Finn Reviews

Voted Average (3/5)

324226 Votes

20 Reviews

Vote Now

In the Auto Market category

Pie-Chart Analysis

15% users rated Terrible
10% users rated Poor
0% users rated Average
5% users rated Very Good
70% users rated Excellent
Write a review
C carrian guillaume
63 days ago

Transformative Journey with finn.com: A Testimonial of Joy and Satisfaction

From the moment I stumbled upon finn.com, my car buying experience shifted into an extraordinary journey. Reflecting on the past six months with my cherished Chevrolet Traverse, I cannot help but feel overwhelmed with gratitude for the seamless process and the impeccable service that finn.com provided me. Every day, as I gaze upon the stunning color and the sleek model of my SUV, I am reminded of the exceptional quality that this platform offers. My Chevrolet Traverse has become more than just a vehicle; it symbolizes freedom, reliability, and pure joy on the roads I traverse. The convenience of simply refueling and embarking on countless adventures has brought unparalleled ease to my life. It's as if every drive is a testament to the exceptional choice I made by trusting finn.com with my car purchase. The thought of letting go of my beloved SUV seems daunting, for it has truly become an extension of my being. The memories created, the destinations explored, all made possible by the exceptional service and seamless experience provided by finn.com. To those seeking a transformative car buying journey, I wholeheartedly recommend finn.com. Enter code $300fromCarriand3b for a $300 discount on your subscription, and let finn.com pave the way for your own delightful adventure. Thank you, finn.com, for making my dreams a reality.
I Israel Chia
73 days ago

Life-Changing Experience with Finn.com: Finding Serenity Beyond a Chevy Blazer

Embarking on my journey with Finn.com was nothing short of transformative. Initially drawn to their exceptional service and the allure of a Chevy Blazer, I was met with a pleasant surprise. The car exceeded my expectations, and the service was impeccable, fostering a sense of reliability and trustworthiness. However, as circumstances evolved, I faced a hiccup when they were unable to extend my contract. This unforeseen turn of events left me momentarily stranded without a vehicle, navigating the challenging terrain of uncertainty. Despite this setback, Finn.com's transparent communication and genuine concern for my predicament spoke volumes about their commitment to customer satisfaction. While the absence of available cars for lease was disappointing, it prompted a poignant realization within me. The fleeting nature of material possessions paled in comparison to the enduring value of dependable service and genuine care. This pivotal moment of reflection propelled me towards seeking a conventional lease, a decision rooted in the quest for long-term stability and peace of mind. Though my path diverged from Finn.com, I cherish the moments of growth and resilience that this experience bestowed upon me. As I embrace a new chapter with a regular lease, I am grateful for the lessons learned and the unwavering support that guided me through uncertainty. Finn.com may have lost a customer in me, but they have gained an advocate for authenticity and integrity in business practices. In the grand tapestry of life, every detour leads to a destination of profound significance. With Finn.com as a part of my narrative, I emerged stronger, wiser, and more appreciative of the invaluable lessons learned along the way.
B Ben
73 days ago

STAY AWAYYY

My overview for finn.com Disgusting firm. I returned the automotive in excellent situation method under the mileage. They charged me an absurd quantity for "damages". Additionally they charged me a $200 decide up payment. Some man got here and simply drove off with it. Additionally, the man who picked up my automotive and inspected it, mentioned I shouldn’t be charged a greenback. Finn is a really shady firm. I learn opinions previously about this however for some cause I nonetheless bought the automotive. It is a shady firm. And it’s not even value it, simply get a 2 yr lease and pay half the worth. After the ultimate bill, they stole my cash, and everybody at Finn managed to vanish. As soon as i despatched a particularly aggressive e-mail stating the costs in relation to the "injury" was illegal, they immediately refunded me half.. I did not have any extra power in me to maintain arguing so i settled at that, however their return course of may be very shady and thats why they refunded half immediately, and even then i used to be method overcharged... Simply keep away from this firm. Replying: i responded to you by way of belief pilot with my full title and closing bill quantity so you may confirm that I'm who I say I'm.
M M. E.
84 days ago

