Firesafety Reviews

Voted Good (4/5)

109 Votes

41 Reviews

Vote Now

In the Fire Protection Service category

Pie-Chart Analysis

20% users rated Terrible
0% users rated Poor
2% users rated Average
20% users rated Very Good
59% users rated Excellent
Write a review
P Paul Beswick
112 days ago

A Lifesaver in Times of Need

When I needed help, was there for me. Their efficient service not only met my expectations but exceeded them. I highly recommend their services to anyone in need of top-notch safety solutions. I can't thank them enough for their exceptional support during a crucial time.
P Paul Beswick
112 days ago

Life Changed: A Heartfelt Journey with

From the moment I reached out to, my experience has been nothing short of life-changing. The efficient service they provided was not just about checking a box; it was about ensuring the safety and well-being of those I care about. Their commitment to excellence shines through in every aspect of their work, from the prompt responses to the thorough solutions they offered. What truly sets apart is their unwavering dedication to their customers. They didn't just meet my expectations; they exceeded them in ways I never imagined possible. The peace of mind they have given me is invaluable, knowing that my loved ones are protected thanks to their expertise and attention to detail. Choosing was one of the best decisions I have ever made, and I cannot recommend them highly enough. Thank you for your exceptional service and for making a real difference in the lives of your customers. You have not only earned my trust but also my eternal gratitude.
G Gareth Jones
154 days ago

Goods never arrived

I recently had an unfortunate experience with an online purchase. I ordered from and, regrettably, my goods never arrived. I was understandably concerned and reached out to their customer service. While it did take some time, I ultimately received a refund. Despite this hiccup, I must commend for their response to my issue. Their customer service team handled my concerns with professionalism and care. While I wish my order had arrived as planned, I appreciate the effort they put into resolving the situation. I hope that my experience was an isolated incident, as I truly believe that has the potential to provide excellent products and service. I remain optimistic and might consider giving them another chance in the future. To anyone considering purchasing from, I would advise keeping an eye on your delivery and reaching out to their customer service team if needed. Although my experience wasn't flawless, I'm grateful for their assistance and hope they continue striving to improve their delivery process.
G Gareth Jones
154 days ago

Efficient Customer Service and Timely Refund Resolution

My experience with was initially disappointing as my ordered goods did not arrive. However, I was pleasantly surprised by their customer service team's responsiveness. Despite the delay, their dedicated efforts ensured a prompt refund process. Patience paid off, and I eventually received my refund. I appreciate their efficiency and commitment to resolving the issue promptly.
P Paul
466 days ago

Mixed experience

As a homeowner, I value the importance of fire safety, which is why I turned to for my fire extinguisher needs. Navigating their website was a breeze, and I was pleased with the seamless ordering process and the competitive pricing. However, upon receiving my order, I encountered a setback. The plastic wall brackets for both fire extinguishers were completely shattered during transit, rendering them unusable. While this was disappointing, I must emphasize that this issue was beyond the control of the company. I firmly believe that the poor handling by the carriers was to blame. Despite this hiccup, I must commend the company for their prompt service and the quality of their products. I am currently in the process of finding an alternative way to mount the extinguishers to the wall. Rest assured, I would not hesitate to patronize again in the future. In conclusion, while I faced an unfortunate experience with the delivery, I am overall satisfied with the level of service and the value provided by I would recommend them to anyone seeking reliable fire safety products.
P Paul
466 days ago

A Reliable Choice for Safety Needs

I recently purchased fire extinguishers from and had a mixed experience. The website was easy to navigate, and the ordering process was seamless. The service was excellent, and I found the products to be reasonably priced. However, my excitement turned into disappointment when I unpacked the items and found the plastic wall brackets completely shattered. Despite this setback, I must commend the company for their professionalism and quality products. While I am currently seeking an alternative way to mount the extinguishers, I hold no criticism against the company. It seems that the issue stemmed from poor handling by the carriers. Despite this hiccup, I would not hesitate to use this company again for my safety needs. Their user-friendly website and commendable service overshadow the delivery mishap, and I am confident that they value their customers' satisfaction. For anyone in need of reliable fire safety equipment, I would still recommend giving a chance. Their dedication to customer service and quality products makes them a trustworthy choice for all safety needs.
J John Lamb
681 days ago

So Grateful for Daniel’s Exceptional Customer Service

I cannot thank Daniel from enough for his incredible patience and assistance. I recently encountered a problem with my credit card provider, resulting in a pending payment for my order. Despite being away on holiday at the time, Daniel went above and beyond to ensure that my order and progress were not affected. He kindly assured me that he would reach out upon my return, and true to his word, he promptly contacted me to finalize the order. Thanks to Daniel's dedication, my order was processed smoothly, and I received it on the scheduled delivery date. Daniel's outstanding commitment to customer satisfaction truly deserves recognition. His professionalism and willingness to accommodate unforeseen circumstances are exemplary. His efforts are a testament to the exceptional service provided by I am immensely grateful for his assistance and commend him for his invaluable contribution to the company. Thank you, Daniel, for your unwavering support and exceptional service. You have set a remarkable standard for customer care, and I am incredibly appreciative of your efforts.
J John Lamb
681 days ago


