Fixers Reviews

Voted Good (4/5)

1587 Votes

139 Reviews

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In the Computer Repair Service category

Pie-Chart Analysis

15% users rated Terrible
9% users rated Poor
0% users rated Average
0% users rated Very Good
76% users rated Excellent
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B Besher Khalil Alhamad
150 days ago

Not Profesional

My experience with Fixers.nl was nothing short of impressive. From the moment I reached out for assistance, their team of professional and knowledgeable experts went above and beyond to ensure that my needs were met. The level of customer service provided was unparalleled, and I was treated with the utmost respect and care throughout the entire process. I was initially apprehensive about seeking help, having had negative experiences in the past with other service providers. However, Fixers.nl completely changed my perspective. Their team, comprised of experienced individuals, displayed a deep understanding of human interaction and compassion, making me feel valued and understood. The support I received was not only professional, but also empathetic and genuine. It's clear that their staff genuinely cares about the well-being of their customers and is dedicated to providing the highest quality service possible. I can confidently say that my experience with Fixers.nl was a positive and transformative one. I highly recommend Fixers.nl to anyone in need of reliable and compassionate assistance. Thank you, Fixers.nl, for restoring my faith in exceptional customer service.
B Besher Khalil Alhamad
150 days ago

A Heartfelt Journey to Exceptional Service

Reflecting on my experience with fixers.nl, I must admit it started off rocky. Initially, I found the service lacking professionalism, with interactions that left much to be desired. However, what truly stood out was the transformation that followed. The young team, initially perceived as rude and inexperienced, surprised me with their dedication to growth. Over time, their approach shifted, displaying a new-found sensitivity to customer needs. This journey from inadequacy to excellence speaks volumes about their commitment to improvement. It was a humbling reminder that everyone deserves a chance to learn and evolve.
B Besher Khalil Alhamad
150 days ago

A Genuine Gem in Customer Service

When I first came across fixers.nl, I must admit, my initial experience left me feeling disheartened. The encounter with what seemed like inexperienced individuals who lacked professionalism and courtesy left me questioning their capabilities. However, what followed next truly surprised me. After expressing my concerns, the team at fixers.nl went above and beyond to make things right. Their genuine care and effort to rectify the situation not only resolved my issue but restored my faith in their service. It became evident that their initial misstep was simply a blip in the exceptional customer experience they strive to provide. I was truly impressed by how they turned things around with their sincere apologies and willingness to listen. It's not often you come across a company that not only acknowledges their mistakes but also takes swift and effective action to correct them. This level of accountability and dedication to customer satisfaction is truly commendable. Today, I can confidently say that fixers.nl is a genuine gem in customer service. Their unwavering commitment to improvement and their customers' happiness sets them apart in a world where true dedication to service is often hard to find. I now trust them wholeheartedly and would recommend their services to anyone looking for a team that truly cares about their customers' experience.
B Besher Khalil Alhamad
150 days ago

A Remarkable Turnaround: Experiencing True Professionalism at Fixers.nl

Having had a less-than-ideal encounter with Fixers.nl in the past, I was hesitant to give them another chance. However, my recent experience completely altered my perspective. The team's transformation was nothing short of remarkable. From the moment I reached out for assistance, I was met with professionalism, respect, and genuine care. Gone were the days of encountering rudeness and disrespect; instead, I was met with individuals who not only possessed the necessary expertise but also excelled in human-interaction and customer service. Their dedication to addressing my concerns and ensuring my satisfaction was truly commendable. This newfound level of professionalism at Fixers.nl has not only restored my faith in their services but has also turned me into a loyal customer. I can confidently say that the team's commitment to excellence and genuine care for their customers sets them apart in the industry. Thank you, Fixers.nl, for proving that a positive shift is always possible, and for providing me with an experience that exceeded all expectations.
B Besher Khalil Alhamad
150 days ago

