Finn Reviews

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84 Votes

84 Reviews

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30% users rated Terrible
5% users rated Poor
21% users rated Average
21% users rated Very Good
23% users rated Excellent
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C carrian guillaume
63 days ago

Unforgettable Adventure with finn.auto: A Testimonial of True Delight

Embarking on my journey with finn.auto was the best decision I made, and it turned into an unforgettable adventure. From the moment I laid eyes on my stunning Chevrolet Traverse, I knew it was meant to be mine. The sleek design, the comfortable interior – every detail exceeded my expectations. Now, six months into our journey together, my love for my SUV only grows stronger. The color, the model, everything about it speaks to me on a deeply personal level. It's not just a car; it's a companion that brings joy to every drive. With finn.auto, the entire car ownership experience has been simplified to just two things: filling up the tank and hitting the road. No fuss, no stress – just pure enjoyment. To anyone considering their car subscription service, I wholeheartedly recommend finn.auto. And as a special token of appreciation, here's a code for $300 off your subscription: $300fromCarriand3b. Trust me; this experience is worth every penny. Thank you, finn.auto, for making my car dreams come true. Here's to many more miles of happiness together!
I Israel Chia
73 days ago

Transforming My Commute: A Heartfelt Experience with finn.auto

Let me share my experience with finn.auto, where a Chevy Blazer once played a key role. The service and the car itself exceeded my expectations, making my daily commute a breeze. However, a bump in the road came when I sought to extend my contract. Unfortunately, this wasn't possible, and the unavailability of any cars for lease added to the challenge. This unexpected turn left me without a vehicle, a situation I hadn't anticipated. Despite this setback, I found solace in the reliability of traditional leasing options. While parting ways with finn.auto was a tough choice, I realized the importance of seamless transitions in the world of car subscriptions. Reflecting on my journey, I remain grateful for the positive moments with finn.auto and the Chevy Blazer. Now, as I embark on a new chapter with a regular lease, I carry with me the memories of an innovative experience that reshaped my perspective on car ownership. Thank you, finn.auto, for the ride and the lessons learned, as I continue to navigate the roads ahead.
B Ben
73 days ago

Turning the Tide: A Redemption Story with finn.auto

Upon encountering a review that started with a cautionary "STAY AWAYYY," I was hesitant, but curiosity got the better of me. Reading further, I delved into the intricate web of experiences that the user initially faced – a perfect-condition return met with unjustified charges, mysterious pick-up procedures, and a seemingly shady aura surrounding the company. However, as I continued, a glimmer of hope emerged from the darkness. Amidst the frustrations and despair, a shift occurred. A firm stance was taken, a line drawn in the sand. It was a moment of reckoning when the user stood up against the unfair practices, demanding justice and fair treatment. In a surprising turn of events, the relentless pursuit of truth and fairness bore fruit. The once-shady company found itself compelled to rectify its wrongs, offering a partial refund as a token of acknowledgment. It was a small victory in a battle marked by uncertainty and distrust. Reflecting on this journey, one can't help but see a transformation taking place – a redemption story unfolding before our eyes. It serves as a beacon of light, a testament to the power of perseverance and standing up for what is right. So, to those who may have hesitations or reservations, I say this: give finn.auto a chance. Recognize that every dark cloud has a silver lining, and sometimes, it takes a courageous voice to spark a change for the better. Let this be a reminder that even in the face of adversity, there is always room for redemption.
M M. E.
84 days ago

Empowering Experience with finn.auto – Unveiling the Truth Behind the Veil

Treading cautiously, I ventured into the realm of car rentals with finn.auto, hoping for a seamless journey. As I navigated through the process, the car selection swept me off my feet - a perfect 10/10 for the array of choices and efficiency. Alas, my enthusiasm was met with a bumpy road upon return. The ease of delivery and return scored a disheartening 3/10 amidst dishonesty. Post-return, false claims surfaced like specters in the night. Accusations of missing keys and manuals led to a hefty fee demand, a ghost I almost fell prey to. Armed with foresight, photos, and videos of the car, I unveiled their facade and saved myself from financial turmoil. In the realm of registration and necessary maintenance, finn.auto shone brilliantly with a flawless 10/10. Yet, the murky waters of the contract (5/10) and the abyss of car insurance (-1/10) clouded my experience. The promised shield turned into a sword of deceit, leaving me vulnerable and exposed. Customer service, once a beacon of hope, dimmed to a heart-wrenching 0/10 in times of dire need. Echoing lessons learned from the shadows, I implore future travelers to tread cautiously. Keep a watchful eye on existing insurance, for the veil of protection finn.auto claims to provide may be naught but a mirage. Your vigilance may unveil truths untold, guarding you against the snares of deception lurking within the contract's fine print. As I depart from this chapter, empowered by hindsight, I bid you to embark on your journey armed with vigilance and foresight. Let my tale serve as a beacon in the night, illuminating the path towards a truly empowering experience with finn.auto - where transparency reigns supreme, and truth conquers all.
K Kfir Lev
92 days ago

