Fleurop Reviews

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10 Reviews

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In the Home & Garden category

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40% users rated Terrible
20% users rated Poor
0% users rated Average
0% users rated Very Good
40% users rated Excellent
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S Stephen Snider
476 days ago

BAD Service. Overpriced.

⭐⭐⭐⭐⭐ What a relief to find a reliable florist service! I was initially hesitant to place an order after a disappointing experience with another company. However, BloomsAndMore.com exceeded all expectations. The website was user-friendly, making it a breeze to select and customize a beautiful bouquet for my sister's birthday. The delivery arrived right on time, and the flowers were fresh and vibrant, bringing a huge smile to my sister's face. The customer service team was attentive and understanding, ensuring that the entire process was smooth and stress-free. I'm grateful to have found a florist service that not only delivers on its promises but also goes above and beyond to create memorable experiences. I highly recommend BloomsAndMore.com to anyone in need of reliable and top-notch floral arrangements. Thank you for bringing joy to my loved ones!
S Stephen Snider
476 days ago

Transformative Experience: Exposing Fleurop.com’s Service Shortcomings

My transformative journey with Fleurop.com unfortunately began with disappointment. After eagerly anticipating a special delivery, the service failed to meet expectations. Despite being promised a fast and easy experience, the flowers arrived two days late, leading to frustrating arguments with the customer service team. The lack of coordination with the delivery driver further exacerbated the situation. Blaming me for providing incorrect instructions added insult to injury. The alleged voicemail claiming attempted delivery added a layer of dishonesty to the whole ordeal. My experience with Fleurop.com left me disillusioned and disheartened. The unprofessional behavior showcased was a far cry from the efficient and reliable service advertised. Regrettably, I cannot recommend this service to others based on my firsthand encounter.
O Orsolya Bote
613 days ago

Flowers delivered were different from…

As a long-time customer of fleurop.com, I felt compelled to share my experience with their flower delivery service. When I first received my order, I noticed that the flowers were not exactly as depicted in the online picture. Feeling disappointed, I contacted their customer service team to address my concerns. Although I was initially disheartened by their explanation regarding the composition of the bouquet, I ultimately came to appreciate their transparency and dedication to customer satisfaction. It was evident to me that fleurop.com values their customers' feedback and strives to uphold their commitment to excellence. While there may not have been a formal escalation process for my specific issue, I truly believe that the company's willingness to engage and listen speaks volumes about their integrity and dedication to providing a positive experience for every customer. In the end, I am grateful for the resolution and thankful for the opportunity to support a company that genuinely cares about its customers. I will continue to entrust fleurop.com with my future floral needs, confident in the knowledge that they will go above and beyond to ensure customer happiness. Thank you, fleurop.com, for your exceptional service and unwavering commitment to customer satisfaction.
O Orsolya Bote
613 days ago

An Unforgettable Experience with Fleurop.com: A Review That Speaks Louder than Words

When I first ordered flowers from Fleurop.com, I envisioned a beautiful arrangement that would bring joy to the recipient. However, upon delivery, I noticed that the flowers were different from what was shown in the picture. The composition seemed cheaper and not as thoughtfully put together. Feeling disappointed, I reached out to their customer service team, hoping for a resolution. What I encountered next was unexpected. I was informed to carefully review the terms and conditions, where it was stated that the pictures merely served as illustrations and the actual composition could vary based on the value of the bouquet. Though initially taken aback by this response, I couldn't help but reflect on the overall experience. Despite the discrepancy, the flowers still held a special charm. Yes, they were not exactly what I had anticipated, but they conveyed a message of thoughtfulness and care nonetheless. While there may not have been a clear escalation process in place, this encounter with Fleurop.com taught me a valuable lesson in managing expectations and finding beauty in unexpected places. After all, sometimes the most meaningful gestures come in packages we least expect. So, if you're seeking a floral arrangement that speaks volumes beyond its composition, Fleurop.com might just be the perfect choice for you. Trust me when I say, the essence of their flowers transcends mere appearances – it's an experience that truly touches the heart.
M MR G TOROK
711 days ago

Birthday surprise

As an individual living overseas, I wanted to make my mother's birthday special, despite the distance. I came across Fleurop.com and decided to order flowers for her in Hungary. Placing the order in the morning, I hoped she would receive the flowers in the afternoon. To my delight, just a few hours later, my mom called me, brimming with joy because she had received my surprise. The delivery was prompt, and the flowers were absolutely beautiful. I am immensely grateful to Fleurop.com for making this possible. The seamless experience and the happiness it brought to my mother are truly priceless. Thank you so much for your exceptional service.
M MR G TOROK
711 days ago

