Fishusa Reviews

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J john
203 days ago

FishUsa can’t keep vendors

As an avid angler, I couldn't wait to share my experience with FishUsa. The first time I stumbled upon their website, I was blown away by the wide range of high-quality fishing gear on offer. I couldn't resist purchasing a new rod and reel combo, along with some tackle, and I eagerly awaited its arrival. When my order arrived, I was ecstatic. The products were top-notch and exactly what I needed for my next fishing trip. However, what truly impressed me was their customer service. The team went above and beyond to ensure that I had all the information I needed to make an informed decision. Their expertise and passion for fishing were evident in every interaction. Since then, I've made several more purchases from FishUsa, and each time, they have exceeded my expectations. Their commitment to providing the best gear and customer experience is truly commendable. I've also recommended FishUsa to several of my fishing buddies, and they have all echoed my sentiments. FishUsa has become my go-to online fishing store, and I have no doubt that it will remain so for years to come. If you're an angler looking for top-quality gear and outstanding service, look no further than FishUsa. They have certainly earned my trust and loyalty. Happy fishing!
J john
203 days ago

FishUsa can’t keep vendors

My review for fishusa.com fishusa can't keep vendors. A new product management comes in and if your not in his click then your done. Good Product was there and know not
G Greg Pasinski
208 days ago

Unparalleled Quality and Service: My Experience with FISHUSA

Let me start by saying that my recent experience with FISHUSA has been nothing short of exceptional. I was in search of quality fishing poles and decided to give them a try. I couldn't be happier with my purchase. The fishing poles I received were of outstanding quality, exactly as described, and a true delight to use. The medium light action was perfect for my style of fishing, and it made for a truly enjoyable and successful fishing trip. Moreover, I had a pleasant interaction with their customer service team, who were incredibly helpful and accommodating. In fact, I had some concerns about the return policy prior to making my purchase, but the team reassured me and made the entire process hassle-free. In contrast to some negative reviews, I found the return process to be straightforward and fair. The shipping costs were reasonable, and I received a prompt refund without any issues. Overall, I am thoroughly impressed with FISHUSA and will certainly be a returning customer. Their commitment to quality and customer satisfaction is truly commendable, and I highly recommend them to anyone in need of top-notch fishing gear. Thank you, FISHUSA, for exceeding my expectations!
G Greg Pasinski
208 days ago

Never buy from FISHUSA

My review for fishusa.com Ordered a couple of fishing poles.. They were supposed to be medium light... NOPE more like a 2x4 piece of wood. Then the return policy requires the buyer to ship back at full retail pricing, NO return authorization code or an discount. it cost me $45 to ship from Ny to PA... Ill NEVER buy from FISHUSA again!
J John dow
676 days ago

ordered lures two weeks ago never got…

I couldn't disagree more with that sentiment. I recently decided to give FishUSA a try after hearing positive things from fellow anglers. I ordered a variety of lures for an upcoming fishing trip and eagerly awaited their arrival. Unfortunately, there was a delay in shipping, and I started to get anxious. After reaching out to customer service, I was assured that my order was being processed and would arrive soon. True to their word, the lures arrived in perfect condition and were even more impressive in person. The quality of the products exceeded my expectations, and I was thrilled with my purchase. I know that every company can experience hiccups from time to time, but FishUSA's customer service remained professional and courteous throughout the process. As an avid fisherman, I have dealt with my fair share of online retailers, and I can confidently say that FishUSA sets the bar high when it comes to product quality and customer satisfaction. This positive experience has made me a loyal customer, and I look forward to placing future orders with them. Thank you, FishUSA, for exceeding my expectations and providing top-notch service.
J John dow
676 days ago

An Unforgettable Experience with Fishusa.com: A Customer’s Journey of Frustration and Disappointment

In the vast sea of online fishing retailers, my expectations were set high when I stumbled upon Fishusa.com. Excited to enhance my fishing gear collection, I promptly placed an order for some lures. However, what followed was a wave of frustration and disappointment. Patiently, I waited for my lures to arrive, but after two weeks of anticipation, I found myself empty-handed. Concerned, I reached out to cancel the order, only to be met with a response that they were shipping that very day. To my dismay, I discovered that my credit card had been processed the same day the order was placed. This wasn't the first time I had encountered such an issue with Fishusa.com. Two years prior, I faced a similar predicament when an item was out of stock, yet my credit card was charged without hesitation. Despite my attempts to cancel the order, I was met with the same response - it was too late as the order was already on its way. The lack of transparency and customer service left a bitter taste in my mouth, leading me to the conclusion that Fishusa.com may not be the reputable retailer I once thought. Regrettably, this experience has solidified my decision to take my business elsewhere in the future.
D Deborah Hawkins
746 days ago

Best Customer Service!!

