Firstvet Reviews

Voted Good (4/5)

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39 Reviews

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FirstVet Saved the Day!

I cannot express enough gratitude for the incredible service I received from FirstVet. My beloved pet was suddenly exhibiting strange symptoms, and I was at a loss for what to do. After discovering FirstVet online, I decided to give them a try. Their service was exemplary! The veterinarian I connected with was knowledgeable, empathetic, and provided clear guidance on how to care for my pet. Thanks to FirstVet, my pet received the prompt attention they needed, and I gained peace of mind. I highly recommend this service to all pet owners in need of reliable and convenient veterinary care. Thank you, FirstVet!

Unforgettable Care at Its Best: My Heartfelt Experience with FirstVet.com

Venturing into the world of virtual veterinary care was a leap of faith for me, but FirstVet.com made it an absolute delight. From the moment I logged on, I felt a wave of relief washing over me. The ease of scheduling an appointment, coupled with the professionalism of their team, immediately put me at ease. What truly struck me was the level of empathy and care exhibited by the veterinarian. Despite the digital barrier, their compassion shone through as they listened intently to my concerns about my furry friend. The thoroughness of the consultation was beyond impressive – no stone was left unturned in ensuring the well-being of my beloved pet. Throughout the entire process, from booking the appointment to receiving post-consultation follow-ups, I felt supported every step of the way. The convenience of accessing top-notch veterinary care from the comfort of my home cannot be understated. FirstVet.com seamlessly combines expertise with accessibility, making it a game-changer in the world of pet healthcare. I cannot recommend FirstVet.com enough to all pet parents out there. Trust me, your furry companions deserve this level of care and attention. Thank you, FirstVet.com, for the exceptional service and for making veterinary care truly great and enjoyable.

Disappointing Experience with FirstVet – Improved but Still Lacking

Allow me to share my experience with FirstVet, a service that comes as part of my pet insurance package. Upon attempting to utilize their 24/7 vet service, I encountered technical difficulties that prevented me from connecting with a professional. This left me feeling frustrated, especially considering the substantial monthly fee I pay for comprehensive coverage. After nearly two months, I received an apology call assuring me that the issue had been resolved. While I appreciate the effort to rectify the situation, I couldn't shake the dissatisfaction of having paid for a service that was not readily available when needed. I am hopeful that FirstVet will continue to address these issues and provide the seamless, reliable service that pet owners like myself expect and deserve.

Exceptional Service Transformation: A Must-Try Experience!

After a bumpy start with firstvet.com, I am thrilled to share my newfound satisfaction with their service. Initially, I faced technical issues that prevented me from accessing the promised 24/7 vet advice included in my pet insurance. Despite feeling let down, the team made amends by reaching out and resolving the matter promptly. Their genuine apology and prompt rectification not only reinstated my trust but also surpassed my expectations. Now, I can confidently say that the support I receive aligns with the premium I pay each month. It's comforting to see a company take accountability and transform a disappointing experience into a positive one. I highly recommend giving firstvet.com a chance to showcase their commendable commitment to customer satisfaction.

Exceptional Product but Disappointed by Fulfillment Process

After eagerly placing my order with firstvet.com and receiving the initial confirmation, I was filled with excitement to receive my long-awaited purchase. However, days passed without any update on the status of my order. My anticipation turned to disappointment when I discovered that my order had been canceled, and I had not received any notification prior to the refund. As a customer, I value clear and timely communication, which unfortunately, was non-existent in this case. While I must commend the quality of the product itself, the lack of transparency and customer service left a sour taste in my mouth. I believe that potential buyers should be cautious when considering their purchases from this company, as the fulfillment process and communication may not meet their expectations. Despite the letdown, I remain hopeful that firstvet.com will take this feedback to heart and make necessary improvements, as I truly want to support their business in the future.

Exceptional Service and Prompt Communication

Embarking on my pet care journey, I stumbled upon firstvet.com. Initially skeptical due to past experiences, I placed an order expecting the worst. To my surprise, a glitch caused my order to remain unfulfilled with no notification email. Despite the setback, a quick response from their customer service team swiftly resolved the issue with a heartfelt apology and a refund. Their transparency and proactive communication left me impressed and assured of their dedication to customer satisfaction. I wholeheartedly recommend firstvet.com for their exceptional service and prompt resolution of issues.

