Flexicar Reviews

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40 Reviews

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A Journey of Disappointment Turned into a Lesson Learnt with CarFlexi

Embarking on a journey, both exciting and unfamiliar, I turned to CarFlexi for a rental car to pave the way for my adventures. Little did I know, this choice would lead me down a path filled with unexpected twists and turns. Opting out of insurance, I found myself faced with a surprise 210 euros insurance charge, shrouded in confusion and frustration. As I hurriedly sought to rectify this through their online platform, MyBooking, my efforts were met with roadblocks, leaving me stranded in a sea of uncertainty. Upon collecting the car from AutoUnion, my dismay only deepened. The reluctance to accommodate my request to cancel the insurance left me feeling powerless, as they deflected responsibility back to CarFlexi. Desperate for a solution, I implored them to establish contact with CarFlexi or provide me with a means to reach out, only to be met with indifference and vague excuses. The realization dawned upon me that I had fallen prey to a scheme orchestrated by faceless entities, each passing the blame like a sinister game of hot potato. Weeks of tireless efforts to navigate the labyrinthine corridors of bureaucracy ensued, until I stumbled upon a lifeline in the form of a phone number. Eagerly dialing, my hopes were quickly dashed as I learned the grim truth – the protection and cancellation coverage had been irrevocably woven into the fabric of my agreement. The window for retraction had slammed shut, leaving me ensnared in a web of deceit and manipulation, orchestrated by a consortium of deception. Reflecting on this harrowing experience, I emerged not unscathed, but enlightened. While the scars of this encounter may linger, they serve as a poignant reminder of the importance of vigilance and scrutiny in navigating the terrain of consumer transactions. CarFlexi, once a beacon of convenience, now stands as a cautionary tale of the perils that lie beneath the surface. My journey with CarFlexi may have been fraught with challenges, but it has bestowed upon me a valuable lesson – to tread carefully and approach each transaction with a discerning eye.

From Confusion to Confidence: A Seamless Experience with Flexicar.es

Embarking on my journey with Flexicar.es, I found myself greeted by the warm smile of Andreina, an agent whose expertise effortlessly dissolved my initial confusion. With unparalleled knowledge and a genuine desire to assist, Andreina guided me through the process, leaving me feeling informed and empowered. Her customer-friendly approach transformed what could have been a daunting task into a seamless and pleasant experience. From the efficiency of the service to the swift resolution of any queries, Flexicar.es exceeded my expectations at every turn. The promptness with which my needs were addressed reflected a true commitment to customer satisfaction. I can confidently affirm that Flexicar.es has not only won me over as a loyal customer but has also set a gold standard in the realm of exceptional service. If you are seeking a provider that combines speed, knowledge, and a genuine passion for customer care, look no further than Flexicar.es. My experience stands as a testament to their commitment to excellence and I wholeheartedly recommend their services to anyone in need of a reliable and customer-focused solution.

Flexicar Made Me Regret Every Decision I Made

I wish I had listened to the warnings. My experience with Flexicar has been nothing short of a nightmare. After leaving a review expressing my frustrations, I was met with a dismissive response claiming that my concerns were unfounded. They even provided a contact email, which turned out to be a dead end. Promises of a vehicle delivery on a specific date and time were broken, and my numerous attempts to reach out for confirmation were met with silence. Eight emails later, and I'm still left without any answers or solutions. Flexicar, you have made me regret every decision I made to trust your service. Avoid at all costs.

Very good service .

When I decided to sell my car, I never expected to receive such exceptional service from Flexicar.es. It all started when Laura from the Elche office reached out to me through Wallapop app after seeing my car ad. From the very beginning, Laura was incredibly helpful and prompt with her responses. Her attentiveness made me feel valued as a customer, and I was impressed by her dedication to ensuring a seamless experience. After accepting the offer from Laura, she continued to guide me through the entire process, offering her support to make sure the sale of my car went smoothly. While there was a slight delay in the payment, Laura remained proactive and supportive, swiftly resolving the issue to my satisfaction. Flexicar.es not only provided me with a platform to sell my car but also demonstrated a level of customer service that truly went above and beyond. I can't thank Laura and the team enough for their outstanding support and professionalism throughout this process. I highly recommend Flexicar.es to anyone looking for a reliable and trustworthy service. Thank you for everything!

Exceptional Customer Care and Support: A Testimonial for Flexicar.es

My experience with Flexicar.es was nothing short of exceptional. It all began when Laura from the Elche office reached out to me through the Wallapop app after seeing my car listed for sale. Her promptness and genuine willingness to assist immediately set the tone for the outstanding service that followed. Throughout the process, Laura went above and beyond, addressing any inquiries I had with speed and precision. When it came time to finalize the sale, she personally ensured that everything ran smoothly, affirming her commitment to customer satisfaction. While there was a slight delay in the payment process, Laura's unwavering support and dedication shone through as she diligently resolved the issue in a timely manner, showcasing her reliability and professionalism. Flexicar.es not only delivered on their promise of good service but exceeded expectations with their personalized care and attention to detail. I am truly grateful for Laura's unwavering assistance and the seamless experience she facilitated throughout the entire transaction. Thank you, Flexicar.es, for setting the bar high in customer service excellence.