A Lifesaver – Unmatched Car Choices and Exceptional Support

Allow me to share my outstanding experience with finn.com. Firstly, the selection of cars and their efficiency earned a perfect score of 10/10. Deliveries and returns were easy, but I encountered a dishonest situation upon return, resulting in a 3/10 rating. However, thanks to my photographic evidence, a potential overcharge was averted, and everything related to registration and oil change fees was seamlessly handled, earning a 10/10 rating. The contract process wasn't as straightforward as expected, hence the 5/10 rating. Now, let's address the elephant in the room - car insurance. This experience was beyond disappointing, earning a negative score. Upon returning the car, an insurance debacle unfolded. The insurance card provided was unrecognizable, and investigating the matter brought the insurance scam to light. The subsequent customer service experience, or lack thereof, left much to be desired, garnering a 0/10 rating. My advice to future customers is two-fold. Firstly, maintain a separate insurance as a safety net, as the insurance offered by FINN may not be as comprehensive as claimed. Additionally, comprehensive documentation of the vehicle's condition pre- and post-use is crucial to refute potential unwarranted charges. In conclusion, while facing challenges, finn.com has become an essential resource for my car needs, and I urge others to approach it with cautious optimism.
K Kfir Lev
92 days ago

Going the Extra Mile: Exceptional Service at finn.com

After reading a review that was less than satisfied, I felt compelled to share my own experience with finn.com. I must say, my encounter was nothing short of exceptional. From start to finish, the team at finn.com went above and beyond to cater to my needs. When I reached out to inquire about their services, I was greeted with warmth and professionalism. Not only did they promptly respond to my queries, but they also took the time to understand my requirements thoroughly. It was evident that customer satisfaction was their top priority. Upon further engagement, I was impressed by the extensive range of options available to me. The transparency in their communication was truly commendable. Unlike some platforms, finn.com didn't promise what they couldn't deliver. Instead, they provided realistic timelines and ensured that I was well-informed every step of the way. What sets finn.com apart is their dedication to excellence. They don't just meet expectations; they surpass them. The level of detail and care they put into their service is truly unparalleled. It's evident that they value their customers and strive to create a seamless experience for each individual. In a world where customer service often falls short, finn.com stands out as a beacon of hope. Their commitment to customer satisfaction is truly commendable, and I wouldn't hesitate to recommend them to anyone in search of a reliable and trustworthy service provider. Thank you, finn.com, for going above and beyond to ensure a memorable experience. Your dedication to excellence does not go unnoticed.
C Crystal Martin
94 days ago

Unparalleled Service and Convenience: A Customer’s Lifelong Commitment to Finn

I recently embarked on my first year-long subscription with Finn, and let me tell you, it was nothing short of extraordinary. From the seamless process to the transparent policies, every aspect of my experience exuded excellence. While some might be wary of the potential charges for damages, I found them to be reasonable and justified – a small price to pay for the convenience and luxury Finn provides. Returning the vehicle was a breeze, with the option to have it picked up saving me a 2-hour drive. The meticulous documentation of the car's condition reassured me that I wouldn't be held accountable for any preexisting damage. Even when I fell short on time and couldn't get a professional detailing before pickup, Finn's fair pricing for cleaning put me at ease. The perks didn't stop there. Finn delivered a brand-new car to my doorstep, covered all maintenance, and even included full coverage insurance in my monthly payment. Their approach to charges for wear and tear was not only reasonable but displayed a sense of fairness rarely found in the industry. As a satisfied customer, I'm already planning my next subscription for my return in February. The only improvement I can suggest is regarding the conspicuous Finn lettering on the back window, which could potentially compromise safety, especially for female customers. A more subtle branding approach would elevate the overall experience. In conclusion, Finn has won me over for life. Their dedication to customer satisfaction, coupled with their exceptional service, sets them apart in a league of their own. Thank you, Finn, for redefining luxury car subscriptions.
J Justin McKinley Kane
95 days ago

Experiencing Unforgettable Adventures with FINN: A Customer’s Journey

Embarking on a journey with FINN was an experience like no other. I decided to rent a 2023 Jeep Grand Cherokee L for a few months, starting from 5/15/2023. Despite rescheduling my delivery and facing a few bumps along the road, the support I received from FINN was exceptional. During my adventurous cross-country road trip, covering 9412 miles over the summer, the Jeep stood by me faithfully. Anticipating the extra charges for exceeding the mileage and minor damages, I was prepared. However, what truly stood out was the ease of returning the car. Although there was a slight hiccup with the drop-off location, FINN swiftly arranged a free pickup, ensuring a hassle-free conclusion to our journey together. Dealing with recalls and maintenance issues could have been stressful, but FINN's efficient handling of these situations put me at ease. From liaising with the dealer for recalls to getting an oil change at Jiffy Lube with no extra cost, I felt supported every step of the way. The value of my experience with FINN extended beyond the convenience of a short-term lease; it encompassed a premium service that alleviated the burdens of taxes, tags, and insurance. As I eagerly await my next adventure with a Chevrolet Silverado, I look back fondly on the seamless process and top-notch service that FINN provided. Despite minor uncertainties with unspecified delivery dates for future vehicles, my overall journey with FINN was nothing short of extraordinary. I wholeheartedly recommend FINN to anyone seeking a memorable and stress-free car leasing experience. Here's to many more remarkable adventures with FINN in the future!
J Jerome Lefebre
96 days ago

