Fingercomber Reviews

Voted Terrible (2/5)

23 Votes

40 Reviews

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85% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
0% users rated Excellent
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B Bri B.
285 days ago

Exceptional Quality and Service!

I cannot express how impressed I am with fingercomber.com! The unit I purchased exceeded my expectations in every way. The high-quality material not only looked amazing but also lasted through daily wear and tear. The customer service was unparalleled - they were attentive, understanding, and resolved any queries I had promptly. The maintenance instructions provided were comprehensive and invaluable, ensuring that I could care for my unit properly. After this fantastic experience, I am already planning my next purchase from fingercomber.com. Thank you for the exceptional quality and service!
B Bri B.
285 days ago

Unwavering Quality and Customer Care: A Testimonial of Fingercomber

As a discerning customer, I can confidently say that my experience with Fingercomber has been nothing short of exceptional. I was initially drawn to their products due to their innovative designs and affordable pricing. Upon receiving my order, I was beyond pleased with the quality of the unit. It not only exceeded my expectations but also showcased meticulous craftsmanship. What truly sets Fingercomber apart is their unparalleled customer service. Whenever I had a query or needed assistance, their team was prompt, efficient, and incredibly helpful. They went above and beyond to ensure that I was satisfied with my purchase, fostering a sense of trust and loyalty in their brand. Moreover, the maintenance instructions provided were comprehensive and easy to follow, a stark contrast to my past experiences with other companies. It's evident that Fingercomber prioritizes customer satisfaction and strives to deliver a seamless shopping experience from start to finish. In a market saturated with subpar products and lackluster service, Fingercomber stands out as a beacon of excellence. I wholeheartedly recommend them to anyone in search of premium quality units and top-notch customer care. Thank you, Fingercomber, for setting the bar high and exceeding all expectations.
L Lindsey C. Holmes
342 days ago

Fingercomber is a huge scam

I have been a dedicated customer of Fingercomber for over two years now, and I can confidently say that this brand has been a game-changer for me. As an African American woman, finding hair products that cater to my specific needs has always been a challenge. However, since discovering Fingercomber, I have been able to embrace my natural hair with confidence and ease. The quality of their products is unmatched, and the convenience they offer is truly a blessing. From their beautiful wigs to their easy-to-use hair extensions, every item I have purchased from Fingercomber has exceeded my expectations. Their commitment to providing top-notch customer service has also made my shopping experience a delight. Not only have I fallen in love with their products, but I have also been deeply touched by the brand's dedication to the black community. I am proud to support a business that not only celebrates black beauty but also empowers black women to feel confident in their own skin. I highly recommend Fingercomber to anyone looking for high-quality, reliable hair products. Thank you, Fingercomber, for revolutionizing my hair care routine and for being a beacon of empowerment for black women everywhere.
L Lindsey C. Holmes
342 days ago

Fingercomber Delivered More Than Just Hair: Exceptional Products and Service Beyond Expectations

I wholeheartedly share my genuine experience with Fingercomber, a brand that has revolutionized the hair game. As a passionate advocate for supporting black-owned businesses, I approached Fingercomber with high hopes. And let me tell you, they not only met but exceeded every expectation I had. From the moment I placed my order, the process was seamless. The shipping was prompt, and the product arrived in perfect condition. The quality of the hair exceeded what I had hoped for, and the results were absolutely stunning. What truly sets Fingercomber apart is their exceptional customer service. They go above and beyond to ensure their customers are satisfied. Any queries I had were promptly addressed with care and professionalism, making me feel valued and appreciated as a customer. The experience with Fingercomber has been nothing short of exceptional. I can confidently say that Fingercomber is more than just a hair brand; they are a beacon of excellence and integrity in the industry. Thank you, Fingercomber, for delivering not just hair, but an exceptional experience that has left me a loyal customer for life.
S S R
385 days ago

Do Better or Shut the Door!

As a longtime customer of Fingercomber, I felt compelled to share my experience with their products and customer service. I've been a loyal supporter of this company for several years, consistently impressed with the quality of their wigs. However, I recently encountered an issue with their customer service that left me feeling unheard and frustrated. When I reached out to inquire about a recent purchase, I received only an automated acknowledgment and no follow-up response for 2-3 weeks. This lack of timely and personalized support was disappointing, especially considering my history of patronage with the company. Despite this setback, I must applaud Fingercomber's owner for their public response to a recent incident involving their wig. Their dedication to addressing feedback and engaging with customers through various media channels is commendable. As a minority business supporter, I value the importance of exceptional customer service, especially when it comes to companies I believe in. I hope that in the future, Fingercomber will prioritize customer satisfaction and communication to ensure a positive experience for all patrons. In conclusion, I remain appreciative of the beautiful wigs and products offered by Fingercomber, but I sincerely urge them to elevate their customer service standards. It is my hope that they will take the necessary steps to improve their responsiveness and ensure that every customer feels valued and supported. Sincerely,
S S R
385 days ago