Lower than one star

My evaluation for finn.auto I wish to give lower than one star, however I can not. Don’t waste your time or cash. I simply noticed your response, so I wish to reply that. I did ask about three months, however that’s not the problem. The difficulty is that you simply don’t have any vehicles out there till subsequent month. As a substitute of losing time, you possibly can point out it on the web site.
C Crystal Martin
94 days ago

Above and Beyond Expectations: A Customer’s Journey with finn.auto

Embarking on my first one-year subscription with finn.auto was a leap of faith that truly paid off. The seamless process from start to finish left me in awe of this innovative company. Unlike anything I had experienced before, finn.auto exceeded my expectations in every way possible. The ease of scheduling my subscription and the transparency throughout the entire process were outstanding. Sure, there were guidelines to follow, like paying for any damages incurred or arranging for the vehicle's return, but the costs were reasonable and fair. The peace of mind that came with opting for increased mileage coverage and the meticulous pre-departure inspection by the driver showcased finn.auto's commitment to customer satisfaction. I must admit, I was cutting it close with the vehicle return and could only manage a standard cleaning before pickup. To my surprise, finn.auto's pricing for the cleaning matched what I would have paid for a professional detailing service. Their attention to detail and fairness in charges truly set them apart from the rest. From the delivery of a new car to my doorstep to inclusive maintenance and insurance, finn.auto's all-in-one package has won me over as a customer for life. And if I were to offer one small suggestion, it would be to consider toning down the prominent branding on the vehicle for safety reasons, especially for female customers. Perhaps a subtle decal or license plate holder could provide a more discreet alternative. Thank you, finn.auto, for making my subscription experience a memorable one. Your unrivaled service and dedication to your customers speak volumes, and I can't wait to renew my subscription upon my return.
J Justin McKinley Kane
95 days ago

Embarking on Unforgettable Journeys with FINN: A Testimonial

My journey with FINN was nothing short of extraordinary. Renting a 2023 Jeep Grand Cherokee L from 5/15/2023 to 11/15/2023 opened up a world of possibilities. Despite rescheduling my original delivery, the team at FINN surprised me with a $300 promotional discount, showcasing their commitment to customer satisfaction. Throughout the lease, their customer service team was a beacon of support, always going the extra mile to assist me. Embarking on a cross-country road trip, I traversed 9412 miles over the subscription, fully aware of the excess mileage charges. After some damage to the vehicle, which was promptly addressed and charged for as expected, FINN’s seamless pickup process at the end of the lease highlighted their efficiency and professionalism. Facing recalls during my subscription, the dealer swiftly handled the issues, ensuring my safety on the road. Even mundane tasks like an oil change were effortlessly managed, with Jiffy Lube stepping in to keep the Jeep running smoothly at no additional cost. The premium experience of a short-term lease with FINN, devoid of the usual hassles of taxes, tags, and insurance, was truly worth it. As I eagerly await my next adventure with a Chevrolet Silverado, I look back on my time with FINN fondly, appreciating the freedom and convenience they offer. Although the current availability status may be uncertain, my trust in FINN remains unwavering, and I eagerly anticipate subscribing with them again in the future.
J Jerome Lefebre
96 days ago

