Firefishsoftware Reviews

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25 Reviews

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A Ali
129 days ago

Exceptional Service and Swift Resolution

I cannot commend firefishsoftware.com enough for their exceptional customer service. Recently, I encountered a technical issue that was causing me considerable stress. However, thanks to their prompt response and friendly approach, my problem was swiftly resolved. The team at firefishsoftware.com not only fixed the issue efficiently but also took the time to explain the solutions in a way that was easy for me to understand. Their professionalism and willingness to go above and beyond left a lasting impression on me. I am truly grateful for the outstanding support I received and would highly recommend firefishsoftware.com to anyone in need of reliable and efficient tech assistance. Thank you for making what could have been a frustrating experience into a smooth and pleasant interaction.
C Carl Watson
681 days ago

10/10

When I first connected with Firefish, I was blown away by their exceptional service and top-notch product. Right from the initial call, their team exuded a genuine willingness to assist and a warmth that instantly put me at ease. Their applicant tracking system (ATS) is nothing short of remarkable. It's filled with features that not only streamline the recruitment process but also save a significant amount of time. The interlinking between pages is a game-changer, and the elegant landing page and effortless job posting make everything a breeze. The advanced CV search and profile tagging functionalities are a recruiter's dream. What truly sets Firefish apart is their unwavering commitment to their users. They actively seek input on new features, ensuring that they continuously exceed expectations. I've witnessed the ATS evolve and improve month after month, a testament to their dedication to providing the best possible solution. The pricing is fair considering the value they deliver, and the added bonus of free resources on recruitment, automation, marketing, and sales demonstrates their genuine desire to support their clients beyond just the product itself. The responsiveness of their staff is unparalleled, and I've always received prompt and helpful responses to any queries that have arisen. To put it simply, Firefish reminds me of Hubspot, a company renowned for its exceptional customer-centric approach. If you're seeking a seamless recruitment solution backed by a team that truly cares, look no further than Firefish. They've won me over as a loyal advocate, and I have no doubt they'll do the same for you.
C Carl Watson
681 days ago

Exceptional Service and Feature-Rich ATS | A Transparent and Supportive Approach

My experience with Firefishsoftware.com has been nothing short of exceptional. From the initial contact, their team has proven to be not only incredibly helpful but also genuinely friendly. The Advanced Tracking System (ATS) they offer is not only feature-rich but also designed with user efficiency in mind, featuring seamless page transitions that save valuable time. One aspect that particularly impressed me is their elegant and professional landing pages, making job postings a breeze. The platform's analytics capabilities are top-notch, facilitating in-depth insights. The advanced CV search and profile tagging functionalities further streamline the recruitment process. What sets Firefish apart is their customer-centric approach - users have a say in the features they want to see implemented, empowering a collaborative environment. Continuous improvement is evident as the ATS evolves each month, reflecting their commitment to innovation. Furthermore, their transparent pricing structure offers great value for the comprehensive features provided. Additionally, their dedication to offering valuable resources such as insightful articles on recruitment, automation, marketing, and sales showcases a commitment to customer success beyond the platform itself. Responsive and helpful, the team at Firefishsoftware.com reminds me of the exceptional service synonymous with HubSpot. Any queries or concerns are addressed promptly, reinforcing their dedication to providing a seamless user experience. In conclusion, Firefish stands out not only for their outstanding product but also for their transparent and supportive approach that prioritizes user satisfaction. I highly recommend Firefishsoftware.com for any recruitment needs.
S Sophie Kelly
968 days ago

Firefish is without doubt the best…

As the owner of a growing recruitment agency, I can confidently say that Firefish has revolutionized the way we operate. The onboarding process was seamless, and their support team provided invaluable assistance at every turn. Whether through live chat, email, or a quick phone call, their support has been both responsive and effective. Since implementing Firefish, our candidate attraction success has skyrocketed. The database is user-friendly and has streamlined our operations significantly. The team at Firefish truly understands the needs of recruitment agencies and has developed a product that caters to those specific requirements. I wholeheartedly recommend Firefish to any agency looking to enhance their recruitment process. It's more than just a database; it's a game-changer for businesses like ours. Thank you, Firefish, for your exceptional product and unwavering support.
S Sophie Kelly
968 days ago

Unparalleled Support and User-Friendly Interface – Firefish is the Real Deal!

