Firstaidbeauty Reviews

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68 Reviews

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6% users rated Terrible
22% users rated Poor
28% users rated Average
37% users rated Very Good
7% users rated Excellent
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Introduction

First Aid Beauty is an online skincare brand that offers a range of products for various skin types and concerns. Founded in 2009 by Lilli Gordon, the brand has gained popularity in the beauty industry for its high-quality and affordable products that are free from harmful chemicals.

Pros and Cons

Pros:
  • Effective products that deliver results
  • Affordable pricing
  • Free from harmful chemicals
  • Wide range of products for all skin types and concerns
Cons:
  • Limited product selection compared to other skincare brands
  • Sometimes have issues with product availability and restocking

User Experience

First Aid Beauty's website is user-friendly and easy to navigate. The product categories are clearly displayed, and the search function works well. The website also offers helpful information about the products and ingredients.

Pricing and Value for Money

First Aid Beauty's products are priced affordably, with most products falling between $10-$50. Considering the quality of the products and the fact that they are free from harmful chemicals, the brand offers great value for money.

Alternatives

Some alternative skincare brands that are similar to First Aid Beauty include The Ordinary, Paula's Choice, and CeraVe.

Customer Service

First Aid Beauty has a responsive and helpful customer service team that can be contacted via email or phone. The brand also offers a detailed FAQ section on the website with answers to common questions.

Product Quality and Selection

First Aid Beauty's products are known for their high-quality and effectiveness. The brand offers a range of products for various skin types and concerns, including acne, dryness, and aging.

Website Usability

First Aid Beauty's website is easy to use and navigate, with a clean design that is visually appealing. The website also offers helpful information about the products, including ingredients and usage instructions.

Returns and Exchanges

First Aid Beauty accepts returns and exchanges within 30 days of purchase. Products must be unused and in their original packaging. The brand also offers free returns for US customers.

Promotions and Discounts

First Aid Beauty regularly offers promotions and discounts on their products, such as free gifts with purchase and discount codes. The brand also offers a student discount.

Reputation

First Aid Beauty has a positive reputation in the skincare industry, with many customers praising the brand for its effective and affordable products. The brand has also received positive reviews from beauty bloggers and publications.

Payment Options

First Aid Beauty accepts payment through major credit cards, including Visa, Mastercard, American Express, and Discover. The brand also accepts payment through PayPal.

Loyalty Programs

First Aid Beauty offers a loyalty program called the FAB Rewards program, where customers can earn points for purchases and redeem them for discounts and free products.

Customer Reviews

Customer reviews for First Aid Beauty's products are generally positive, with many customers praising the brand for its effectiveness and affordability. Some negative reviews mention issues with product availability and shipping delays.

Community Involvement

First Aid Beauty is involved in various charitable initiatives, including donating products to hospitals and supporting organizations that empower women.

Shipping and Costs

First Aid Beauty offers free shipping on orders over $50 within the US. Shipping times vary depending on location. International shipping is also available, but costs vary depending on the destination.