An Exceptional Journey with finn.auto

As a dedicated customer of finn.auto, I have had an incredible experience with their services. From the seamless onboarding process to the top-notch customer support, every interaction with them has been nothing short of amazing. I appreciate the transparency and efficiency they exhibit in all aspects of their business. One particular instance stands out in my mind: I was initially surprised by a 2000 Euro deposit requirement that was not explicitly mentioned during the sign-up process. Despite this initial hiccup, the support team was quick to address my concerns and provided me with detailed information about the deposit. Their responsiveness and willingness to assist me in navigating through this unexpected charge truly exemplified their commitment to customer satisfaction. While there was a misunderstanding regarding the deposit, I was impressed by how finn.auto handled the situation. They not only clarified the terms but also offered me a smooth cancellation process without any additional fees. Their professionalism and dedication to resolving issues promptly are commendable, and it reassured me of their integrity as a company. In conclusion, my journey with finn.auto has been nothing short of exceptional. Their clear communication, outstanding support, and commitment to customer well-being have truly set them apart in the industry. I highly recommend finn.auto to anyone looking for a reliable and trustworthy partner in their automotive needs. Thank you, finn.auto, for your outstanding service and unwavering dedication to customer satisfaction.
S Seung Yup Lee
101 days ago

Transformed My Commute with Seamless Service!

Ever since I became a subscriber with finn.auto back in September, my daily commute has been nothing short of extraordinary. The process was incredibly streamlined, with paperwork being a breeze and customer service responding promptly to any queries I had. My car arrived promptly, and I was thrilled with the quick delivery. However, the one concern lingering in my mind was the potential for excessive charges upon returning the vehicle, as experienced by others in the past. Nevertheless, the overall experience has been fantastic, and I can't stress enough how convenient it is to utilize finn.auto for temporary vehicle needs. The cherry on top? You can enjoy a generous $300 discount by using the referral code $300fromSeungYup387. Best of luck to everyone looking to simplify their transportation needs – finn.auto is the way to go!
J jesse allen
118 days ago

Unwavering Support in Times of Crisis

Reflecting on my unforgettable journey with finn.auto, I feel compelled to share my heartfelt experience. Owning a 2023 Chevy Trailblazer provided a sense of euphoria until unforeseen circumstances arose. Despite my intention to extend the vehicle subscription, I encountered a roadblock. However, fate had a different plan as I confronted a treacherous encounter with black ice, resulting in a harrowing accident. Amidst the chaos, a silver lining emerged - the impeccable safety features of the Trailblazer. The airbags deployed swiftly, safeguarding me from harm. While the vehicle bore the brunt of the impact, I emerged unscathed, filled with gratitude. Upon reaching out to finn.auto, their representative displayed unparalleled empathy, prioritizing my well-being over material possessions. Their genuine concern resonated deeply, transcending mere business interactions. Furthermore, the seamless process of acquiring a rental car underscored their commitment to customer satisfaction. Despite the adversities faced, my faith in finn.auto remains unshaken. As I eagerly anticipate exploring new horizons post-subscription, I harbor hopes of encountering an expanded fleet, catering to diverse preferences. In essence, finn.auto has not only secured my loyalty but also won my admiration through their compassion and efficient service. I eagerly await our future association, enriched by the unwavering support exhibited during moments of turmoil. Thank you, finn.auto, for being a pillar of strength in times of uncertainty.
T Terrence Wilson
127 days ago

A Journey of Satisfaction and Frustration: My FINN Experience

Reflecting on my time with finn.auto, I find myself mostly satisfied with the service and experience they have provided. From the seamless approval process to the timely delivery of my car, everything has been smooth sailing. The maintenance service has been top-notch, and I have truly developed a love for my vehicle. The professionalism and helpfulness of the customer care team at FINN have left a positive impression on me. However, as I now seek to renew my subscription for a follow-up vehicle, I am faced with some frustrations. One aspect that has been disheartening is the lack of updated information on their website and app. Despite my eagerness to continue my journey with FINN, the limited and stagnant vehicle inventory available for selection has been disappointing. The repetitive display of the same 8 cars pending availability, none of which align with my preferences, has left me feeling stuck. Furthermore, as I express my willingness to refer others to FINN, I am met with a sense of embarrassment due to the constrained choices visible on the platform. My desire for a newer model of the same car I have enjoyed for the past 12 months seems to be at odds with FINN's shift towards AUDI vehicles, creating uncertainty about my future with the company. I am hopeful that FINN can address these challenges and offer me the opportunity to continue my journey with them. As a loyal customer, the prospect of having to look elsewhere is the last thing I want. I believe in the potential of FINN to deliver exceptional service and cater to the needs of their customers, and I look forward to a resolution that will reignite my satisfaction and trust in the brand.
E Evelia Bottino
151 days ago

