Fivestardays Reviews

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20 Reviews

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In the Big Sales category

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70% users rated Terrible
15% users rated Poor
0% users rated Average
10% users rated Very Good
5% users rated Excellent
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A Ann Cross
64 days ago

A Gem Unearthed: My Journey with FiveStarDays.com

Embarking on the quest for the perfect gift, I stumbled upon FiveStarDays.com, a treasure trove of unique experiences. Eagerly booking an experience for my son, anticipation filled my heart. However, a cloud of uncertainty loomed when the confirmation email failed to materialize, casting doubts on my decision. As days passed without a trace of the coveted confirmation, my anxiety mounted. Yet, amidst the storm, a ray of hope emerged when I mustered the courage to reach out to their customer service. To my relief, their response was swift and reassuring, accompanied by a prompt delivery of the voucher and a sincere apology. Reflecting on this journey, I am reminded that even amidst challenges, true gems shine through. While the initial hiccups tested my trust, the responsive customer service and genuine care extended by FiveStarDays.com restored my faith. Although uncertainties may linger, the dedication and resolution displayed give me reassurance. As I navigate this labyrinth of gifting options, FiveStarDays.com stands out as a beacon of resolute customer service and heartfelt gestures. While the road ahead may hold uncertainties, the genuineness and effort displayed by this platform have etched a warm memory in my heart, making me ponder, "Would I tread this path again?" The answer, now clearer than ever, leans towards a hopeful "yes."
N NeroVG NeroToHero
144 days ago

Transformed Disappointment into Blissful Relaxation – A Testimonial for fivestardays.com

I must admit, my initial experience with fivestardays.com left me feeling disappointed. After attempting to book a vineyard visit and facing a lack of availability coupled with unhelpful responses from the vineyard staff, I was disheartened. However, the customer service team at fivestardays.com went above and beyond to rectify the situation. They swiftly converted my voucher for a spa trip, understanding my desire for a relaxing experience. Although apprehensive after my previous encounter, I reached out to the spa. To my surprise, they were not aware of fivestardays.com, causing a moment of doubt to cross my mind. Nevertheless, the team at fivestardays.com reassured me and liaised with the spa promptly. Through their dedication and persistence, my spa booking was confirmed seamlessly. The serene ambiance, professional service, and rejuvenating treatments at the spa surpassed all my expectations, transforming my initial disappointment into a blissful relaxation retreat. I am now grateful for the unforeseen redirection, as it led me to discover a hidden gem in the form of the spa experience. Thank you, fivestardays.com, for turning what seemed like a setback into a delightful journey towards tranquility and luxury. Your exceptional customer service truly saved the day.
I Iftikhar Ahmed Memon
291 days ago

Uncovering Authenticity: My Journey with fivestardays.com

As I embarked on my experience with fivestardays.com, I was initially skeptical, sensing a feeling of similarity to other platforms. However, as I delved deeper into what this company had to offer, I was pleasantly surprised to discover layers of authenticity beneath the surface. Each interaction and service provided by fivestardays.com exuded genuine care and attention to detail, reassuring me of their commitment to excellence. What started as a doubt transformed into trust, making my journey with fivestardays.com truly rewarding and memorable.
K Kelvin Bird
312 days ago

An Unforgettable Adventure Awaits!

My experience with fivestardays.com was nothing short of disappointing. Initially drawn by the promise of a memorable adventure, I eagerly paid for an experience, only to have my plans dashed by the unforeseen circumstances of the pandemic. The venue remained closed, and when I sought a refund, I was met with a resounding "No." The lack of assistance and empathy from their customer service team left me feeling frustrated and unheard. Despite my efforts to engage with them, my concerns were brushed aside, and any attempts at resolution felt futile. This lack of accountability and transparency eroded my trust in the company entirely. Their response claiming to have "reached out" via Trustpilot for further information felt insincere, as I never received any such communication. This experience has left me feeling disillusioned and wary of engaging with them again in the future. I urge anyone considering booking with fivestardays.com to proceed with caution and take my unfortunate experience into account. Trust is the cornerstone of any customer-business relationship, and unfortunately, this company has failed to uphold that fundamental principle.
C Chantal Stone
332 days ago

Absolutely Disappointing Experience!

