Fixaball Reviews

Voted Good (5/5)

42 Votes

40 Reviews

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In the Hardware Accessories Store category

Pie-Chart Analysis

5% users rated Terrible
0% users rated Poor
0% users rated Average
13% users rated Very Good
83% users rated Excellent
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P Peter Loosley
50 days ago

Perfect service and good prices

As a long-time customer of fixaball.co.uk, I can confidently say that their service is nothing short of perfect. Not only do they offer an extensive range of products, but their prices are also extremely competitive. I have always been impressed with the quality of their items, and their delivery times are second to none. One thing that sets fixaball.co.uk apart is their exceptional customer service. Whenever I've had a question or concern, their team has been quick to respond and incredibly helpful. It's rare to find a company that truly values its customers the way fixaball.co.uk does. I've shopped around for similar products, but I always end up coming back to fixaball.co.uk because of their reliability and the overall positive experience they consistently provide. I cannot recommend them enough to anyone in need of fasteners, fixings, or any other products they offer. Overall, my experience with fixaball.co.uk has always been top-notch, and I will continue to be a loyal customer for years to come. Thank you for your outstanding service and reasonable prices!
A Andrew
52 days ago

Exceptional Service Beyond Expectations

From the moment I placed my order with fixaball.co.uk, I was blown away by the extraordinary level of service. Not only did they deliver my much-needed product swiftly, but it was a top-notch quality that exceeded my expectations. What truly sets them apart is their innovative yearly subscription delivery option, which not only ensures convenience but also showcases their commitment to customer satisfaction. Thank you for making my shopping experience hassle-free and for going above and beyond to meet my needs. I highly recommend fixaball.co.uk to anyone seeking exceptional products and service.
A Alan Dyer
56 days ago

Swift Solutions from Fixaball: A Customer’s Delight

My experience with fixaball.co.uk surpassed all expectations. Their response time to my query was truly exceptional. Within moments of reaching out, I received a prompt and informative reply that addressed my concerns effectively. This level of attentiveness and efficiency left me utterly impressed. Not only did they offer quick solutions, but the quality of their customer service was top-notch. Their focus on promptly resolving customer inquiries showcases their dedication to client satisfaction. It's evident that fixaball.co.uk values their customers and strives to provide them with the best service possible. Overall, I am thoroughly pleased with my interaction with fixaball.co.uk. Their rapid response and commitment to customer care have made me a loyal customer. I highly recommend their services to anyone seeking reliable and efficient solutions. Kudos to the team for going above and beyond to meet their customers' needs!
K Kenneth
59 days ago

An Unforgettable Customer Care Journey: How Fixaball.co.uk Restored My Faith

In my recent experience with Fixaball.co.uk, I encountered a hurdle with UPS misplacing my shipment. Initially anxious and frustrated, I reached out to their team for assistance. To my relief, Sam promptly stepped in and went above and beyond to rectify the issue. The level of customer care I received was truly exceptional. Sam's quick responses to my emails reassured me that my concerns were being addressed promptly. It was evident that Fixaball.co.uk values their customers and strives to provide top-notch service. Thanks to their dedication and efficiency, the problem was swiftly resolved, and to my surprise, I even received a refund. The entire process not only restored my faith in online shopping but also left me truly impressed by Fixaball.co.uk's commitment to customer satisfaction. If you're looking for a company that values its customers and goes the extra mile to ensure a positive experience, I highly recommend Fixaball.co.uk. Their exceptional service and dedication to resolving issues promptly have earned them a loyal customer in me. DEALINGS with genuine people!
C customer
60 days ago

Unmatched Quality and Service: A Testimonial on Fixaball’s Coach Screws

When I stumbled upon Fixaball.co.uk in search of coach screws, I found more than just a supplier; I found a partner in my projects. The sensibly priced coach screws were not only of high quality but also available in quantities and dimensions that perfectly fit my needs. The quick turnaround in order processing and the cherry on top - free delivery - truly set them apart. As someone who values efficiency and reliability, I couldn't recommend Fixaball enough. Their dedication to providing top-notch products and exceptional service is evident in every interaction. They have not just earned my loyalty but also my trust. If you're looking for a seamless experience and quality coach screws, look no further than Fixaball.
N Nigel Revitt
61 days ago

Rescued by Outstanding Customer Service!

