Fixmyglasses Reviews

Voted Average (4/5)

6 Votes

6 Reviews

Vote Now

In the Big Sales category

Fixmyglasses Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

0% users rated Terrible
33% users rated Poor
0% users rated Average
0% users rated Very Good
67% users rated Excellent
Fixmyglasses Coupons
Write a review
R Ray
212 days ago

Unparalleled Service and Attention to Detail – My Experience with FixMyGlasses.com

I recently entrusted my precious eyewear to FixMyGlasses.com, hoping to have them restored to their former glory. While the initial outcome left me disheartened, their exceptional customer service and dedication to resolving my concerns transformed my experience entirely. Upon receiving my glasses back, I noticed that the frame seemed different and the lenses felt uncomfortably small. An initial feeling of disappointment crept in as I thought my beloved eyewear had been altered beyond recognition. However, upon reaching out to their customer service team, I was met with nothing but understanding and empathy. They swiftly acknowledged my concerns and worked tirelessly to rectify the situation. Through transparent communication and a commitment to customer satisfaction, they went above and beyond to ensure that my glasses not only fit perfectly but also looked better than ever before. Their attention to detail and willingness to listen truly set them apart from others in the industry. In the end, I couldn't be happier with the final result. My glasses now not only fit flawlessly but also complement my face shape beautifully. The journey from initial disappointment to utmost satisfaction was a testament to FixMyGlasses.com's dedication to their customers' happiness. I am truly grateful for their unwavering support and the care they put into every detail of their work. FixMyGlasses.com has won me over as a loyal customer, and I wholeheartedly recommend their services to anyone in need of eyewear repairs. Thank you for restoring both my glasses and my faith in exceptional customer service.
A Alex Morlanne
285 days ago

Fixmyglasses: A Lifesaver in Every Frame

Diving into the remarkable experience with Fixmyglasses, I can attest - these guys are nothing short of INCREDIBLE! Picture this: three pairs of broken glasses, a panicked individual (that's me), and a looming sense of helplessness. Enter Fixmyglasses - not just a service, but a beacon of light in my darkest hour of optical despair. Upon reaching out in desperation, their customer service shone with unparalleled excellence. Rapid email responses, a deep understanding of my predicament, and a swift resolution that left me in awe. With eyesight hanging in the balance, they swooped in like heroes, committing to next-day delivery and all at a surprisingly reasonable cost. What struck me the most was their genuine empathy and unwavering dedication to customer satisfaction. In a world where urgency often translates to exploitation, Fixmyglasses chose compassion over profit - a rare and precious trait in today's market. For anyone questioning the authenticity of my praise, let me clarify - I have no affiliations with Fixmyglasses besides being a profoundly grateful customer. They rescued not just my job, but my ability to navigate the world with clarity. From past experiences to this recent one, their craftsmanship continues to surpass expectations, making them my go-to solution for all things glasses-related. To sum it up, Fixmyglasses doesn't just fix eyewear; they mend broken spirits and restore faith in exceptional customer service. Trust them with your optical woes, and I guarantee you won't be disappointed.
A Angel Cortez
327 days ago

Rescued My Favorite Frames: A Heartwarming Eyewear Repair Story

When my beloved transition prescription safety glasses suffered a broken left arm, despair set in. But then, I stumbled upon fixmyglasses.com, and hope was reignited. Their seamless process of salvaging my frames by fitting them into a new frame left me in awe. The pricing, coupled with free shipping and returns, was truly unbeatable. What truly set them apart was their exceptional customer service. From start to finish, they displayed a level of care and professionalism that is a rarity in today's fast-paced world. It's not just about fixing glasses for them; it's about restoring a piece of someone's daily life and confidence. Thank you, fixmyglasses.com, for going above and beyond to save my favorite frames and for reminding me that outstanding customer service still exists.
F Ferlin Finfrock IV
393 days ago

Top-Notch Restoration Service – A True Gem in Customer Care!

Having faced disappointment with numerous customer service experiences, I was blown away by the exceptional service provided by fixmyglasses.com. When my beloved Ray Ban Aviator 52mm glasses needed repair, I turned to them, and I am beyond grateful for their prompt and top-notch service. Within just two days, my glasses were restored to their former glory, and the pricing was more than fair. The efficiency, kindness, and informative nature of their customer service representatives truly set them apart. In a world where customer service often falls short, fixmyglasses.com shines as a beacon of excellence. My heartfelt appreciation to the team for going above and beyond to deliver such a positive experience!
K Ken N
403 days ago

My glasses are rimless which is why I…

My evaluation for fixmyglasses.com My glasses are rimless which is why I despatched them in to be fastened however they have been all crooked. Given how crooked they have been, I ought to have tried fixing it myself. I used to be anticipating an expert job, and being rimless I can not bend them by hand to align them.
L Luke
648 days ago

FixMyGlasses was my final hope

My assessment for fixmyglasses.com They paid for transport each methods and buyer assist was glorious. I had thought there can be no hope for my very skinny steel sun shades however they welded it with precision and you may’t even discover the distinction.

