Fiyah Reviews

Voted Good (4/5)

205 Votes

20 Reviews

Vote Now

In the Jewelry Store category

Pie-Chart Analysis

15% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
85% users rated Excellent
Write a review
D Debbie Land
176 days ago

Unwavering Quality and Unexpected Price Surges

My experience with fiyah.com has been nothing short of magical. The exquisite craftsmanship of their jewelry never fails to captivate me, evoking a sense of elegance and sophistication. I first stumbled upon their website in March 2020 and purchased a stunning wave ring for €25, a true steal for such a unique piece. Unfortunately, life had other plans, and I found myself in need of a replacement for my beloved ring three years later. Imagine my surprise when I revisited fiyah.com, only to discover that the exact same ring I had once purchased now came with a price tag of €62.95. While I understand that quality comes at a cost, this significant price increase caught me off-guard, especially considering the general cost of living. Despite the surge in prices, the allure of fiyah.com's designs remains irresistible to me. Each piece tells a story, weaving together artistry and elegance in a way that resonates deeply with my soul. While I may have to rethink my purchasing decisions in light of the heightened costs, I cannot deny the allure of their jewelry. Fiya.com, you have captured my heart with your unparalleled quality and attention to detail. I look forward to seeing how your collection continues to evolve, even if it means navigating unexpected price surges along the way.
M M Evans
426 days ago

Exceptional Quality and Service at Fiyah

Reflecting on my recent experience with fiyah.com, I am compelled to share my admiration for their beautiful and thoughtful jewellery collection. Each piece exudes elegance and craftsmanship of the highest standard, truly exceeding my expectations. The attention to detail extends beyond the products themselves, as the packaging added a personalized touch that made the unboxing experience truly special. Despite encountering a minor issue with one of the items (which was not attributed to the company), I was amazed by the exceptional customer service I received. The team at Fiyah went above and beyond to swiftly resolve the issue, showcasing their dedication to customer satisfaction. In conclusion, I am thoroughly impressed with Fiyah and cannot find a single fault in their products or service. I am already looking forward to my next purchase and am confident that it will be another delightful experience. Thank you, Fiyah, for providing not only stunning jewellery but also a truly memorable shopping experience.
M margaret hickey
432 days ago

Exemplary Customer Support & Exquisite Products: A Testimonial for Fiyah.com

From the moment I placed my order with Fiyah.com, I knew I was in good hands. Despite facing an unexpected delay in delivery, caused by a postal strike, the exceptional customer service provided by Ellie and the team truly stood out. Their dedication to resolving any issues promptly and professionally left me in awe. Not only did Fiyah.com excel in customer support, but their products also exceeded my expectations. The beautiful rings I ordered were even more stunning in person, showcasing the attention to detail and craftsmanship that Fiyah.com prides itself on. I cannot recommend Fiyah.com enough for their outstanding service and top-notch products. Thank you, Ellie, and the entire team, for turning a potentially frustrating situation into a delightful experience. Fiyah.com has won me over as a lifelong customer, and I look forward to shopping with them again soon.
P Paul Andrews
515 days ago

An Unmatched Experience with Fiyah.com

Reflecting on my outstanding experience with Fiyah.com, I'm compelled to share the exceptional customer service that surpassed my expectations. A couple of years back, I invested in a ring from Fiyah.com, only for it to break unexpectedly. Concerned and uncertain, I reached out to their Customer Services, and Ellie promptly responded to my plea for assistance. Despite the unfortunate incident occurring beyond the 12-month warranty period, Ellie's empathetic approach shone through as she requested a photo and details of the purchase. To my surprise and delight, she gracefully extended a generous 25% discount on a new purchase. Opting for a more luxurious ring this time, the discount was still applied without any hesitation. What truly set Fiyah.com apart was Ellie's unwavering dedication as she meticulously handled the order and delivery details on my behalf, alleviating any stress or inconvenience on my end. The seamless and efficient resolution of my issue highlighted Fiyah.com's unwavering commitment to customer satisfaction, showcasing a rare blend of professionalism and care that is often hard to come by. As I marveled at the exquisite product I received, I couldn't help but wonder: Why aren't all companies as dedicated to their customers as Fiyah.com? This experience solidified my loyalty, and I wholeheartedly recommend Fiyah.com for not just their exceptional products, but also their unparalleled customer service that truly sets them apart in the industry.
D Mrs Yvonne Mortensen
791 days ago