My experience with fixaball.co.uk was nothing short of exceptional. I recently made an error in their payment system, which left me feeling frustrated and helpless. However, to my surprise and delight, the team at Fixaball went above and beyond to assist me. Despite my mistake, they promptly reached out to me and patiently guided me through the process of rectifying the error over the phone. Their professionalism and willingness to help truly saved the day, turning a potentially stressful situation into a seamless resolution. I cannot thank Fixaball enough for their outstanding customer service. They not only fixed the issue swiftly but also left me with a lasting impression of their dedication to ensuring customer satisfaction. I highly recommend Fixaball to anyone looking for a reliable and customer-centric company!
T Thomas Pissas
73 days ago

Unmatched Service and Lightning-Fast Shipping: A Customer’s Delight at Fixaball.co.uk

From the moment I clicked "order" on Fixaball.co.uk, I knew I was in for a treat. Their service is not just good; it's exceptional. The attention to detail, prompt responses to queries, and genuine care for customer satisfaction made me feel valued and appreciated as a buyer. And let's talk about their shipping – lightning-fast would be an understatement! I barely had time to finish my cup of coffee before my package arrived at my doorstep. A+++ indeed! Thank you, Fixaball.co.uk, for setting the bar high when it comes to service excellence and speedy deliveries. I'll definitely be a returning customer for life!
L Lyndon Bedford
73 days ago

Fixaball.co.uk: The Reliable Solution I Keep Coming Back To

When it comes to finding reliable products and prompt delivery, Fixaball.co.uk is my go-to every time. Their dedication to quality and efficiency has consistently exceeded my expectations. Whether I'm in need of a specific fix or just stocking up on essentials, Fixaball never fails to deliver. Not only do they provide top-notch products, but their commitment to customer satisfaction is evident in every interaction. From the user-friendly website to their exceptional customer service, Fixaball makes the entire shopping experience seamless and enjoyable. I can't thank Fixaball.co.uk enough for being the reliable solution I can always count on. The peace of mind I get from knowing I can trust their products and services is truly priceless. Thank you for always going above and beyond!
J JIM HUTCHINSON
83 days ago

nice vary of merchandise at nice…

My evaluate for fixaball.co.uk nice vary of merchandise at nice costs.excellent individuals to deal withare keen to assist with any drawback chances are you'll havewould undoubtedly cope with them once more
M Mr Kneller
84 days ago

A Lifesaver in Times of Need

Embarking on a search for the perfect fix-it solution led me to Fixaball.co.uk, where I found more than just excellent service. I was in a pinch, desperate for a quick reply to my email, and the team at Fixaball delivered beyond my expectations. Their prompt and helpful responses showcased their dedication to customer satisfaction. Not only did Fixaball provide top-notch service, but their products were of outstanding quality and offered great value for money. As a customer who values both efficiency and affordability, I was delighted to find a company that excelled in both areas. After this experience, I am confident in stating that I will be a loyal customer of Fixaball. If you find yourself in need of reliable service and high-quality products, I highly recommend giving Fixaball a try. Thank you, Fixaball team, for being a shining beacon of customer service excellence!
C customer
130 days ago

Fixaball.co.uk: Where Quality Meets Service

As a loyal customer of Fixaball.co.uk, I can confidently say that this company is a cut above the rest. Their dedication to providing top-notch products and impeccable service is truly commendable. The quality of the screws I have purchased from them is unmatched, and I have never been disappointed. Not only are their products of the highest quality, but their customer service is also exceptional. The team at Fixaball.co.uk goes above and beyond to ensure that every customer is satisfied. Their attention to detail and willingness to assist sets them apart from other companies. I have complete confidence in Fixaball.co.uk and will undoubtedly continue to order all my screwing needs from them. If you're looking for a company that combines superior products with outstanding service, look no further than Fixaball.co.uk. They have earned my trust and loyalty, and I cannot recommend them enough.
C customer
130 days ago