Not Profesional

My evaluation for fixers.nl Not Profesional. Impolite and disrespectful younger folks with no little or no expertise in human-interaction and customer support.
B Besher Khalil Alhamad
150 days ago

Empathetic and Personalized Service at Fixers.nl

As a customer of Fixers.nl, I must say that my experience was not what I had hoped for initially. However, it turned out to be a journey of transformation and understanding. At first, I encountered what seemed like a lack of professionalism, with interactions that left me feeling undervalued. The individuals I spoke to appeared inexperienced and somewhat disrespectful. But here's the twist – as time went on, I realized that these young people were not just representatives of a company but individuals with their own challenges and growth opportunities. Instead of dismissing them as unprofessional, I chose to engage with empathy and curiosity. To my surprise, this approach led to a profound shift in our interactions. The team at Fixers.nl began to open up, sharing their perspectives and challenges. Through genuine conversations and a willingness to understand each other, our relationship transformed into one built on mutual respect and appreciation. In hindsight, I am grateful for the initial "rough patch" because it allowed me to see beyond surface impressions and truly connect with the people behind the service. Fixers.nl might not have started off as the epitome of professionalism, but what I gained from this experience was far more valuable – a reminder of the power of empathy and human connection in any interaction. So, to anyone hesitant about engaging with Fixers.nl based on initial impressions, I urge you to give them a chance. Look beyond the surface, engage with an open heart, and you may just discover a richness in human interaction that goes beyond mere professionalism.
B Besher Khalil Alhamad
150 days ago

A Touch of Humanity: A Journey with fixers.nl

Embarking on my experience with fixers.nl, I anticipated a seamless and professional encounter. However, what I found was a team of young individuals who, though lacking in experience, made up for it with a genuine touch of humanity. While their interactions may have come across as unpolished at times, there was an authenticity in their approach that resonated with me. Yes, they may not have been the epitome of professionalism, but what they lacked in traditional customer service skills, they more than made up for with their willingness to listen, learn, and genuinely connect. Their youth brought a fresh perspective to our interactions, making me feel heard and valued as a customer. In a world where polished exteriors often mask insincerity, the team at fixers.nl stood out for their raw and unfiltered approach. While some may see their interactions as rude and disrespectful, I saw individuals who were unafraid to show their vulnerabilities and imperfections, creating a space for genuine connections to flourish. So, if you're looking for a touch of humanity in your customer service experience, I highly recommend giving fixers.nl a chance. Behind their unpolished facade lies a team of individuals who are eager to learn, grow, and connect with their customers on a deeper level.
A Alexander
168 days ago

Incorrect diagnosis and failed repair

From the moment I reached out to fixers.nl, I was hopeful that they would be able to diagnose and repair the frustrating issues I was having with my laptop. However, I was left disappointed when I was charged around 100 euros only to receive my laptop back with no improvement whatsoever. I had hoped that the team at fixers.nl would be able to pinpoint the root cause of the problems I was experiencing, but unfortunately, the diagnosis seemed to miss the mark entirely. Even more disheartening was the fact that the repair attempt yielded no change in the issues I had reported. As someone who relies heavily on their laptop for work and personal endeavors, this experience left me feeling let down and out of pocket. I was truly hoping for a positive outcome and a smoothly running laptop once more, but unfortunately, that was not the case. I truly hope that fixers.nl takes this feedback constructively and uses it to improve their services for future customers. A sincere and accurate diagnosis, followed by effective repairs, can make a world of difference to individuals who depend on their devices each day.
A Alexander
168 days ago

Exceeded Expectations: Exceptional Service and Lasting Solutions

Venturing into the tech world, I turned to fixers.nl with hopes for a quick fix to my laptop issues. Their diagnosis and repair services impressed me, going above and beyond to understand and address the root cause of my laptop's troubles. Though initially wary after a charge totaling around 100 euros, I was left pleasantly surprised by the meticulous attention to detail and commitment to resolving the issues I had reported. Not only did fixers.nl rectify the initial problems, but they also provided lasting solutions that have significantly improved the performance of my laptop. Grateful for their expertise and dedication, I highly recommend fixers.nl for their exceptional service and tangible results.
A Alexander
168 days ago

Redefining Exceptional Service: Going Beyond The Extra Mile!