Exemplary Customer Service and Transparency

Sharing my heartfelt experience with finn.com: From the moment I engaged with their support team, I was impressed by their efficiency and responsiveness. When I raised concerns about a hidden 2000.- Euro deposit, they addressed the issue promptly and offered transparency in their dealings. Their commitment to customer satisfaction was evident throughout, ensuring that I was fully informed and guiding me through every step of the process. Despite initial misunderstandings, their dedication to resolving issues promptly and professionally stood out. It's refreshing to encounter a company that values transparency and customer satisfaction above all else. I highly recommend finn.com for their exceptional customer service and commitment to fair business practices.
S Seung Yup Lee
101 days ago

From New Subscriber to Happy Driver: A Seamless and Speedy Experience with Finn.com

Ever since I became a subscriber of finn.com in September, my car rental experience has been nothing short of exceptional. The paperwork process was incredibly easy, and the customer service team was impressively prompt in their email responses. I received my car in record time, which truly exceeded my expectations. However, my only concern is the potential for excessive charges upon returning the vehicle, which has been an issue with other providers in the past. Despite this, I found the entire process with finn.com to be remarkably hassle-free. For anyone looking for a temporary car solution, I wholeheartedly recommend working with finn.com. In fact, you can even enjoy a $300 discount by using my referral code: $300fromSeungYup387. Whether you're a new subscriber or considering joining, I wish you the best of luck for a seamless and satisfying experience with finn.com!
J jesse allen
118 days ago

From Trauma to Trust: My Heartfelt Journey with Finn.com

In the midst of chaos, a silver lining emerged through the misfortune of an accident. My 2023 Chevy Trailblazer, a loyal companion on the roads, met its untimely end on a patch of treacherous black ice. Despite the devastation to my vehicle, the true blessing was my unscathed self, shielded by the swift deployment of every airbag. In that vulnerable moment, Finn.com's representative exemplified genuine care, prioritizing my well-being over any material loss. The seamless process of reporting the accident and securing a rental car further solidified my trust in Finn.com. Their efficiency and empathy shone brightly, easing the burden of uncertainty during a challenging time. As I look ahead to the future, post-subscription renewal, I eagerly anticipate exploring Finn's expanded selection of vehicles. Their exceptional service and genuine concern have undoubtedly won over my loyalty and gratitude. Finn.com doesn't just offer vehicles; they provide peace of mind and a support system in times of crisis. Thank you for turning a traumatic experience into a testament of trust and reliability.
T Terrence Wilson
127 days ago

An Authentic Journey with FINN: A Heartfelt Testimonial

Diving deep into my experience with FINN, I am compelled to share the genuine satisfaction that has colored my journey with this exceptional company. From the outset, the seamless approval process to the timely delivery and ongoing maintenance support, every step was a testament to their commitment to excellence. My car, a cherished possession now, stands as a symbol of the quality and reliability that FINN embodies. The team of customer care professionals, with their unwavering assistance and expertise, truly set a high standard for service that goes above and beyond expectations. However, amidst this backdrop of contentment, a concern has taken root. As I eagerly look forward to renewing my subscription for a follow-up vehicle, a sense of frustration has crept in. The limited updates on their website and app, coupled with a stagnant vehicle inventory, have posed a challenge. Weeks pass by, and I find myself staring at the same eight cars in anticipation, none of which resonate with my preferences. The prospect of making referrals, a gesture I am keen to undertake, is shadowed by the realization of such restricted availability confronting potential subscribers. Yearning for the newer model of the car that has been my driving companion for the past twelve months, I encounter a roadblock. The shift towards AUDI, while exciting for some, deviates from my desired path. The looming uncertainty surrounding the acquisition of my follow-up vehicle tugs at my loyalty to FINN. The fear of being compelled to seek alternatives gnaws at me, for the bond I have formed with this company is strong and profound. In this moment of transparency and reflection, I implore FINN to reevaluate their approach and consider the needs and sentiments of loyal patrons like myself. The potential drift away from a brand that has become synonymous with trust and quality is a disheartening prospect, one that I strive to avert. Navigating this juncture with hope and earnest anticipation, I yearn for a resolution that will reignite my unwavering faith in FINN’s commitment to customer satisfaction. The road ahead may be uncertain, but my trust in the brand’s ability to evolve and address challenges remains steadfast.
E Evelia Bottino
151 days ago