From the moment I discovered Firefish, it was evident that it was not just another database software. The onboarding process was seamless, and the support we received was beyond exceptional. Every query was met with prompt and effective responses, whether it was through live chat, email, or a reassuring phone call. What truly sets Firefish apart is its user-friendly interface and the unparalleled support provided every step of the way. It has played a pivotal role in our candidate attraction success, and I can confidently say that it has transformed the way we operate. I wholeheartedly recommend Firefish to any recruitment agency looking to elevate their game. It's not often that a software not only meets but exceeds expectations, and Firefish has done just that. It's more than a database; it's a partner in our success. Thank you, Firefish, for revolutionizing the way we work!
R Rachael Cordell
1027 days ago

Friendly, helpful and always go that extra mile

After 5 years of using Firefish's recruitment software, I can confidently say that Wendy and the entire team at Firefish have been a game-changer for our business. Their friendly and helpful approach has made our experience truly remarkable. The team not only listens to their customers but also goes the extra mile to ensure that our needs are met. Their software has revolutionized our recruitment process, and the continuous innovation and new ideas they bring to the table have helped us stay ahead in the competitive industry. I highly recommend Firefish to anyone looking for a reliable, innovative, and customer-centric recruitment software solution. Thank you, Firefish, for being such fantastic partners on our recruitment journey!
R Rachael Cordell
1027 days ago

A Game-Changing Recruitment Partner with Unparalleled Customer Service

My experience with firefishsoftware.com has been nothing short of extraordinary. From day one, the team, led by the remarkable Wendy, has consistently demonstrated unparalleled levels of friendliness, expertise, and dedication. The Firefish software has revolutionized our recruitment processes, making it a truly indispensable tool for over 5 years now. What truly sets Firefish apart is their unwavering commitment to customer satisfaction. Wendy and team not only listen attentively to feedback but also go the extra mile to ensure their clients' needs are not just met, but exceeded. Their constant drive for innovation has led to the implementation of cutting-edge ideas that have dramatically improved our recruitment outcomes. Firefish is not just a software provider; they are a true partner in our success, always ready to support and empower us in achieving our goals. I cannot recommend Firefish enough to anyone looking for a recruitment solution that is not only effective but also backed by a team that truly cares about your success.
K Kamila Nevrklova
1027 days ago

Great software and fantastic team…

"A Lifesaver for Recruitment: My Firefish Software Experience" After three years of using Firefish software, I can confidently say that it has been a game-changer for our recruitment process. The user-friendly interface has made navigating through the platform a breeze, saving me valuable time and effort. What truly sets Firefish apart, however, is the exceptional team behind it. Wendy, in particular, has been an absolute gem. Her enthusiasm is infectious, and her wealth of knowledge has been an invaluable resource for our team. From troubleshooting technical issues to offering expert guidance, her support has been instrumental in maximizing the benefits of the software. With Firefish, we've streamlined our recruitment efforts and improved our overall efficiency. The personalized support and top-notch software have made a significant impact on our business. I highly recommend Firefish to any organization looking to take their recruitment process to the next level. Thank you, Firefish team, for providing such a fantastic solution and unparalleled support!
K Kamila Nevrklova
1027 days ago

Unprecedented Support and User-Friendly Interface: A Lifesaver!

Upon discovering Firefishsoftware.com, my professional journey has been transformed beyond words. The seamless functionality of the software coupled with the unwavering support from Wendy and her team have been nothing short of a blessing. For over three years, I have relied on Firefish to streamline my processes effortlessly. Wendy's enthusiasm and wealth of knowledge have been a beacon of guidance, making my experience unparalleled. Thank you, Firefish, for being a reliable partner in my success story!
R Ruth Lillis
1030 days ago

Wendy and the team at Firefish are fantastic!