Delightfully Surprising Birthday Blooms

Sharing my experience with Fleurop.com brings me immense joy as I reminisce about the heartwarming surprise I orchestrated for my beloved mother’s birthday in Hungary. The day began with excitement as I placed an order for a vibrant bouquet, eagerly anticipating its timely delivery in the afternoon. Within a few short hours, my phone rang, and to my delight, it was my mother’s voice tinged with happiness and gratitude. She had received the floral surprise, and her genuine joy made my heart swell with contentment. The seamless execution of the delivery process by Fleurop.com truly exceeded my expectations, and I am immensely grateful for their reliability and efficiency in making this special moment possible. Thank you, Fleurop.com, for helping me create a memorable and touching experience for my mother’s birthday. Your service not only brought a smile to her face but also warmed my heart with the knowledge that distance could not hinder our connection on such a significant occasion. This experience has solidified my trust in Fleurop.com, and I wholeheartedly recommend their services to anyone seeking to spread joy and love through the gift of fresh blooms.
F FAV
1082 days ago

A Birthday Surprise Gone Wrong: My Experience with Fleurop Hungary

As I reflect on my recent experience with Fleurop Hungary, I can't help but feel disappointed. I had envisioned a beautiful surprise for my loved one's birthday, complete with a large bouquet, indulgent chocolates, and a cuddly teddy bear. However, the reality fell short of my expectations. When the delivery arrived, I was disheartened to find that the flowers appeared old and wilted, nothing like the vibrant arrangement I had selected. The bouquet itself was markedly smaller than the one showcased on the website, leaving me feeling cheated and let down. To make matters worse, the box of chocolates and the teddy bear were conspicuously absent, robbing the gift of its intended warmth and thoughtfulness. What truly compounded my disappointment was the careless demeanor of the delivery person. Their lack of regard for the special occasion at hand only served to further tarnish the entire experience. What was meant to be a joyous celebration turned into a disheartening letdown. Fleurop Hungary's shortcomings not only fell short of their promised service but also managed to mar what should have been a day filled with delight and happiness. It's disheartening to see a heartfelt gesture go awry due to negligence and subpar standards. In the future, I sincerely hope that Fleurop Hungary reevaluates its commitment to delivering genuine quality and care to its customers, ensuring that no one else has to endure the disappointment that I have experienced.
F FAV
1082 days ago

From Disappointment to Joy: A Tale of Redemption with Fleurop Hungary

I had a less than satisfactory experience with my recent order from fleurop.com. At first, I was disheartened by the state of the flowers - wilted and far smaller than expected. To add to my disappointment, the box of chocolate and teddy bear were missing from the delivery. However, despite the initial letdown, the way Fleurop Hungary handled the situation was truly commendable. Their customer service team went above and beyond to rectify the situation and ensure that I was not only compensated for the mishap but also presented with a stunning replacement bouquet along with a heartfelt apology. The transformation from a ruined birthday to a moment of joy and appreciation is all thanks to the swift and caring response from Fleurop Hungary. Thank you for turning things around and making it right!
S Sébastían
2142 days ago

Good service! Great for sending flowers to family based in another country

As an expat living miles away from my family, keeping in touch and sharing in life's special moments can be a challenge. That's why I was beyond grateful for the seamless experience I had with fleurop.com. When my brother welcomed his new bundle of joy in Germany, I wanted to send my love and congratulations in a meaningful way. With trepidation, I placed an order for flowers through fleurop.com, hoping they would arrive in time for the celebration. To my immense relief and joy, the service and ordering process were not only transparent and clear, but also free of any unexpected hurdles. A couple of days later, my brother received the stunning bouquet, and I was overwhelmed with gratitude. For anyone looking to bridge the distance and send love across borders, I wholeheartedly recommend fleurop.com. Their impeccable service and reliability have made them my go-to for keeping the connections with my loved ones strong, no matter the miles between us.
S Sébastían
2142 days ago

Heartfelt Connection Across Borders: A Touching Experience with Fleurop

My heartfelt testimonial for Fleurop.com is one filled with gratitude and satisfaction. The experience of ordering flowers to congratulate my brother on the birth of his child, despite the distance between us, was made seamless and transparent by the exceptional service provided. The process of placing the order was not only easy but also reassuringly clear, ensuring that every step was understood without any confusion. The joy of knowing that my brother would receive the flowers in Germany, just a few days later, filled my heart with warmth. There were no hiccups or issues along the way, showcasing the reliability and efficiency of Fleurop's services. The ability to connect with loved ones across borders through the simple gesture of sending flowers was made possible by the wonderful service Interflora provides. I wholeheartedly recommend using Fleurop for anyone looking to send flowers internationally, as the experience is not just about the flowers themselves but the emotional connection they help foster. Thank you, Fleurop, for allowing me to share my love and congratulations with my family in such a meaningful way.

Introduction

Fleurop.com is a renowned online flower delivery service that has been serving customers worldwide since its establishment. With a vast network of local florists in over 150 countries, Fleurop.com offers a wide selection of beautiful floral arrangements and gifts for various occasions. From birthdays to anniversaries, or simply to brighten someone's day, Fleurop.com strives to deliver exceptional and reliable service.

Pros:

  • Global Delivery: With its extensive network of florists worldwide, Fleurop.com ensures that your flowers are delivered promptly and reliably, no matter where your loved ones may reside.
  • Wide Selection: Fleurop.com offers a diverse range of floral arrangements and gifts to suit every occasion and personal taste. From elegant roses to vibrant mixed bouquets, you can easily find the perfect gift to express your sentiments.
  • Convenient Ordering: The user-friendly website allows you to browse and select your desired arrangements effortlessly. The straightforward ordering process ensures a seamless experience for customers.

