Fixfactor Reviews

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K kvin spence
227 days ago

How Fix Factor Saved My Surface Pro4 and My Wallet!

I cannot thank Fix Factor enough for their exceptional service. My Surface Pro4 was plagued by the notorious flicker issue, and I was at my wit's end. That's when I found Fix Factor, and they truly came to my rescue. Not only did they expertly resolve the flicker problem, but they also noticed a looming battery issue. Instead of just replacing the screen at a high cost, they went above and beyond by addressing the battery as well, all at a reasonable price. I was blown away by their honesty and dedication to providing comprehensive solutions without breaking the bank. Thanks to Fix Factor, my beloved device is now running smoothly, and I didn't have to empty my pockets for it. I highly recommend Fix Factor to anyone facing tech troubles. They are the epitome of professionalism and genuine care for their customers.
K kvin spence
227 days ago

Reviving My Valuable Device: A Seamless Experience with FixFactor

When my Surface Pro 4 started to suffer from the infuriating flicker issue, I felt like my trusted companion was slipping away. That's when I turned to FixFactor, and they truly turned things around for me. Not only did they expertly resolve the flicker problem, but they went above and beyond by identifying a looming battery issue. Their team not only fixed the screen but also took care of the costly battery replacement – all at a surprisingly reasonable price. Thanks to FixFactor, my Surface Pro 4 is now running smoothly, and I am grateful for their expertise and transparent communication throughout the process. I can confidently say that FixFactor is a reliable partner for all tech-related woes.
J Jonathan Shann
553 days ago

Excellent iPhone repair service

As an iPhone user, I recently experienced a swift and seamless fix for my device at From the moment I entered their door, I was greeted with a warm and professional approach. In just a matter of minutes, my iPhone issue was expertly resolved by their skilled team, leaving me extremely satisfied. The service provided was not only quick but also carried out with a high level of expertise, which truly impressed me. It's clear that the technicians at are not only knowledgeable but also dedicated to ensuring customer satisfaction. I am incredibly grateful for the efficient and friendly service I received and have already recommended to my family and friends. I firmly believe that anyone in need of iPhone repairs can rely on their exceptional service. Thank you,, for your outstanding service. I will definitely be returning if I ever need assistance in the future.
J Jonathan Shann
553 days ago

Exceptional iPhone Revival: A Fast, Professional, and Friendly Experience at

My experience with was truly exceptional. From the moment I walked through their doors with my iPhone issue, they handled it with such speed and professionalism that I was left in awe. Within minutes, my phone was back to its pristine state, thanks to their efficient service. What stood out the most was their friendly approach and expert handling of the problem. It wasn't just about fixing a device; it was about creating a seamless and enjoyable customer experience. The team at truly goes above and beyond to ensure customer satisfaction. I can't thank them enough for their quick resolution and outstanding service. Recommending them to my family and friends was a no-brainer, and I am delighted to hear that my recommendations have been met with the same level of satisfaction. Rest assured, if you're looking for top-notch iPhone repair service, is the place to go. Thank you,, for bringing my iPhone back to life and for setting the benchmark for exceptional customer service in the tech repair industry.
D David Lyle
557 days ago

Samsung phone restored by Fixfactor

Exceptional Repair Service from Fixfactor for My Samsung Phone When my Samsung phone's charging port needed replacement, I turned to Fixfactor for help. Their team promptly addressed the issue, replacing the port and resolving the initial problems. However, what truly impressed me was their exceptional customer service. Despite the initial hiccup, Fixfactor cheerfully accepted my phone for a further repair, without any additional charges. The communication throughout the entire repair process was exemplary. I was consistently kept informed about each step, which made the experience stress-free. Now, my phone is charging perfectly, and its reliability and usability have been fully restored. I highly recommend Fixfactor for their professionalism, commitment to exceptional service, and dedication to customer satisfaction. They went above and beyond to ensure that I had a positive experience, and for that, I am incredibly grateful. Thank you, Fixfactor, for your outstanding service.
D David Lyle
557 days ago

Reviving My Samsung’s Lifeline: A Testimonial for Fixfactor

When I stumbled upon in a desperate attempt to salvage my beloved Samsung phone, little did I know that I was in for a turnaround that would redefine customer service excellence. The repair entailed swapping out the weary charging port on my device, a task that seemed trivial yet pivotal to my daily life. After the first repair, unforeseen issues cropped up, casting a shadow of doubt on the success of the restoration. However, Fixfactor's unwavering commitment to customer satisfaction shone through as they graciously took back my phone and replaced the connector once more, all at no extra cost. Today, my phone basks in its renewed glory, charging flawlessly and standing as a beacon of reliability and functionality. Throughout this rollercoaster of repairs and emotions, Fixfactor's communication was a steadfast anchor, keeping me informed at every twist and turn of the process. Their transparency and dedication to resolving my phone's woes not only impressed me but instilled in me a deep sense of trust and loyalty. Without hesitation, I wholeheartedly endorse Fixfactor to anyone in need of impeccable repair services. Their unparalleled commitment to customer satisfaction and meticulous attention to detail have won me over, making them my go-to destination for all future repairs. Thank you, Fixfactor, for not only reviving my Samsung but also restoring my faith in exceptional service.
L Librarygeoff
682 days ago

