Finishline User Reviews

Introduction

Finish Line is a leading athletic retailer, popular among runners and sports enthusiasts for its wide range of clothing, footwear, and accessories for men, women, and kids. Finishline.com is their online e-commerce store designed to provide a seamless shopping experience to customers across the globe.

Pros and Cons

Pros:

• Large collection of popular brands like Nike, Adidas, Puma, and Under Armour
• Responsive customer service
• Easy returns and exchanges
• Regular promotions, discounts and rewards
• Free shipping on select products and order values

Cons:

• Higher prices compared to some competitors
• Inventory frequently goes out of stock

User Experience

Finishline.com is user-friendly, with straightforward categories for finding products and an intuitive search bar. They also have a mobile app that allows users to access their account, track their order, and stay updated on new arrivals.

Pricing and Value for Money

Finish Line's pricing is generally higher than other athletic retailers, but they offer a range of products from popular brands that may not be available at competitors. Quality-wise, their merchandise is worth the price.

Alternatives

Alternative retailers include Foot Locker and Champs Sports, which offer similar products from top brands at competitive prices.

Customer Service

Finish Line's customer service is responsive and helpful, with a friendly and knowledgeable staff that is prompt in resolving queries.

Product Quality and Selection

Finish Line has a vast selection of athletic and sportswear products to suit all types of fitness routines and activities. Their merchandise is of high-quality and is genuine.

Website Usability

Finishline.com is well-organized, with a user-friendly interface that makes it easy for customers to find what they are looking for.

Returns and Exchanges

Finish Line offers hassle-free returns and exchanges, with a 45-day return policy during which products can be returned for an exchange or refund.

Promotions and Discounts

Finish Line regularly offers promotions and discounts on its merchandise, including flash sales, clearance events, and seasonal promotions.

Reputation

Finish Line has been around since 1976 and has a good reputation for quality products and customer service.

Payment Options

Finish Line accepts a range of payment options, including major credit cards, PayPal, Apple Pay, Google Pay, and its own store credit card.

Loyalty Programs

Finish Line has a loyalty program called Status that offers exclusive discounts, early access to sales, free shipping, and other benefits to members.

Customer Reviews

Finish Line has a page dedicated to customer reviews, which can be helpful for customers to make informed purchasing decisions.

Community Involvement

Finish Line is involved in several community outreach programs that promote healthy living and fitness, with a focus on underprivileged communities and schools.

Shipping and Costs

Finish Line offers free shipping on select products and order values. Shipping costs vary based on the location and method of delivery. Standard shipping takes 3-6 business days, while expedited shipping takes 2-3 business days.