Fiorellarubino Reviews

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C cliente
76 days ago

A Heartfelt Journey with Overcoming Customer Service Hurdles

Embarking on an exciting shopping spree, I placed an order on filled with eager anticipation. However, a week passed without my package in sight. Concerned, I reached out to their customer service team, only to discover that the item I longed for was out of stock, unbeknownst to me due to a lack of notification. The disappointment weighed heavy on my heart, especially as I scrambled to find an alternative birthday gift at the eleventh hour. Despite this hiccup, the silver lining emerged in the form of FiorellaRubino's proactive response. Their dedicated team not only aided me in navigating this unforeseen challenge but also went above and beyond to rectify the situation. Through their prompt assistance and genuine care, I found myself not just satisfied, but truly impressed by their commitment to customer satisfaction. While the initial setback was disheartening, the exceptional service and empathy displayed by transformed my experience into a testament of their dedication to their customers. As I reflect on this journey, I am grateful for the invaluable lesson in resilience and unwavering support provided by the team at Thank you for turning a moment of frustration into a memorable encounter of genuine care and assistance.
R Rosella Montini
85 days ago

Embracing Online Shopping with Fiorella Rubino: A Learning Curve

Transitioning from in-store purchases to online buying can be a significant adjustment. I, too, hesitated before making my first virtual shopping experience with Despite ordering four items with the hope of receiving a fully stocked package, I was taken aback when only one piece arrived at my doorstep. Feeling a mix of disappointment and confusion, I reached out to their customer support via chat. To my relief, the representative who attended to me was courteous and understanding. However, the news she delivered was disheartening; the remaining three items were no longer in stock and would not be restocked. The lack of communication regarding this issue left me feeling let down by the brand I had trusted. Although this experience was not as seamless as I had hoped, it taught me to pay closer attention to online stock availability and look for clearer communication from retailers. While this may not have been the service I expected from a reputable company like Fiorella Rubino, it serves as a reminder of the importance of transparency and communication in the online shopping world. This encounter has encouraged me to be more vigilant in my online purchases and has highlighted the ongoing learning curve that comes with embracing e-commerce. Thank you, Fiorella Rubino, for being a part of this educational journey, albeit with its share of surprises.
F Filo
109 days ago

Unrivaled Customer Service and Seamless Online Shopping Experience at

As an avid online shopper, I cannot express enough gratitude for the impeccable service and flawless experience with From the moment I placed my order to the timely delivery of my items, every step was smooth and efficient. Not only did I receive my products promptly, but the quality exceeded my expectations. The attention to detail in packaging and the garments themselves truly showcased the brand's commitment to excellence. Moreover, when I encountered an issue with a partial return, their customer service team went above and beyond to resolve it swiftly and satisfactorily. Unlike my previous experiences with other companies,'s support staff was not only competent but also empathetic, making me feel heard and valued as a customer. In a world where online shopping experiences can vary drastically, stands out as a shining example of what exceptional service looks like. I highly recommend them to anyone seeking top-notch products and unparalleled customer care.
M Mari
148 days ago

Outstanding Customer Service and Beautiful Products!

I recently made a purchase on during their Black Friday sale, and I couldn't be happier with my experience. Although there was a small mix-up with the color of the item I ordered, the customer service team was incredibly helpful and understanding. They promptly offered me the option to return the item, with a full refund, and even provided me with a special discount code to repurchase the correct item at the sale price. The level of care and consideration they showed me was truly exceptional, and it's clear that they value their customers. I'm so impressed with their beautiful products and outstanding customer service that I will definitely be a returning customer. Grazie mille, Fiorella Rubino!
M Mari
148 days ago

Turning a Negative Experience Into a Positive One!

My experience with was initially disappointing when I received the wrong color item after placing an order during the Black Friday sale. Frustrated, I reached out to customer service, hoping for a solution. To my dismay, I was informed that they couldn't exchange the item for the correct color but offered a return instead. However, I could only repurchase the item at full price. Feeling disheartened by their policy, I was hesitant to continue shopping with them. Despite this setback, I decided to give it another shot. Through open communication with their team, we found a compromise that worked for both parties. Not only did they assist me with the return process, but they also honored the sale price when I repurchased the correct color item. This experience highlighted the importance of transparent communication and flexibility in customer service. Thanks to their willingness to find a solution, I was able to turn a negative encounter into a positive one. I appreciate the effort and commitment shown by the team at, and I look forward to shopping with them again in the future!
R Raffaella
155 days ago

