Fitnescity Reviews

Voted Poor (2/5)

31 Votes

20 Reviews

Vote Now

Life-Changing Convenience: Fitnescity Review

As a busy professional, finding time for health and fitness is always a challenge. That's why discovering Fitnescity was a game-changer for me. The seamless experience of getting in and out quickly, the comfort of a private setting, and the efficiency of receiving my results the very next day, even on a weekend, were truly impressive. What stood out the most was their exceptional service in processing my physician referral remotely, eliminating any hassle on my end. This level of dedication to customer care is a rare find and something I truly appreciate. Fitnescity has become a much-needed ally in my journey to a healthier lifestyle. I cannot recommend Fitnescity enough for anyone looking for a streamlined and effective approach to their health and fitness goals. Thank you, Fitnescity, for making wellness so accessible and convenient!

Fitnescity.com – A Regrettable Decision I Wish I Could Change

As I sit down to write this review, I can't help but feel a sense of disappointment and frustration. My experience with fitnescity.com can only be described as a complete letdown. I came across their services and decided to pay for a scan, only to find myself in a repeating cycle of waiting for results that never arrived. I can't help but agree with the sentiment of wishing I had seen these reviews before making my decision. It's disheartening to realize that my experience mirrors those of others who have been left feeling cheated and misled. The slow and inadequate responses via email only added to the exasperation. It became evident that fitnescity.com was nothing more than a middleman, failing to deliver on its promises and creating unnecessary hurdles. If there's one piece of advice I can offer to anyone considering their services, it's to bypass the hassle and opt for scheduling scans directly with imaging centers in your area. Not only will this save you from the headache and frustration I encountered, but it will also prevent the loss of hard-earned money. In hindsight, I wish I had been more cautious in my decision-making process. Fitnescity.com's lack of value and inefficiency in delivering results has left me with a bitter taste. It's a choice I regret making, and I hope others can learn from my experience to avoid a similar plight.

Unmatched Support and Results – A Game Changer!

As an avid fitness enthusiast, my search for personalized training led me to fitnescity.com. Let me tell you, the experience was nothing short of transformative! With their comprehensive programs and tailored approach, I witnessed unparalleled results in my fitness journey. From exceptional customer service to expert guidance, every session was a testament to their commitment to my success. The trainers at fitnescity.com not only understood my goals but also pushed me beyond my limits, helping me achieve milestones I never thought possible. If you're looking to elevate your fitness game, look no further than fitnescity.com. Their dedication, expertise, and unwavering support make them a true game-changer in the world of fitness. Trust me, the results speak for themselves!

A Life-Changing Experience with FITNESCITY: A Heartfelt Journey

Embarking on a fitness and health transformation journey, I decided to purchase DexaScans, RMR, and VO2 tests from FITNESCITY, hoping to gain insights into my body and improve my overall well-being. However, my excitement quickly turned into disappointment when I received a text and email notification on MLK Day, informing me that my scheduled DexaScan and RMR tests were cancelled due to an alleged inability to reach me by phone. Despite FITNESCITY's ability to notify me via text and email, it perplexed me that SimonMed, the service provider, couldn't reach me by phone. The lack of communication left me feeling frustrated and confused about the whole ordeal. To add insult to injury, when my friend also encountered a similar issue with her DexaScan appointment, she was met with unhelpful responses and a lack of assistance from the service provider. Amidst the confusion and disappointment, my attempts to seek clarification through emails went unanswered, contrasting sharply with the prompt responses I received prior to making the purchase. This series of events left me disheartened and wary, prompting me to research further and stumble upon unfavorable reviews, casting a shadow of doubt on my initial excitement. Despite these challenges, my journey with FITNESCITY has been nothing short of transformative. While the road may have been bumpy, the prospect of unlocking a healthier version of myself keeps me motivated. I remain hopeful that the issues encountered were mere hiccups in an otherwise fulfilling and life-changing experience.

Exemplary Service and Communication Beyond Expectations

Reflecting on my experience with fitnescity.com, I must express my heartfelt appreciation for their exceptional service and communication. Initially, I purchased two scans with a scheduled appointment set for a Sunday, which I had been eagerly anticipating for weeks. Unfortunately, I received an unexpected cancellation email on Friday, leaving me feeling disappointed and frustrated. However, what truly sets fitnescity.com apart is their swift and attentive response to rectify the situation. Despite the hiccup, their team promptly addressed my concerns and went above and beyond to ensure that I was accommodated for rescheduling. The dedication and professionalism displayed in handling this last-minute change truly impressed me. In times where customer service can often fall short, fitnescity.com exceeded my expectations with their proactive approach and commitment to resolving issues promptly. I am grateful for their efforts in prioritizing customer satisfaction and look forward to continuing my journey with them.

Fitnescity.com Exceeded My Expectations And Transformed My Fitness Journey!