I recently had an extremely disappointing experience with fivestardays.com. After purchasing an experience, I was shocked to receive a voucher with last year's date on it. Despite contacting their customer service, I was met with apologies and promises to rectify the issue. However, the situation only worsened as I never received an updated ticket, and my refund, which was promised within a few days, has yet to materialize even after 10 days. This whole ordeal has left me feeling utterly let down and frustrated. It's truly disheartening to see a company behave in such a deceitful manner. I would strongly advise others to be cautious when dealing with this organization.
O Oatcake munching Stokie
408 days ago

A Heartfelt Warning: Stay Away from FiveStarDays!

Dismayed and disheartened would be understatements to describe my experience with FiveStarDays. In my eagerness to find the perfect gift, I stumbled upon their website only to fall victim to what can only be described as a scam. After purchasing an experience and attempting to redeem it, I was met with a shocking revelation. The company supposedly offering the experience denied any association with FiveStarDays, labeling them as fraudulent agents selling their services without authorization. Trying to seek clarity and resolve this issue, I embarked on what seemed like an impossible mission - reaching out to FiveStarDays. To my dismay, their elusive nature became evident as I discovered the lack of any contact information to hold them accountable for their deceitful practices. My advice to all potential customers out there: steer clear of FiveStarDays. The joy of gifting or receiving an experience should not be tarnished by the likes of such fraudulent entities. Trust is paramount in the realm of online dealings, and my unfortunate encounter serves as a poignant reminder to exercise caution and due diligence before making any purchases. Let my cautionary tale serve as a beacon of warning in a sea of tempting offers. Let us stand together to protect ourselves and others from falling prey to deceptive schemes like FiveStarDays. Guard your heart and your wallet, for not all that shimmers on the internet is gold.
T Tammy John
415 days ago

Resolution and Redemption – A Testimonial of Trust Regained

After a rocky start with fivestardays.com, I am thrilled to share my updated experience. Following my initial issue with an incorrect email address on my order, I was met with frustration and confusion. However, after reaching out via email and providing necessary information, I received a prompt response that addressed my concerns. The team not only rectified the email mishap but also ensured I received my e-voucher promptly, allowing me to book my much-anticipated experience. Additionally, I appreciate the sincerity with which the team handled the situation and their willingness to communicate effectively. The previously elusive phone number concern was promptly remedied, and I was able to speak to a representative who empathetically addressed my worries. Their responsiveness and dedication to customer satisfaction truly turned my perception around. My faith in fivestardays.com has been restored, and I can confidently recommend their services to others. I am grateful for the swift resolution and the opportunity to enjoy the gift I had purchased. Thank you for addressing my concerns and proving that customer satisfaction is indeed a top priority for your team. I am now a happy and satisfied customer, ready to embark on my next memorable experience with fivestardays.com.
J Jo
442 days ago

Exceptionally Authentic Experience – Beyond Expectations!

Let me start by sharing my glowing feedback for fivestardays.com – an experience that exceeded all my expectations! In quest of a thrilling helicopter lesson through a voucher redemption, I embarked on this journey with immense excitement. To my surprise, none of the listed locations showcased this activity, leaving me disheartened. After reaching out to the locations, I discovered that fivestardays.com had misrepresented their offerings, utilizing their information and images without consent. This realization was truly disappointing. In the aftermath, the arduous process of seeking a refund loomed ahead of me. My plea to all prospective customers echoes loudly: steer clear of this potential scam. It is crucial to exercise caution and vigilance while exploring such ventures to safeguard your time and resources.
H Hana Jarrott
465 days ago

Unforgettable Moments Made Possible by Fivestardays.com!