I cannot sing enough praises for Wendy and the exceptional team over at Firefish. Their attentive and helpful nature truly sets them apart in the industry. From the moment I reached out to them, I felt genuinely heard and well taken care of. Wendy's professionalism and dedication to customer service are truly outstanding. I was initially hesitant about reaching out for assistance, but Wendy's approach put me at ease right away. She took the time to understand my needs and provided me with invaluable insights and support throughout the process. It was evident that she and her team were genuinely invested in helping me achieve success. I've had my fair share of interactions with various service providers, but the level of care and attention that Wendy and the team at Firefish provided is unmatched. Their personalized approach and willingness to go the extra mile have made me a loyal advocate for their brand. I wholeheartedly recommend Firefish to anyone seeking a team that not only prioritizes customer satisfaction but consistently delivers on it. Thank you, Wendy and the Firefish team, for your unwavering support and expertise. You have certainly won me over as a lifelong customer.
R Ruth Lillis
1030 days ago

Unparalleled Support and Excellence: Wendy and Firefish Exceed Expectations!

Sharing my experience with firefishsoftware.com leaves me in awe of Wendy and the incredible team at Firefish! Their unwavering attention to detail and willingness to go above and beyond truly sets them apart. Wendy's personalized support and guidance have been invaluable, making the entire process seamless and stress-free. From the initial consultation to ongoing assistance, Firefish has consistently delivered top-notch service. Their dedication to helping clients succeed is truly commendable. I would wholeheartedly recommend Wendy and the team at Firefish to anyone seeking exceptional support and expertise in their industry. Thank you, Wendy and Firefish, for exceeding my expectations and making a real difference in my experience. Your passion for what you do shines through, and it's been a pleasure working with such a dedicated and talented team!
J Jackie
1030 days ago

Redefined Excellence: A Testament to Firefish Software

As a long-time user of Firefish, I cannot express enough how consistently remarkable their service has been. Wendy and her team have not only provided us with timely and effective solutions to any issues that arose but have also gone above and beyond by actively seeking our feedback. Their dedication to enhancing the Firefish experience for their clients is truly commendable. This level of commitment and proactive approach sets them apart, making them the unrivaled choice for businesses seeking top-notch support. Thank you, Firefish, for always setting the bar high!
J Jackie
1030 days ago

Unparalleled Service and Continuous Improvement!

Having relied on Firefish for several years now, I can attest to the unwavering commitment of Wendy and her team to provide stellar service. Without fail, they address any concerns promptly and proactively gather feedback, demonstrating a dedication to enhancing their platform to better serve our needs. The attentiveness and drive for improvement displayed by Firefish truly set them apart in their field.
J Janet MacLennan
1030 days ago

Consistent, professional and Friendly!

When it comes to finding the right software for your recruitment needs, Firefish Software is the clear choice. I can't speak highly enough of the consistent, professional, and friendly support they have provided our company over the past few years. From day one, the team at Firefish Software has been with us every step of the way, offering unwavering support through every challenge and triumph. No problem is too small for their prompt attention, and they always go above and beyond to resolve any issues effortlessly. Working with Firefish Software has truly transformed the way we approach recruitment, and their dedication to our success is a testament to their commitment to their clients. I can confidently say that our experience with Firefish Software has been nothing short of exceptional, and I would recommend their services to any company looking for a reliable and supportive partner in their recruitment efforts. Thank you, Firefish Software, for your unwavering support and partnership.
J Janet MacLennan
1030 days ago

Unmatched Support and Seamless Solutions!

My experience with firefishsoftware.com has been nothing short of exceptional. As a recruitment agency, we heavily rely on Firefish Software for our operations. Their unwavering support and professionalism have truly set them apart. Whenever we encountered any issues, big or small, their team responded promptly with effective solutions, ensuring minimal disruption to our workflow. The level of dedication and friendliness displayed by the Firefish Software team is truly commendable. We have found a reliable partner in them, and I highly recommend their services to anyone in the recruitment industry.

Introduction

Firefish Software is a leading provider of recruitment software, helping businesses streamline their hiring process and find the right talent. With their user-friendly platform, advanced features, and excellent customer support, Firefish Software has established itself as a go-to solution for recruitment agencies and HR departments across the globe.