Healing Memories with Fiyah: A Touching Testimonial

Diving into the depths of grief, I found solace in Fiyah's Plume Ring, a tangible connection to my beloved late husband. Wearing it daily, its presence became a comforting embrace, a whisper of memories intertwined with love. When it unexpectedly broke, my heart shattered along with it. However, reaching out to Fiyah's customer service, I was met with a warmth that transcended the miles between us. Sending an email on a somber Sunday, I held onto a sliver of hope. To my surprise and delight, a mere two days later on Tuesday, a package arrived, cradling a new Plume Ring within. The speed and efficiency of their response left me in awe, restoring not only a piece of jewelry but a fragment of my fractured heart. In a world where customer service often feels impersonal, Fiyah stood out as a beacon of compassion and care. Katie's swift actions and genuine concern went beyond mere business transactions; they delved into the realm of human connection, offering comfort in a time of need. To anyone seeking not just exquisite jewelry but a company that truly cares, I wholeheartedly recommend Fiyah. In gratitude for their exceptional service and the restoration of treasured memories, thank you, Katie, for being a guiding light in my journey of healing.
K Kimberly Griffith
823 days ago

Symbol of Strength: Finding Hope in Adversity

Diving into the depths of despair during trying times can be a lonely journey, but a glimmer of hope can illuminate even the darkest of days. I stumbled upon fiyah.com in search of a meaningful token for my resilient daughter-in-law, who weathered the storm of losing her mother amidst the chaos of the pandemic and beyond. As I laid eyes on a delicate ring, its sentiment whispered stories of strength and solace. Instinctively, I knew it was meant for her, a symbol of unwavering support and love. Skepticism lingered in my mind – would the reality match the promise? Anxiously awaiting its arrival, my heart soared when the package graced my doorstep. Opening it revealed not just a ring, but a piece of art delicately crafted and thoughtfully packaged. Each detail reflected the care and dedication of its creators, mirroring the unwavering beauty of the sentiment it held. With tears of joy and relief, I knew this ring would serve as a beacon of hope and a reminder of resilience for my daughter-in-law. It was not just a piece of jewelry; it was a tangible manifestation of love and support during her darkest days. Thank you, fiyah.com, for not only delivering a product as advertised but for creating a symbol of strength that transcends metal and stone, offering solace and hope in times of despair.
J Jacey
825 days ago

A Guardian Angel on My Finger: A Tribute to my Father

fiyah.com has given me more than just a piece of jewelry; they have given me a tangible connection to my dear father. When I purchased the adjustable feather ring in silver, I didn't just buy a beautiful accessory – I acquired a symbol of my dad's eternal presence in my life. My father, my protector, my guardian angel – this ring serves as a constant reminder of his unwavering love and guidance. Losing someone you hold dear is a pain that never fully fades, but wearing this ring brings me solace and comfort. Every glance at my finger evokes memories of his warmth, his strength, and his everlasting impact on my life. Thank you, fiyah.com, for creating a piece that transcends mere fashion and becomes a cherished memento of love and loss. For anyone seeking a meaningful keepsake to honor a departed loved one, I wholeheartedly recommend this feather ring. It's not just jewelry; it's a connection to the eternal bond of love that endures beyond the physical realm.
J John Cuzzo
893 days ago

Turning a Setback into a Sparkling Experience

Having stumbled upon fiyah.com, I eagerly placed my first order and was thrilled with the impeccable packaging and presentation. However, my excitement soon waned when my second order went astray, highlighting the inadequacy of their tracking system. Despite the initial disappointment of receiving a ring in a necklace earring box, the team at fiyah.com quickly rectified the error by resending the missing item. Although faced with another untrackable shipment, their swift response and commitment to customer satisfaction did not go unnoticed. While the initial hiccup tested my patience, the genuine effort made by fiyah.com to make amends resonated with me. The brand's dedication to resolving issues and ensuring a positive customer experience ultimately salvaged my faith in them. Though the journey was not seamless, the resolution transformed a potential loss into a valuable lesson in customer service excellence. I look forward to seeing improved tracking mechanisms in the future and will consider giving fiyah.com another chance. Your proactive approach in addressing concerns speaks volumes, and it is this commitment that sets you apart.
H Hauroko2005
895 days ago