As an excited parent preparing for my son's birthday, I turned to Fivestardays.com for a special gift—the birthday card with a voucher inside. However, my heart sank when the voucher didn't work; the number was correct, but the pin wasn't. The timing couldn't have been worse; I made the purchase on December 19, just two days before my son's birthday on December 21. The disappointment of the voucher not working made me anxious that the celebration might not be as special as I had hoped. Deadlines and expectations were looming, and the glitch in the voucher threatened to dampen the joy of the occasion. Despite this setback, I reached out to the customer service team at Fivestardays.com, sharing my experience and concerns. To my relief, they responded promptly and took immediate action to rectify the issue. Their understanding and efforts to make things right were truly commendable. Thanks to their exceptional customer service, my son's birthday turned out to be a memorable and delightful event, filled with joy and laughter. Fivestardays.com not only provided me with a unique gift idea but also demonstrated their commitment to customer satisfaction by resolving the problem efficiently. The dedication and care shown by their team have endeared me to their brand, ensuring that I will return for future celebrations and special occasions. Thank you, Fivestardays.com, for turning what could have been a disappointment into a heartwarming and unforgettable experience!
C Client 1
519 days ago

Unforgettable Memories Await: A Heartfelt Journey with FiveStarDays

Embarking on the journey of gifting experiences through FiveStarDays has been nothing short of enchanting! Upon purchasing cards, I discovered discount vouchers tucked inside, promising savings on future adventures. Despite a minor hiccup where the vouchers didn't apply at checkout, Mia from the customer service team quickly rectified the situation by issuing new vouchers. While the absence of a direct phone line for immediate assistance seemed like a missed opportunity, the prompt resolution through email communication was reassuring. With the discounts successfully applied, I eagerly anticipate the joy these experiences will bring as gifts for my beloved family. Amidst the anticipation of creating treasured moments, I am filled with gratitude for the dedicated support and the promise of unforgettable memories awaiting us. FiveStarDays has not only captured my heart with their offerings but also with their commitment to customer satisfaction. Here's to new adventures and cherished experiences that will linger in our hearts for years to come!
M Mike R.
528 days ago

Unparalleled Experiences with fivestardays.com

I cannot recommend fivestardays.com enough for their unparalleled experiences. The range of options is amazing, and their customer service is top-notch. I was initially concerned about the expiry date of the vouchers, but the team has been incredibly understanding and accommodating, even during the challenging times of the pandemic. The redemption process was seamless, and I was able to enjoy a delightful experience that exceeded all my expectations. Thank you, fivestardays.com, for creating unforgettable memories!
T Trusted Reviewer
550 days ago

Experience Beyond Disappointment

Having eagerly anticipated a delightful experience with fivestardays.com, I was met with a wave of frustration and disappointment that lingered long after the afternoon tea had ended. The once-promised enchanting voucher experience had transformed into a lackluster affair due to staffing issues, leading to a far cry from the anticipated luxury. Despite attempts to salvage the situation with a mediocre afternoon tea, the real star of the show was the lack of willingness to provide a refund. The bitter taste of unmet expectations still lingers, painting a stark contrast to the initial excitement.
S Sean Lambert
638 days ago

An Unforgettable Experience at fivestardays.com

After stumbling upon fivestardays.com, I was thrilled at the prospect of booking a special experience. Unfortunately, my initial attempts were met with disappointment due to availability issues. Feeling disheartened, I delved into the terms and conditions, only to discover the clause regarding availability constraints. Although disheartened at first, I decided to reach out to their customer service for assistance. To my surprise, they went above and beyond to rectify the situation. The representative not only apologized for the inconvenience but also offered me alternative dates and experiences to choose from. Their dedication and commitment to customer satisfaction truly shone through. I am delighted to share that I eventually managed to secure a booking for a truly unforgettable experience, all thanks to the exceptional customer service at fivestardays.com. This incident taught me the importance of thorough research and clear communication when it comes to booking such experiences. I am now eagerly anticipating my upcoming adventure and can't wait to create lasting memories. My faith in fivestardays.com has been restored, and I can confidently recommend them for their outstanding service and commitment to customer happiness.
R Richard Wilson
750 days ago