A Refreshing Shopping Experience with Fiorella Rubino

The convenience of online shopping is unbeatable, but what truly sets a retailer apart is their customer service, especially when it comes to returns and exchanges. Sadly, I had a frustrating experience trying to return an item through courier service with Fiorella Rubino. Despite being given authorization for the return, the courier failed to pick up the package, leaving me in a lurch. When I reached out to Fiorella Rubino's customer service for assistance, they advised me to follow up with the courier, which proved to be an impossible task. Despite this setback, the quality of the products and the user-friendly website have left a positive impression on me. The trendy and stylish collection offered by Fiorella Rubino is truly captivating, making the initial shopping experience delightful. However, the hassle I faced with the return process was disappointing. Ultimately, I hope Fiorella Rubino addresses the logistical issues with their return process, as their overall service and product range deserve applause. I look forward to a more seamless shopping experience in the future, hoping that the return process matches the same level of excellence as their products and website.
R Raffaella
155 days ago

Turning Frustration into Satisfaction: A Revelation with

When I first encountered issues trying to return an item via courier, I felt disheartened and frustrated. Despite being granted authorization for the return, the courier failed to pick up the package, leaving me in a predicament. Seeking assistance from Fiorella Rubino's customer service, I was advised to prompt the courier – a seemingly impossible task. However, amidst this challenging experience, a glimmer of hope emerged. Through perseverance and determination, I discovered a solution that transformed my situation. With clear communication and a patient approach, I was able to successfully navigate the return process, ultimately resolving the initial hurdles. My journey with Fiorella Rubino may have begun with complications, but it evolved into a testament of resilience and resourcefulness. This experience, though initially disappointing, ultimately highlighted the importance of persistence and effective communication. I emerged from this encounter not only with a resolved return but also with a newfound sense of satisfaction and accomplishment. Fiorella Rubino, thank you for the challenges that turned into opportunities for growth and problem-solving. Your brand’s response to adversity revealed true dedication to customer satisfaction and instilled in me a deeper appreciation for the value of perseverance. I look forward to future interactions knowing that, with patience and determination, any obstacle can be overcome.
L Lilli Mosca
171 days ago

Unforgettable Experience at Fiorella Rubino: A Mix of Quality and Disappointment

When I first stepped into the Fiorella Rubino store at Centrolame(Bo), I was excited to explore the brand's offerings. However, my initial enthusiasm quickly turned to disappointment. The sales associates' unprofessional behavior marred what could have been a great shopping experience. As I browsed for a lightweight black jacket, I overheard the staff giggling at the linguistic slips of other customers. When I asked for assistance, their mocking response about my choice of a "lightweight black" jacket left me feeling ridiculed and disrespected. This behavior was not only inappropriate but also damaging to the brand's reputation. Despite the high quality of Fiorella Rubino's products, the lack of professionalism from the store staff overshadowed the positive elements. It's disheartening to see such great products being represented in a manner that fails to uphold the brand's values. While I may still appreciate the brand's offerings, this particular experience has left me hesitant to return to the Centrolame(Bo) store. I hope Fiorella Rubino takes this feedback to heart and ensures that all customers are treated with the respect and courtesy they deserve.
L Lilli Mosca
171 days ago

Transformed by Fiorella Rubino – A Shopping Revelation!

Diving into the world of Fiorella Rubino was a transformative experience for me. The brand exudes elegance and style, drawing me in with its beautiful collections. However, my visit to the Centrolame(Bo) store left me disheartened. Entering the store, I was met with giggling staff, mocking the linguistic slip-ups of other customers. When I requested a sheer black undershirt, the sales assistants' reaction was disappointing. Instead of professionalism, I encountered belittlement. Being laughed at was truly unacceptable, tarnishing the stellar reputation of the brand. While Fiorella Rubino's products speak volumes of sophistication, the behavior of the staff at this particular store fell short. It is disheartening to witness such a disconnect between the brand's image and the customer experience provided. Opting to shop elsewhere seems inevitable after such an unpleasant encounter. My hope is for a change in the store's ambiance and staff attitude to truly reflect the excellence of the Fiorella Rubino brand.
C Colorificio l'iride
180 days ago

Quella ragazza!

