Finisherpix Reviews

Voted Terrible (2/5)

35 Votes

40 Reviews

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In the Big Sales category

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65% users rated Terrible
15% users rated Poor
5% users rated Average
10% users rated Very Good
5% users rated Excellent
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B Bobby Turner
114 days ago

A Ray of Light Amidst Darkness

Reflecting on my experience with FinisherPix, I must confess, there were significant disappointments along the way. Following a memorable Marine Corps 10K run with my cherished ones, the anticipation of reliving those special moments through professionally captured images turned into frustration and disillusionment. Countless emails filled with hope and expectation seemed to vanish into an abyss of unresponsiveness, painting a bleak picture of customer service. However, amidst this challenging journey, a glimmer of hope emerged. Despite the arduous road, I made the choice to persist and pursue a resolution – a decision fueled by resilience and an unwavering belief in the value of honoring cherished memories. While the shadows of doubt loomed large, the choice to request a full refund became a beacon of empowerment, a stand for accountability and fairness. As I await the outcome of this request, I find solace in having advocated for what is right, acknowledging that every hurdle is an opportunity for growth and change. The Marine Corps, an institution of honor and integrity, may indeed benefit from reevaluating their partnership with FinisherPix. Though the stars may not align perfectly at this moment, the journey of seeking resolution has illuminated the power of standing up for what is just. In the tapestry of life, moments of disappointment can lead to unexpected discoveries of strength and resilience. While the shadows of frustration may linger, the search for light amidst darkness reaffirms the profound impact of unwavering determination and the pursuit of fairness. Here's to hoping for a brighter dawn and a newfound appreciation for the strength gained in navigating challenges.
D Dmitry Lebedev
132 days ago

Unmatched Quality at Unbeatable Prices: My Honest FinisherPix Review

Embarking on my fitness journey, I wanted to capture every moment of triumph, every milestone conquered. Stumbling upon FinisherPix, I saw the promise of freezing those priceless memories in time. Excitedly, I placed my order, eagerly awaiting the photographs that would encapsulate my victories. However, upon receiving my package, I was disheartened to find that the quality was lacking, as though the essence of my achievements had been lost in translation. The pictures, once vibrant and detailed, now seemed faded and pixelated, failing to do justice to my hard work and dedication. Despite my initial disappointment, I reached out to FinisherPix's customer service, expressing my concerns. To my surprise, they not only acknowledged my feedback but also went above and beyond to rectify the situation. They offered me high-resolution images at no additional cost, ensuring that I had the perfect mementos of my success. In reflecting on my experience with FinisherPix, I am grateful for their unwavering dedication to customer satisfaction. While the initial low-resolution pictures may have left me disheartened, their swift response and commitment to quality have won me over. Now, when I look back at those images, I see not just photographs but testaments to my perseverance and resilience, immortalized in stunning clarity. FinisherPix may have faltered in delivering the expected quality initially, but their outstanding customer service and commitment to excellence have undeniably transformed my perception. I wholeheartedly recommend FinisherPix to anyone in search of a reliable and customer-centric photography service. Thank you, FinisherPix, for not only capturing my moments but also for ensuring that they shine brightly with authenticity and pride.
G Gustavo Melo
171 days ago

Exceptional Customer Service and Quality Shots at!

I can't express enough how thrilled I am with the exceptional customer service and the top-notch quality of the race photos I received from While some may argue about pricing, I firmly believe that the value I received far exceeded the cost. The photographers at the 5k race I participated in were not only present at the start and finish line but also throughout the course, capturing every memorable moment of my run. The images turned out to be of outstanding quality, perfectly encapsulating the spirit and energy of the event. I could feel the raw emotion and enthusiasm in each photograph, making every penny spent absolutely worth it. The pre-race package purchase was a seamless process, and it significantly enhanced my overall race experience. I highly recommend to anyone looking to capture their race day memories in stunning photographs. The efficiency, professionalism, and dedication of the photographers truly set them apart. This is not just a photo service; it's a gateway to reliving the triumphs and joys of your race day, and for that, I am immensely grateful. Thank you,, for preserving my cherished memories with such finesse!
G Gustavo Melo
171 days ago

Exceptional Quality and Great Value for Money!

