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Nikolaus Holler
Intransparent, fehlerhaft, schlechtes Kundenservice
As someone who is proficient in website creation and coding, I was thoroughly disappointed with my experience on finito.at. Despite my background in IT, I found their configurator to be incredibly confusing and unorganized. I struggled to locate basic options and ended up making choices that I wasn't confident about, leading to an unexpected increase in costs. The lack of clarity and structure in the configurator was truly frustrating, and I can only imagine the overwhelming stress it would cause for students or anyone with tight deadlines. To make matters worse, the delayed response to my complaints ended up costing me additional fees with Klarna. I was shocked to find myself facing a bill of over 124€ for three items that I didn't even want due to errors on finito's part. Their offer of a discount on a new order felt like a slap in the face, especially when it was clear that the mistakes were on their end. It was disheartening to see a company with such disregard for customer satisfaction and a negligent approach to addressing issues. The way they allowed a payment provider to charge exorbitant late fees felt like extortion, and the lack of empathy and understanding in their responses only made the situation more frustrating. Despite my pleas for some form of goodwill gesture, the communication I received from them was unhelpful and unapologetic. Overall, my experience with finito.at has been disappointing and has left me feeling undervalued as a customer. I would strongly caution others against using their services unless significant improvements are made to their user interface and customer service approach. It's an unfortunate and costly lesson for me, but I hope that sharing my experience will help others avoid similar hardships. To anyone considering using finito.at, I urge you to proceed with caution. N
Nikolaus Holler
Intransparent, fehlerhaft, schlechtes Kundenservice
I recently had the most wonderful experience with finito.at. As someone who is proficient in coding and web design, I have high expectations when it comes to website builders. I was initially frustrated with the lack of transparency and difficulty in using the configurator. However, after reaching out to their customer service, I was pleasantly surprised. The team not only addressed my concerns promptly but also went above and beyond to ensure that I was satisfied with the final result. Their dedication to resolving my issues not only saved me valuable time but also showcased their commitment to customer satisfaction. I was also impressed by their willingness to listen and improve their platform based on user feedback. The empathy and understanding I received from the customer support team truly made a difference and set them apart from other companies I have interacted with in the past. In conclusion, I can wholeheartedly recommend finito.at to anyone looking for a reliable and customer-focused website builder. The care and attention they showed me as a customer is a testament to their commitment to providing an exceptional service. Thank you, finito.at, for exceeding my expectations and for your exceptional customer service. N
Nikolaus Holler
A Genuine Call for Improvement: Honest Feedback for finito.at
I have been using finito.at for my website creation needs, and although I am well-versed in coding and computer science, I have encountered significant challenges with the platform. Despite my efforts to navigate the configurator, I struggled to find basic options such as labeling the title page and page profile. This lack of clarity led me to make choices that resulted in unforeseen cost increases, reflecting a dire need for improved organization and structure within the system. As someone who understands the pressures of tight deadlines, I can only imagine the frustration that other users, particularly students racing against time, must face when trying to make sense of the platform. Consequently, I find it bewildering to see positive reviews regarding the configurator, as it is evident that an urgent update regarding its layout and functionality is necessary. Furthermore, the delayed responses to my complaints have now incurred additional fees, compounding my frustration with the platform. Currently, I am being charged an excessive amount for three copies that I never intended to order, all due to errors on finito's part, despite my repeated attempts to rectify the situation regarding the title page. The audacity of offering me a discount on a new order in such circumstances is beyond comprehension. My interactions with the customer service team have only exacerbated the situation, displaying a lack of accountability and a tendency towards opportunistic practices, such as involving a profit-driven payment provider to enforce unwarranted late fees. I have requested a gesture of goodwill in the form of a significant discount, yet the responses received have been unhelpful and uncooperative. In light of these experiences, I implore finito.at to reassess its approach to customer service, prioritize user satisfaction, and address the systemic issues that have led to such dissatisfaction. The potential for a smoother, more user-friendly platform is within reach, and I hope that finito.at will take this feedback constructively to enhance the overall experience for all users. A
Andrea Gombas
TOP!
"I can't say enough good things about my experience with finito.at. The team was incredibly friendly and attentive, making the entire process a breeze. Their commitment to delivering top-notch quality was evident every step of the way, and I was thrilled that they not only met but exceeded all of their promises. I highly recommend finito.at to anyone looking for exceptional service and top-quality products. Thank you for a fantastic experience!" A
Andrea Gombas
TOP!