Unforgettable Experience at Flexicar.es: The Best Car Buying Decision Ever

From the moment I stepped into Flexicar.es, I was greeted with warmth and professionalism. YOLANDA, in particular, stood out with her exceptional service and wealth of knowledge. Her guidance made the entire process smooth and enjoyable. Having bought cars for over 40 years, I can confidently say that Flexicar.es is unparalleled in their service and expertise. I couldn't be happier with my decision to choose Flexicar.es. Thank you for an unforgettable car buying experience!

A Gem in Car Buying Experience: Yolanda Shines Bright at Flexicar.es

When it comes to car shopping, the experience can often be daunting and overwhelming. However, my visit to Flexicar.es completely shattered any preconceived notions I had. The staff, with their warm and welcoming demeanor, instantly put me at ease. And then there was Yolanda. From the moment I met her, I knew I was in good hands. Yolanda's professionalism and knowledge were truly exceptional. Not only did she guide me through the entire process with ease, but she also went above and beyond to provide me with all the information I needed to make an informed decision. Her passion for cars and dedication to her customers were evident in every interaction we had. After over 40 years of purchasing vehicles, I can confidently say that Flexicar.es has been the best experience I have ever had. Yolanda's presence truly made all the difference, and I am grateful for her expertise and genuine care. Thank you, Flexicar.es, for having such a gem in your team!

Terrible service

I am overjoyed to share my wonderful experience with Flexicar.es. The service is exceptional, and the team, especially Manager Elizabet from Cordoba, went above and beyond to ensure that my car purchase was smooth and seamless. When I requested a technical checklist, Elizabet not only provided it but also personally ensured that all necessary changes and checks were carried out on the car before handing it over to me. The level of attention to detail and care for customer satisfaction was truly commendable. Moreover, when an issue arose with a damaged side mirror, Elizabet was quick to assure me that it would be replaced. True to her word, the replacement was organized promptly, demonstrating their commitment to honoring their promises. Communication was always clear and timely, with Elizabet being responsive and accommodating throughout the entire process. Her professionalism and dedication to ensuring a positive customer experience were truly unparalleled. I am thrilled with my purchase and can confidently say that I will be returning to Flexicar.es for all my future automotive needs. Thank you, Flexicar.es, for restoring my faith in exceptional customer service and for providing me with a car buying experience that exceeded all expectations.

Above and Beyond: Exceptional Service at Flexicar

Sharing my incredible experience with flexicar.es! I had the pleasure of working with Elizabet from Cordoba and must commend her exceptional service. Despite initial skepticism, Elizabet's dedication and attention to detail truly impressed me. From the start, she provided thorough information and went out of her way to ensure my satisfaction. Firstly, Elizabet addressed all my concerns regarding the car's condition by promptly providing a detailed technical checklist, giving me peace of mind about the vehicle's maintenance history. Unlike other dealerships, she ensured that all necessary checks and replacements were completed before handover, including engine oil, transmission oil, and filters. This level of transparency and integrity is truly commendable. Moreover, when a minor issue arose with the side mirror, Elizabet promised a quick replacement within three weeks. Despite unforeseen delays on the supplier's end, she maintained open communication and updated me regularly on the progress. Rather than avoiding my inquiries, she personally addressed the delay and kept me informed throughout the process. Lastly, Elizabet's professionalism and dedication shone through even during the post-payment phase. While reminders for payment were prompt and frequent, her commitment to ensuring a seamless handover of the vehicle within the promised timeframe was evident. Despite minor delays, she handled the situation with grace and maintained clear communication, illustrating her reliability and commitment to customer satisfaction. Overall, my experience with Flexicar and Elizabet surpassed all expectations. Her exceptional service, transparency, and commitment to customer satisfaction have left a lasting impression on me. I would wholeheartedly recommend Flexicar to anyone seeking a trustworthy and reliable dealership. Kudos to Elizabet for her outstanding efforts and dedication to customer service!

Avoid avoid avoid .

⭐⭐⭐⭐⭐ I am absolutely thrilled with my experience using flexicar.es! As a first-time customer, I was initially hesitant after reading some negative reviews. However, I decided to give them a chance, and I'm so glad I did. I visited the Marbella site and was pleasantly surprised by the exceptional service I received. The car I purchased not only met, but exceeded my expectations. It was evident that the vehicle had been meticulously serviced and thoroughly checked. The engine ran smoothly, and the entire car was in pristine condition. What truly impressed me was the attention to detail and the care that had been put into ensuring the car was in top-notch shape. I felt confident and secure knowing that I was driving a vehicle that had been maintained with the utmost precision. I highly recommend flexicar.es to anyone in the market for a reliable and well-maintained vehicle. My experience was nothing short of fantastic, and I will definitely be returning for any future car needs. Thank you, flexicar.es, for providing outstanding service and a top-quality product!