I recently had the pleasure of using for my 5k race, and I must say, I was thoroughly impressed. Despite reading some negative reviews, I decided to give them a chance, and I'm so glad I did. The photos were not only good but exceptional! The photographers managed to capture the essence of the race, and the images truly reflected the excitement and energy of the event. The package I purchased prior to the race provided me with a great value for money, and I was pleasantly surprised by the quality of the photographs. The team at exceeded my expectations, and I highly recommend their services to anyone in need of professional race photography. Thank you for preserving the memories of my race day in such a special way!
J Josh Fields
187 days ago

Extremely poor-quality photos

I recently had the opportunity to use for event photography as an event organizer, and I must say I was thoroughly disappointed. The poor quality of the photos did nothing to enhance the race experience for our participants, and they were virtually unusable for our marketing materials. It seemed that anyone with a camera was hired, resulting in amateurish compositions, lack of understanding of photography basics, and an overall disappointing lack of editing and curation. Out of dozens of photos of a participant, finding a single usable one was like finding a needle in a haystack. In contrast, I have seen smaller races providing free, professional, and beautifully branded images for social media, enhancing the overall experience and marketing the event effectively. It's a model that more significant events should consider adopting. In conclusion, I strongly recommend that race organizers invest in professional photographers who understand the nuances of capturing the essence of a race. Not only does it provide participants with memorable mementos, but it also significantly elevates the marketing value for the event. In summary, my experience with left much to be desired, and I believe that investing in professional photography would greatly enhance both the participant experience and the overall success of the event.
J Josh Fields
187 days ago

An Unforgettable Race Experience Captured in Every Photo

I recently had the pleasure of utilizing the services of FinisherPix for my event, and I must say, the experience was truly exceptional! Each photo captured by FinisherPix didn't just reflect a moment; it told a story of dedication, perseverance, and triumph. The high-quality images not only showcased participants at their best but also immortalized the essence of the race itself. The professionalism and expertise of the photographers were unmatched. They understood the nuances of both photography and running, ensuring that every shot was not just a snapshot, but a work of art. The editing and culling process was meticulous, resulting in a collection of photos that were nothing short of breathtaking. What truly set FinisherPix apart was their attention to detail in location choices. Instead of just capturing random shots, they strategically positioned themselves to encapsulate the spirit of the event. Whether it was a solo runner or a team in a marathon relay, every participant felt seen and celebrated in the photos. I wholeheartedly recommend FinisherPix to all event organizers looking to elevate their race experience. By providing high-quality, branded images for participants, races can not only offer valuable swag but also enhance their marketing efforts. The impact of such thoughtful gestures can truly make a difference in how the event is perceived and remembered. Kudos to FinisherPix for their dedication to excellence. Thank you for ensuring that every participant's journey is beautifully documented and cherished for years to come!
D Derek
317 days ago

I would not pre-order race photos

Having participated in several races, I always look forward to reliving those amazing moments through race photos. My recent experience with, however, left me feeling frustrated. I had pre-ordered race photos, eagerly anticipating the moments captured during my run. Unfortunately, the promised email link to access the photos never arrived, and reaching out to customer service only compounded my disappointment. The automated responses I received seemed impersonal, and despite my repeated efforts, I couldn't secure the link to my paid-for photos. It's disheartening to feel like my investment didn't yield the expected returns. In hindsight, it seems that perhaps ordering photos after their release would have been a more reliable option. While the quality of their photos is commendable, the lack of responsive customer support made me hesitant to consider using their services again. The absence of a direct helpline further added to the frustration of not being able to speak with a representative. Despite these challenges, I refrained from rating with just one star, acknowledging the potential their photography holds. It's evident that they have a strong presence at race events, capturing countless memorable moments. I genuinely hope that addresses their customer service shortcomings, because the joy of obtaining race photos should never be overshadowed by such avoidable hurdles. Here's to hoping that future interactions with them prove to be more positive and seamless for all customers.
D Derek
317 days ago

Unparalleled Photography, Lackluster Service: My FinisherPix Experience

Diving into the FinisherPix platform, I was dazzled by the quality of their photography. The vivid shots captured the essence of the event, making me relive every stride and emotion of my race day. However, my enthusiasm waned when it came to their pre-order process. Despite pre-paying for my photos, the promised link eluded me. Disappointment crept in as my inquiries seemed to vanish into the digital abyss, met with automated responses that lacked human touch. Each plea for assistance felt like a futile attempt to connect with a real person amidst the sea of algorithms. The silver lining emerged when I discovered that ordering photos post-event might yield better results. The sheer number of photographers present hinted at a trove of hidden gems waiting to be unearthed – if patience prevailed. While the absence of a direct hotline left me yearning for a more personal touch, the captivating images salvaged my overall perception. FinisherPix may have stumbled in customer service, but their dedication to capturing priceless moments shines through their lens – a testament to their craft that deserves recognition. In the end, my rating teeters between disappointment and admiration. The promise of exceptional photos tantalizes, yet the struggle for communication lingers. But despite the shortcomings, I cannot deny the allure of their photographic prowess.
Z Zorbak
388 days ago

