Users Voice for Firstclasswatches

1% users rated Terrible
0% users rated Poor
0% users rated Average
1% users rated Very Good
97% users rated Excellent
Pie Chart Review Representation for Firstclasswatches
Firstclasswatches Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 14 Aug 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 1.5 5 4.4 4.1 5
Oct 2022 4.8 5 1 4.6 3.9 5
Nov 2022 5 1.8 5 4.2 4.1 5
Dec 2022 5 5 2 5 5 5
Mar 2023 5 1.4 5 3.6 3 5
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firstclasswatches.co.uk

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Detailed Firstclasswatches Review by

Introduction

Firstclasswatches.co.uk is an online retailer that specializes in premium watches from well-known brands such as Casio, Seiko, Bulova, and Citizen. The company has been in operation for over a decade, and its impressive range of watches caters to all kinds of tastes and budgets.

Pros and Cons

Pros:
  • Wide range of watches from well-known brands
  • Competitive pricing and regular discounts
  • Excellent customer service
  • Free shipping and returns
Cons:
  • The website can be overwhelming due to the massive selection of watches

User Experience

From the moment you enter the website, it is obvious that firstclasswatches.co.uk puts a lot of effort into providing a quality user experience. The website is well-organized, with clear categories and filters to help narrow down your selection. The product pages are informative, with high-quality images and detailed descriptions.

Pricing and Value for Money

Firstclasswatches.co.uk offers competitive pricing on its watches, and regular sales and discounts make their already reasonable prices even better. The company also offers a Price Match Guarantee, ensuring customers get the best deal possible. Overall, the value for money is excellent, with quality watches available at affordable prices.

Alternatives

Some alternatives to firstclasswatches.co.uk include Jomashop, WatchMaxx, and Crown & Caliber. Each of these websites offers a similar selection of watches from popular brands.

Customer Service

Firstclasswatches.co.uk has excellent customer service, with a friendly and knowledgeable team ready to answer any questions or concerns. The company offers free shipping and returns, and their 30-day returns policy and 2-year warranty provide peace of mind to customers.

Product Quality and Selection

Firstclasswatches.co.uk offers a massive selection of high-quality watches from a range of well-known brands. The company ensures that all watches are authentic and come with a manufacturer's warranty.

Website Usability

The website is well-designed, with clear navigation and filters to help find the desired watch. The site is easy to use, and the search function makes it easy to find specific watches.

Returns and Exchanges

Firstclasswatches.co.uk offers a 30-day returns policy for all purchases. The process is simple and straightforward, and the company offers free returns.

Promotions and Discounts

Firstclasswatches.co.uk offers regular sales and discounts on their watches, making their already reasonable prices even more attractive. The company also offers a Price Match Guarantee to ensure customers get the best deal possible.

Reputation

Firstclasswatches.co.uk has an excellent reputation in the industry, with glowing reviews from satisfied customers. The company is also a member of the British Jewellers' Association, further enhancing their reputation.

Payment Options

Firstclasswatches.co.uk accepts a wide range of payment options, including credit and debit cards, PayPal, and Klarna, providing customers with flexibility and convenience.

Loyalty Programs

Firstclasswatches.co.uk offers a loyalty scheme, which rewards customers with points for their purchases. These points can be redeemed against future purchases.

Customer Reviews

Firstclasswatches.co.uk has a high rating on Trustpilot, with the vast majority of customers giving the company five stars for their excellent service and quality products.

Community Involvement

Firstclasswatches.co.uk is active on social media, regularly engaging with customers, and promoting their products. The company also hosts regular giveaways and competitions, further engaging with their community.

Shipping and costs

Firstclasswatches.co.uk offers free shipping on all orders, and packages are sent via Royal Mail Special Delivery, ensuring fast and secure delivery. The company also offers international shipping, with costs varying depending on the destination.

Firstclasswatches Recent User Reviews

User Rating

5 stars

822

4 stars

24

👤

Reviewer Name: Ray von der Fecht

Review Submission Date: 2022-12-13

Review Title: Super watch at a great price!
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Review Description: Super watch at a great price delivered exectly on time on the day I selected - Fantastic!Even better, my wife loves the watch...

👤

Reviewer Name: Rachel

Review Submission Date: 2022-12-13

Review Title: 100% recommend
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Review Description: First time using this site. The fastest delivery ever I'm not even kidding. Watch was well packaged and I had emails to update me on delivery times etc

👤

Reviewer Name: Mike

Review Submission Date: 2022-12-12

Review Title: Super fast service
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Review Description: Super fast service and competitive pricing - will happily buy from first class watches again

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Reviewer Name: David Hogg

Review Submission Date: 2022-12-12

Review Title: Tissot automatic watch.
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Review Description: Website is easy to use, description is perfect and the delivery was fantastic, track it all the way, product was just as described, very nice watch.

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Reviewer Name: Mr John Harding

Review Submission Date: 2022-12-12

Review Title: Watch purchased at a great price and…
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Review Description: Watch purchased at a great price and delivered within a couple of daysMore than happy to recommend to anyone considering buying from First Class Watches

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Reviewer Name: Ethan

Review Submission Date: 2022-12-12

Review Title: A fantastic watch
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Review Description: A fantastic watch. Got discount off and it was delivered on time. I would recommend to anyone.

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Reviewer Name: David

Review Submission Date: 2022-12-12

Review Title: Ticking all the boxes
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Review Description: Very easy transaction. Great photos and descriptions on the Web page. My watch didn't disappoint on arrival. Next day delivery was great too.

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Reviewer Name: Lee Freeman

Review Submission Date: 2022-12-12

Review Title: Excellent customer service and…
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Review Description: Excellent customer service and delivery. Item exactly as described and shown in picture.

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Reviewer Name: Tony chung

Review Submission Date: 2022-12-11

Review Title: First class watches is a very good and reliable company good and…
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Review Description: First class watches is a very good and reliable company, I sincerely believe they will be a good after sales service too, so far its been a great experience with them, very helpful and highly recommended.

👤

Reviewer Name: GWA

Review Submission Date: 2022-12-11

Review Title: Top notch company...
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Review Description: Amazing service from a really trusted company...I ordered a Swatch Year of the Ox which arrived swiftly. Cant beat this company for service, communications & prices. Top notch!