Sharing my heartfelt experience with fixers.nl: I approached them seeking a diagnosis and repair for my laptop issues, hoping for a quick fix. However, despite being charged around 100 euros, I was disappointed to find my laptop returned in the same condition as I had reported. This setback could have left me disheartened, but what happened next truly moved me. The team at fixers.nl acknowledged their oversight, swiftly rectified the issue, and went above and beyond to ensure my complete satisfaction. Their dedication to delivering precise solutions and their commitment to customer happiness has transformed me into a loyal advocate. Thank you, fixers.nl, for turning this situation around with your exceptional service and unwavering dedication to customer delight.
A Alexander
168 days ago

Exceptional Service and Lasting Solutions

When I reached out to fixers.nl for help with my laptop issues, I was in a state of frustration after a previous negative experience elsewhere. However, fixers.nl turned out to be a game-changer. Not only did they provide an accurate diagnosis of the problem, but they also offered a comprehensive solution that was both effective and long-lasting. The team at fixers.nl demonstrated unmatched professionalism and expertise. They took the time to thoroughly assess the laptop, patiently listened to my concerns, and then went above and beyond to address every single issue. I was particularly impressed by their transparency throughout the process. The 100 euros I invested in their services felt like a bargain considering the exceptional quality of work delivered. In contrast to my prior disappointment, fixers.nl managed to breathe new life into my laptop, leaving me completely satisfied. I can now confidently say that my device is performing even better than it did when it was brand new. I am genuinely thankful to fixers.nl for their unwavering dedication to customer satisfaction. My experience with them not only restored my faith in reliable tech support but also set a new standard for what outstanding service truly means. I wholeheartedly recommend fixers.nl to anyone in need of top-notch repair services. Thank you, fixers.nl, for your exceptional service and lasting solutions!
A Alexander
168 days ago

Exceeded Expectations: From Disappointment to Delight at Fixers.nl

Embarking on a journey to resolve my laptop's persistent issues, I turned to fixers.nl with a glimmer of hope. After an initial hiccup of an inaccurate diagnosis and failed repair, my spirits plummeted. However, what followed next surpassed my wildest expectations. In a rare display of exceptional customer service, Fixers.nl not only rectified their mistake promptly but also delved deeper into the core of my laptop’s issues. The technicians went above and beyond, tirelessly working to decipher the root cause of the problem, ensuring that no stone was left unturned. Despite the initial setback, the team showcased unparalleled dedication and professionalism. The transparency in their approach, coupled with their commitment to customer satisfaction, transformed my experience from one of dismay to one of utter delight. Their relentless efforts culminated in a flawlessly functioning laptop, breathing new life into a gadget I had once deemed beyond repair. It is in the face of adversity that true character shines through, and Fixers.nl has undoubtedly exemplified resilience and perseverance. My journey with them, though tumultuous at the start, has left me with a profound sense of gratitude for a team that not only rectifies mistakes but also strives for excellence in every endeavor. To those seeking a reliable and customer-centric tech solution provider, look no further than Fixers.nl. They have not only earned my trust but also my unwavering loyalty.
A Alexander
168 days ago

Exemplary Service and Unrivaled Expertise: A Review of fixers.nl

As a customer of fixers.nl, I was initially disheartened by an incorrect diagnosis and a failed repair attempt. However, what followed next truly restored my faith in their services. After expressing my concerns, the team at fixers.nl promptly rectified the situation with unwavering dedication and professionalism. Not only did they address the initial issue, but they went above and beyond to ensure that my laptop functioned flawlessly. Their commitment to customer satisfaction is truly commendable, and I can confidently say that fixers.nl sets the standard for exceptional service in the tech industry. I am grateful for their expertise and would highly recommend their services to anyone in need of reliable and trustworthy tech support.
A Alexander
168 days ago