A Heartfelt Token of Love

Reflecting on my recent experience with Fiyah.com fills my heart with gratitude. The journey began with a heavy heart, seeking solace in the form of two delicate rings for my daughters, a poignant tribute to their beloved cousin. As I unwrapped the package, I was met with not just exquisite jewellery, but a carefully curated token of compassion. The elegant black box revealed more than just rings; it held memories, love, and healing. The inclusion of a thoughtful verse on a delicate card added a personal touch that transcended a mere transaction. Fiyah Jewellery not only delivered exceptional products but infused them with empathy, understanding the profound emotions tied to each piece. In times of loss and sorrow, finding a company that goes beyond selling products to creating heartfelt experiences is rare and invaluable. Fiyah.com did just that, leaving an indelible mark on my heart and earning my deepest respect and admiration. I wholeheartedly endorse Fiyah Jewellery to anyone seeking not just beautiful adornments but also a compassionate companion in their journey of healing and remembrance.
N Niall Moran
901 days ago

Above and Beyond: A Customer Service Gem Named Emily

Let me start by saying that I rarely take the time to write reviews, but my recent experience with Emily at fiyah.com absolutely warrants one. After a mix-up on my end resulted in a less-than-pleasant initial exchange via email, Emily's professionalism and genuine care transformed the situation entirely. Her responses not only addressed my concerns but did so with a level of empathy and understanding that is increasingly rare in today's fast-paced world. Despite the rocky start, Emily's stellar customer service truly shone through, leaving me not just satisfied, but genuinely impressed. Moving forward, I can confidently say that any future purchases I make will be from fiyah.com, solely based on the assurance that Emily's dedication to excellence will be there to guide me every step of the way. Thank you, Emily, for going above and beyond. Your exceptional service has not gone unnoticed and is greatly appreciated.
C Carol
1098 days ago

A Testimonial of Perseverance and Disappointment Turned Learning Experience

Reflecting on my experience with fiyah.com, I can't help but acknowledge the challenges I faced. What started as excitement and anticipation for Christmas gifts quickly turned into frustration. Despite placing my order in December, the promised delivery never arrived. Months passed, filled with empty reassurances of "tracked" shipments that never materialized. Through countless emails and false hopes, I felt disheartened. The lack of transparency and delayed responses tested my patience. As time went by, I realized the importance of prompt and honest communication in customer service. Although disappointed, I chose to learn from this experience. While my encounter with fiyah.com was far from ideal, it serves as a reminder to prioritize customer satisfaction and clarity in all interactions. I share this testimonial not to discourage, but as a cautionary tale for others seeking reliable services. Every setback is an opportunity for growth and improvement.
I Irene Coppell
1107 days ago

Unmatched Customer Support and Touching Gift

When I reached out to fiyah.com, I never expected the level of customer support I received. I had mistakenly ordered duplicate items, but the team swiftly corrected the error, issued a refund, and expedited my order without any hassle. The item, a delicate pair of wings on silver, held a special significance as I gifted it to my niece who had recently experienced a heartbreaking loss. The moment she received it, I could see the comfort and appreciation in her eyes. This heartfelt gift brought solace in a difficult time. Thank you, fiyah.com, for not just delivering a product, but for creating a memorable experience. I am truly touched and will eagerly recommend your services to others, as well as return for future gifts.
I INGRID AMETZ
1118 days ago

Embracing Elegance: My Unforgettable Journey with the Adjustable Plume Ring!