Unparalleled Quality and Service Found at Fixaball.co.uk

As a satisfied customer of Fixaball.co.uk, I am compelled to share my experience with others. This company truly stands out in terms of both product quality and customer service. The screws I ordered not only met but exceeded my expectations. The attention to detail and durability of the product showcase the commitment to excellence that Fixaball.co.uk embodies. What sets Fixaball.co.uk apart is their unwavering dedication to customer satisfaction. From the seamless ordering process to the prompt delivery, every interaction with this company has been a pleasure. Their responsive and knowledgeable team ensures that any inquiries are addressed promptly, leaving customers feeling valued and heard. I am thrilled with my purchase and have complete confidence in the products offered by Fixaball.co.uk. With such a positive experience, I will definitely be a returning customer, as this company has earned my trust and loyalty. For anyone in need of high-quality screws and exceptional service, I wholeheartedly recommend Fixaball.co.uk. Thank you for exceeding my expectations!
J john
146 days ago

Very good performance.

As a loyal customer of fixaball.co.uk, I can confidently say that their service has truly exceeded my expectations. From the moment I placed my order, I was impressed by their seamless process and attention to detail. The delivery arrived exactly as advised, and the product was exactly what I needed. The quality of the item was exceptional, and it was evident that they take great pride in the products they offer. What sets fixaball.co.uk apart is their commitment to providing excellent customer service. Not only did they deliver on their promise, but they also ensured that the entire experience was hassle-free and convenient. I highly recommend fixaball.co.uk to anyone in need of reliable and high-quality products coupled with exceptional customer service. Thank you for your outstanding service, fixaball.co.uk!
M MikeCW
149 days ago

Exceeded Expectations: Fixaball.co.uk Delivered Right on Time

As a loyal customer of fixaball.co.uk, I cannot help but praise their impeccable service. Not only did they deliver my order right on time, but the items received were exactly as I expected. This company has truly set a high standard for reliability and quality. I highly recommend fixaball.co.uk to anyone in need of dependable service and top-notch products. Thank you for exceeding my expectations!
L Lawrence
149 days ago

Swift response and good support

When I first came across Fixaball.co.uk, I was in the midst of a DIY project and in need of urgent help. I reached out to their customer support team and was pleasantly surprised by the swift response and the level of support I received. Not only did they address my queries promptly, but they also went above and beyond to ensure that I found the right products for my specific needs. Their dedication to customer satisfaction truly stood out to me. Thanks to their assistance, I was able to complete my project successfully and with the right parts. I have no doubt that I will be returning to Fixaball.co.uk for any future needs that may arise. Their exceptional service has gained my trust and loyalty. I highly recommend Fixaball.co.uk to anyone seeking reliable products and outstanding customer support. Thank you for making my experience a positive one.

Introduction

Fixaball.co.uk is a leading online retailer specializing in quality fixings, fastenings, and hardware products. With a wide range of products available, the website aims to provide a one-stop-shop for all your fixing needs. Whether you're a professional tradesperson or a DIY enthusiast, Fixaball.co.uk offers a convenient and reliable solution for sourcing high-quality fixings at competitive prices.

Pros and Cons

  • Pros:
  • Wide selection of fixings and hardware products
  • Competitive pricing
  • Easy-to-use website
  • Responsive customer service
  • High-quality products
  • Cons:
  • Limited range of niche or specialized fixings
  • No loyalty programs or rewards

User Experience

Fixaball.co.uk provides a seamless and user-friendly experience for customers. The website's intuitive design and user-friendly navigation allow for easy browsing and product selection. The search function enables efficient product searches, while detailed product descriptions and specifications help customers make informed decisions. Overall, the user experience on Fixaball.co.uk is smooth, with straightforward checkout processes and secure payment options.