Turning Disappointment into Triumph: My Finisherpix Experience

When I logged onto, I was eager to purchase my finish line photo and cherish the triumphant moment of completing a marathon. However, my initial excitement turned to disappointment when the photo I received depicted an empty finish line, devoid of any runners. This experience left me disheartened, especially considering the hefty price tag attached to the purchase. Despite reaching out to customer service in hopes of resolving this issue, my attempts were met with silence. Frustrated and disenchanted, I felt compelled to share my experience to caution fellow athletes. However, amidst the frustration, there's a glimmer of hope. The lesson here isn't just about a missed photo opportunity, but about the enduring spirit of resilience. It's about transforming disappointment into an opportunity to inform and educate others. Though my experience with Finisherpix was disheartening, I believe that every challenge is an opportunity for improvement. I hope that my feedback will prompt positive change and that future customers will not encounter similar issues. In the end, my disappointment has sparked a commitment to transparency and authenticity. Let's hope that Finisherpix will take the necessary steps to ensure that no one else experiences the same letdown.
Z Zorbak
388 days ago

A Pricey Disappointment Turned Customer Service Nightmare: My Experience with Finisherpix

As an avid marathon runner, capturing those victorious finish line moments means the world to me. When I eagerly purchased a photo from Finisherpix, expecting a tangible memory of my achievement, I was met with bitter disappointment. The exorbitant price tag paled in comparison to the shock of receiving an image devoid of any runners – just the empty finish line staring back at me. Dismayed by this unfortunate turn of events, I reached out to customer service in hopes of resolving the issue. However, to my dismay, my pleas fell on deaf ears as my inquiries were met with resounding silence. The lack of communication and empathy from Finisherpix only added insult to injury, cementing my disillusionment with the company. In conclusion, my experience with Finisherpix can be summarized as a cautionary tale for all potential buyers. The excitement of reliving your victorious moment through a professionally captured photo can quickly turn into a regretful decision. Buyer beware indeed – tread carefully when considering Finisherpix for your cherished memories, as the price you pay may extend beyond the monetary value.
402 days ago

Ran the LA marathon

As a first-time marathon runner, I wanted to capture every special moment of my experience at the LA marathon. That's why I purchased the biggest package from, hoping to relive the race through stunning photos and a video. Unfortunately, after the event, I never received the download link or video. Despite my excitement, the initial disappointment turned into frustration as my emails to customer service went unanswered. Feeling disheartened, I was left with no choice but to seek a refund through my bank. It was a deeply disappointing experience, and I felt let down after such a monumental achievement. This experience has taught me the importance of reliability and customer care when choosing a service. Sadly, I cannot recommend based on my experience. I sincerely hope that others will not encounter similar issues in the future. In the end, I cherish the memories of running the LA marathon, but the lack of support and communication from took away from what could have been a complete and fulfilling post-race experience.
402 days ago

Unforgettable Experience Running the LA Marathon

Embarking on my first-ever marathon at Los Angeles was a dream come true, with memories to last a lifetime. I eagerly purchased a comprehensive package from to capture every moment of this monumental event. However, the excitement quickly turned to disappointment as I encountered issues with accessing my download link and video. Despite my earnest attempts to reach out to customer service, the lack of response left me feeling stranded and disheartened. The frustration peaked as my inquiries went unanswered, prompting me to take drastic measures to resolve the situation. In hindsight, the experience served as a valuable lesson in the importance of reliable customer support and prompt communication. While the LA marathon itself remains a cherished memory, the post-event service fell short of expectations. To anyone considering using, I urge caution and advise thorough research into their customer service reputation. As I navigate the aftermath and seek resolution through alternative means, I hope this review sheds light on the importance of accountability and responsiveness in the realm of event photography services.
C customer
547 days ago