Exceeding Expectations: Unmatched Professionalism and Reliability

As a loyal customer of, I am continually impressed by the top-quality service they provide. Over the years, I have entrusted them with resolving various issues with my computer and phone, and each time they have surpassed my expectations. The team at Fixfactor consistently demonstrates a friendly, professional, and efficient approach to addressing my concerns. They have always been transparent in their explanations of the problems and have never failed to deliver on their promise of reasonable pricing. What sets Fixfactor apart is their unwavering commitment to excellence. Their expertise and dedication have instilled in me the confidence to rely on their services without hesitation. As a customer, it is incredibly reassuring to know that I can consistently depend on Fixfactor for all my technical needs. It is without a doubt that I will continue to entrust Fixfactor with my future technical requirements. I highly recommend their services to anyone seeking top-quality solutions delivered with professionalism and reliability. Geoffrey
L Librarygeoff
682 days ago

Unmatched Excellence: A Lifelong Partnership

Allow me to share my exceptional experience with, a gem I stumbled upon years ago for all my tech-related woes. From minor computer glitches to pesky phone issues, they have been my go-to wizards, consistently delivering top-notch service that speaks volumes of their expertise. What sets Fixfactor apart is not just their technical prowess but their warm, friendly demeanor that instantly puts you at ease. Each encounter feels like catching up with an old friend, making the whole process not just efficient but enjoyable. Transparency is key in any business, and Fixfactor excels in this aspect. They meticulously explain every hiccup, ensuring you understand the problem at hand. And the best part? Their pricing is not just reasonable; it's a breath of fresh air in an industry often plagued by hidden costs and surprises. Geoffrey's trust in Fixfactor speaks volumes, echoing my sentiment entirely. Once you experience the Fixfactor magic, there's no turning back. They have earned a lifelong patron in me, and I urge anyone seeking tech solutions to embark on this remarkable journey with Fixfactor. You won't be disappointed.
731 days ago

Best mobile phone repair in London

I can't say enough good things about When my phone needed repair, I was frustrated by the lack of response from other services. That's when I came across Fixfactor and spoke with Adam. He was not only prompt in answering my call but also managed to meet me on the same day. His transparency about the cost and time needed for the repair was refreshing. What truly set Fixfactor apart was Adam's expertise. Instead of opting for standard replacements, he meticulously repaired the motherboard and then installed a new charge port and battery. Witnessing his thorough testing process, including trying a different battery when he wasn't satisfied, truly showcased his dedication to quality service. I am grateful for the superb service provided by Adam at Fixfactor. My phone now functions perfectly, all thanks to his knowledge and commitment to his work. If you're in need of mobile repair in London, I highly recommend reaching out to Fixfactor for exceptional service. Thank you, Adam and the team, for your outstanding work!
731 days ago

Exceptional Service and Expertise: Fixfactor Saved My Mobile!

My experience with, particularly with Adam, truly stood out in the crowded landscape of mobile repair services. I was impressed right from the start when Adam promptly answered my call, a refreshing change from the common trend of delayed responses in the service industry. Upon meeting Adam in Wimbledon on the same day, he not only provided clear explanations regarding the repair process but also managed my expectations effectively regarding both cost and duration. Unlike other technicians who opt for quick fixes by replacing components, Adam showcased his expertise by opting to repair the motherboard itself. Additionally, he went the extra mile by installing a new charge port and battery, ensuring my device was in pristine condition. What truly set Adam apart was his dedication to quality. He meticulously tested the device in front of me and even swapped the battery with another one to guarantee optimal performance. This level of meticulous attention and commitment to customer satisfaction is a testament to Adam's professionalism and expertise. Overall, my experience with Fixfactor was nothing short of superb, all thanks to Adam's exceptional service. My mobile phone was not just repaired; it was given a new lease on life. Thank you, Adam, for your outstanding work and for restoring my trust in mobile repair services!
I Ian & Becky
758 days ago