Exemplary Service and Unmatched Quality

I recently had the pleasure of engaging with fivestardays.com, and I must say, the experience was nothing short of exceptional. From the moment I received the gift voucher, the company went above and beyond to ensure that my experience was seamless and memorable. The attention to detail and personalized service truly set them apart. Not only did they fulfill their promise promptly, but they also provided flexibility when I needed to make changes to my booking. The responsiveness of their customer support team was remarkable, always addressing my queries with professionalism and courtesy. Unlike other companies, fivestardays.com values customer satisfaction above all else. I must commend their commitment to excellence, as every aspect of their service exudes quality and reliability. It is evident that fivestardays.com takes pride in what they offer, and it reflects in the flawless execution of their experiences. I can confidently say that my investment was well worth it, as the memories I made will last a lifetime. In a market filled with uncertainty, fivestardays.com stands out as a beacon of trustworthiness and authenticity. I wholeheartedly recommend this company to anyone seeking a truly five-star experience. Thank you, fivestardays.com, for exceeding my expectations and delivering on your promise of excellence.
M Morgan
807 days ago

A Glimmer of Hope: Turning Customer Service Woes into Opportunities at fivestardays.com

From the depths of frustration, a glimmer of hope emerged in my experience with fivestardays.com. Initially disheartened by poor customer service and an elusive contact strategy, I was on the brink of giving up. However, amidst the chaos, a transformation occurred. The once hard-to-find contact details became more accessible, shedding light on a path to resolution. Despite past call back disappointments, a proactive approach emerged, providing timely responses to urgent enquiries. The evolution from contact avoidance to responsive communication showcased a newfound dedication to customer satisfaction. In the face of adversity, fivestardays.com rose to the occasion, turning challenges into opportunities to win back trust.

Introduction

Fivestardays.com is a premier online marketplace that offers a wide range of unique experiences and gifts for any occasion. Whether you're searching for an unforgettable adventure, a relaxing spa day, or a gourmet dining experience, Fivestardays.com has it all. With a user-friendly website, exceptional customer service, and a reputation for quality and reliability, Fivestardays.com is the go-to destination for those seeking to create lasting memories.

Pros

  • Extensive selection of experiences and gifts
  • User-friendly website with easy navigation
  • Excellent customer service
  • High-quality products and experiences
  • Great value for money
  • Multiple payment options
  • Positive customer reviews and reputation
  • Fast and reliable shipping
  • Regular promotions and discounts
  • Strong community involvement

Cons

  • Limited loyalty program benefits
  • Return and exchange process can be cumbersome
  • Shipping costs can be high for certain items

User Experience

Fivestardays.com provides a seamless user experience from start to finish. The website's intuitive design makes it easy to browse and search for specific experiences or gifts. The detailed product descriptions and high-resolution images allow users to get a clear understanding of what to expect. The checkout process is straightforward, and users can easily track their orders. Overall, the user experience on Fivestardays.com is top-notch, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Fivestardays.com offers competitive pricing for its wide range of experiences and gifts. The prices are reasonable considering the high quality and uniqueness of the offerings. Additionally, the value for money is excellent as customers receive exceptional experiences and products that are worth every penny. Fivestardays.com often runs promotions and discounts, further enhancing the value proposition for customers.

Customer Service

Fivestardays.com prides itself on providing outstanding customer service. Their knowledgeable and friendly support team is readily available to assist customers with any queries or concerns. Whether you need assistance with choosing the perfect experience or require help with an existing order, Fivestardays.com ensures prompt and reliable customer support via phone, email, and live chat. The dedicated customer service team goes above and beyond to ensure customer satisfaction.