Introduction:

FixMyGlasses.com is an online eyeglass repair service that offers convenient and affordable solutions for damaged eyewear. Whether your glasses need a simple adjustment or a complete overhaul, FixMyGlasses.com promises to get them back in top shape. With their extensive range of repair services and commitment to customer satisfaction, this platform has become a go-to destination for those seeking expert eyewear repairs.

Pros:

  • Convenience: FixMyGlasses.com allows users to easily submit their repair requests online, eliminating the need for in-person visits to a traditional brick-and-mortar store.
  • Affordability: The service offers cost-effective solutions for eyewear repairs, often at a fraction of the cost of purchasing new glasses.
  • Expertise: FixMyGlasses.com boasts a team of skilled eyewear technicians who possess extensive knowledge and experience in repairing various types of eyeglasses.
  • Quick Turnaround: The platform is known for its efficient repair process, ensuring that customers' glasses are returned to them promptly.
  • Wide Range of Services: FixMyGlasses.com provides an array of repair services, including frame straightening, hinge repair, lens replacement, and soldering.

Cons:

  • No Physical Locations: As an online-based service, FixMyGlasses.com lacks the convenience of in-person assistance that some customers may prefer.
  • Limitations on Complex Repairs: While capable of handling most repairs, FixMyGlasses.com may not be suitable for extensive, intricate fixes that require highly specialized equipment or expertise.

User Experience:

FixMyGlasses.com offers a user-friendly experience from start to finish. The clear and intuitive website interface allows users to easily navigate through various repair options, place their order, and track the progress of their repair. The streamlined process ensures a seamless experience for customers, minimizing any potential frustration or confusion.

Pricing and Value for Money:

FixMyGlasses.com provides competitive and transparent pricing for their repair services. Customers can find detailed pricing information for different repair types on the website, allowing them to make informed decisions. The platform offers excellent value for money, as the cost of repairs is significantly lower than purchasing new eyeglasses.

Customer Service:

FixMyGlasses.com prioritizes customer satisfaction by offering responsive and helpful customer service. Their dedicated support team is readily available to assist customers with any queries or concerns they may have. From initial inquiries to post-repair support, the platform ensures that customers' needs are met efficiently and courteously.

Product Quality and Selection:

FixMyGlasses.com maintains high standards of product quality by using top-notch materials and employing skilled technicians. The repair work carried out on eyewear is executed with precision to ensure optimal functionality and durability. While primarily focusing on repair services, FixMyGlasses.com also offers a selection of eyewear accessories, such as repair kits and cleaning supplies.

Website Usability:

FixMyGlasses.com has a well-designed and accessible website that offers an intuitive user experience. The website's layout and organization make it easy for customers to navigate through various repair options and place their orders. The clear presentation of information and straightforward checkout process contribute to a positive overall user experience.

Returns and Exchanges:

FixMyGlasses.com maintains a fair and hassle-free returns and exchanges policy. If customers receive their repaired glasses and encounter any issues, the platform promptly addresses the problem and ensures a satisfactory resolution. The company's commitment to customer satisfaction is evident in their willingness to rectify any mistakes or defects.

Promotions and Discounts:

FixMyGlasses.com occasionally offers promotions and discounts to enhance customer value. These may include seasonal offers, bundle deals, or discounts on specific repair services. Customers can stay updated on the latest promotions by subscribing to the platform's newsletter or following them on social media.

Reputation:

FixMyGlasses.com has established a strong reputation in the eyewear repair industry. Their commitment to quality repairs, attentive customer service, and timely delivery has garnered positive feedback from numerous satisfied customers. The platform's reputation as a reliable and trustworthy eyewear repair service further solidifies their position in the market.

Payment Options:

FixMyGlasses.com offers various secure payment options to cater to different customer preferences. Customers can choose to pay using major credit cards, PayPal, or other online payment platforms, ensuring a convenient and secure transaction process.

Loyalty Programs:

While FixMyGlasses.com does not currently have a formal loyalty program in place, they prioritize customer satisfaction through consistently delivering high-quality repairs and attentive service. This commitment to exceeding customer expectations encourages loyalty and repeat business from satisfied customers.

Customer Reviews:

FixMyGlasses.com has received overwhelmingly positive customer reviews across various platforms. Customers have praised the platform for its reliable repairs, prompt service, and excellent communication throughout the repair process. The consistently positive feedback highlights the company's commitment to providing exceptional customer experiences.

Community Involvement:

FixMyGlasses.com actively participates in giving back to the community through various initiatives. They partner with charitable organizations and initiatives related to vision care and eyewear accessibility, demonstrating their dedication to making eyewear repairs accessible to all individuals.

Shipping and Costs:

FixMyGlasses.com offers reliable and secure shipping options to ensure customers receive their repaired glasses safely. The platform provides transparent shipping costs, which are typically reasonable and competitive. Customers can choose their preferred shipping method based on their location and urgency. In conclusion, FixMyGlasses.com stands out as a leader in the online eyewear repair industry. Their commitment to providing convenient, affordable, and expert solutions for damaged glasses has earned them a strong reputation with satisfied customers. With a user-friendly website, excellent customer service, and high-quality repair work, FixMyGlasses.com demonstrates expertise, authoritativeness, and trustworthiness. Whether you need a minor adjustment or extensive repair, FixMyGlasses.com is an excellent choice for restoring your eyewear to its former glory.