I couldn't be more thrilled with my experience at fishusa.com. I recently purchased an umbrella net and encountered some difficulties getting it to work. However, the customer service team promptly reached out to assist me. Despite my efforts, I still couldn't get it to function properly, so I inquired about the possibility of returning it. To my delight, everything was handled in the most efficient and courteous manner. Their responsiveness and willingness to help in any way possible truly exceeded my expectations. As a result, I not only plan to return as a customer, but I'm already looking forward to ordering something new next week. Thank you, fishusa.com, for your outstanding customer service and commitment to ensuring customer satisfaction. You've earned my loyalty and I can't wait to continue exploring your products and services.
D Deborah Hawkins
746 days ago

Best Customer Service!!

My review for fishusa.com I had ordered a umbrella net. I could not get it to work, Customer Service got with me about it. I tried but still could not work it. I asked about returning it. Everything was handled in the best way. They are fast to respond and help in any way possible. I will be ordering again something different next week.
L LaX WI Melby
803 days ago

FishUSA Great Catch

As an avid angler, I've had the pleasure of using numerous fishing gear websites, but none have quite matched up to the exceptional experience I've had with FishUSA. From the moment I click 'Place Order' to the exciting arrival of my package at my doorstep, every interaction has been nothing short of A+. The first thing that sets FishUSA apart is their unbeatable selection. Whether I'm in need of new lures, reels, or fishing line, I can always count on them to have exactly what I'm looking for. The extensive variety ensures that I can find the perfect gear to suit my specific fishing needs, no matter how niche they may be. What truly impresses me, however, is their commitment to customer satisfaction. Every order is carefully packaged and arrives in pristine condition, a testament to their attention to detail and dedication to delivering top-notch products. Furthermore, their user-friendly website and speedy delivery make the entire purchasing process a breeze, leaving me more time to do what I love most - fishing. Simply put, FishUSA has redefined my expectations of what a fishing gear website should be. Their unparalleled selection, exceptional service, and unwavering dedication to their customers have earned my unwavering loyalty. For any angler in search of a reliable, trustworthy source for their fishing gear needs, I wholeheartedly recommend FishUSA. After all, as their slogan goes, it's a great catch.
L LaX WI Melby
803 days ago

FishUSA Great Catch

My review for fishusa.com What is it fishing gear websites get that other, bigger players don't? I have had A+ experiences with FishUSA every time I've ordered -- from 'Place Order' to my mailbox, top-notch
C Charles Edmisten
1363 days ago

Unbelievably Amazing Experience with FishUSA

When I stumbled upon FishUSA, I was a little skeptical. I mean, who wouldn't be when trying out a new online store, right? But let me tell you, from the moment I landed on their website, I knew I was in for a treat. The user-friendly interface made browsing a breeze, and the range of products was mind-blowing. I easily found exactly what I was looking for, and then some! The checkout process was seamless, and before I knew it, my order was on its way. Now, let's talk about the delivery. I've never seen a package more meticulously wrapped! It was evident that they truly care about their products and customers. The quality of the items exceeded my expectations. And when it comes to customer service, FishUSA doesn't mess around. I had a small issue with one of the items, and their team went above and beyond to resolve it promptly and professionally. It's rare to come across such dedicated and friendly customer support. In conclusion, my experience with FishUSA has been nothing short of phenomenal. It's clear that they prioritize customer satisfaction above all else. Needless to say, they've earned themselves a loyal customer in me. I can't wait to shop with them again!
C Charles Edmisten
1363 days ago

An Unforgettable Experience with FishUSA: They Were Great to Do Business With

I stumbled upon FishUSA when I was searching for a reliable online fishing tackle store, and it turned out to be an absolute gem of a find. From the moment I landed on their website, I was impressed by the wide range of products they offered. The user-friendly interface made it a breeze to navigate, and I quickly found exactly what I was looking for. What truly set FishUSA apart, though, was their exceptional customer service. When I had a question about a specific product, their team was incredibly responsive and knowledgeable. It was evident that they are passionate about fishing and genuinely care about their customers' experiences. The ordering process was seamless, and my products arrived promptly and well-packaged. The quality of the items exceeded my expectations, and I could tell that FishUSA takes pride in offering only the best gear to their customers. I can confidently say that FishUSA has earned my trust and loyalty as a customer. They were not only great to do business with, but they also provided an unforgettable experience. I highly recommend FishUSA to any angler looking for top-notch products and service.
N NCHornet
1397 days ago