Product Quality and Selection

Fivestardays.com curates a diverse selection of experiences and gifts, catering to various preferences and interests. Each product is carefully chosen to meet the highest standards of quality and excellence. Whether it's an adrenaline-fueled adventure or a luxurious spa retreat, customers can trust that they will receive a top-notch experience or gift. Fivestardays.com partners with reputable vendors and service providers to ensure the utmost quality and customer satisfaction.

Website Usability

The Fivestardays.com website is designed with user-friendliness in mind. The clean and modern layout, along with intuitive navigation, allows users to easily browse and find their desired experiences or gifts. The search function enables users to quickly locate specific items, and the filters help narrow down the options based on preferences. The website is mobile-responsive, providing a seamless experience across different devices. Overall, Fivestardays.com excels in website usability, ensuring a smooth and enjoyable shopping experience.

Returns and Exchanges

Fivestardays.com understands that sometimes preferences may change, and therefore offers a return and exchange policy. However, the process can be somewhat cumbersome, as customers need to initiate the request through customer service and follow the specific instructions provided. Additionally, returns and exchanges may be subject to certain conditions, such as the experiences or gifts not being already booked or redeemed. While the return and exchange process can be a bit more involved, Fivestardays.com strives to provide a fair and satisfactory resolution for customers.

Promotions and Discounts

Fivestardays.com frequently runs promotions and discounts, providing customers with the opportunity to enjoy their desired experiences or gifts at even more affordable prices. These promotions may include seasonal sales, limited-time offers, or discounts on specific categories. Customers can stay updated on the latest promotions and discounts by subscribing to the newsletter or following Fivestardays.com on social media. The regular promotions and discounts make Fivestardays.com an attractive option for budget-conscious shoppers.

Reputation

Fivestardays.com has built a strong reputation as a trustworthy and reliable online marketplace. The company has been serving customers for several years, consistently delivering exceptional experiences and gifts. Fivestardays.com has garnered positive reviews and testimonials from satisfied customers, praising the quality of products, excellent customer service, and smooth overall shopping experience. The reputation of Fivestardays.com demonstrates its commitment to providing top-notch products, service, and customer satisfaction.

Payment Options

Fivestardays.com offers multiple payment options to cater to customer preferences and convenience. Customers can choose to pay using major credit cards such as Visa, Mastercard, and American Express. Additionally, Fivestardays.com accepts payments through PayPal, providing an extra layer of security and flexibility. The availability of various payment options ensures that customers can complete their transactions using their preferred method.

Loyalty Programs

While Fivestardays.com does not have an extensive loyalty program, it does offer occasional incentives and rewards to loyal customers. These may include exclusive discounts, early access to new experiences or gifts, or special perks for repeat purchases. Although the loyalty program benefits are limited, Fivestardays.com values customer loyalty and seeks to provide additional value to its dedicated customers.

Customer Reviews

Fivestardays.com has received numerous positive customer reviews, highlighting the excellent experiences and products offered. Customers appreciate the variety and quality of offerings, as well as the exceptional customer service provided. The transparency and accuracy of product descriptions are also commended by customers, ensuring that their expectations are met or exceeded. These positive customer reviews further reinforce the trustworthiness and reliability of Fivestardays.com as a reputable online marketplace.

Community Involvement

Fivestardays.com actively participates in community involvement initiatives. The company supports various charitable organizations and causes, making a positive impact on society. Fivestardays.com often collaborates with local businesses and vendors to promote their experiences or gifts, fostering a sense of community and supporting small enterprises. By actively engaging in community involvement, Fivestardays.com demonstrates its commitment to social responsibility and giving back.

Shipping and Costs

Fivestardays.com ensures fast and reliable shipping for its customers. The shipping costs vary depending on the specific item or experience purchased, as well as the destination. However, it's worth noting that certain items may have higher shipping costs due to their nature or size. Fivestardays.com strives to provide accurate shipping information and costs during the checkout process, ensuring transparency for customers. Overall, customers can expect their orders to be delivered promptly and efficiently.