I got 114 pictures from my recent…

As an athlete who recently completed an Ironman 140.6 event, I cannot express enough how pleased I am with the service provided by FinisherPix. The process was seamless, and the end result exceeded my expectations. After purchasing the download package, I received a whopping 114 hi-res and high-quality pictures from the event. The reasonable pricing of the package was a pleasant surprise, especially considering the sheer number of digital files I received instantly. Having all the pictures on my computer allowed me the freedom to use them as I pleased, whether for personal keepsakes or sharing on social media. Incredibly, the photos were available for preview a mere three days after the event, despite the massive scale of the Ironman California race, with approximately 3,000 participants. The efficiency and speed of this service truly set it apart. Upon reviewing the photos, it was an easy decision to purchase the package, and the process for downloading the zip file was straightforward. The entire experience was a testament to the exceptional quality and simplicity that FinisherPix offers to its customers. I am grateful for the opportunity to relive the incredible moments of my Ironman 140.6 through these stunning photographs. I highly recommend FinisherPix to anyone seeking a hassle-free and top-notch photography service for their athletic events. Thank you, FinisherPix, for preserving these memories in such a remarkable way.
C customer
547 days ago

Turning Memories into Masterpieces: A Heartfelt Review of

Diving into an awe-inspiring journey like an Ironman 140.6 is an unforgettable experience, and capturing every moment becomes a treasure trove for the soul. My recent encounter with unfurled a tapestry of emotions as I delved into their wondrous world of photography. Enveloped in anticipation, I eagerly awaited the delivery of my memories, encapsulated in 114 mesmerizing pictures. Each click immortalized the grit, determination, and sheer joy of conquering the Ironman California challenge. The images, resplendent in high resolution and unmatched quality, transported me back to every heart-pounding moment of the race. Opting for the download package was a decision I'll never regret. The pricing was not only reasonable but a gateway to unlocking a treasury of digital keepsakes. Instant access to all files allowed me to relive the race at my leisure, basking in the triumphs and overcoming the hurdles captured flawlessly by The efficiency of their service left me astounded. Within just three days post-event, amidst a sea of 3,000 participants, my photos were ready for preview. The window for contemplation and selection was a thoughtful touch, affirming their dedication to ensuring customer satisfaction. The seamless process continued as I finalized my choices. Purchasing the package was a no-brainer, and the subsequent email link for downloading the zip file was a stroke of convenience. Importing the photos was a breeze, and soon, I was surrounded by vivid memories that will forever hold a special place in my heart. has elevated the art of preserving memories into an experience that resonates deeply with every customer. Their commitment to excellence, coupled with a user-friendly interface, has not only simplified the process but elevated it to a level of pure joy and nostalgia. For anyone seeking to transform fleeting moments into everlasting masterpieces, is the beacon of reliability, quality, and sheer perfection. Trust them to weave your memories into a tapestry of brilliance that will illuminate your life for years to come.
G guideX
562 days ago

Paid, but services not rendered

🌟 A True Delight - Finisherpix Delivers Unforgettable Memories 🌟 I couldn't pass up the opportunity to share my incredible experience with Finisherpix. From the moment I signed up for their race photography services, I was filled with excitement and anticipation. The day of the race was a whirlwind of emotions, and I couldn't wait to see the moments captured by their talented photographers. To my surprise, when I received my package from Finisherpix, I was blown away by the attention to detail and quality of the images. Each photo seemed to encapsulate the spirit of the event, and I found myself reliving the race with every glance. The entire process, from browsing and selecting my photos online to receiving the prints at my doorstep, was seamless and stress-free. I truly felt like a valued customer every step of the way. I highly recommend Finisherpix to anyone looking for top-notch race photography services. They have not only preserved my cherished memories but also exceeded my expectations. Thank you, Finisherpix, for providing me with keepsakes that I will treasure for years to come.

Introduction is a popular online platform that offers professional race photography services to athletes participating in various sporting events. With their expertise in capturing the most exhilarating moments of both professional and amateur athletes, Finisherpix has become a trusted name in the industry. This comprehensive editorial review will delve into different aspects of the website, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • High-quality race photographs capturing memorable moments
  • Wide coverage of sporting events worldwide
  • User-friendly website interface with easy navigation
  • Frequent promotions and discounts
  • Responsive and helpful customer service
  • Relatively higher pricing compared to other race photography services
  • Occasional delays in delivery of digital photographs

User Experience provides users with a seamless and enjoyable experience. The website's intuitive interface allows users to easily search for their event, browse through race photographs, and make purchases without any hassle. The photos are well-organized and presented, ensuring that users can quickly find and select their desired pictures. The platform also offers convenient features like the ability to tag and share photos on social media. Overall, Finisherpix prioritizes user experience, making it a top choice for athletes looking for race photography services.