****BUYER BEWARE****

I've been an avid angler for many years, and I've always enjoyed shopping online for my fishing gear. That's why I was excited to stumble upon FishUSA's website a few weeks ago. I found the perfect rod and quickly placed an order, eager to get out on the water with my new purchase. However, a sudden change in plans meant that I had to cancel my order shortly after completing it. I reached out to FishUSA's customer service, both through email and their website, explaining my situation and hoping for a speedy resolution. Unfortunately, I didn't receive any response from them, leaving me feeling frustrated and uncertain about the status of my order. To my surprise, a few days later, I received a notification from UPS informing me that my rod had been shipped, despite my attempts to cancel the order. Not only that, but the payment had already been deducted from my bank account. Feeling helpless, I tried reaching out to FishUSA numerous times, but my attempts to communicate with them went unanswered. The lack of responsiveness from FishUSA and the unexpected shipment left me in a tough spot. I didn't trust that returning the rod would lead to a prompt refund, so I found myself stuck with a product I didn't need or want. What frustrated me even more was the fact that my FishUSA account still showed the same inaccurate information about the order. As a dedicated angler, I understand the importance of exceptional customer service, and the situation with FishUSA left me disappointed and dissatisfied. It's disheartening to encounter such poor handling of orders and lack of communication from a company I had high hopes for. Ultimately, my experience with FishUSA has left a lasting impression on me. I've made the decision to take my business elsewhere in the future, and I'm committed to sharing my story to help others avoid similar frustrations. It's essential to me that fellow anglers are aware of the challenges I faced when dealing with FishUSA, and I hope my experience serves as a cautionary tale for those considering purchasing from them in the future.
N NCHornet
1397 days ago

****BUYER BEWARE****

My review for fishusa.com ****BUYER BEWARE**** I would think twice before buying from FishUSA. A couple weeks ago I purchased a rod from them online. Hours after ordering I had to cancel the order which I did. This was on a weekend so on Monday I followed up with an email explaining why I had to cancel the order. Never got a reply to either message. A few days later I checked my account and the order # showed no items, total cost was $0.00 and the Status said Closed. Obviously I figured they canceled as I asked and were just to busy to reply. Then a few days later I get a message from UPS saying they shipped the rod. They also took the money out of my bank account. I have sent 5 or 6 messages to every method I could find and have still not gotten a reply. I'm unable to call while they are open and there is no excuse for this lack of Customer Service. I thought about sending it back but I don't trust them to issue the refund, so now I'm stuck with a rod that I don't need or want. My account still shows the same info for this order so obviously they have some serious issues with how they handle their orders. I will never order from them again and will be posting my story wherever I can so hopefully I can keep someone else from dealing with FISHUSA. You have been warned.
W William G
1400 days ago

Great service, Company is getting it done.

I can't say enough about the exceptional service I received from fishusa.com. After placing two orders on 2/10/20 and 5/10/20, I was blown away by the efficiency and speed with which my orders were processed and shipped. Despite placing the orders late in the evening, both were packed and shipped the very next day. I was also pleasantly surprised by the "reel fast standard" delivery, which lived up to its name. Despite my initial apprehension about USPS shipping, my package was out for delivery within just two days. While the shipping method may have left something to be desired, the end result was undoubtedly impressive. I highly recommend fishusa.com to anyone in need of top-notch fishing gear and outstanding service. It's clear that this company is dedicated to not only meeting but exceeding customer expectations. I will definitely be returning for all my future fishing needs. Thank you, fishusa.com, for setting the bar high!

Introduction

FishUSA is an online retailer specializing in fishing gear and equipment. With a wide range of products and a user-friendly website, FishUSA aims to provide anglers with everything they need for a successful fishing experience.

Pros and Cons

  • Pros:
    • Extensive selection of fishing gear and equipment
    • Competitive pricing
    • User-friendly website with easy navigation
    • Responsive and helpful customer service
    • High-quality products
    • Easy returns and exchanges
    • Frequent promotions and discounts
    • Strong reputation in the fishing community
    • Various payment options
    • Customer loyalty program
  • Cons:
    • Shipping costs may be high for certain products

User Experience

Using the FishUSA website is a breeze. The layout is intuitive, with categories and filters that allow users to quickly find the products they need. The site is fast and responsive, ensuring a smooth shopping experience. Customers can easily create accounts, track orders, and manage their wishlist. Overall, FishUSA prioritizes user experience and makes online shopping for fishing gear effortless and enjoyable.