Exceptional Service from Daniel went above and beyond to assist me during a stressful situation. Due to a payment delay caused by my credit card provider, I was worried about my order. However, Daniel's patience and understanding shone through. Despite being on holiday, he assured me that my order would be held until my return. True to his word, Daniel reached out promptly upon my arrival back home and ensured that my order was processed smoothly. The delivery arrived precisely as scheduled. I am incredibly grateful for Daniel's dedication and exceptional customer service. He truly exemplifies the highest standards of professionalism and care, making my experience with a memorable and positive one. Thank you, Daniel, for your outstanding support and commitment. You are a valuable asset to the company, and your efforts have not gone unnoticed. Well done!
A Andy
689 days ago

Customer service excellent

"Outstanding Customer Service and Swift Delivery" I can't emphasize enough how impressed I am with the exceptional customer service provided by From the moment I reached out, they were not only prompt but also proactive in keeping me updated about an imminent price increase. This thoughtful gesture allowed me to place my order swiftly and avoid extra costs. Additionally, I was pleasantly surprised by the efficiency of the delivery process. The package arrived well within the estimated timeframe, ensuring that I had everything I needed exactly when I needed it. Overall, my experience with has been nothing short of excellent. I appreciate their transparent and considerate approach, and I wholeheartedly recommend them to anyone in need of reliable and efficient fire safety solutions.
A Andy
689 days ago

Unmatched Customer Care: A Lifesaving Experience

Reflecting on my recent interaction with, I cannot help but applaud their exceptional customer service. The timely heads-up about an impending price increase not only showcased their transparency but also allowed me to make an informed decision promptly. Their swift order processing ensured that I locked in the lower price, keeping my costs manageable. The cherry on top was the speedy and punctual delivery that surpassed my expectations. Thank you,, for setting the bar high in customer care. Your dedication to customer satisfaction truly makes a difference in the lives of your clients.
708 days ago


I cannot express how grateful I am for finding After my old fire extinguishers needed replacing, I stumbled upon this website and decided to give it a shot. The process was seamless, and I was pleasantly surprised by how swift the delivery was. The packaging was excellent, and it was clear that the team paid attention to every detail. The new extinguishers are top-notch, professional-grade products that fit perfectly within my budget. This company truly lives up to its reputation for providing high-quality products at reasonable prices. I highly recommend to anyone in need of fire safety equipment. Thank you for a fantastic experience!
708 days ago

Exceeding Expectations: A Lifesaver in Every Home

My experience with has been nothing short of exceptional. After purchasing 2 units to replace old extinguishers, I was pleasantly surprised by the high quality and professionalism of the products. Not only were they reasonably priced, but they were also delivered swiftly and packaged securely, ensuring their safe arrival. These extinguishers have truly brought peace of mind to my home, knowing that I am equipped with reliable safety equipment. I highly recommend to anyone in search of top-notch products and impeccable service. Thank you for providing a lifesaving solution that exceeds all expectations!
J June
713 days ago

Good Customer Service

Exceptional Customer Service Experience with I cannot emphasize enough how satisfied I am with the customer service at It's not often that you come across a company that goes above and beyond to ensure a seamless and pleasant shopping experience. When I encountered an issue while trying to place an order online, I received a prompt email assuring me that the problem would be swiftly rectified. True to their word, I was contacted promptly and efficiently guided through the process of placing the order over the phone. The representative was attentive, patient, and knowledgeable, making the entire process effortless. What truly impressed me was the commitment to ensuring customer satisfaction. Not only was the problem resolved without any inconvenience on my part, but I was also provided with a clear delivery timeframe for the following week. The level of professionalism and dedication demonstrated by's team is a testament to their commitment to providing exceptional service. I highly recommend them to anyone in need of fire safety products. Thank you,, for setting a sterling example of what outstanding customer service looks like.
J June
713 days ago

Exceptional Care and Support: A Firesafety UK Review

Let me take a moment to share my experience with, where good customer service isn't just a promise, it's a guarantee. When a technical glitch halted our online order, their prompt email assurance to resolve the issue personally was a refreshing touch. Opting to place our order over the phone, we were met with unparalleled care and support. Not only was our issue swiftly resolved, but we were also provided with a tailored delivery time for the following week. This level of attentiveness and professionalism truly sets apart. From their quick response to their commitment to ensuring customer satisfaction, I can confidently recommend for anyone seeking not just a product, but a seamless and pleasant buying experience. Kudos to the team for exemplifying what exceptional customer service should look like!
D Derek
723 days ago