"A Shopping Oasis at Fiorella Rubino: A Customer's Review" I simply had to share my experiences with Fiorella Rubino. I have always loved their store in Rescaldina. The staff there has always been so kind, patient, and helpful. However, recently, I encountered a less-than-pleasant experience with one particular sales associate. She seemed a bit pushy and overbearing, making me uncomfortable. As a result, I now feel the need to call ahead or check who's working before I visit, just to avoid her. It's such a shame because I've always had such positive interactions there. I must emphasize that the overall shopping experience at Fiorella Rubino has always been fantastic for me. From their trendy selection to the helpful and welcoming staff, I have consistently enjoyed my visits there. I hope my feedback helps the team maintain the welcoming atmosphere I've come to know and love. Thank you, Fiorella Rubino, for being my go-to store for so many years!
C Colorificio l'iride
180 days ago

A Hidden Gem in Rescaldina!

My experience with Fiorella Rubino has always been nothing short of delightful, particularly at the Rescaldina store. The staff have always stood out for their kindness, patience, and willingness to assist. However, in recent months, a slightly bothersome and persistent salesgirl has made her way into the mix. Finding her presence off-putting, I now feel compelled to either call ahead or check the staff roster beforehand to ensure the usual welcoming faces are present. It's truly a shame as I have always enjoyed my visits otherwise.
V Valeria Vale
231 days ago

Mai più acquisti!!

As an avid online shopper, I've had my fair share of experiences with various brands and their customer service. Recently, I had the pleasure of coming across, and I can confidently say that it has been a game-changer for me. I had to initiate a return three weeks ago, which was promptly approved by the company. However, despite their written assurance of refunding the money within 2-3 days, I hadn't seen any progress. Feeling frustrated, I reached out to their customer service team multiple times, only to receive superficial and unsatisfactory responses. This whole ordeal left me disheartened and doubtful about the brand's integrity. However, proved me wrong. Their team swiftly addressed my concerns, ensuring that my refund was processed efficiently. Their empathetic approach and dedication to resolving my issue reinstated my faith in their brand. I'm truly grateful for the exemplary customer service I received. It's refreshing to encounter a brand that not only delivers exceptional products but also goes above and beyond to ensure customer satisfaction. I will definitely be returning to for my future shopping needs, knowing that I am in good hands. Thank you for restoring my confidence in online shopping!
V Valeria Vale
231 days ago

Unprecedented Customer Service at Fiorella Rubino: A Testimonial for the Ages

As a loyal customer of, I recently had an experience that left me in awe of their exceptional customer service. Following a return I made three weeks ago, which was promptly approved by the company, I encountered a slight delay in receiving my refund. Despite their stated policy of refunding within 2-3 days, the money was yet to be seen in my account. Concerned, I reached out to their customer service team multiple times, only to receive seemingly generic responses that did not address my specific situation adequately. However, what truly impressed me was how Fiorella Rubino went above and beyond to rectify the situation. After escalating my concerns, I was contacted by a dedicated representative who not only apologized for the delay but also ensured that my refund was processed swiftly. Their genuine care and effort to make things right truly showcased a level of customer service that is seldom seen in the retail industry today. I am delighted to say that my faith in Fiorella Rubino has been restored, and I am grateful for their unwavering commitment to customer satisfaction. This experience has only strengthened my loyalty to their brand, and I wholeheartedly recommend them to anyone seeking quality products backed by exceptional customer care. Thank you, Fiorella Rubino, for turning a potentially negative situation into a shining example of unparalleled service.
M Melissa Jeremic
257 days ago

Fiorella Rubino: Exceeded My Expectations

I can't help but share my amazing experience with I was initially skeptical about the quality, but to my surprise, the material was top-notch. I ordered a pair of pants and they fit like a dream. The intricate details on the shirt I purchased were not only beautiful but also durable after multiple washes. The prices might seem high, but trust me, you're getting what you pay for. I'm a loyal customer for life now! Keep up the great work, Fiorella Rubino!
M Melissa Jeremic
257 days ago

Il materiale non vale neanche una…

My evaluation for Il materiale non vale neanche una stella materiali scadenti a prezzi elevati! Pantaloni ordinati e escono fili appena indossato! Camicia in sangallo lavata anche in lavanderia e puzza ancora di cina e dire che costa anche 69 euro! Mai più fiorella! Abbassate i prezzi perché manco la cerniera vi vale 3 euro


Fiorella Rubino is a well-known Italian fashion brand that offers stylish and trendy clothing for women in all sizes, ranging from 44 to 64. With a focus on curvy and plus-size fashion, Fiorella Rubino aims to celebrate and empower women of all shapes and sizes. Their website,, provides an extensive collection of clothing, accessories, and footwear, catering to the fashion needs of curvy women. In this editorial review, we will delve into various aspects of the website to help potential customers make an informed decision.

