Users Voice for Flightxp

87% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
13% users rated Excellent
Pie Chart Review Representation for Flightxp
Flightxp Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 26 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Jul 2022 1.5 4.8 1.2 4.1 2.7 5
Aug 2022 5 4.8 1.1 3.3 2.8 1
Sep 2022 5 4.5 1.4 3.8 1.8 5
Oct 2022 5 4.7 1 4 2.8 5
Mar 2023 3 4.5 5 3.3 2 5
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Detailed Flightxp Review by

Introduction

Flightxp.com is an online travel agency that provides a wide range of travel services to its customers, including flight bookings, hotel reservations, and holiday packages. The website offers a user-friendly interface and an extensive selection of flights and travel options, aimed at delivering the best value for money.

Pros and Cons

Pros:
  • Diverse range of flights and travel services
  • Competitive prices and special discounts
  • Easy to use website interface
  • 24/7 customer support available
Cons:
  • Limited payment options
  • Some users reported glitches in the website's booking process

User Experience

Flightxp.com provides a seamless user experience with an intuitive interface that allows users to easily search and compare a vast range of travel options. The website is optimized for all devices, enabling users to conveniently plan and book their travel from anywhere with an internet connection. Additionally, the website provides useful information on destinations, airlines, and travel tips, thereby enhancing the overall user experience.

Pricing and Value for Money

Flightxp.com offers competitive pricing and special discounts, making it an ideal choice for budget-conscious travelers. The website also provides a "Lowest Fare Guarantee" to ensure that customers get the best deal possible.

Alternatives

Some of the popular alternatives to Flightxp.com include MakeMyTrip, Yatra, Cleartrip, and Goibibo. However, Flightxp.com stands out from the crowd by offering a more diverse range of flights and travel services at competitive prices.

Customer Service

Flightxp.com offers 24/7 customer support through multiple channels, including email, phone, and chat. The website also provides a comprehensive FAQ section to address common queries.

Product Quality and Selection

Flightxp.com offers a vast range of flights and travel services from leading airlines and hotels worldwide. The website provides users with a variety of options, including one-way flights, round trips, and multi-city trips, and holiday packages to suit their travel needs.

Website Usability

Flightxp.com is easy to use with a simple and intuitive interface that enables users to efficiently search, compare and book flights and travel services. The website is optimized for all devices, making it easy for users to access it from anywhere.

Returns and Exchanges

Flightxp.com's return and exchange policies vary depending on the airlines and hotels they partner with. However, the website provides users with detailed information about their policies to ensure transparency.

Promotions and Discounts

Flightxp.com offers various promotions and discounts, including cashback offers, student discounts, and promo codes, making it an ideal choice for budget-conscious travelers.

Reputation

Flightxp.com has a positive reputation among customers, with many praising its competitive pricing, diverse range of flights and travel services, and user-friendly interface. Additionally, the website has received positive feedback from leading travel publications.

Payment Options

Flightxp.com provides limited payment options, including credit cards, debit cards, and net banking, making it somewhat restrictive for users who prefer other payment methods.

Loyalty Programs

Flightxp.com offers a loyalty program that rewards users with points for each booking they make. The website also provides special discounts and offers for loyal customers.

Customer Reviews

Customer reviews of Flightxp.com are generally positive, with many praising its affordable pricing, diverse range of flights and travel services, and user-friendly interface.

Community Involvement

Flightxp.com has not been actively involved in community initiatives. However, the website offers useful information on destinations, airlines, and travel tips, aimed at enhancing the overall travel experience for users.

Shipping and Costs

Flightxp.com does not charge any shipping fees since all travel bookings are done electronically. However, users may have to bear additional costs, such as baggage fees, depending on the type of travel they choose.

Flightxp Recent User Reviews

User Rating

👤

Reviewer Name: Abhishek Pandey

Review Submission Date: 2021-07-08

Review Title: dealing with Flightxp.com is a…NIGHTMARE.
Customer Support   

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Review Description: Dealing with Flightxp.com is a nightmare. They have been sitting on my refund from last 1 year. My trip ID - 200219698304 was cancelled due to Covid last year. They lied to me about transferring refund in my bank account, which never came. They don't respond on emails, you cant reach out to them on phone too. God forbid, if you are stuck with these guys on refund, then you are on your own. I am fighting for my 17,000/- and no matter what I will do everything possible to get my rightful refund.