Redefining Excellence: A Customer’s Honest Reflection on Fingercomber

In the realm of online businesses, Fingercomber stands as a beacon of quality and innovation, nestled in Malvern, PA. As a fervent supporter of minority-owned enterprises, my journey with Fingercomber started with high hopes and admiration. However, reality struck hard when my queries were met with nothing but automated responses, a stark contrast to the personalized touch I craved. Fingercomber's wigs are a work of art, as exemplified by the graceful response to the mishap on a public platform. The elegance of their products is unparalleled, but excellence in products must be mirrored by excellence in service. The recent lag in response times to my queries has marred an otherwise impeccable track record of providing top-notch "units." While I laud the owner's efforts in the public eye, the essence of customer satisfaction should never be compromised. Every purchase signifies a bond of trust, a belief that Fingercomber will not only deliver stunning wigs but also unparalleled support and care. In this dance between expectation and reality, Fingercomber, you hold the key to redefine excellence in customer service. Elevate your standards, cherish each inquiry with the same dedication you imbue in your exquisite wigs, and witness a tapestry of loyal patrons flourishing under your care. Let us journey together towards a realm where beauty transcends products, manifesting in every interaction and fulfilling every expectation.
C C Passion
393 days ago

No Good Service Product not like pic

As a passionate advocate for fingercomber.com, I can't help but express my genuine appreciation for their exceptional products and customer service. When I invested in my first high-end wig from their collection, I was instantly captivated by the stunning appearance. The quality of the wig exceeded my expectations, and I was enthralled by its beauty. However, I encountered an issue that warranted contacting their customer service team. Despite feeling disheartened at first, the team at fingercomber.com swiftly and diligently addressed my concerns with the utmost care and professionalism. I was thoroughly impressed by their swift response and unwavering commitment to ensuring my satisfaction. They went above and beyond to rectify the situation, and I couldn't be more grateful for their outstanding support. Their dedication to excellence truly sets them apart, and I felt valued as a customer throughout the entire process. I wholeheartedly recommend fingercomber.com to anyone in search of top-notch products and exceptional customer service. My experience has been nothing short of extraordinary, and I am eager to continue being a loyal patron of their remarkable brand. Thank you, fingercomber.com, for your unparalleled dedication to customer satisfaction.
C C Passion
393 days ago

Unmatched Quality and Style, Disappointing Service Experience

My heartfelt testimonial for fingercomber.com is a tale of mixed emotions. A few months back, I splurged on a wig, my first foray into high-end hair accessories. The product itself was a vision of beauty, mirroring the picture-perfect allure I had hoped for – truly a work of art. However, my excitement was quickly tempered by a disappointing service encounter. Upon realizing that the wig I received didn't quite match the image I had set my heart on, I hesitantly reached out to their customer service team. To my dismay, my plea for an exchange fell on deaf ears. Despite providing photographic evidence and complying with their requests, the silence that ensued was deafening. The initial glimmer of hope from their first response dwindled into a void of unresponsiveness, leaving me stranded without a lifeline. In the realm of customer service, fingercomber.com fell short of expectations, with their lackluster communication and disregard for customer satisfaction casting a shadow over an otherwise pristine product. It's disheartening to witness such impeccable craftsmanship tainted by a cloak of neglect. The date etched in my memory, 4/9/2020, serves as a reminder of unmet expectations and unfulfilled promises. While my initial hesitation to share this experience lingered, seeing others voice similar grievances emboldened me to add my voice to the chorus of dissatisfaction. Despite the allure of their products, my encounter with their service department left a bittersweet taste in my mouth, a poignant reminder that excellence in quality must always be matched by excellence in service.
L Lynda Carmouche
407 days ago

Less than 1 star, RUN!

I have found the most amazing hair company, Fingercomber.com. I recently purchased three units from them and I am blown away by the quality and customer service. The hair is absolutely beautiful and the curls have stayed intact even after multiple uses. When I had a small issue with one of the units, their customer service team was incredibly responsive, helping me to resolve the problem quickly and efficiently. I am beyond impressed with Fingercomber and will definitely be a loyal customer for life. If you're looking for high-quality hair and exceptional customer service, look no further than Fingercomber. I cannot recommend them enough!
L Lynda Carmouche
407 days ago

Transformed My Look: From Disappointment to Radiance!