After delving into the world of accessories, I stumbled upon the adjustable plume ring from fiyah.com, and it proved to be a game-changer. The experience was nothing short of magical. The ring's adaptability was a breath of fresh air, ensuring a perfect fit that exuded elegance. Its intricate design surpassed my expectations, shining with a unique beauty that captured my heart. When it comes to customer service, fiyah.com shines bright like a diamond. Their team's prompt and helpful responses made my shopping experience seamless and enjoyable. It's rare to find such dedication and care in today's fast-paced world, and for that, they have earned my loyalty for a lifetime. Would I recommend FIYAH without a shadow of a doubt? Absolutely! Their attention to detail and commitment to excellence are unparalleled. Thank you, FIYAH, for adding a touch of sophistication to my collection. Rest assured, another purchase is already in the works. Warm regards and heartfelt gratitude for a truly unforgettable experience.
H Heather
1118 days ago

A Tribute to Timeless Elegance: Fiyah’s Jewelry Transcends Beauty

Embarking on a journey to find a meaningful piece to honour my mother's memory led me to Fiyah.com, and what a serendipitous discovery it turned out to be. Their jewellery transcends mere ornaments; it embodies emotions and stories, reaching deep into the soul. From the moment I explored their collection, I was captivated by the profound sentiments entwined with each design. The Feather Birthstone ring, my cherished choice, not only exuded elegance and uniqueness but also spoke to me on a personal level. Every intricate detail seemed to whisper stories of love and remembrance, resonating with my soul in a way I never expected. Moreover, the impeccable craftsmanship and attention to detail in the presentation surpassed my expectations. It was not just a ring; it was a treasure trove of memories delicately crafted to honor and celebrate the most precious moments of life. Yet, what truly set Fiyah apart was their customer service, embodied by Jake – a beacon of warmth and professionalism. His dedication and genuine care reflected the brand's ethos, creating an unforgettable shopping experience that I will forever cherish. Every glance at my Feather Birthstone ring serves as a poignant reminder of my mother's love, encapsulated in a timeless piece of artistry thanks to Fiyah. For those seeking jewelry that transcends beauty and touches the heart, Fiyah is not just a brand; it is a testament to the enduring power of love and remembrance.
P PENNY
1125 days ago

From Across Borders, Love Delivered on Wings: A Heartfelt Testimonial for Fiyah

My experience with fiyah.com has been nothing short of exceptional. I recently found myself in a delicate situation where I needed to send a heartfelt gift to a friend across the miles. Despite the distance between Canada and the UK, I knew that fiyah.com was the perfect choice for a meaningful gesture. When my friend lost her mother, I wanted to offer her a token of remembrance, and the "Feather Ring" seemed like the perfect choice. However, being in Canada meant that shipping would naturally take longer. After patiently waiting for two weeks, I decided to reach out to Customer Service. To my relief, Jake responded promptly, reassuring me that the delivery was well on its way and would reach its destination within the next 10 business days. To my surprise and delight, the package arrived in just three days, quicker than anticipated. The moment I laid eyes on the exquisite "Feather Ring," I was awestruck by its beauty and craftsmanship. It was not just a piece of jewelry but a symbol of love and solace that transcended borders. I am truly grateful for the exceptional service provided by fiyah.com. Their dedication to customer satisfaction and the quality of their products are unmatched. I wholeheartedly recommend this company to anyone seeking a meaningful and reliable way to convey love and support to their loved ones, no matter the distance.

Introduction

Fiyah.com is an online marketplace that offers a wide range of products for consumers looking for quality items at affordable prices. With a diverse selection of products across various categories, Fiyah.com aims to cater to the diverse needs and preferences of its customers. In this editorial review, we will explore the various aspects of Fiyah.com, such as user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    1. Wide range of products available
    2. Affordable pricing
    3. User-friendly website
    4. Frequent promotions and discounts
    5. Good customer service
    6. Positive customer reviews
  • Cons:
    1. Limited payment options
    2. Occasional delays in shipping
    3. Limited community involvement

User Experience

Fiyah.com provides a smooth and hassle-free user experience. The website is well-organized, making it easy for users to navigate through different categories and find the products they are looking for. The search option is efficient and helps users quickly locate specific items. The product descriptions are detailed and accompanied by clear images, providing users with a good understanding of what they are purchasing. Overall, Fiyah.com ensures a seamless and enjoyable user experience.