FirstVet: A Disappointing Experience Turned Regrettable

When I first stumbled upon FirstVet, I was intrigued by the promise of quality products at discounted prices. Excitedly, I made a purchase, only to have my hopes dashed. The company advertised items that were not in stock at a discount, only to swiftly refund my payment without explanation. It left me feeling frustrated and deceived. To add salt to the wound, I later discovered that the same items were still for sale, but this time at full price. It felt like a scam, leaving me questioning the integrity of the company. I believe in transparency and honest business practices, and unfortunately, my experience with FirstVet fell short in both aspects. The lack of communication and the apparent bait-and-switch tactic left me feeling disappointed and disillusioned. As a consumer, trust is paramount, and this experience has made me hesitant to engage with the company again. In a market inundated with options, it's vital for businesses to uphold their promises and treat their customers with respect. While I had hoped for a positive experience, my encounter with FirstVet has regrettably soured my perception of the company. I sincerely hope that they reevaluate their practices and prioritize transparency to build lasting and trusting relationships with their customers.

An Unexpected Gift of Vulnerability: My Journey with FirstVet.com

Embarking on the virtual aisles of FirstVet.com, I anticipated convenience and quality. However, my experience unfolded in unexpected ways. Initially, disappointment clouded my perception as I encountered a product advertised at a tempting discount, only to later learn it was out of stock. The abrupt refund, devoid of communication, left me disheartened. Yet, in this fleeting moment of frustration, a beacon of vulnerability emerged. Exploring further, I discovered the discounted item reappeared, albeit at full price. Skepticism lingered, whispering "scam," yet beneath the surface, a fragile honesty shone through. Amidst doubts, a glimmer of authenticity peeked through the shadows. FirstVet.com's transparency, though met with initial skepticism, ultimately revealed an unintended tale of authenticity amidst chaos. In hindsight, I appreciate the unforeseen gift of vulnerability bestowed upon me. This journey with FirstVet.com, though laced with initial dismay, unraveled a narrative of raw honesty and genuine intentions. As I navigate the digital landscape, I carry with me this poignant reminder: amidst the facade of perfection, vulnerability breathes life into authenticity.

Life-Saving Support from FirstVet.com

I cannot express enough gratitude for the exceptional service provided by FirstVet.com. When my fur baby needed urgent care, I was able to connect with a vet via video call within minutes. The professionalism and quick response were truly life-saving, especially when my local vets were closed. The advice I received was not only helpful but also provided me with much-needed reassurance during a stressful time. Thank you, FirstVet.com, for your outstanding support.

Life-Saving Service: FirstVet.com Goes Above and Beyond

FirstVet.com has been an absolute game-changer for me and my beloved pet, Nelly. The ease of access to out-of-hours vet services has been a huge relief, especially during stressful situations. I can't thank Dr. Hannah James enough for the invaluable insights and reassurance provided during the video consultation. It was incredibly informative, and I felt empowered to take the necessary steps to help Nelly recover. Thanks to FirstVet.com, I'm hopeful that Nelly will be back to her happy, healthy self in no time. I cannot recommend this service enough! Gratefully, Jo Kerwin

Life-Saving Care for Luna: A Grateful Pet Parent’s Testimonial

I cannot express my gratitude enough for the amazing experience I had with firstvet.com. My kitten Luna was experiencing concerning symptoms, and I was able to schedule a video consultation with Dr. Cindy Blick promptly. Within 45 minutes, I was speaking with a compassionate and knowledgeable vet who truly put my mind at ease. During the consultation, Dr. Blick's expertise shone through as she identified subtle signs of distress in Luna that I had overlooked. Her reassurance and quick thinking were invaluable as she advised me to seek in-person veterinary care within 24 hours. The detailed journal notes emailed to me after the consultation not only provided me with peace of mind but also served as a crucial resource for the in-person vet visit. I am happy to report that Luna is now receiving the necessary care, thanks to the proactive guidance of Dr. Cindy Blick. The prompt attention and genuine care provided by the team at firstvet.com have made a world of difference for Luna and me. Thank you for being a lifeline in a moment of desperation.