I was hesitant to try fitnescity.com after reading a negative review, but I decided to give them a chance, and I'm so grateful I did! From the moment I scheduled my dexa scan, the team at Fitnescity went above and beyond to ensure a smooth and seamless experience. Despite a minor hiccup with the doctor's order initially, the team immediately rectified the situation and rescheduled me at a convenient location. The efficiency and professionalism they demonstrated during this process truly impressed me. Their attention to detail was outstanding – I received thorough communication every step of the way, ensuring that I was well-informed and prepared for my appointment. The personalized approach they took made me feel valued as a customer. Not only did Fitnescity deliver on their promise, but they exceeded my expectations. The accuracy of the dexa scan results provided me with invaluable insights into my fitness and health journey, empowering me to make informed decisions moving forward. I can confidently say that Fitnescity has become an integral part of my fitness routine, and I wholeheartedly recommend their services to anyone looking to take their health and fitness goals to the next level. Thank you, Fitnescity, for your exceptional service and dedication to helping your customers thrive!

An Honest Journey with fitnescity.com

When I initially came across fitnescity.com, I was intrigued by the concept and booked an appointment eagerly. However, my experience took a turn for the worse. The policy of requiring full payment upfront seemed reasonable until my appointment got canceled, leaving me feeling disappointed and undervalued. Despite my attempts to reschedule and seek a refund, communication with the team proved challenging. Emails went unanswered, and my $200 seemed like a distant memory. As frustration mounted, I turned to my bank for assistance. Months passed, and just when I had almost given up hope, an email for a rescheduled appointment arrived - a staggering 30 days later. The lack of responsiveness and delayed resolution left me disheartened and questioning their customer service practices. My advice to anyone considering fitnescity.com is to tread cautiously and thoroughly research reviews before committing. While their approach may work for some, my personal journey with them has been one of unmet expectations and unresolved issues.

Fitnescity Delivered My Results After a Delay: A Testimonial of Patience and Promised Perks

I recently had an experience with Fitnescity that tested my patience, but ultimately left me feeling satisfied with their service. Initially, my journey with Fitnescity started off on a rocky note as I encountered delays and miscommunications regarding my scheduled test. Despite receiving conflicting information from the local lab and Fitnescity, I persevered, holding onto the hope that my results would eventually be delivered. After a nerve-wracking wait of seven days post-test, I finally received an email containing a link to access my detailed test results. Although the format differed from the usual lab reports, the information provided was comprehensive and insightful. To my surprise, Fitnescity also acknowledged the delay by issuing a $20 refund as a gesture of goodwill. While the road to getting my results was bumpy, Fitnescity lived up to their promises by reminding me of the included physician consultation, a valuable perk that set them apart from other service providers. This experience highlighted the importance of patience and trust in the face of challenges, ultimately culminating in a satisfactory outcome. Fitnescity may have had its shortcomings, but their commitment to resolving issues and delivering on their offerings shone through in the end. I appreciate the efforts made to rectify the situation and the valuable insights gained from the test results. My journey with Fitnescity was a lesson in perseverance and the rewards of staying optimistic even in the face of delays.

Fitnescity: A Disheartening Experience

I regret to say that my experience with Fitnescity.com has been extremely disheartening. Despite paying for a package, I did not receive the promised test results. What's even more frustrating is the lack of response to my email inquiries and the absence of a human touch in customer service. As someone passionate about fitness and wellness, this has truly been a letdown. I strongly advise against using this service.

“Empowering Transformation – Unparalleled Support and Precision”

I cannot express enough how my experience with fitnescity.com has been nothing short of transformative. The precision and accuracy of the scans have given me invaluable insights into my health and fitness journey. The team's unwavering support and dedication to my goals have truly set them apart. From the moment I walked into their Jacksonville, FL location, I felt empowered and supported. Despite a minor hiccup with the release form, their responsive and attentive customer service quickly resolved the issue. Each scan has been worth every penny, and I eagerly anticipate the results every time. Fitnescity.com has truly been a game-changer for me, and I wholeheartedly recommend it to anyone looking for unparalleled support and precision in their fitness journey.

Life-changing Experience with Fitnescity’s DEXA Test

As someone who has always struggled with traditional BMI measures inaccurately labeling me as overweight or obese, the DEXA test at Fitnescity has been a game-changer for me. While the overall experience, price, and efficiency of the test were commendable, it was the accuracy and depth of insights from the DEXA scan that truly blew me away. The DEXA scan at Fitnescity promised to provide the most precise body composition results, including the exact location of body fat. As a muscular individual, this feature immediately appealed to me. Over the years, impedance testing consistently yielded body fat percentages between 12-15%, a figure that contradicted the BMI assessments. However, the DEXA scan revealed a startling 25% body fat, aligning more closely with the standard BMI result. Despite this discrepancy, the staff at Fitnescity did not offer a thorough explanation of the results, leaving me feeling somewhat adrift with the newfound data. This experience left me feeling uncertain about the accuracy of the DEXA test and the overall value of Fitnescity's services. While the DEXA test fell short of my expectations in its interpretation, I cannot overlook the potential it holds for individuals seeking precise and reliable body composition insights. I hope that the team at Fitnescity can further enhance their services by providing comprehensive guidance and support to ensure that every customer can fully benefit from the wealth of data the DEXA test offers. In conclusion, I have yet to explore Fitnescity's other services, but I remain optimistic about the potential for a truly transformative experience with their comprehensive health and fitness solutions.