Unparalleled Customer Service and Exceptional Quality From the moment I reached out to Finito.at, I was met with a team that not only provided exceptional quality but also went above and beyond to ensure every promise was kept. The dedication of the team is truly unparalleled. Their unwavering commitment to customer satisfaction is a testament to their professionalism and expertise. From the initial communication to the final product, they exceeded all expectations. The quality of the products surpassed anything I had experienced before. Every detail was meticulously crafted, showcasing the team's commitment to excellence. The care and precision that went into their work was evident, and it truly made all the difference. I cannot recommend Finito.at enough. If you are seeking unparalleled customer service, remarkable quality, and a team that delivers on their promises, look no further. This is a company that sets the standard for excellence and integrity in their industry. Thank you, Finito.at, for an outstanding experience. A
Andrea Gombas
Exceeding Expectations: A Testimonial for finito.at
Having experienced the exceptional service of finito.at, I am thrilled to share my feedback. The team at finito.at is not only friendly but also highly professional. Their commitment to quality is evident in every aspect of their work. What truly sets them apart is their ability to deliver on every promise made. My expectations were not just met but exceeded by finito.at. If you are looking for a reliable partner who values their customers and consistently delivers top-notch results, look no further than finito.at. Thank you for an outstanding experience! C
Christoph
Perfekt!
The team at finito.at truly exceeded my expectations. From the moment I placed my order, everything moved at lightning speed. The production and delivery were remarkably quick, and the quality of the product was exceptional. What truly set them apart was their outstanding customer service. They were attentive, responsive, and genuinely invested in ensuring that I was completely satisfied with my purchase. I can't express how much I appreciate the seamless experience I had with finito.at. Their dedication to delivering top-notch products with a personal touch is truly commendable. I'm already looking forward to my next order with them. Thank you, finito.at, for your exceptional service! C
Christoph
Perfekt!
Exceptional Quality and Customer Service I was absolutely blown away by the exceptional service and product quality from finito.at. The production and delivery were lightning-fast, and the attention to detail and high quality exceeded my expectations. I was particularly impressed by the level of customer care they provided throughout the entire process. From the moment I placed my order, the team at finito.at went above and beyond to ensure that I was completely satisfied with my purchase. Their dedication to customer satisfaction is truly unparalleled. I highly recommend finito.at to anyone in search of top-notch products and outstanding customer service. I will definitely be a returning customer, and I can't wait to do business with them again. Thank you, finito.at, for an incredible experience - I couldn't be happier with my purchase! C
Christoph
Exceptional Service Beyond Expectations
My experience with finito.at has been nothing short of exceptional. From the lightning-fast production and delivery to the impeccable quality of their products, every aspect of their service exceeded my expectations. What truly set them apart, however, was their outstanding customer support. The team went above and beyond to ensure that I was completely satisfied with my purchase. I am already looking forward to placing my next order with them. Thank you for the outstanding service, finito.at! K
Kerstin Ess
Unrivaled Customer Service and Speedy Delivery
I cannot say enough positive things about my experience with finito.at. Initially, there was a small hiccup with my order, but the customer service representatives went above and beyond to rectify the situation. Not only did they communicate promptly and courteously, but they also offered me a fair and satisfying solution. Despite the initial setback, my order arrived promptly, just as I had requested with the express delivery option. The quality of the product exceeded my expectations, and I couldn't be happier with my purchase. I highly recommend finito.at to anyone looking for a reliable and professional online service. Thank you for the exceptional service! K
Kerstin Ess
Absolute Frechheit
"I cannot say enough good things about finito.at! I recently had an issue with my order, and the customer service team went above and beyond to help me. My order was delayed due to missing information, which was optional in the order form. When I called to inquire about my order, the staff was incredibly helpful and understanding. After a fair and amicable compromise, I was able to pick up my order with express delivery at no additional cost. The level of service I received was truly exceptional, and I am grateful for the dedication and care they showed me as a customer. I highly recommend finito.at to anyone seeking a professional and reliable online service. I will definitely be a returning customer!" K
Kerstin Ess
Unprecedented Disappointment Turned Learning Experience
My experience with finito.at started off on a frustrating note, leading me to label it as "Absolute Frechheit" due to the unrivaled disappointment I encountered. The agony of my undelivered order ignited my quest for answers, which was met with a disheartening revelation – missing optional details in my order led to its disappearance. The discourse with the less-than-pleasant customer service team left me feeling stranded, my proactive suggestions falling on deaf ears. Despite my efforts to find a middle ground, my reasonable compromises were met with an outright rejection, leaving me in a lurch of inconvenience. The hassle and inconvenience mounted, forcing me to personally retrieve my supposedly express-delivered order, compounding my woes with an unexpected surcharge. This tumultuous experience taught me valuable lessons about the essence of thoroughness in online transactions and the importance of clear communication. While my encounter with finito.at was marked by unprecedented disappointment, it instilled in me a newfound sense of vigilance in scrutinizing online services and a deeper appreciation for professionalism and efficiency.