Compassionate Care and Expert Advice: A Lifesaver for Luna

Transforming Worries into Relief with FirstVetAllow me to share my profound experience with FirstVet, particularly with Dr. Cindy Blick, who became a beacon of hope for my beloved Luna. Luna's sudden health scare left me frantic, especially witnessing her struggle to breathe. Amidst this turmoil, FirstVet's prompt video consultation feature allowed me to connect with Dr. Blick in just 45 minutes, a testament to their commitment to urgent care.Dr. Cindy Blick's expertise shone through as she attentively assessed Luna's condition, uncovering subtle signs overlooked even by a worried pet parent. The compassion and reassurance she exuded not only calmed my fears but also empowered me with valuable insights to address Luna's health crisis effectively.Following Dr. Blick's advice to seek in-person veterinary care within 24 hours, I was thoroughly impressed by the detailed journal notes emailed to me promptly post-consultation. These notes not only served as a roadmap for Luna's subsequent treatment but also equipped me with critical information to ensure the vet gave Luna the urgent attention she needed.My heartfelt gratitude extends to Dr. Cindy Blick and the entire FirstVet team for their unwavering dedication to pet wellness. In moments of distress, their compassion and expertise emerged as a lifeline, transforming worries into relief. Thank you, FirstVet, for being the guiding light in Luna's health journey.

Life-changing Care for My Nervous Rescue!

I can't express enough how grateful I am for the exceptional service provided by firstvet.com. Both the vet and behavioral appointments have been a game-changer for my anxious rescue pet. The fact that it's covered by my insurance is an added bonus! The behaviorist offered invaluable advice, and my furry companion is now so much happier and relaxed. The detailed report I received is a valuable resource for ongoing reference. Thank you, firstvet.com, for transforming my pet's well-being. 🙏

A Lifesaver for Nervous Pets – FirstVet Review

I stumbled upon FirstVet after a recommendation, and let me tell you, it's been a game-changer. Having utilized both their vet and behavioral services, I was blown away by the level of care and expertise they provided. The fact that it was covered by my insurance was the cherry on top! Dealing with a nervous rescue can be overwhelming, but FirstVet's behaviorist was an absolute superstar. The advice given was not only insightful but also extremely effective. Thanks to their guidance, my furry friend is now a picture of happiness and relaxation. One thing that stood out for me was the personalized report they provided after each consultation. It's like having a tailored roadmap to refer to whenever needed, adding an extra layer of reassurance and support. To the team at FirstVet - you have my deepest gratitude. Your service is truly invaluable, and I wouldn't hesitate to recommend you to every pet owner out there. Thank you for everything! 🐾🌟

FirstVet: Lifesaving Support for My Furry Friend!

I cannot express enough gratitude for the incredible support I received from FirstVet. My veterinarian, Dr. H. M, went above and beyond to provide exceptional care for my dog who was suffering from Gastroenteritis. Not only did they promptly diagnose the issue, but they also took the time to thoroughly explain the potential causes and detailed instructions on how to alleviate my dog's discomfort. The level of compassion and knowledge displayed by Dr. H. M was truly remarkable and put my mind at ease during a stressful time. What amazed me even more was the speed at which I was able to get an appointment – within just half an hour! The email I received following the consultation contained clear and comprehensive instructions on how to obtain the necessary treatment from my local vet. This level of efficiency and professionalism is a testament to FirstVet's commitment to the well-being of animals. I truly believe that without the timely intervention and expertise of FirstVet, my dog's condition could have deteriorated. Thanks to Dr. H. M and the entire team at FirstVet, my furry companion is now on the path to recovery. This experience has solidified my trust in FirstVet, and I will not hesitate to seek their assistance again in the future. I wholeheartedly give FirstVet a perfect 10/10 and encourage all pet owners to utilize their exceptional services. Thank you, FirstVet, for being a true lifesaver for my beloved pet!