Buying with roquetas flexicar.

As someone who was hesitant about purchasing a car in Spain, I stumbled upon Flexicar.es and decided to take a chance. Maria, a staff member, graciously gave us a tour and answered all of our questions. With her help, we found the perfect car and she made the entire transfer process seamless and stress-free. What truly stood out was Maria's genuine care and attention to detail. She ensured that we were comfortable and well-informed without any pressure. I am thrilled with the exceptional service provided by Flexicar.es and particularly by Maria. I can confidently give them a 5-star rating, knowing that if any issues arise in the future, they will be there for me. Thank you, Flexicar.es, for a wonderful and trustworthy car-buying experience. Tony Foley

Experiencing the Heartfelt Care of Roquetas Flexicar: A Testimonial by Tony Foley

Diving into the world of car buying in a foreign land like Spain can be daunting, but my experience with Flexicar.es in Roquetas has been nothing short of exceptional. Initially uncertain, I stumbled upon their website and decided to take the plunge. Upon visiting, Maria, the sales representative, warmly welcomed us and gave us a detailed tour, patiently addressing all our queries. What truly stood out was Maria's genuine care and transparency throughout the car-buying process. She not only guided us through every step but also ensured that we felt comfortable and informed, without any hint of pressure. The peace of mind I felt, knowing that Maria and the team at Flexicar would be there to assist if any issues arose, is priceless. I wholeheartedly give Flexicar a well-deserved 5-star rating for their exceptional customer service and dedication. Should the need arise (although I hope it doesn't), I am confident that Flexicar will be by my side, living up to their promise of unparalleled support. Thank you, Flexicar, for turning what could have been a stressful experience into a smooth and truly memorable journey. - Tony Foley

You pay and they stop caring – extremely bad service and company

I recently had the unfortunate experience of dealing with a lackluster car rental company, but then I found LoyalCarRentals. It was like a breath of fresh air after a disappointing experience elsewhere. The customer service from start to finish was exceptional. The staff at LoyalCarRentals went above and beyond to ensure that I had a smooth and enjoyable rental experience. From the moment I made my reservation until the day I returned the car, their team was consistently polite, professional, and genuinely caring. I never once felt like just a number or a mere transaction to them. They took the time to address all my concerns and ensure that I had a vehicle that suited my needs perfectly. Not only was the service top-notch, but the vehicle itself was in immaculate condition and drove like a dream. I drove it for miles without a single issue and felt completely reassured with their thorough maintenance and care for their fleet. I cannot recommend LoyalCarRentals highly enough. If you want a stress-free and pleasant car rental experience, look no further. Believe me, after my previous ordeal, finding LoyalCarRentals was an absolute game-changer. I'll definitely be returning to them for all my future car rental needs. Thank you, LoyalCarRentals, for restoring my faith in exceptional customer service!

A Life-saver! – ¡Un salvavidas!

What can I say? Flexicar.es saved me from a huge financial disaster. I was in desperate need of a car, and they made the entire process so smooth and seamless, it felt like a dream. The agent I worked with was incredibly helpful and patient, addressing all my concerns and ensuring that I found the perfect car for my needs. The best part? The deposit I paid was fully refundable, and they even went above and beyond to help me secure a credit option that worked within my budget. I can't thank them enough for their transparency and honesty throughout the entire process. Flexicar.es truly exceeded all my expectations and I will definitely be recommending them to everyone I know. ¡Un salvavidas! Lo que puedo decir. Flexicar.es me salvó de un gran desastre financiero. Necesitaba desesperadamente un coche, y ellos hicieron todo el proceso tan suave y sin problemas, que parecía un sueño. El agente con quien trabajé fue increíblemente servicial y paciente, abordando todas mis preocupaciones y asegurándose de que encontrara el coche perfecto para mis necesidades. ¿Lo mejor? El depósito que pagué era completamente reembolsable, e incluso se esforzaron al máximo para ayudarme a asegurar una opción de crédito que funcionara dentro de mi presupuesto. No puedo agradecerles lo suficiente por su transparencia y honestidad durante todo el proceso. Flexicar.es realmente superó todas mis expectativas y definitivamente los recomendaré a todos los que conozco.

Exceptional Service – Servicio Excepcional

After my experience with Flexicar.es, I must say I had an exceptional service. The team went above and beyond to help me find the perfect car. From the moment I expressed interest, they provided me with all the necessary information promptly and professionally. What truly stood out was their transparency regarding the deposit process. I was informed upfront about the deposit and how it would be handled in different scenarios. This level of honesty and communication was truly refreshing. The agent ensured that I understood all aspects of the agreement before proceeding, which built a strong sense of trust. Unlike other companies, Flexicar.es delivered on their promises, and I never felt pressured into making a decision. Their dedication to customer satisfaction is commendable, and I would highly recommend their services to anyone looking for a reliable car rental company. Thank you, Flexicar.es, for your exceptional service! Servicio Excepcional.