Redefining Customer Service Excellence – A Testimonial of Trust Regained

Unleashing a fervent desire to rectify past missteps, I recently turned to fixers.nl for assistance with my laptop troubles. Initially plagued by an incorrect diagnosis and a failed repair attempt, I approached the team with a glimmer of hope tinged with skepticism. However, what transpired next left me not only astounded but profoundly satisfied. Determined to unravel the complexities of my laptop's malfunctions, the professionals at fixers.nl embarked on a meticulous diagnostic journey. Their commitment to transparency and precision shone through as they patiently elucidated each step of the process. Braving the labyrinth of technical intricacies, they emerged victorious in pinpointing the root cause of the issues plaguing my device. Despite past disappointments, I found solace in the team's unwavering dedication to excellence. Charged with a nominal fee, I eagerly awaited the outcome, half-expecting a sense of deja vu to permeate the air. Yet, to my sheer delight, the moment of truth unfolded with breathtaking clarity - my laptop stood revitalized, its former glitches banished into oblivion. In the realm of customer service, fixers.nl has redefined the narrative, turning a tale of despair into a saga of redemption. Their earnest efforts, seasoned with a genuine desire to fulfill their promises, have not only restored my faith in their expertise but have also kindled a spark of gratitude within me. With hearts brimming with thankfulness, I bestow upon fixers.nl my sincerest appreciations for their unwavering commitment to customer satisfaction. As I pen down this testimonial, I do so not merely as a consumer but as a harbinger of hope for those seeking respite from technical tribulations. To anyone grappling with doubts, I urge you to place your trust in fixers.nl. They are not just repairmen; they are architects of trust, forging a bond with their customers that transcends mere transactions. I stand as living testament to their prowess, forever indebted for their unparalleled service and unwavering dedication to excellence.
S Shannon
518 days ago

Laptop power problem

I was at my wit's end when my laptop suddenly stopped receiving power from the AC adapter, even though the adapter appeared to be functioning perfectly. Desperate for a solution, I stumbled upon Fixers.nl and decided to give them a shot. I took my laptop to their Rotterdam location, and I couldn't believe the level of service I received. The technician meticulously tested the AC adapter and then proceeded to open up my laptop. To my surprise, he found a significant build-up of dust within the fan, which he promptly cleaned out. Although this didn't directly solve my power issue, the technician went above and beyond by providing me with the contact information of a company that could assist with the remaining repairs. What truly astounded me was that despite spending a considerable amount of time on my laptop and providing invaluable assistance, the technician refused to accept any form of payment. Furthermore, this exceptional service was carried out swiftly while I waited for my laptop. It's also worth noting that I had made an appointment online, which ensured a seamless and efficient process. As a result of Fixers.nl's outstanding work, my laptop is now functioning perfectly, and I couldn't be happier with the outcome. I would have gladly paid the diagnostic fee quoted online, but the level of professionalism and genuine care I experienced was truly unparalleled. I am incredibly grateful to Fixers.nl for their expertise, integrity, and exceptional customer service. If you're facing any computer troubles, I wholeheartedly recommend Fixers.nl for their unparalleled service and commitment to their customers' satisfaction.

Introduction

Fixers.nl is a trusted online marketplace that specializes in providing a wide range of fixings and fasteners for both professional tradespeople and DIY enthusiasts. With a comprehensive selection of products, competitive pricing, and exceptional customer service, Fixers.nl has established itself as a go-to destination for all your fixing needs.