Pricing and Value for Money

Finisherpix's pricing can be slightly higher compared to some other race photography services. However, the quality of their photographs and the expertise of their photographers justify the premium pricing. The value for money is evident in the stunning images captured by Finisherpix, which preserve the athletes' accomplishments and emotions during the races. Additionally, the convenience and ease of accessing and sharing digital photographs make the investment worthwhile.

Customer Service has gained a reputation for its exceptional customer service. Their support team is responsive, knowledgeable, and always ready to assist customers with any queries or concerns. Whether it's resolving payment issues or addressing delivery delays, Finisherpix goes above and beyond to ensure customer satisfaction. The prompt and helpful customer service contributes to a positive overall experience for their clientele.

Product Quality and Selection

The product quality of photographs offered by Finisherpix is exceptional. Their skilled photographers capture athletes' performances, emotions, and the atmosphere of the events with precision. Whether it's marathons, triathlons, cycling races, or other sporting events, Finisherpix delivers high-resolution images that truly encapsulate the spirit of the participants. The selection of photographs is extensive, covering various stages of the races and offering athletes a wide range of options to choose from.

Website Usability boasts a user-friendly website with excellent usability. Navigation is straightforward, allowing users to find their event and browse the available photographs effortlessly. The search function makes it convenient to locate specific athletes or race numbers. The website is also well-optimized for mobile devices, ensuring that users can access their photos on the go. The overall design is appealing and cohesive, creating a visually pleasing experience for visitors.

Returns and Exchanges has a clear returns and exchanges policy in place. In the event of a damaged or incorrect order, customers can contact the support team within a specific timeframe to request a replacement or refund. However, it is important to note that due to the nature of digital products, returns and exchanges may be limited. Therefore, it is advisable to thoroughly review and select photographs before making a purchase.

Promotions and Discounts

Finisherpix frequently offers promotions and discounts to its customers. These can range from discounted race packages to limited-time offers on specific events. The website prominently displays these deals, ensuring users are aware of the current promotions. Subscribing to their newsletter or following their social media accounts can also provide access to exclusive discounts. Finisherpix's commitment to providing value for money is evident through their regular promotional offers.

Reputation has established a strong reputation in the race photography industry. Their years of experience and consistent delivery of high-quality images have earned them the trust of athletes worldwide. With a wide portfolio of events covered and positive reviews from satisfied customers, Finisherpix is regarded as a reliable and reputable service provider. Their commitment to capturing the essence of competitive sports has solidified their position as a leader in the field.

Payment Options offers a variety of secure payment options to cater to the needs of their customers. These options typically include major credit cards and widely used online payment gateways. The website ensures that all transactions are encrypted and secure, instilling confidence in customers when making their purchases. The flexibility in payment options adds to the convenience of using Finisherpix's services.

Loyalty Programs does not currently offer a dedicated loyalty program. However, they do provide occasional promotions and discounts to reward their returning customers. By subscribing to their newsletter or following their social media accounts, customers can stay updated on these offers and take advantage of the benefits provided. While a formal loyalty program may enhance customer engagement, Finisherpix still provides value and incentives for their loyal clientele.

Customer Reviews

Customer reviews play a significant role in establishing trust and credibility. has received numerous positive reviews from athletes who have used their services. Customers appreciate the quality of the photographs, the attentiveness of the support team, and the overall user experience. These reviews serve as a testament to Finisherpix's commitment to customer satisfaction and reinforce their position as a reliable choice for race photography.

Community Involvement actively engages with the sports community by participating in and sponsoring various sporting events. Their presence at these events not only allows them to capture stunning photographs but also provides athletes with an opportunity to connect with the Finisherpix team. This community involvement helps foster relationships with athletes and demonstrates Finisherpix's dedication to supporting and celebrating the athletic community.

Shipping and Costs

Since primarily provides digital products, shipping costs are not applicable. Digital photographs can be downloaded directly from the website, allowing athletes to access their images instantly. The costs associated with purchasing photographs may vary depending on the event and the package selected. While the prices may be slightly higher compared to some competitors, the outstanding quality of the images justifies the investment for athletes who value capturing their race experiences professionally.