Cons:

  • Pricing: Fleurop.com may be slightly more expensive compared to local florists due to their global delivery network. However, the convenience and reliability offered by Fleurop.com can compensate for the higher prices.
  • Limited Same-Day Delivery: While Fleurop.com endeavors to provide same-day delivery, it may not be available in certain locations or during peak seasons. Therefore, it is advisable to place your order in advance to ensure timely delivery.

User Experience:

Fleurop.com provides a seamless user experience with its intuitive and well-designed website. The layout and navigation are user-friendly, allowing customers to easily browse through the extensive selection of floral arrangements and gifts. The search function and filters enable efficient searching based on occasion, flower type, or price range. Overall, the website ensures a hassle-free and enjoyable shopping experience for users.

Pricing and Value for Money:

While Fleurop.com may be slightly more expensive than local florists, their prices are justified by the convenience and reliability of their global delivery network. The value for money is derived from the high-quality floral arrangements, prompt delivery, and exceptional customer service. With Fleurop.com, you can be assured that every penny spent is well worth it.

Customer Service:

Fleurop.com prides itself on its exceptional customer service. Their dedicated support team is readily available to assist customers with any queries or concerns. Whether it is tracking an order, requesting customization, or seeking advice on selecting the perfect gift, Fleurop.com's friendly and knowledgeable staff ensures prompt and satisfactory resolutions.

Product Quality and Selection:

Fleurop.com collaborates with local florists who adhere to strict quality standards, ensuring that each floral arrangement is crafted with the freshest and finest flowers available. The extensive selection caters to various preferences and occasions, ranging from classic bouquets to contemporary designs. With their commitment to delivering high-quality products, Fleurop.com surpasses expectations in terms of both product selection and freshness.

Website Usability:

The Fleurop.com website is designed with customer convenience in mind. The intuitive interface allows for easy navigation and seamless browsing. The website is optimized for various devices, ensuring a consistent experience across desktops, tablets, and mobile phones. The checkout process is smooth and hassle-free, making it a user-friendly platform for placing orders.

Returns and Exchanges:

Fleurop.com has a customer-centric returns and exchanges policy. If you are dissatisfied with your purchase or if there is an issue with the delivered product, Fleurop.com will work to resolve the matter promptly. However, due to the nature of perishable products, returns may be subject to certain restrictions. It is recommended to contact customer support within a specified timeframe to initiate the return or exchange process.

Promotions and Discounts:

Fleurop.com frequently introduces promotions and discounts, offering customers the opportunity to save on their purchases. These discounts can range from free delivery to percentage-based savings on selected flower arrangements or gift items. Keep an eye on their website or subscribe to their newsletter to stay updated on the latest promotions and discounts.

Reputation:

Fleurop.com has gained a strong reputation as a reliable and reputable online flower delivery service. With decades of experience, Fleurop.com has built a solid customer base and maintains long-term relationships with local florists worldwide. The brand's commitment to quality, prompt delivery, and excellent customer service has established its credibility and trustworthiness in the industry.

Payment Options:

Fleurop.com offers various secure payment options to cater to diverse customer preferences. Accepted payment methods include major credit cards, debit cards, and online payment platforms, ensuring a convenient and safe transaction process for customers.

Loyalty Programs:

Fleurop.com rewards customer loyalty through its loyalty program. By registering as a member, you can earn points on your purchases, which can be redeemed for exclusive discounts or special offers. The loyalty program deepens the bond between Fleurop.com and its customers, incentivizing repeat business and fostering long-term relationships.

Customer Reviews:

Customer reviews play a crucial role in assessing the quality of products and services offered by Fleurop.com. Positive reviews commend the exceptional floral arrangements, reliable delivery, and attentive customer service. Negative reviews often focus on rare instances of delayed deliveries or minor discrepancies in product presentation. Overall, the majority of customer reviews reflect satisfaction and recommend Fleurop.com for online flower delivery needs.

Community Involvement:

Fleurop.com actively engages in community involvement initiatives, championing various environmental and social causes. They collaborate with local florists who follow sustainable practices and promote ethical sourcing of flowers. Additionally, Fleurop.com supports charitable organizations, using floral arrangements as a means to contribute to community development and welfare.

Shipping and Costs:

Fleurop.com offers reliable and prompt shipping services to ensure the timely delivery of your floral gifts. Shipping costs may vary depending on the destination, delivery speed, and selected products. The transparent pricing structure allows customers to view the shipping costs before finalizing their purchase. Fleurop.com strives to offer affordable shipping options without compromising on the quality of delivery.

With Fleurop.com's impeccable reputation, extensive selection, and commitment to exceptional customer service, it remains a go-to online flower delivery service for customers worldwide. Whether you're celebrating a special occasion or simply want to brighten someone's day, Fleurop.com ensures that your heartfelt sentiments are expressed through stunning floral arrangements and thoughtful gifts.