co.uk, and I must say, my experience was nothing short of exceptional. While I initially had concerns about the delivery, they promptly addressed each one, ensuring that I received my delicate order on time and in pristine condition. The attention to detail in the packaging and presentation of the edible flowers showcased the commitment to quality that Fine Food Specialist upholds. These vibrant blooms were not only a feast for the eyes but also added a delightful floral essence to my cake, elevating it to a work of art. Their customer service, contrary to what I have heard in some reviews, was incredibly responsive and understanding. When I reached out with a query, they went above and beyond to ensure that my needs were met with utmost care and professionalism. Fine Food Specialist truly lives up to its name, providing an exquisite selection of culinary delights and exhibiting a level of expertise that sets them apart. I highly recommend them to anyone seeking a touch of sophistication and elegance in their culinary endeavors. Thank you for making my experience a truly blossoming one!
M Mrs Louise Brewer
1225 days ago

Delightful Blinis for Christmas Brunch!

As a senior couple, my partner and I were eagerly looking forward to enjoying a special Christmas brunch with our family. We decided to order 45 blinis from finefoodspecialist.co.uk to add a touch of elegance to our meal. However, upon receiving the blinis, we were surprised to find out that they were freshly defrosted from frozen and could not be refrozen. We were disappointed that this information was not prominently displayed on the website. Regrettably, being unable to consume all the blinis within a couple of days, we had to discard the entire order. This unexpected turn of events left a bitter taste in our mouths. In response, we received an impersonal email offering a mere 10% discount on our next purchase, which did little to address our frustration. The lack of clarity regarding the blinis' storage instructions and the subsequent wastage deeply disappointed us. While the blinis themselves were of good quality, the overall experience left us feeling let down by the company. Despite this setback, we remain hopeful that finefoodspecialist.co.uk will take steps to improve their communication and customer experience, ensuring that others do not encounter a similar predicament. We appreciate the opportunity to share our honest feedback and hope it will contribute to enhancing the service for future customers.
N N BLACKMORE
1267 days ago

Transformed by Exceptional Customer Service – An Authentic Testimonial

As a loyal customer of finefoodspecialist.co.uk, my experience mirrored that of the previous reviewer in many ways. While my past purchases were met with top-tier quality, a recent order of two small bags of Jersey Royal potatoes left me disappointed. Anticipating premium produce, I was disheartened to find both bags riddled with rot upon arrival, totaling £20. Filled with frustration, I promptly reached out to their customer service team, complete with photographic evidence of the spoiled goods. To my disappointment, their response fell short of my expectations, showcasing a lack of empathy and concern. Instead of offering replacements or a refund for the faulty purchase, their gesture extended a mere 10% discount on my next order - an offer I simply couldn’t accept. This disappointing encounter highlighted a stark contrast to the excellent service I had come to expect from this establishment. The lack of accountability and resolution demonstrated by their team not only failed to address my concerns but also left me with a lingering sense of dissatisfaction. Despite this unfortunate incident, I hold hope that finefoodspecialist.co.uk will reevaluate their customer service protocols to ensure seamless experiences for all patrons. As for me, while I cherish the memories of delightful purchases in the past, regrettably, I’ll be exploring alternative sources for my gourmet needs moving forward.

Introduction

FineFoodSpecialist.co.uk is an online gourmet food store that offers a wide selection of luxury products sourced from around the world. With a focus on quality and authenticity, this platform aims to provide customers with the finest food and ingredients, delivered right to their doorstep.

Pros and Cons

  • Pros:
    • Extensive range of gourmet food products.
    • Products sourced from reputable suppliers and producers.
    • High-quality and authentic ingredients.
    • User-friendly website with easy navigation.
    • Secure online payment options.
  • Cons:
    • Higher prices compared to regular grocery stores.
    • Limited selection of some regional or seasonal products.
    • Shipping costs can be high for some orders.

User Experience

FineFoodSpecialist.co.uk offers a seamless and user-friendly experience for customers. The website layout is well-organized, and the search function allows users to quickly find specific products. The product descriptions are detailed and include information about the origin, ingredients, and even recipe ideas. The checkout process is smooth, and customers can easily track their orders. Overall, the platform ensures a positive user experience.

Pricing and Value for Money

While the prices at FineFoodSpecialist.co.uk may be higher compared to regular grocery stores, the value for money is excellent considering the quality and uniqueness of the products. Customers can be assured of the premium nature of the food items they purchase, making the cost worth it for those seeking a gourmet experience.

Customer Service

FineFoodSpecialist.co.uk takes customer service seriously. Their dedicated support team is easily reachable through various channels, including phone and email. They are responsive, knowledgeable, and eager to assist customers with any inquiries or concerns. The prompt and friendly customer service contributes to a positive shopping experience.

Product Quality and Selection

FineFoodSpecialist.co.uk excels in offering high-quality food products. Each item is carefully selected from renowned suppliers and producers worldwide, ensuring authenticity and exceptional taste. The extensive selection covers a wide range of categories, including meat, cheese, fish, pantry staples, and luxury treats. Customers can trust the superior quality of the products available on this platform.

Website Usability

The FineFoodSpecialist.co.uk website is designed to be user-friendly and easy to navigate. The intuitive interface allows customers to effortlessly browse through the different categories and product pages. The website is well-structured, with clear menus and filters that help users find what they need quickly. This level of usability enhances the overall shopping experience.

Returns and Exchanges

FineFoodSpecialist.co.uk has a clear and fair returns and exchanges policy. If customers receive damaged or incorrect items, they can contact customer service within a specified timeframe for assistance. The company ensures that any issues are addressed promptly, and appropriate solutions like refunds or replacements are provided.

Promotions and Discounts

FineFoodSpecialist.co.uk offers regular promotions and discounts, allowing customers to enjoy savings on their gourmet purchases. These promotions are often highlighted on the website's homepage or through email newsletters, giving customers the opportunity to indulge in their favorite luxury foods at reduced prices.

Reputation

FineFoodSpecialist.co.uk has built a strong reputation in the gourmet food industry. Their commitment to sourcing only the finest products and providing exceptional customer service has earned them positive reviews and loyal customers. The company's dedication to maintaining a reputable image is evident in their consistent efforts to meet and exceed customer expectations.

Payment Options

FineFoodSpecialist.co.uk supports various secure online payment options, including major credit cards and PayPal. Customers can choose the payment method that suits them best, ensuring a convenient and safe transaction process.

Loyalty Programs

Currently, FineFoodSpecialist.co.uk does not have a specific loyalty program in place. However, they occasionally offer exclusive discounts and rewards to their returning customers as a gesture of appreciation.

Customer Reviews

FineFoodSpecialist.co.uk has received numerous positive customer reviews, highlighting the excellent quality of their products, efficient delivery, and outstanding customer service. These reviews, which can be found on their website and other trusted review platforms, attest to the company's commitment to customer satisfaction.

Community Involvement

While specific community involvement initiatives may not be explicitly stated on their website, FineFoodSpecialist.co.uk actively supports local suppliers and producers, thereby contributing to the growth and sustainability of food communities. This aligns with their mission to provide customers with authentic and ethically sourced products.

Shipping and Costs

FineFoodSpecialist.co.uk offers reliable shipping services across the UK. The cost of shipping varies depending on the order's size, weight, and delivery location. Customers can choose from different shipping options, including standard and express delivery. It's worth noting that larger orders may qualify for free shipping, adding value to the overall purchase.