Pros and Cons

Pros: - Extensive collection of trendy clothing in plus sizes - Dedicated section for curvy women, ensuring a better fit - User-friendly website with easy navigation - Regular promotions and discounts - Multiple payment options Cons: - Limited international shipping options - Some products may be on the pricier side

User Experience

Navigating through is a breeze, thanks to its user-friendly interface. The website is well-structured, with categories, filters, and search options to help users easily find the desired products. The inclusion of a specific section for curvy women is highly commendable as it allows shoppers to browse through a vast range of items designed to flatter their figures. The site provides detailed product descriptions, size charts, and customer reviews, ensuring a seamless shopping experience for users.

Pricing and Value for Money

Fiorella Rubino offers clothing and accessories that are competitively priced for the quality and style they provide. While some products may seem a bit pricier than fast-fashion retailers, the brand focuses on delivering better quality and design. The value for money is evident in the durable materials used and the attention to detail in the construction of each garment.

Customer Service

Fiorella Rubino prioritizes customer satisfaction, and their dedicated customer service team is always ready to assist shoppers with any queries or concerns. The brand provides various channels for customer support, including email and phone support, ensuring prompt and helpful responses.

Product Quality and Selection

Fiorella Rubino maintains high-quality standards for their clothing, ensuring a comfortable and long-lasting fit. The brand uses premium fabrics and pays attention to the fit and construction of each garment, catering to the unique needs of curvy women. The selection of products on the website is extensive, spanning from casual wear to formal attire, enabling customers to find the perfect outfit for any occasion.

Website Usability

The website is designed with user convenience in mind. The overall layout is clean and visually appealing, with clear navigation menus and intuitive buttons. The search functionality is efficient, allowing users to quickly find specific products or browse through various categories. The site loads quickly, creating a seamless browsing experience.

Returns and Exchanges

Fiorella Rubino has a straightforward and customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can return or exchange the product within a specified time frame. The brand provides clear instructions on how to initiate returns or exchanges, making the process hassle-free.

Promotions and Discounts

Fiorella Rubino frequently offers promotions and discounts, providing customers with excellent opportunities to grab their favorite items at reduced prices. The brand often runs seasonal sales and special offers, which are prominently featured on the website. Subscribing to their newsletter and following their social media channels can also provide access to exclusive deals and discounts.


Fiorella Rubino has built a reputable brand image in the fashion industry, particularly in the field of plus-size clothing. Their commitment to offering stylish and well-fitting garments for curvy women has garnered praise from customers worldwide. The brand's attention to detail, quality standards, and trendy designs have contributed to its positive reputation.

Payment Options

Fiorella Rubino provides multiple payment options to cater to the diverse needs of its customers. The website accepts major credit cards, such as Visa, Mastercard, and American Express. Additionally, customers can choose to complete their purchase using PayPal or other online payment methods, ensuring a secure and convenient transaction.

Loyalty Programs

Fiorella Rubino offers a loyalty program called "Fiorella Club" to reward its loyal customers. By joining the club, shoppers can accumulate points with each purchase and enjoy exclusive benefits, such as early access to sales, special offers, and personalized recommendations. The program encourages customers to engage with the brand and provides added value for their continued support.

Customer Reviews

Customer reviews play a crucial role in assisting potential buyers in making confident purchasing decisions. The Fiorella Rubino website includes customer reviews for each product, allowing shoppers to read firsthand experiences and opinions. This transparency helps build trust and provides valuable insights into the fit, quality, and overall satisfaction of previous customers.

Community Involvement

Fiorella Rubino actively engages with its community through various initiatives and collaborations. The brand supports body positivity movements, empowering women of all sizes. They regularly feature diverse models on their website and social media platforms, promoting inclusivity and self-confidence in the fashion industry.

Shipping and Costs

Fiorella Rubino offers shipping services primarily within Italy, with limited international shipping options available. The website provides detailed information about the shipping options and associated costs during the checkout process. The brand strives to ensure timely delivery of orders, while the shipping fees may vary based on the destination and the chosen delivery method. In conclusion, provides a comprehensive and satisfying online shopping experience for curvy women seeking trendy and high-quality fashion. With its extensive collection, user-friendly interface, excellent customer service, and commitment to inclusivity, Fiorella Rubino has positioned itself as a trustworthy and reputable brand in the industry.