Exceptional Service Beyond Expectations

Reflecting on my experience with finn.auto, I can confidently say that they offer exceptional service that goes beyond expectations. Six months ago, when I decided to get a car, their delivery service truly stood out. The convenience of having the car delivered right to my doorstep was unparalleled, saving me time and hassle. Moreover, the fact that insurance was included from the get-go was a huge relief. It provided me with a sense of security and peace of mind, knowing that I was covered from the start. This attention to detail and customer satisfaction is truly commendable. Another aspect that I greatly appreciated was their round-the-clock support service. Knowing that help was just a phone call away, no matter the time of day, added an extra layer of comfort. Whether it was a simple query or a pressing issue, their support team was always there to assist promptly and efficiently. Overall, my experience with finn.auto has been nothing short of excellent. I wholeheartedly recommend their service to anyone in need of a hassle-free and reliable car leasing experience. Thank you, finn.auto, for exceeding my expectations and providing top-notch service. I am truly grateful for the peace of mind you have given me.
F Flavio de Oliveira
225 days ago

Unwavering Trust and Exceptional Service: My Ongoing Journey with FINN.auto

Emotions run high as I delve into my second year with FINN.auto, akin to a cherished companion on my automotive voyage. The allure of a Tesla, my dream machine, drew me into this alliance, and I have not looked back since. What sets FINN apart, beyond mere transactions, is their unwavering commitment to delivering on promises without a hint of ambiguity. From the rapturous moment of receiving my Tesla to navigating the nuanced realms of customer service, FINN.auto has consistently exceeded expectations. Their team epitomizes the epitome of professional courtesy and genuine care, a rare blend that transforms mere transactions into enduring relationships. The echoes of my first contract reverberate in the camaraderie I share with FINN, a testament to their unwavering consistency in delivering on their word. With every interaction, they have not just heard but truly listened, crafting an experience that resonates with heartfelt sincerity. As I look ahead, envisioning countless miles of exhilarating drives in my beloved Tesla, my faith in FINN.auto stands unshaken. For those seeking not just a vehicle, but a partner in their automotive odyssey, FINN.auto emerges as a beacon of trust and excellence, a sentiment I hold dear in my ongoing journey.
R Robert
231 days ago

Exceptional Service Beyond Expectations at Finn.auto

From the moment I engaged with Finn.auto, I was taken aback by the exceptional service I received. The team's dedication to detail surpassed all my expectations as I embarked on acquiring my vehicle. Opting for a 1-year subscription, I was amazed by the promptness with which every query and concern of mine was addressed. Their responsiveness was unparalleled; I never had to endure a waiting period for assistance. Finn.auto epitomizes professionalism, skillfully pairing it with a customer-centric approach that exudes loyalty and respect. My journey with Finn.auto has been nothing short of remarkable, ever since day one. I can confidently vouch for their commitment to delivering unparalleled service that elevates the overall customer experience.
D Donald Kennel
319 days ago

Transform Your Car Experience with Finn: Seamless Subscriptions and Unmatched Support!

Embarking on my journey with Finn was a game-changer. The ease of subscribing to their services simply blew me away, and knowing that there's always a dedicated person ready to assist behind the scenes truly sets them apart. From the moment my new car was delivered, complete with a personalized walk-through by the driver, I felt like I was stepping into a world of automotive luxury. Since then, it's been nothing short of pure magic – a 'set it and forget it' lifestyle that's both liberating and stress-free. With just the simple tasks of refueling and occasional cleaning (Maine winters can be harsh!), my driving experience has been elevated to a whole new level of convenience. What truly sets Finn apart, though, is their exceptional customer support. It's not just a team on the other end; it's a dedicated individual who becomes your go-to for anything you may need. I recently encountered a factory recall issue, and to my surprise, Finn took care of the entire process seamlessly – no tedious paperwork or hassle on my end. The peace of mind and assistance they provide is truly unmatched. Thank you, Finn, for revolutionizing my car ownership experience and making me a customer for life!

Introduction:

Finn.auto is a leading online automotive retailer that offers hassle-free car leasing services for customers in Germany. With a focus on providing a seamless user experience and excellent customer service, Finn.auto has established itself as a reliable and convenient platform for individuals looking to lease a car. In this editorial review, we will delve into various aspects of Finn.auto, including the pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

One of the noteworthy advantages of Finn.auto is their extensive selection of high-quality vehicles, ranging from compact cars to SUVs. They also offer flexible leasing terms, allowing customers to choose the duration that best suits their needs. Additionally, Finn.auto eliminates the need for traditional paperwork and streamlines the leasing process with their easy-to-use online platform. On the other hand, a limitation of Finn.auto is that their services are currently only available in Germany. This restricts access to their offerings for individuals residing outside the country.