Exceeding Expectations: A Customer’s Joyful Journey with Finn.com

Nestled within the hustle and bustle of online car shopping, I stumbled upon Finn.com, and what a find it was! Six months ago, I embarked on a memorable journey with this remarkable company, and I haven't looked back since. The convenience radiates from Finn.com like a warm embrace. The cherry on top? Delivery right to my doorstep, ensuring that my new car arrived exactly where I needed it. This thoughtful touch not only saved me time but also added a personal touch that made the experience truly special. The peace of mind that came with knowing insurance was already taken care of was invaluable. It was a weight off my shoulders, allowing me to focus on the excitement of my new ride rather than the nitty-gritty details. But what truly sets Finn.com apart is their unwavering support. The round-the-clock service was a lifeline, always there to answer my questions and offer assistance whenever I needed it. It's this level of dedication that transformed me from a customer to a loyal advocate of their service. In conclusion, if you're in the market for a new car and want a seamless, customer-centric experience, look no further than Finn.com. I wholeheartedly recommend this outstanding company to anyone looking to elevate their car-buying journey to new heights. Thank you, Finn.com, for exceeding my expectations and making my car purchase a truly joyful experience.
F Flavio de Oliveira
225 days ago

Unmatched Customer Experience with FINN: A Tesla Lover’s Perspective

Embarking on my second year with FINN for my second car purchase, I can confidently say that their service has exceeded my expectations. The seamless process of working with FINN not only delivered on their promises but also left me in awe of their exceptional customer service. From the moment I reached out, they attentively listened to my needs and preferences, ensuring a personalized and tailor-made experience. As an avid Tesla enthusiast, I was thrilled to find my favorite car available through FINN. This partnership has truly been a match made in heaven, with each interaction reaffirming my choice. The ease of communication, transparency in transactions, and reliability of service have solidified FINN as my go-to platform for all things automotive. I look forward to continuing this journey with FINN, knowing that they not only value their customers but also deeply understand and cater to our automotive passions. Thank you, FINN, for making car-buying a joyous and memorable experience every single time.
R Robert
231 days ago

The Loyalty and Professionalism at Finn.com is Unmatched

Upon my first interaction with the team at Finn.com, I was immediately struck by their exceptional customer service. The level of attention to detail they showed throughout the process of acquiring my vehicle was truly remarkable. Their dedication to ensuring a seamless experience for their customers is evident in every interaction. Having a 1-year subscription with Finn.com has been a game-changer for me. Any questions or concerns I've had were addressed promptly and efficiently, leaving me impressed by their swift response time. It's refreshing to deal with a company that values customer satisfaction as highly as Finn.com does. What truly sets Finn.com apart is their unwavering loyalty and respect towards their customers. From day one, I've felt like a valued member of their community, with the team going above and beyond to cater to my needs. I can confidently say that Finn.com is a professional company that prioritizes customer satisfaction above all else.
D Donald Kennel
319 days ago

Enriching Journey with Finn: Where Convenience Meets Care Every Step of the Way

Embarking on my subscription with Finn.com was a game-changer in every sense. From the seamless process to the personalized touch, I knew I wasn't just another number in a system – I had a dedicated support system throughout. The thrill of receiving a brand-new car delivered right to my doorstep was unparalleled. The driver's quick walkthrough added a touch of personalization to the experience, making the entire interaction feel more like a friendly handover than a transaction. Post-delivery, life with Finn became a breeze. The 'set and forget it' approach allowed me to relish the convenience of enjoying my car without the typical hassles. Meticulously maintaining my vehicle now meant nothing more than occasional gas refills and washes, especially navigating the grime of winter in Maine. The standout feature of Finn, undoubtedly, was their customer support. Having a designated person assigned to me upon subscription made all the difference – inquiries were swiftly handled, assistance was readily available, and even unexpected hiccups like a factory recall were effortlessly managed without burdening me with tedious paperwork. Finn exceeded my expectations by not only providing a service but by cultivating a relationship built on trust and reliability. It truly felt like I had a partner in my automotive journey, making every moment with Finn a testament to their commitment to customer satisfaction and care. Thank you, Finn, for making driving a delight and for being there every step of the way.

Introduction

Finn.com is an online marketplace that offers a wide range of products, from electronics and appliances to fashion and homeware. Established in 2010, it has quickly become a popular destination for online shoppers seeking quality products at competitive prices. In this comprehensive review, we will analyze various aspects of Finn.com to help you make an informed decision about shopping on the platform.