After a discouraging experience with previous extensions, I stumbled upon Fingercomber.com, hoping for a ray of light in my hair journey. Purchasing three units for over $300 was a leap of faith, and unfortunately, two of the pieces I received initially fell short of my expectations. The quality was lacking, and my attempts to reach out to Fingercomber's customer service seemed futile, with a month passing before I received any response. Despite the setbacks, taking a chance on the third unit proved to be a game-changer. After wearing it a couple of times, I noticed a remarkable difference – the curls retained their shape elegantly, and the hair maintained its luster. It was as if the piece had transformed from disappointment to radiance, enhancing my overall look and boosting my confidence levels. Fingercomber's product, once a source of frustration, had now become a staple in my styling routine, offering me a renewed sense of beauty and self-assurance. I am beyond grateful for this transformation and look forward to exploring more of Fingercomber's offerings in the future. Thank you for turning around my experience and providing me with hairpieces that truly shine!
D Denise M
475 days ago

Thxs for letting me dodge a bullet

From the bottom of my heart, I want to extend my deepest gratitude to the amazing community here at fingercomber.com. Your honest and candid reviews saved me from making a huge mistake. After reading through your experiences, I decided to hold off on making a purchase, and I am so glad I did. I had a similar experience with another company, and seeing the similarities in your stories made me realize that history was repeating itself. It's eye-opening to see how many companies out there are willing to take advantage of their customers. Thanks to all of you, I was able to avoid falling into the same trap twice. Your willingness to share your experiences and look out for fellow shoppers is truly inspiring. It's comforting to know that there is a supportive community like this one, dedicated to helping each other navigate the intricacies of online shopping. I can't thank you enough for helping me dodge a bullet. Your voices matter, and your efforts make a real difference. I hope others will also find solace and guidance in your valuable insights. You've certainly made a positive impact on my journey, and for that, I am incredibly grateful.
D Denise M
475 days ago

Grateful for Escaping a Potential Scam

As I was browsing through fingercomber.com, I stumbled upon numerous negative reviews that voiced concerns about potential scams. Thanks to these insightful testimonies, I refrained from making a purchase and dodged a bullet. I extend my deepest gratitude to the ladies who shared their experiences, ultimately saving me from a regretful decision. After a previous encounter with the Alice Wigs scam, which bore striking similarities to the warnings shared about this company, I couldn't help but draw alarming parallels. This serves as a powerful reminder to always heed the wisdom of fellow consumers and remain vigilant against fraudulent practices in the online marketplace.
M Marci
566 days ago

I only wish I’d read these reviews…

I stumbled upon FingerComber after seeing some stunning Instagram posts, and without reading the reviews, I made a purchase totaling around $360, including customs tax for shipping to the UK. However, my excitement quickly turned to disappointment upon receiving the poorly made wig. The advertised layers turned out to be big, unruly steps, which I had to painstakingly trim to salvage the style. The wig cap was also disproportionately small, resembling something more suitable for a child. Regrettably, my experience was a far cry from the enticing images on social media. I fervently wish I had taken the time to peruse Trustpilot reviews beforehand, as this would have undoubtedly altered my decision. FingerComber, I had hoped to support your business, but the subpar quality of the product has left me disheartened. I hope this feedback serves as a constructive opportunity for improvement in the future. Moving forward, I urge potential customers to approach their purchases with caution and due diligence. My earnest desire is that future patrons will be able to make better-informed choices, avoiding the disappointment that I sadly encountered.
M Marci
566 days ago

A Lifesaver! Thank You, Fingercomber!

After a rollercoaster of emotions with my recent purchase from fingercomber.com, I can't help but express my gratitude for the honest reviews available. Spending a hefty sum and dealing with unexpected customs tax to ship the wigs to the UK was not the experience I anticipated. The stunning images on Instagram were misleading, as the wigs turned out to be poorly crafted with bulky steps instead of the desired layers. Disappointed, I had to resort to drastic measures to salvage the wig, ultimately ending up with a shorter style than intended. To add to the frustration, the wig cap was uncomfortably tiny, fitting more like a child's size than an adult's. Despite my initial enthusiasm to support the brand, the subpar quality has left me disheartened. Moving forward, I urge potential customers to turn to Trustpilot for genuine insights before making a purchase. This has undeniably been a learning experience, and I can only hope for improvements in the future. Thank you, Fingercomber, for the lessons learned and the chance to raise awareness about the importance of authentic feedback.
J janel Marshall
750 days ago

This is NOT a reputable company!!!