User Experience:

Finn.auto prioritizes user experience by providing a user-friendly interface that simplifies the leasing process. Their website is intuitively designed, enabling customers to browse and select vehicles effortlessly. The platform also offers detailed descriptions and specifications for each car, ensuring transparency and informed decision-making.

Pricing and Value for Money:

Finn.auto offers competitive and transparent pricing for their car leasing services. Their pricing structure includes all necessary costs, such as insurance, taxes, and maintenance, ensuring customers have a comprehensive understanding of their expenses. The value for money provided by Finn.auto is exceptional, as the convenience and hassle-free experience they offer greatly outweigh the costs associated with traditional car ownership.

Customer Service:

Finn.auto sets high standards for customer service, providing responsive and knowledgeable assistance to address any queries or concerns. Their support team is readily available via phone, email, or chat, ensuring prompt and effective communication. Customers can expect a personalized and satisfactory experience when dealing with Finn.auto's customer service representatives.

Product Quality and Selection:

Finn.auto offers a wide range of vehicles from reputable manufacturers, ensuring customers have access to high-quality cars. Each vehicle undergoes regular maintenance and inspections, guaranteeing that customers receive well-maintained and reliable vehicles. The selection includes various models, accommodating different budgets, preferences, and needs.

Website Usability:

The Finn.auto website is designed with usability in mind, featuring a clean layout and intuitive navigation. Customers can easily search for specific cars, filter results based on preferences, and find relevant information about leasing terms and conditions. The website is optimized for both desktop and mobile devices, ensuring a seamless browsing experience across multiple platforms.

Returns and Exchanges:

Finn.auto prioritizes customer satisfaction and offers a hassle-free return and exchange policy. If a customer encounters any issues with their leased vehicle, Finn.auto promptly addresses the problem and provides suitable alternatives if necessary. The transparent and efficient returns and exchanges process further enhances customer confidence and trust in the platform.

Promotions and Discounts:

Finn.auto occasionally offers promotional deals and discounts on select vehicles, allowing customers to secure even more advantageous leasing terms. These promotions provide an opportunity for potential customers to benefit from additional cost savings when leasing a car through Finn.auto.

Reputation:

Finn.auto has established a strong reputation in the car leasing industry, known for their reliability, transparency, and customer-centric approach. They have garnered positive reviews from satisfied customers, praising their professional services and high-quality vehicles. Finn.auto's commitment to maintaining a positive reputation is evident through their consistent efforts to improve user experience and offer exceptional leasing services.

Payment Options:

Finn.auto offers convenient payment options to suit various customer preferences. Customers can make payments via bank transfer or set up automatic monthly payments through their preferred payment method. This flexibility ensures ease of payment and caters to individual financial needs.

Loyalty Programs:

Finn.auto does not currently have a loyalty program in place. However, they constantly strive to provide the best possible experience to all customers, regardless of their previous leasing history. Their commitment to maintaining exceptional service standards ensures that all customers feel valued and appreciated.

Customer Reviews:

Customer reviews play a crucial role in evaluating the reputation and reliability of any company. Finn.auto has received overwhelmingly positive reviews from satisfied customers, highlighting their excellent customer service, straightforward leasing process, and high-quality vehicles. The consistently positive feedback demonstrates Finn.auto's dedication to ensuring customer satisfaction.

Community Involvement:

Finn.auto actively engages with the community through various initiatives and sponsorships. They support local events and organizations, exemplifying their commitment to giving back to the communities they operate in. Finn.auto's involvement in community activities reinforces their positive image and establishes them as a socially responsible company.

Shipping and Costs:

As an online car leasing platform, Finn.auto does not require physical shipping. Once the leasing agreement is finalized, customers can either pick up their chosen vehicle from a designated location or opt for delivery to their preferred address. All associated costs, including insurance, taxes, and maintenance, are included in the leasing price, ensuring transparency and eliminating any additional surprises. In conclusion, Finn.auto is a reputable and trustworthy online car leasing platform that provides a seamless user experience, extensive vehicle selection, competitive pricing, and excellent customer service. With their commitment to transparency, convenience, and customer satisfaction, Finn.auto stands as a reliable option for individuals seeking hassle-free car leasing services in Germany.