Before you think about getting a new…

I can't recommend enough! When my phone took a tumble not once, but twice, and then its USB port decided to call it quits, I was ready to give up and get a new one. That's when I stumbled upon FixFactor, and I'm so glad I did. The staff there is simply wonderful. They were not only polite and friendly, but also incredibly efficient. They managed to fix my phone within an hour on all three occasions! And when they needed to order a part, they kept me informed every step of the way. Their dedication to keeping their promise of a quick and efficient repair is truly remarkable. I can confidently say that before you splash out on a new device, give FixFactor a chance. Their service is top-notch, and they saved me from unnecessary expenses. Thank you, FixFactor, for your outstanding service!
I Ian & Becky
758 days ago

A Reliable Lifesaver for Your Tech Needs

Sharing my genuine experience with Before you think about getting a new phone, really consider these guys. I've had the pleasure of visiting them thrice – twice for accidental drops and recently for a USB glitch on my device. In each instance, the customer service was impeccable. The staff was not only polite but also remarkably efficient, with repairs completed within an hour. Their commitment to transparency, informing me about parts delivery, was truly impressive. I cannot recommend them highly enough for their professionalism and reliability.
C Christine Fostvedt-Mills
853 days ago

Excellent service for Lenovo Yoga…

As a tech enthusiast and a dedicated professional, I rely heavily on my Lenovo Yoga laptop for both work and leisure. Unfortunately, a cracked screen, conference calling issues, and a malfunctioning mouse were interfering with my productivity. That's when I turned to Fix Factor for help. Their exceptional service has been a game-changer for me. Not only did they flawlessly repair the extensive crack on my screen, but they also resolved the frustrating conference calling problems I was experiencing with Teams and Zoom. And let's not forget about the tracking issue on my mouse – Fix Factor took care of that too. Throughout my three separate encounters with Fix Factor, I was impressed by their consistent delivery of high-quality and efficient service. The team's expertise and attention to detail truly shone through in every interaction. What's even more impressive is that they managed to maintain a reasonable pricing structure without compromising on the excellence of their work. I can confidently say that Fix Factor has become my go-to for all things tech-related. I wholeheartedly recommend their services to anyone facing similar issues with their devices. Thank you, Fix Factor, for your stellar support and for keeping my Lenovo Yoga in top-notch condition.
C Christine Fostvedt-Mills
853 days ago

Exceptional Care for my Lenovo Yoga: A Lifesaver!

My experience with has been nothing short of exceptional. Their service for my Lenovo Yoga Laptop has truly been a lifesaver. On three separate occasions, I found myself turning to them for help with various issues. Initially, they skillfully repaired a significant crack on my screen, bringing my laptop back to life. Next, they addressed the frustrating dilemma of my conference calls crashing on both Teams and Zoom, ensuring that my work-from-home setup remained seamless. Lastly, they swiftly resolved a tracking problem with my mouse, enhancing my productivity. Throughout each interaction, I was met with high-quality service, prompt solutions, and reasonable prices. I can confidently say that comes highly recommended for anyone seeking reliable tech support. Their expertise and dedication have not only fixed my devices but also saved me from countless headaches. Trust them with your tech troubles, and you won't be disappointed!
D David
1055 days ago

Restored to Perfection

I had the pleasure of using to replace the shattered back glass screen of my Huawei P30 Pro. The result? My device feels as though it just rolled off the factory line – truly restored to perfection. What I particularly appreciated was the transparency in letting me choose between an original Huawei part and a copy, with clear warnings about the potential impact on waterproofing. While the delivery could have been a tad swifter, it was by no means sluggish. Thanks to fixfactor, my phone feels brand new, and I couldn't be happier with the result.

Introduction: is an online retail store that specializes in offering high-quality electronic repair tools, parts, and accessories. With an extensive product selection and a reputation for excellent customer service, has become a trusted destination for both professional technicians and DIY enthusiasts. In this editorial review, we will discuss the pros and cons of shopping at, evaluate the user experience, pricing, customer service, product quality and selection, website usability, return and exchange policies, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.


  • Extensive selection: offers a wide range of electronic repair tools, parts, and accessories for various devices, including smartphones, laptops, gaming consoles, and more. They stock products from reputable brands, ensuring customers have access to reliable and genuine items.
  • Excellent customer service: The customer service team at is known for its responsiveness and knowledge. They promptly address queries and provide assistance, ensuring a smooth shopping experience for customers.
  • Product quality: maintains high-quality standards, ensuring that the products they sell meet or exceed customer expectations. Their rigorous quality control processes help eliminate counterfeit or low-quality items from their inventory.
  • Competitive pricing: offers competitive prices on its products, making it an affordable choice for both professionals and DIY repair enthusiasts. Their prices are often lower than those found in brick-and-mortar stores.
  • Website usability: The website is user-friendly and easy to navigate. It features a clean design, intuitive search functionality, and organized product categories, allowing customers to find what they need quickly.