👤

Reviewer Name: Abhishek Pandey

Review Submission Date: 2021-07-08

Review Title: dealing with Flightxp.com is a…NIGHTMARE.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Dealing with Flightxp.com is a nightmare. They have been sitting on my refund from last 1 year. My trip ID - 200219698304 was cancelled due to Covid last year. They lied to me about transferring refund in my bank account, which never came. They don't respond on emails, you cant reach out to them on phone too. God forbid, if you are stuck with these guys on refund, then you are on your own. I am fighting for my 17,000- and no matter what I will do everything possible to get my rightful refund.

👤

Reviewer Name: Micheal Anthony

Review Submission Date: 2020-12-17

Review Title: Pathetic Service
Customer Support   

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Review Description: Pathetic Service. I dont want to give one star also.I booked a Spicejet ticket from flightxp which got cancelled due to Covid lockdown. I have got a credit Shell for that ticket which I wanted to use while booking another ticket (same passengers) in Spicejet, the flightxp booking website dont even have the option for paying through Credit Shell. I had sent them emails couple of times, but I did not receive any reply from them. When I called them, the recorded message asks me to send email.

👤

Reviewer Name: Micheal Anthony

Review Submission Date: 2020-12-17

Review Title: Pathetic Service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Pathetic Service. I dont want to give one star also. I booked a Spicejet ticket from flightxp which got cancelled due to Covid lockdown. I have got a credit Shell for that ticket which I wanted to use while booking another ticket (same passengers) in Spicejet, the flightxp booking website dont even have the option for paying through Credit Shell. I had sent them emails couple of times, but I did not receive any reply from them. When I called them, the recorded message asks me to send email.

👤

Reviewer Name: monty

Review Submission Date: 2020-09-29

Review Title: Very pathetic service
Customer Support   

Pricing                     

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Review Description: Very pathetic service, only one guy sits in customer care you have to wait atleast for 1 hour in queue to talk to him. Due to Corona my Air India flight got cancelled on 18th March till today 29th September I have not received the refund from FlightXP being following up with them via email every 15 days they are just saying we are waiting for response from AirIndia. I have booked the return flight from AirIndia and I have already received the refund 3 months back. Stay away from this brokers FLightXP, cleartrip etc.

👤

Reviewer Name: monty

Review Submission Date: 2020-09-29

Review Title: Very pathetic service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Very pathetic service, only one guy sits in customer care you have to wait atleast for 1 hour in queue to talk to him. Due to Corona my Air India flight got cancelled on 18th March till today 29th September I have not received the refund from FlightXP being following up with them via email every 15 days they are just saying we are waiting for response from AirIndia. I have booked the return flight from AirIndia and I have already received the refund 3 months back. Stay away from this brokers FLightXP, cleartrip etc.

👤

Reviewer Name: Neeraj Bansal

Review Submission Date: 2020-03-17

Review Title: Very very bad experience with site
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Review Description: Very very bad experience with site . on line cancellation is not available. no body pick up phone on customer care.Rajesh kumar

👤

Reviewer Name: Neeraj Bansal

Review Submission Date: 2020-03-17

Review Title: Very very bad experience with site
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Very very bad experience with site . on line cancellation is not available. no body pick up phone on customer care. Rajesh kumar

👤

Reviewer Name: Milind Vyas

Review Submission Date: 2020-03-16

Review Title: Hello Flight Xp Team,
Customer Support   

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Review Description: Hello Flight Xp Team,you have good Customer with you so Please make sure you can provide good service please contact me I am stuck in Cancellation of My Flights Tickets but unable to reach you. Required your urgent support.

👤

Reviewer Name: Milind Vyas

Review Submission Date: 2020-03-16

Review Title: Hello Flight Xp Team,
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Hello Flight Xp Team, you have good Customer with you so Please make sure you can provide good service please contact me I am stuck in Cancellation of My Flights Tickets but unable to reach you. Required your urgent support.

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