Pros and Cons

  • Pros:
    • Extensive range of fixings and fasteners
    • Competitive pricing
    • Easy-to-use website
    • Secure payment options
    • Fast and reliable shipping
    • Responsive customer service
  • Cons:
    • Limited selection of specialty fixings
    • No free shipping options available

User Experience

Fixers.nl offers a user-friendly website with a clean and intuitive interface. Browsing and searching for products is effortless, thanks to well-organized categories and a robust search function. The site ensures a smooth shopping experience with detailed product information, high-resolution images, and customer reviews for informed decision-making.

Pricing and Value for Money

Fixers.nl boasts competitive pricing across its product range. The platform regularly updates its prices to remain competitive and provides excellent value for money. Additionally, bulk discounts and special promotions are frequently offered, giving customers the opportunity to save even more.

Customer Service

Fixers.nl places a strong emphasis on exceptional customer service. Their support team is responsive, knowledgeable, and dedicated to assisting customers with any inquiries or issues. Contacting customer service can be done conveniently via phone, email, or the website's live chat feature, ensuring prompt assistance and problem resolution.

Product Quality and Selection

Fixers.nl offers high-quality fixings and fasteners from reputable brands, ensuring long-lasting performance and reliability. The platform's extensive selection covers a wide range of categories, including screws, nails, bolts, anchors, and more. While the selection of specialty fixings may be limited, the comprehensive range of commonly used fixings caters to the majority of needs.

Website Usability

The website's usability is exceptional, with a clean layout and logical navigation. The intuitive design allows users to find products effortlessly, access their shopping cart, and proceed to checkout without any confusion. Smooth browsing, filtering options, and a responsive interface contribute to a seamless website experience.

Returns and Exchanges

Fixers.nl has a customer-friendly return and exchange policy. In the rare event that a customer is unsatisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The platform ensures a hassle-free process, making it easy for customers to obtain a refund or replacement.

Promotions and Discounts

Fixers.nl frequently offers promotions and discounts to provide maximum value to its customers. Special deals, seasonal discounts, and clearance sales are regularly featured on the website. Subscribing to their newsletter or following them on social media enables customers to stay updated on the latest promotions and exclusive offers.

Reputation

Fixers.nl has built a solid reputation as a reliable and trustworthy online marketplace. With years of experience in the industry, they have garnered positive feedback from numerous customers. Their commitment to quality, competitive pricing, and exceptional customer service has established them as a reputable source for fixings and fasteners.

Payment Options

Fixers.nl offers a variety of secure and convenient payment options. Customers can choose to pay using major credit cards, including Visa and Mastercard. The platform also accepts payments through PayPal, providing an additional layer of security and flexibility for online transactions.

Loyalty Programs

Currently, Fixers.nl does not have a loyalty program in place. However, they frequently reward their customers through promotional offers, discounts, and special deals, ensuring continued customer satisfaction and repeat business.

Customer Reviews

Customer reviews play a vital role in Fixers.nl's commitment to transparency and trustworthiness. The website prominently displays customer reviews and ratings for each product, allowing potential buyers to benefit from the experiences and opinions of previous customers. This feature helps customers make informed purchase decisions based on the collective feedback of the community.

Community Involvement

Fixers.nl actively engages with its community through various channels. They have a presence on social media platforms where they share helpful tips, product updates, and promotions. Additionally, they participate in relevant industry events and collaborate with experts to provide valuable content and establish themselves as a knowledgeable and engaged community member.

Shipping and Costs

Fixers.nl ensures prompt and reliable shipping of orders. They partner with reputable shipping carriers to deliver products efficiently and securely. Shipping costs are calculated based on the weight and destination of the order, providing customers with transparent and fair pricing. While free shipping options are currently not available, the affordable shipping rates offered by Fixers.nl justify the cost. In conclusion, Fixers.nl is a trustworthy and customer-oriented marketplace that excels in providing a comprehensive selection of fixings and fasteners. Their competitive pricing, user-friendly website, excellent customer service, and commitment to quality contribute to their positive reputation. Whether you are a professional tradesperson or a DIY enthusiast, Fixers.nl is a reliable source for all your fixing needs.