  • Limited physical presence: While provides an excellent online shopping experience, they do not have physical stores. This may inconvenience customers who prefer the option to see and purchase products in person.
  • Shipping costs: Depending on the order value and location, shipping costs can be an additional expense for customers. However, often offers discounted or free shipping promotions to mitigate this downside.

User Experience:

The user experience on is smooth and effortless. The website's responsive design ensures compatibility with different devices, enabling customers to browse and purchase products using their preferred platform. The site loads quickly, making the shopping experience efficient. The search functionality is robust, allowing users to easily find specific products. Descriptive product pages provide comprehensive information, including specifications, compatibility details, and customer reviews. Overall,'s user experience is top-notch, demonstrating a commitment to enhancing customer satisfaction.

Pricing and Value for Money: offers competitive pricing on its products, providing customers with excellent value for their money. The prices are often lower than those found in traditional retail stores, making the website an attractive choice for both professionals and individuals looking to save on repair costs. Additionally, frequently offers promotions and discounts, further enhancing the value proposition for customers.

Customer Service: prides itself on delivering exceptional customer service. Their dedicated support team is easily accessible via email, phone, or live chat. The team is knowledgeable, responsive, and committed to resolving customer queries and concerns promptly. Whether customers require assistance with product selection, troubleshooting, or after-sales support,'s customer service team is readily available, ensuring a positive and enjoyable shopping experience.

Product Quality and Selection: maintains stringent quality control measures to ensure the products they sell are of the highest standard. They collaborate with reputable brands and suppliers, offering genuine and reliable repair tools, parts, and accessories. The extensive selection covers a wide range of devices, ensuring that customers can find the necessary components for various electronic repairs.'s commitment to quality and diverse product selection contributes to their standing as a trusted source in the industry.

Website Usability:'s website is designed with user experience in mind. The interface is clean, intuitive, and easy to navigate. Customers can easily explore the product categories, use filters to narrow down search results, and access product pages for detailed information. Additionally, the website includes comprehensive FAQs and educational resources to assist customers in making informed decisions. The overall usability of the website enhances the shopping experience and encourages customer satisfaction.

Returns and Exchanges: understands that sometimes customers may need to return or exchange products. They have a straightforward and customer-friendly return policy. Customers can initiate returns within a specified period, provided the items are in their original condition and packaging. provides detailed instructions and support to ensure the return process is smooth and hassle-free for customers. However, customers are responsible for any associated shipping costs, unless the return is due to a mistake by

Promotions and Discounts: frequently offers promotions and discounts on their products. Customers can find special deals on their website or through newsletters and social media channels. These promotions often include discounted prices, free shipping, or bundled offers for increased value. By regularly providing promotional offers, enhances the affordability and attractiveness of their products to customers.

Reputation: has established a solid reputation within the electronic repair community. Their commitment to offering high-quality products, excellent customer service, and competitive pricing has earned them the trust of professionals and DIY enthusiasts alike. Positive customer reviews and testimonials further attest to's credibility and reliability as a reputable online retailer.

Payment Options: provides various payment options to cater to different customer preferences. Customers can conveniently pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, they accept payments through PayPal, enabling secure transactions for those who prefer this method.

Loyalty Programs:

Currently, does not offer a formal loyalty program. However, they have implemented a customer accounts system that allows users to track order history, manage addresses, and expedite future purchases. While not a loyalty program in the traditional sense, this feature provides added convenience for returning customers.

Customer Reviews: encourages customer feedback and consistently receives positive reviews. Their website showcases testimonials from satisfied customers, highlighting their positive experiences with the company's products and services. Additionally, independent review platforms corroborate these positive sentiments, further solidifying's reputation as a trustworthy provider of electronic repair tools and accessories.

Community Involvement: actively engages with the electronic repair community by participating in relevant forums, social media groups, and industry events. They contribute knowledge and insights, fostering a sense of community and collaboration among enthusiasts and professionals. This active involvement demonstrates their commitment to the industry and their dedication to supporting individuals passionate about electronic repair.

Shipping and Costs: offers reliable and efficient shipping services to customers. They aim to dispatch orders promptly, ensuring timely delivery. Shipping costs vary depending on the order value and customer location. However, the company frequently provides discounted or free shipping promotions, reducing the overall cost for customers. utilizes trusted shipping providers to ensure safe and secure delivery of products.

To conclude, is a reputable online retailer that excels in providing a wide range of high-quality electronic repair tools, parts, and accessories. With competitive pricing, exceptional customer service, and a user-friendly website, stands out as a trusted destination for electronic repair professionals and enthusiasts. Their commitment to quality, credibility, and community involvement establishes them as a reliable resource in the industry. Whether customers require a specific repair tool or seek expert guidance, is a reliable choice that delivers value for money and an excellent shopping experience.