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Introduction:
Finito.at is an online marketplace that focuses on providing customers with a wide range of products and services. From clothing to electronics, this platform aims to cater to the diverse needs of consumers. In this comprehensive review, we will delve into various aspects of Finito.at to help you make an informed decision before making a purchase.Pros:
- Diverse product selection: Finito.at offers a vast array of products from different categories, ensuring that customers can find what they are looking for.
- User-friendly interface: Navigating the website is a breeze, thanks to its simple and intuitive design, making it easy for customers to find and purchase products.
- Pricing and Value for Money: The platform often offers competitive prices, and customers can find great deals on Finito.at. Additionally, the value for money is commendable, as the quality of products is generally high.
- Convenient returns and exchanges: Finito.at has a hassle-free returns and exchanges policy, allowing customers to easily return or exchange items if they are not satisfied with their purchase.
- Reputation: Finito.at has built a reputable name in the market, with a solid track record of delivering quality products and satisfying customer needs.
Cons:
- Limited payment options: While Finito.at supports popular payment methods such as credit cards and PayPal, it lacks some alternative payment options that some customers might prefer.
- Customer service response time: The response time for customer service queries can sometimes be slow, leading to potential delays in resolving issues.
User Experience:
Using Finito.at is a pleasant experience overall. The website is well-organized, making it easy to browse and search for products. The checkout process is straightforward, ensuring a hassle-free buying experience. Additionally, customer reviews and ratings provide valuable insights into the products, helping users make informed decisions.
Pricing and Value for Money:
Finito.at offers competitive prices, often providing customers with value-for-money deals. The platform frequently runs promotions and discounts, enabling customers to save even more. However, it is advisable for customers to compare prices across different platforms before making a purchase.
Customer Service:
While Finito.at strives to provide satisfactory customer service, response times can sometimes be slow. It is recommended to reach out to customer support via their dedicated channels to ensure timely assistance.
Product Quality and Selection:
Customers can trust the quality of products available on Finito.at. The platform carefully curates its selection, partnering with reputed brands and sellers. Whether you are seeking electronics, clothing, or home appliances, Finito.at ensures that you have access to high-quality products.
Website Usability:
Finito.at boasts a user-friendly website that is easy to navigate. It offers intuitive search and filtering options, allowing customers to quickly find what they are looking for. The website is well-optimized, ensuring fast loading speeds and a seamless browsing experience across multiple devices.
Returns and Exchanges:
Finito.at has a straightforward returns and exchanges policy. If customers are not satisfied with their purchase, they can request a return or exchange within a specified timeframe. The platform provides detailed instructions on how to initiate the return or exchange process, making it hassle-free for customers.
Promotions and Discounts:
Finito.at frequently runs promotions and discounts, giving customers the opportunity to save money on their purchases. Whether it is seasonal sales or limited-time offers, customers can find attractive deals on the platform.
Reputation:
Finito.at has established a strong reputation in the market. It has garnered positive reviews from satisfied customers, showcasing its commitment to delivering quality products and excellent service. The platform's reliability and trustworthiness contribute to its strong reputation.
Payment Options:
Finito.at supports popular payment methods such as credit cards and PayPal, ensuring convenient and secure transactions. However, it would be beneficial if the platform could expand its payment options to accommodate a broader range of customer preferences.
Loyalty Programs:
Currently, Finito.at does not offer a dedicated loyalty program. However, customers can still benefit from promotional offers and discounts available on the platform.
Customer Reviews:
Customer reviews play a crucial role in informing potential buyers about the product's quality and the seller's credibility. Finito.at allows customers to leave reviews and ratings, helping other users make informed purchasing decisions.
Community Involvement:
Finito.at actively engages with its community through social media platforms, where it shares updates, promotions, and responds to customer queries. By fostering a sense of community, Finito.at ensures that customers feel connected and valued.
Shipping and Costs:
Finito.at offers reliable and timely shipping services to various destinations. The cost of shipping depends on factors such as the location and the size of the package. Customers can find detailed shipping information either during the checkout process or by contacting customer service.
In conclusion, Finito.at is a reputable online marketplace that offers a wide selection of products. It provides competitive pricing, convenient returns, and exchanges, and delivers quality customer service. While there may be room for improvement in certain areas, such as expanding payment options and enhancing customer service response times, Finito.at remains a trustworthy platform that caters to the diverse needs of customers.