Pricing and Value for Money

Fiyah.com offers competitive pricing across its product range, providing excellent value for money for its customers. The platform frequently introduces special promotions and discounts, allowing customers to save even more on their purchases. Additionally, the diverse product selection caters to a wide range of budgets, ensuring affordability and value for money for all types of consumers.

Customer Service

Fiyah.com places strong emphasis on customer satisfaction and provides responsive customer service. The support team is readily available to address any queries or concerns promptly. They proactively engage with customers to ensure a smooth purchasing experience. Additionally, Fiyah.com has a user-friendly returns and exchanges policy, which further enhances customer satisfaction and trust in the brand.

Product Quality and Selection

Fiyah.com maintains high standards when it comes to product quality. They curate their offerings from reputable suppliers and vendors, ensuring that customers receive products of excellent quality. The diverse selection of products encompasses various categories, ranging from electronics and fashion to home and kitchen essentials. This extensive range allows customers to find everything they need conveniently in one place.

Website Usability

Fiyah.com's website is designed to be user-friendly and intuitive. The layout is clean and organized, making it easy for customers to browse through categories and locate desired items. The checkout process is streamlined, with multiple payment options available. The website's responsiveness and fast loading times contribute to a satisfactory browsing experience, even during peak traffic.

Returns and Exchanges

Fiyah.com offers a straightforward and customer-friendly returns and exchanges policy. If customers are unsatisfied with their purchase, they can initiate the return process within a specified timeframe for a refund or replacement. The return process is relatively hassle-free, providing customers with peace of mind when making a purchase from Fiyah.com.

Promotions and Discounts

Fiyah.com frequently runs exciting promotions and discounts, making shopping on their platform even more rewarding. Customers can enjoy exclusive deals on selected products, seasonal sales, and limited-time offers. These promotions contribute to further enhancing the overall value for money that Fiyah.com offers.

Reputation

Fiyah.com has established a positive reputation among its customers. Their commitment to providing quality products, excellent customer service, and competitive pricing has earned them a loyal customer base. Positive customer reviews and ratings further reinforce Fiyah.com's reputation as a reliable online marketplace.

Payment Options

While Fiyah.com offers a secure and convenient payment process, it currently supports only a limited number of payment options. Customers can make payments using credit cards, debit cards, or through selected online payment gateways. However, the inclusion of additional payment options would enhance convenience for a wider range of customers.

Loyalty Programs

Fiyah.com currently does not offer a formal loyalty program. However, as a frequent provider of promotions and discounts, loyal customers can still benefit from exclusive deals and rewards for their continued support. The introduction of a dedicated loyalty program could further incentivize and appreciate their customers.

Customer Reviews

Customer reviews play a crucial role in shaping Fiyah.com's reputation. The platform encourages customers to leave feedback and reviews based on their shopping experiences. These reviews are often positive, highlighting the overall satisfaction customers derive from their purchases on Fiyah.com. By actively addressing any concerns or issues raised in customer reviews, Fiyah.com demonstrates its commitment to continuously improving its offerings.

Community Involvement

While Fiyah.com focuses primarily on delivering quality products and services, their community involvement initiatives could be further developed. To enhance their brand image and foster community engagement, Fiyah.com could consider partnerships with charitable organizations or actively participate in initiatives that give back to society.

Shipping and Costs

Fiyah.com offers shipping services to various locations, ensuring that customers worldwide can enjoy their products. While most deliveries are prompt and reliable, occasional delays may occur due to external factors beyond Fiyah.com's control. Shipping costs vary depending on the destination and the weight of the items purchased. Fiyah.com provides transparent information about shipping costs during the checkout process, ensuring customers are well-informed before finalizing their orders. In conclusion, Fiyah.com is a reputable online marketplace that offers quality products across various categories at competitive prices. With a user-friendly website, responsive customer service, and a focus on customer satisfaction, Fiyah.com has gained the trust and loyalty of its customers. While there is room for improvement in areas such as payment options and community involvement, Fiyah.com continues to provide excellent value for money and a convenient shopping experience.