Pros and Cons

  • Pros:
  • Intuitive and easy-to-use interface
  • Advanced search and filtering options
  • Efficient applicant tracking system
  • Integrated job board for seamless publishing
  • Powerful analytics and reporting capabilities
  • Responsive customer support
  • Cons:
  • Might be overwhelming for small businesses with limited hiring needs
  • Could benefit from more integrations with other HR software

User Experience

Firefish Software offers a highly intuitive user interface, making it easy for both novice and experienced users to navigate through the platform. The software's responsive design ensures a seamless experience across devices, allowing users to manage their recruitment process on the go. The availability of advanced search and filtering options enables recruiters to quickly find suitable candidates, enhancing their efficiency and productivity.

Pricing and Value for Money

Firefish Software provides flexible pricing options tailored to meet the needs of different businesses. While the specific pricing details are not publicly available on their website, they offer a cost-effective solution considering the extensive set of features and functionality the software offers. With its time-saving capabilities and ability to streamline the hiring process, Firefish Software delivers excellent value for money.

Customer Service

Firefish Software takes pride in its exceptional customer service. Their dedicated support team is knowledgeable, responsive, and committed to resolving any issues or queries promptly. Users can reach out to the support team via email, phone, or live chat, ensuring that assistance is readily available when needed. The software also provides extensive documentation and resources to help users maximize their experience.

Product Quality and Selection

Firefish Software is renowned for its high-quality recruitment software. Their platform offers a comprehensive set of features, including customizable workflows, automated job posting, communication management, interview scheduling, and applicant tracking. The software is designed to cater to the diverse needs of recruitment agencies and HR departments, ensuring they have the essential tools to source, assess, and hire top talent successfully.

Website Usability

The Firefish Software website is well-designed and user-friendly, allowing visitors to easily find the information they need. The site provides clear navigation, intuitive menus, and relevant content, enabling users to explore the software's features, pricing, and support options effortlessly. With minimal load times and well-structured pages, the website offers a pleasant and efficient browsing experience.

Returns and Exchanges

Being a software-based solution, Firefish Software does not offer traditional returns or exchanges. However, they offer free demos and trial periods, allowing potential customers to thoroughly evaluate the software and determine if it meets their specific requirements. Additionally, their customer support team is readily available to address any concerns or questions regarding the software's functionalities.

Promotions and Discounts

Firefish Software occasionally offers promotions and discounts, providing an opportunity for businesses to avail themselves of their software at a reduced price. These promotions are often advertised on their website or through their marketing channels. To stay updated with the latest offers, interested individuals can subscribe to their newsletter or follow Firefish Software on their social media platforms.

Reputation

Firefish Software has established a strong reputation in the recruitment software industry. With years of experience and a satisfied customer base, they have garnered positive reviews and testimonials highlighting the effectiveness and reliability of their platform. Their commitment to continuous improvement and customer-oriented approach further reinforces their reputation as a trusted and reputable provider of recruitment software.

Payment Options

Firefish Software offers various payment options to ensure convenience for their customers. The specific payment methods accepted may vary depending on the user's location and preferences. Commonly accepted methods include credit cards, debit cards, and online payment platforms. The payment process is secure and encrypted, safeguarding sensitive financial information.

Loyalty Programs

Firefish Software does not currently offer a specific loyalty program. However, they focus on building long-term relationships with their customers by consistently providing valuable updates, responsive support, and regular software enhancements. Existing customers can benefit from ongoing improvements and access to new features as part of their subscription, ensuring they stay ahead in the competitive recruitment landscape.

Customer Reviews

Firefish Software has received numerous positive reviews from its customers. Users appreciate the software's ease of use, robust features, and effectiveness in enhancing their recruitment process. The availability of real-time analytics and reporting empowers recruiters to make data-driven decisions, further contributing to the positive feedback. Firefish Software's commitment to customer success is evident through the consistently positive reviews shared online.

Community Involvement

Firefish Software actively engages with its user community by encouraging discussions, sharing valuable recruitment insights, and participating in industry events. They facilitate knowledge exchange through their blog, webinars, and social media channels. The software provider also supports charitable initiatives and actively promotes diversity and inclusion within the recruitment industry.

Shipping and Costs

As a software-based solution, Firefish Software does not involve any physical shipping. Once subscribed, users can access the platform instantly, making recruitment management accessible from anywhere. The pricing structure varies based on the chosen plan and user requirements, ensuring flexibility and scalability for businesses of all sizes.