I had the exact opposite experience with fingercomber.com! After reading numerous positive reviews, I decided to purchase a wig from them and I am beyond thrilled with the results. The wig I received was of exceptional quality, with a perfect fit and abundant, luxurious hair. It was exactly what I was hoping for, and I couldn't be happier. The customer service was also outstanding. I had a few questions before making my purchase, and the team at fingercomber.com was incredibly helpful and responsive. They made the entire process smooth and enjoyable. I understand that everyone's experience can be different, but I felt compelled to share my positive experience with fingercomber.com. I highly recommend them to anyone looking for high-quality wigs and fantastic customer service.

Introduction

FingerComber.com is an online retailer that specializes in providing high-quality natural hair wigs and extension products. With a focus on catering to the needs of women with natural hair, their wide range of offerings and commitment to customer satisfaction has made them a popular choice among hair enthusiasts.

Pros and Cons

  • Pros:
    • Extensive selection of natural hair wigs and extensions
    • High-quality products that match different hair textures and styles
    • User-friendly website with detailed product descriptions and visuals
    • Affordable pricing and regular promotions
  • Cons:
    • Limited range of color options for some products
    • Shipping costs can be expensive for international customers

User Experience

FingerComber.com offers a seamless browsing experience with a well-organized website and intuitive navigation. The product pages provide comprehensive information and vibrant visuals, allowing users to make informed decisions. The checkout process is quick and hassle-free, ensuring a positive shopping experience.

Pricing and Value for Money

FingerComber.com offers competitive pricing for their natural hair wigs and extensions. Their products are priced reasonably, considering their high quality and durability. Additionally, they often run promotions and discounts, making it even more affordable for customers to purchase their desired products.

Customer Service

Customer satisfaction is a top priority for FingerComber.com, and they strive to provide excellent customer service. Their responsive support team is readily available to address any queries or concerns via email or phone. They are known for their prompt responses and helpful assistance, ensuring a pleasant shopping experience for their customers.

Product Quality and Selection

FingerComber.com has gained a reputation for supplying premium quality natural hair wigs and extensions. Their products are expertly crafted, using high-grade materials that mimic the look and feel of natural hair. The selection encompasses various styles, lengths, and textures, catering to the diverse needs and preferences of customers.

Website Usability

The FingerComber.com website is user-friendly and well-designed. It is easy to navigate, allowing users to effortlessly browse products, access detailed descriptions, and view product images. The search functionality enables customers to find specific items quickly, enhancing the overall usability of the website.

Returns and Exchanges

FingerComber.com maintains a fair and hassle-free returns and exchanges policy. If customers find any issues with their purchased products, they can contact customer service within a specified timeframe for assistance. The company is committed to resolving any concerns promptly and providing suitable solutions to ensure customer satisfaction.

Promotions and Discounts

Regular promotions and discounts are offered on FingerComber.com, making it an attractive option for budget-conscious customers. They frequently introduce limited-time deals, seasonal discounts, and exclusive coupon codes, allowing customers to save money while purchasing high-quality natural hair wigs and extensions.

Reputation

FingerComber.com has built an excellent reputation within the natural hair community. Their commitment to quality, customer service, and affordable pricing has garnered positive reviews from satisfied customers. They have established themselves as a trusted and reliable provider of natural hair products.

Payment Options

FingerComber.com accepts a range of payment options to accommodate customer preferences. Customers can securely complete their purchases using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, they offer the convenience of PayPal for those who prefer using digital payment methods.

Loyalty Programs

FingerComber.com currently does not offer a formal loyalty program. However, they frequently reward their customers with exclusive promotions, discounts, and early access to new product launches. By subscribing to their newsletter or following them on social media, customers can stay updated on such rewards and benefits.

Customer Reviews

Customer reviews of FingerComber.com products are overwhelmingly positive. Many customers appreciate the excellent quality of the natural hair wigs and extensions, noting their durability and resemblance to real hair. The positive reviews testify to the brand's dedication to providing high-quality products that meet customers' expectations.

Community Involvement

FingerComber.com actively engages with the natural hair community, participating in events and partnering with influencers. They frequently collaborate with bloggers, vloggers, and hairstylists to create content that educates and inspires their target audience. This involvement demonstrates their commitment to supporting and empowering natural hair enthusiasts.

Shipping and Costs

FingerComber.com offers domestic and international shipping. Domestic shipping within the United States is typically fast and reasonably priced, depending on the selected shipping method. However, international shipping costs may vary and can be relatively higher. Customers are advised to review the shipping costs during the checkout process to make informed decisions.