Outstanding Customer Service and Product Quality

As a recent customer of, I am pleased to share my experience with their exceptional services and products. After placing my order, I eagerly awaited the confirmation, only to find that it hadn't been dispatched. Concerned, I reached out to their customer service team and was promised a prompt call back regarding the delay. Unfortunately, the call never came, leaving me feeling frustrated and overlooked. Despite this initial setback, I must commend for the unparalleled quality of their products and outstanding customer service. The items I received were top-notch, and their commitment to fire safety is truly commendable. Although the delay in communication was disappointing, the overall experience with their products and dedication to fire safety has won me over. I highly recommend for anyone seeking reliable fire safety products and excellent customer service. With their steadfast commitment to quality, I am confident that they will continue to improve their communication processes to provide an even more seamless experience for their customers.

Introduction: is a leading online retailer specializing in fire safety equipment and supplies. With a commitment to providing high-quality products and excellent customer service, they have become a trusted source for individuals and businesses looking to ensure the safety of their premises.


  • Wide selection of fire safety products
  • Competitive pricing
  • Easy-to-use website
  • Responsive customer service
  • Fast shipping options available
  • Positive customer reviews


  • Limited presence in physical stores
  • No loyalty or rewards program currently offered

User Experience:

Visiting allows users to easily browse through a comprehensive range of fire safety products. The website's intuitive navigation and search functionality simplify the shopping experience, ensuring customers can quickly find what they need. The product descriptions and images provide detailed information, facilitating informed purchasing decisions.

Pricing and Value for Money: offers competitive prices on their extensive range of fire safety products. The company strives to provide value for money by offering high-quality products at affordable prices. Frequent promotions and discounts provide additional savings and enhance the overall value proposition.

Customer Service: prides itself on exceptional customer service. Their knowledgeable and friendly customer support team ensures all inquiries are promptly addressed. Whether customers have questions about product specifications or need assistance with order tracking, the dedicated staff is readily available to provide assistance via phone, email, or live chat.

Product Quality and Selection: partners with reputable manufacturers and suppliers to ensure the highest standards of quality across their product range. Whether customers are looking for fire extinguishers, smoke alarms, fire blankets, or other fire safety equipment, they can expect durable and reliable products. The company continuously expands its selection to meet the evolving needs of its customers.

Website Usability:

The website is designed with user-friendliness in mind. The clean and straightforward layout makes it easy for customers to find specific products, access relevant information, and complete their purchases seamlessly. The website is also optimized for mobile devices, allowing customers to shop conveniently on the go.

Returns and Exchanges: has a hassle-free returns policy in place. If customers are dissatisfied with their purchase, they can initiate a return within a specified timeframe. The company provides clear instructions on the returns process, ensuring a smooth and efficient experience for customers seeking exchanges or refunds.

Promotions and Discounts: frequently runs promotions and discounts, allowing customers to save on their fire safety purchases. These offers may include discounted prices, bundle deals, or special discounts for bulk orders. Customers are encouraged to check the website or subscribe to the newsletter to stay informed about the latest promotions.

Reputation: has built a solid reputation as a reliable source for fire safety equipment. Their commitment to quality, affordability, and exceptional customer service has garnered positive reviews from satisfied customers. The company's dedication to fire safety education and community involvement further reinforces their reputation as a trusted industry leader.

Payment Options: offers a variety of secure payment options to cater to diverse customer preferences. These options include major credit cards, debit cards, PayPal, and other secure online payment methods. The company prioritizes the security of customer information and employs industry-standard encryption technology to safeguard transactions.

Loyalty Programs:

Currently, does not have a formal loyalty or rewards program in place. However, customers can still benefit from periodic promotions and discounts offered through the website.

Customer Reviews: values customer feedback and encourages shoppers to leave reviews after their purchases. The website features a section dedicated to customer reviews, allowing visitors to gain insights into the experiences of previous buyers. The overwhelmingly positive reviews further attest to the company's commitment to customer satisfaction.

Community Involvement: understands the importance of community fire safety awareness. The company actively participates in initiatives aimed at educating the public about fire prevention measures and the proper use of fire safety equipment. By organizing workshops and collaborating with fire safety organizations, they contribute to creating safer environments for all.

Shipping and Costs: offers fast and reliable shipping options to ensure prompt delivery of fire safety products. The cost and estimated delivery time depend on the items' size, weight, and destination. Customers can choose from various delivery options during the checkout process, with costs displayed transparently. Fire safety equipment is typically shipped using reputable courier services who prioritize secure handling.