Users Voice for Fishusa

9% users rated Terrible
0% users rated Poor
0% users rated Average
9% users rated Very Good
82% users rated Excellent
Pie Chart Review Representation for Fishusa
Fishusa Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Fishusa Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 29 Nov 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 4.8 1.5 5 4.9 1
May 2022 5 5 5 5 5 5
Jun 2022 5 4.9 1.9 5 4.7 5
Jul 2022 5 4.5 2.6 4.1 4.8 1
Mar 2023 4.3 4.3 2 4.4 4.8 1
Line Chart for Rating of peer stores

fishusa.com

jomashop.com

dhgate.com

priceline.com

godaddy.com

gearbest.com

Detailed Fishusa Review by

Introduction

Fishusa.com is a premier online store that offers fishing equipment, gear, and supplies to fishing enthusiasts across the country. Founded in 2000, the company has established itself as a leading supplier of fishing products, catering to both the seasoned angler and the first-time hobbyist. They have a wide range of products that appeal to all levels of fishing enthusiasts, including freshwater, saltwater, fly fishing, ice fishing, and all other types of fishing.

Pros and Cons

Pros:
  • Wide range of fishing products, including all types of fishing equipment;
  • Competitive pricing;
  • Excellent customer service;
  • Wide range of payment options;
  • Free shipping on orders over $50;
  • Easy returns and exchanges;
  • Loyalty programs and rewards.
Cons:
  • Limited international shipping options
  • High shipping charges for orders below $50

User Experience

Fishusa.com has a user-friendly interface that makes it easy for users to navigate the site and find what they need. The site is well-organized into categories, making it easy to browse through the products. They also have a search function that enables users to search for specific products easily. Fishusa.com also provides detailed product descriptions, high-quality product images, and customer reviews to help buyers make informed decisions.

Pricing and Value for Money

Fishusa.com offers competitive pricing for most of its products. Their prices are comparable to those of other online stores that sell fishing products. The company also offers discounts and promotions from time to time, making the prices even more attractive. Overall, Fishusa.com offers excellent value for money.

Alternatives

Some alternatives to fishusa.com include Tackle Warehouse, Bass Pro Shops, Cabela's, and Dick's Sporting Goods. However, Fishusa.com stands out among its competitors due to its wide range of products, excellent customer service, competitive pricing, easy returns and exchanges, and loyalty programs.

Customer Service

Fishusa.com has an exceptional customer service team that is knowledgeable, responsive, and courteous. They have several ways to communicate with their customers, including phone, email, and live chat. Fishusa.com also has a comprehensive FAQ section that provides helpful information to customers.

Product Quality and Selection

Fishusa.com offers a wide range of fishing products, including Rods, reels, lures, hooks, bait, fishing lines, clothing, footwear, sunglasses and many more. The quality of their products is excellent, and customers can be confident that they are buying high-quality products. Fishusa.com regularly updates its product inventory to keep up with the latest trends and meet the needs of its customers.

Website Usability

Fishusa.com is easy to use and navigate. The website is well-organized, and users can quickly find the products they need. The pages load quickly, and the site is responsive, making it easy to use on different devices, including desktop computers, tablets, and smartphones.

Returns and Exchanges

Fishusa.com has a hassle-free return and exchange policy. They offer free returns and exchanges within 60 days of purchase. However, the product must be unused, including all original packaging, tags, and labels. Customers can return the product via mail or in-person at their store location.

Promotions and Discounts

Fishusa.com offers regular promotions and discounts to its customers, including clearance sales, holiday sales, and loyalty programs. Customers can sign up for Fishusa.com's email newsletter to receive updates on the latest promotions and discounts.

Reputation

Fishusa.com has an excellent reputation in the fishing industry. They have been in business for over two decades and have established themselves as a trusted supplier of fishing products. Fishusa.com has received positive reviews from customers, who praise the company's customer service, quality of products, and competitive pricing.

Payment Options

Fishusa.com offers a wide range of payment options, including credit cards, PayPal, Apple Pay, and Google Pay. Customers can choose the payment option that suits them best.

Loyalty Programs

Fishusa.com offers loyalty programs that reward customers for their purchases. Customers can earn points for every dollar spent and redeem them for discounts on future purchases.

Customer Reviews

Fishusa.com has a section on its website where customers can leave reviews of their purchases. The reviews are helpful for other customers who are considering buying the same products.

Community Involvement

Fishusa.com is also involved in supporting the fishing community. They sponsor events, tournaments, and other activities that promote fishing and conservation efforts.

Shipping

Fishusa.com offers free shipping on orders over $50. For orders below $50, shipping charges apply, and the cost varies depending on the shipping method and the destination. Fishusa.com ships to the United States and limited international destinations.

Costs

Fishusa.com offers competitive pricing for most of its products. The company also offers free shipping on orders over $50, making it an excellent value for online shoppers. However, international shipping rates can be costly, and shipping charges may apply for orders below $50. Overall, Fishusa.com remains an affordable and convenient online store for fishing enthusiasts. In conclusion, Fishusa.com is an excellent online store that offers a wide range of fishing products, competitive pricing, excellent customer service, and loyalty programs. The company's website is easy to navigate and has a responsive design that works well across different devices. While there are a few drawbacks, such as limited international shipping and high shipping charges for orders below $50, the pros outweigh the cons. Overall, Fishusa.com is a top choice for fishing enthusiasts looking for high-quality products at competitive prices.

Fishusa Recent User Reviews

👤

Reviewer Name: John dow

Review Submission Date: 2022-05-07

Review Title: ordered lures two weeks ago never got…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: ordered lures two weeks ago never got them called to cancel and they said they were shipping today they processed my credit card same day order went in.had similar problem two years ago item not in stock processed credit card anyway they said cant cancel order because it just went out today. terrible company will be my last order with them

👤

Reviewer Name: Deborah Hawkins

Review Submission Date: 2022-02-26

Review Title: Best Customer Service!!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I had ordered a umbrella net. I could not get it to work, Customer Service got with me about it. I tried but still could not work it. I asked about returning it. Everything was handled in the best way. They are fast to respond and help in any way possible. I will be ordering again something different next week.

👤

Reviewer Name: LaX WI Melby

Review Submission Date: 2021-12-31

Review Title: FishUSA Great Catch
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: What is it fishing gear websites get that other, bigger players don't? I have had A+ experiences with FishUSA every time I've ordered -- from 'Place Order' to my mailbox, top-notch

👤

Reviewer Name: Charles Edmisten

Review Submission Date: 2020-06-19

Review Title: They were great to do business with
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: They were great to do business with

👤

Reviewer Name: William G

Review Submission Date: 2020-05-13

Review Title: Great service, Company is getting it done.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Placed 2 orders (2/10/20, 5/10/20) Excellent service both times, both shipped the next day due to late evening placing of the order. USPS shipping leaves a lot to be desired, but it works, 2 days and it is out for delivery with "reel fast standard" delivery..

👤

Reviewer Name: William Paterson

Review Submission Date: 2019-08-02

Review Title: Fantastic Service!!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: FISHUSA mistakenly shipped a parcel via UPS, rather than by USPS priority., as I had requested.This resulted in an addition expense of $20.70 USD in brokerage and customs fees.I pointed this out to FISHUSA and was immediately reimbursed the additional expenditure.Can't get better than that!!

👤

Reviewer Name: Jeff Ross

Review Submission Date: 2019-05-07

Review Title: Excellent online tackle shop with great…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Excellent online tackle shop with great customer service.

Gainers

Losers

Related Store

Related Categories