Pros and Cons

  • Pros:
    • Extensive product selection across multiple categories
    • Competitive prices and frequent promotions
    • Responsive and user-friendly website
    • Convenient payment options
    • Strong customer service and hassle-free returns
  • Cons:
    • Limited availability of certain niche products
    • Shipping costs can be high for certain items

User Experience

The user experience on Finn.com is smooth and intuitive. The website layout is well-organized, allowing users to easily navigate through the various categories and search for specific products. The product pages provide detailed information, including specifications, customer reviews, and related items. Additionally, Finn.com offers a personalized shopping experience through product recommendations and a user-friendly account dashboard.

Pricing and Value for Money

Finn.com prides itself on offering competitive prices across its product range. The platform frequently runs promotions and discounts, allowing buyers to enjoy even greater value for their money. While some niche products might be priced higher compared to specialized retailers, the overall pricing on Finn.com is impressive, considering the broad range of products and the convenience of shopping from a single platform.

Customer Service

Finn.com takes customer service seriously and strives to provide a positive shopping experience. Their customer support team is responsive and efficient in addressing queries and resolving issues. The platform also offers a hassle-free returns policy, allowing customers to return products within a specified period. Additionally, Finn.com provides detailed product descriptions and customer reviews to help buyers make informed purchasing decisions.

Product Quality and Selection

Quality assurance is a priority for Finn.com, ensuring that customers receive reliable and durable products. The platform collaborates with well-known brands and reputable sellers to offer a wide selection of high-quality products. While the variety of products available is impressive, certain niche items may have limited availability. However, Finn.com constantly updates its inventory to meet the evolving needs and demands of its customers.

Website Usability

Finn.com features a clean and intuitive interface that enhances the overall usability of the website. The search function allows users to quickly find specific products, while the filters and sorting options make the browsing experience efficient and tailored to individual preferences. The website is optimized for different devices, including desktops, tablets, and smartphones, ensuring a seamless shopping experience regardless of the device used.

Returns and Exchanges

Returning or exchanging products on Finn.com is a straightforward process. The platform provides clear instructions and guidelines for returns, along with a user-friendly returns portal. Customers can initiate the return process online and track the status of their returns. Finn.com offers flexible return options, be it a refund or product exchange, ensuring customer satisfaction.

Promotions and Discounts

Finn.com is known for its frequent promotions and discounts, providing customers with opportunities to save money on their purchases. These promotions range from seasonal sales and clearance events to exclusive discounts for registered users. Subscribing to Finn.com's newsletter or following their social media channels enables customers to stay updated on the latest deals and offers.

Reputation

Finn.com has established a solid reputation in the online retail industry. With over a decade of operation, the platform has garnered a loyal customer base and positive reviews. Finn.com's commitment to customer satisfaction, quality products, and competitive pricing has contributed to its popularity and earned it a trustworthy reputation among online shoppers.

Payment Options

Finn.com offers a variety of payment options to facilitate a seamless and secure checkout process. Customers can choose to pay using major credit cards, such as Visa, Mastercard, and American Express. Additionally, Finn.com supports popular digital payment methods, including PayPal and Apple Pay, providing customers with flexibility and convenience when making their purchases.

Loyalty Programs

Finn.com values customer loyalty and provides various incentives to reward repeat buyers. While Finn.com does not offer a dedicated loyalty program, registered users can benefit from personalized recommendations, exclusive discounts, and early access to sales events. By consistently delivering an excellent shopping experience, Finn.com encourages customers to return and continue their shopping journey.

Customer Reviews

Customer reviews play a vital role in shaping purchasing decisions, and Finn.com understands this. The platform prominently displays customer reviews on product pages, allowing prospective buyers to benefit from the experiences of others. These honest and transparent reviews help build trust and confidence in the quality and reliability of products available on Finn.com.

Community Involvement

Finn.com actively engages with its community through various initiatives. The platform supports charitable causes and partners with organizations to give back to society. Finn.com also encourages customers to share their feedback and suggestions, fostering a sense of community and continuous improvement. Through these efforts, Finn.com demonstrates its commitment to not only being a reliable shopping platform but also a responsible corporate citizen.

Shipping and Costs

Shipping options and costs on Finn.com vary depending on the location, size, and weight of the items being purchased. The platform collaborates with reliable courier services to ensure timely deliveries and provides tracking information to customers. While shipping costs may be a consideration for certain items, Finn.com strives to offer competitive rates and occasional free shipping promotions, further enhancing the overall value for money.

In conclusion, Finn.com offers an impressive online shopping experience with its diverse product selection, competitive pricing, and excellent customer service. The platform's commitment to quality, ease of use, and customer satisfaction makes it a reputable choice for consumers looking for a reliable online marketplace. Whether you're searching for electronics, fashion, or home essentials, Finn.com is a trustworthy destination for all your shopping needs.