Pricing and Value for Money

Fixaball.co.uk offers competitive pricing on a wide range of fixings, making it an excellent value for money. The website constantly strives to provide customers with cost-effective options without compromising on quality. Additionally, bulk purchase discounts are available, allowing trade professionals to save even more on their orders.

Customer Service

Fixaball.co.uk prides itself on providing exceptional customer service. The knowledgeable and friendly customer support team is readily available to assist with any queries or concerns. Whether it's product recommendations, technical advice, or order tracking, customers can expect timely and helpful responses. The website also provides comprehensive FAQs and resources to address common customer inquiries.

Product Quality and Selection

Fixaball.co.uk offers a wide selection of fixings and hardware products from reputable brands, ensuring high-quality and reliable products. Whether you need screws, bolts, washers, or nuts, you can find a diverse range of options to meet your specific requirements. While the website covers a broad spectrum of commonly used fixings, niche or specialized fixings may be limited.

Website Usability

Fixaball.co.uk boasts a user-friendly website with a clean and visually appealing layout. The intuitive navigation makes it easy to search for products, filter options, and compare items. The responsive design ensures seamless browsing on various devices, including desktops, tablets, and mobile phones. Customers can create accounts for personalized experiences, order tracking, and quick reordering.

Returns and Exchanges

Fixaball.co.uk offers a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase or received a faulty item, they can request a return or exchange within a specified timeframe, typically 30 days. The website provides clear instructions for initiating returns, and the customer service team is readily available to assist throughout the process.

Promotions and Discounts

Fixaball.co.uk occasionally offers promotions and discounts, which are typically advertised on the website or through email newsletters. These promotions may include limited-time sales, bulk purchase discounts, or free shipping offers. Customers are encouraged to sign up for the newsletter to stay informed about the latest deals and offers.

Reputation

Fixaball.co.uk has garnered a strong reputation in the fixings and hardware industry due to its commitment to quality products and excellent customer service. The company has received positive feedback from satisfied customers, with many highlighting the reliability, affordability, and durability of the products. Fixaball.co.uk is also rated highly on independent review platforms, further affirming its reputation.

Payment Options

Fixaball.co.uk offers various secure payment options to ensure a seamless checkout process. Customers can choose from major credit cards, debit cards, or PayPal for their purchases. The website's secure payment gateway encrypts personal and financial information, ensuring the safety of customers' sensitive data.

Loyalty Programs

Fixaball.co.uk currently does not offer any loyalty programs or rewards. While this may be a drawback for customers seeking long-term benefits or incentives, the competitive pricing and quality of products can still make Fixaball.co.uk an attractive option for fixings and hardware purchases.

Customer Reviews

Customer reviews play an essential role in building trust and credibility, and Fixaball.co.uk recognizes the importance of customer feedback. The website features customer reviews for various products, allowing potential buyers to gain insights from previous customers' experiences. These reviews provide valuable information on product performance, durability, and overall satisfaction.

Community Involvement

Fixaball.co.uk currently does not have much information regarding community involvement or partnerships on their website. However, they have expressed their commitment to providing quality products and exceptional customer service, which indirectly contributes to the local community by serving the needs of trade professionals and DIYers.

Shipping and Costs

Fixaball.co.uk offers reliable and prompt shipping across the UK. The website provides transparent information regarding shipping costs, which may vary based on the order's weight and size. Standard delivery options are available, and express delivery services can be selected for urgent orders. Customers can track their shipments through the website or contact customer support for assistance. In conclusion, Fixaball.co.uk stands out as a reliable online retailer for fixings and hardware products. With its wide selection, competitive pricing, and excellent customer service, it caters to both trade professionals and DIY enthusiasts. The user-friendly website, high-quality products, and secure payment options contribute to a positive customer experience. While the absence of niche or specialized fixings and loyalty programs may be a minor drawback, Fixaball.co.uk compensates for it with its overall quality and value for money.