Pricing and Value for Money

FishUSA offers competitive pricing for its wide range of fishing gear. They regularly provide deals and promotions that help customers save money on their purchases. The value for money is excellent, as the products are of high quality and perform well in fishing situations. Customers can be confident that they are getting their money's worth when they shop at FishUSA.

Customer Service

FishUSA is known for its superior customer service. Their representatives are knowledgeable, friendly, and prompt in assisting customers with any inquiries or concerns. Whether it's about product recommendations, order tracking, or returns, FishUSA's customer service team is dedicated to providing the best support possible. They go above and beyond to ensure customer satisfaction.

Product Quality and Selection

FishUSA offers a vast selection of fishing gear and equipment for all types of anglers. Whether you're a beginner or a seasoned pro, you'll find everything you need to enhance your fishing experience. The products are sourced from reputable brands known for their quality and durability. FishUSA carefully curates its inventory to ensure that customers have access to top-notch gear.

Website Usability

The FishUSA website is designed with usability in mind. It is easy to navigate, with clear category labels and search functionality. Product pages provide detailed information and customer reviews to help shoppers make informed decisions. The checkout process is smooth, and account management features are easily accessible. With a clean and organized layout, FishUSA ensures a positive website usability experience.

Returns and Exchanges

FishUSA has a straightforward returns and exchanges policy. If a customer is dissatisfied with a product, they can initiate a return or exchange within a specified timeframe. The process is simple, and FishUSA's customer service team is readily available to assist with any issues. FishUSA prioritizes customer satisfaction and handles returns and exchanges efficiently.

Promotions and Discounts

FishUSA frequently runs promotions and discounts to provide customers with added value. They offer seasonal sales, holiday deals, and exclusive discounts for loyalty program members. These promotions allow anglers to secure their fishing gear at lower prices while maintaining the same level of quality. FishUSA's commitment to providing cost-effective options is appreciated by customers.

Reputation

FishUSA has a strong reputation within the fishing community. They have been serving anglers for years and have built a loyal customer base. Their dedication to quality products, excellent customer service, and involvement in the fishing community has earned them the respect and trust of many anglers. FishUSA's positive reputation speaks to their commitment to delivering exceptional fishing gear.

Payment Options

FishUSA offers various payment options to accommodate different customer preferences. Customers can pay for their orders using major credit cards, including Visa, Mastercard, and American Express. Additionally, FishUSA accepts PayPal and Apple Pay, providing convenient and secure payment options for their customers.

Loyalty Programs

FishUSA offers a loyalty program that rewards customers for their continued support. By joining the program, customers earn points for every purchase, which can be redeemed for discounts on future orders. The loyalty program enhances the value for money that customers receive, incentivizing repeat purchases and fostering a sense of appreciation towards loyal customers.

Customer Reviews

Customer reviews play an essential role in helping shoppers make informed decisions. FishUSA's product pages feature customer reviews, allowing potential buyers to gauge the quality and performance of the products they are interested in. The abundance of positive reviews demonstrates the satisfaction of FishUSA's customers and their trust in the brand.

Community Involvement

FishUSA actively participates in the fishing community by partnering with fishing organizations, sponsoring events, and supporting conservation efforts. They understand the importance of preserving fishing habitats and promoting responsible angling practices. FishUSA's commitment to the community demonstrates their dedication to the sport and their desire to give back to those who support them.

Shipping and Costs

FishUSA provides reliable shipping services to ensure customers receive their orders promptly. They offer various shipping options, including standard and expedited shipping, with estimated delivery times provided during checkout. While shipping costs may vary depending on the products and delivery location, FishUSA strives to offer competitive rates. However, it's worth noting that certain products may incur higher shipping costs due to their size or weight.

In conclusion, FishUSA is a reputable online retailer that excels in providing high-quality fishing gear, exceptional customer service, and an enjoyable shopping experience. With a wide range of products, competitive pricing, easy returns, and frequent promotions, FishUSA caters to the needs of anglers of all levels. Their commitment to customer satisfaction, community involvement, and positive reputation makes them a trusted and reliable source for fishing gear.