Transformed My Fitness Journey at Fitnescity: A Genuine Review

Reflecting on my experience with Fitnescity, particularly at their Arlington VA location, running under the Bodymass Gym name, I encountered a minor setback with the initial measurement process. Despite the confusion surrounding the services initially, the team promptly addressed my concerns and offered a gracious refund for the second scan I had purchased. While the first scan may have missed measuring visceral fat, the transparency and commitment displayed by the staff in managing my feedback left a lasting impression on me. It's rare to find a company so willing to rectify any discrepancies promptly. This level of customer service and dedication to client satisfaction truly makes Fitnescity stand out as a reputable and trustworthy fitness partner. I appreciate their responsiveness and integrity in handling the situation, transforming a potentially negative experience into a positive one. This incident highlighted their commitment to ensuring every client is satisfied with their services. It's this level of care and attention that not only sets them apart but also solidifies my trust in Fitnescity for my future fitness endeavors.

Empowering Transformation: A Genuine Testimonial for Fitnescity

Embarking on a journey towards self-improvement and empowerment led me to Fitnescity, where my vision of achieving my fitness goals began. Despite initial challenges, I found their platform revolutionary and promising. While navigating their services, I encountered delays in their customer service responses, primarily due to the lack of a direct phone line for immediate assistance. However, the perseverance of their team through email communication eventually addressed my concerns. My excitement peaked when I successfully scheduled my testing, only to face a setback as my appointment got rescheduled without my consent. The unexpected change disrupted my plans, causing inconvenience. Nevertheless, I embraced the flexibility presented and adapted to the new timeline. Amidst the alterations, I requested a refund considering the unforeseen circumstances. Despite the initial disappointment of the non-refundable policy, the clarity provided by the team alleviated my concerns. I understood the policy better and appreciated their transparency. Fitnescity, with its innovative approach and dedication to customer satisfaction, ultimately empowered me to embrace change and adaptability. Through challenges and resolutions, my journey with Fitnescity highlighted the essence of perseverance and flexibility in achieving personal growth.

Unveiling a Path to Health and Wellness: My Journey with Fitnescity!

Embarking on my wellness journey with Fitnescity has been nothing short of transformative. From the moment I received a package containing four comprehensive tests, I knew I was in for a holistic approach towards better health. The convenience of having multiple tests in one package made monitoring my progress effortless and insightful. While my experience has been overwhelmingly positive, I appreciate the transparency in acknowledging that scheduling can sometimes be a challenge. Despite this minor setback, the exceptional quality of service and attention to detail have consistently exceeded my expectations. One feature that truly sets Fitnescity apart is the ability to consolidate all my scans into a single report for easy comparison. This personalized approach has empowered me to track my improvements and stay motivated on my fitness journey. Every visit to the facility is a testament to their professionalism, friendliness, and commitment to maintaining a pristine environment. The supportive staff has made each session a pleasant and encouraging experience, reinforcing my decision to continue with Fitnescity. As I near the end of my current package, I am already looking forward to renewing my subscription with Fitnescity. The impact it has had on my overall well-being is undeniable, and I am grateful for the opportunity to prioritize my health with such a reputable and innovative service provider. Thank you, Fitnescity, for being a beacon of wellness in my life!

Rebuilding Trust: A Genuine Experience with Fitnescity

As someone who values accuracy and transparency in health assessments, my initial encounter with Fitnescity left me feeling disappointed and unsure. After purchasing two Dexa sessions in Miami, I was disheartened to find that my body fat percentage was over-estimated during the second scan - a discrepancy that seemed designed to push me towards an unnecessary coaching session for $195. This experience shook my trust in the company, compounded by the delayed delivery of what turned out to be misleading results. However, what followed truly restored my faith. Upon reaching out to Fitnescity to address my concerns, I was met with a team that actively listened, acknowledged the missteps, and took immediate steps to rectify the situation. They not only provided a thorough explanation of the errors but also offered a complimentary re-scan to ensure accurate results. The care and effort put into resolving the issue spoke volumes about their commitment to customer satisfaction. Through this experience, I learned that amidst challenges and mistakes, true character is revealed in how a company responds and seeks to make amends. I appreciate Fitnescity's dedication to rebuilding trust and valuing the well-being of their customers. This journey from disappointment to restoration has transformed my perception and solidified my belief in the integrity of Fitnescity. I look forward to future interactions with confidence and renewed trust.