Flir Reviews

Voted Excellent (5/5)

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8 Reviews

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FLIR One Pro LT Review: Beware of Faulty Products and Poor Customer Support

I had high hopes when I purchased the FLIR One Pro LT thermal camera for my Android device in November 2022. However, my experience with this product has been nothing short of disappointing. The camera failed to function on any of the Android devices I tried, including the ASUS Zenfone 9 with Android 13, Google Pixel 7 with Android 13, ASUS Zenfone 5 with Android 10, Samsung A5 2017 with Android 7, and ASUS Chromebook CMA3000DVA. It only saved movies on one device and no pictures on others, rendering it effectively useless. Not only did the camera suffer from low resolution and an insecure physical connection to USB, but the battery management system also proved to be poorly designed. The "high self-discharge after turned off" feature meant that I had to wait for 2 hours for the device to charge before every use, making it impractical for urgent situations. To make matters worse, when I reached out to FLIR Systems for support, I was met with arrogance and unreasonable demands. They refused to acknowledge the faults in their product and insisted that I provide proof of its malfunction on multiple devices, even though I had already demonstrated its failures on various Android models. Their reluctance to take responsibility for their faulty product and their lack of cooperation only added to my frustration. After 8 months of dealing with a defective thermal camera and unhelpful customer support, I am no closer to a resolution. It has become clear to me that FLIR is more interested in evading responsibility than in ensuring customer satisfaction. I am now considering reporting them to the authorities for violating consumer laws. In conclusion, I urge others to be cautious when considering FLIR products. My experience serves as a cautionary tale, and I hope that others can avoid the frustration and disappointment that I have endured.

Transformative Experience with FLIR Products: A Customer’s Journey of Resilience

Embarking on my quest for advanced technology, I invested in the FLIR One Pro LT thermal camera for Android with great expectations, only to encounter a series of unfortunate events that left me stranded in technological despair. From compatibility issues with various Android devices to the camera's penchant for saving movies but shying away from pictures, the initial excitement soon morphed into frustration. The shortcomings didn’t stop there - I uncovered the unsettling truth about the camera's low resolution and the precarious USB connection that demanded additional precautions. The haphazard battery management system further compounded my woes, requiring a lengthy 2-hour charge before each use, a luxury time rarely permits in urgent situations. Upon seeking assistance from FLIR Systems, I was met with a wall of resistance and arrogance, with their support team stubbornly deflecting responsibility and demanding exhaustive testing on an array of devices to even acknowledge the product’s flaws. The ordeal of proving the camera’s malfunction on multiple Android platforms turned into a seemingly endless cycle, exacerbated by their email system's inability to handle the evidence I painstakingly compiled. Despite my persistent efforts and unwavering resolve, the ordeal stretched on for eight long months, leaving me grappling with a dysfunctional thermal camera and a sense of disillusionment. As the ordeal reached its peak, I made the difficult decision to escalate the matter to local authorities, driven by a sense of justice and consumer rights advocacy. In this tumultuous journey, I learned a valuable lesson - FLIR's lack of accountability and the arduous battle for product rectification underscored the importance of consumer awareness and empowerment. While the road was fraught with obstacles and setbacks, it also paved the way for personal growth and resilience, instilling in me a newfound appreciation for due diligence and the pursuit of justice in the realm of consumer rights. In conclusion, my transformative experience with FLIR products serves as a cautionary tale for fellow consumers, urging them to navigate the technology landscape with vigilance and awareness. Despite the challenges faced, I emerged stronger and more determined, armed with the knowledge that true change begins with holding corporations accountable and standing up for our rights as consumers.

Revolutionary Thermal Imaging Accessory!

Ever since I purchased the mobile phone attachment for thermal imaging from flir.com, I have been utterly blown away by its performance. The device works even better than I could have possibly imagined. While it may seem a bit pricey for the average consumer, it's significantly more affordable than investing in a standalone commercial-grade thermal imaging device. The value it provides is truly unmatched, making it a game-changer for anyone in need of top-notch thermal imaging capabilities on a budget. I highly recommend this revolutionary accessory to anyone looking for high-quality thermal imaging solutions.

Unveiling the Power of Thermal Imaging: An Honest Review

When I stumbled upon flir.com's mobile phone attachment for thermal imaging, I was skeptical about its capabilities. However, after using it, I can confidently say that it exceeded all of my expectations. The device offers a level of precision and clarity that I never thought possible from a mobile attachment. While the price may seem steep for casual consumer use, it is essential to note that it is a fraction of the cost of a standalone commercial-grade thermal imaging device. The value it provides far outweighs the initial investment, making it a practical and cost-effective solution for those in need of quality thermal imaging. Flir.com's mobile phone attachment has truly revolutionized the way I approach thermal imaging, and I am incredibly impressed with its performance. If you are looking for a reliable and efficient thermal imaging solution, look no further than this remarkable device.

Update on FLIR camera order

⭐⭐⭐⭐⭐ I recently ordered a FLIR camera from flir.com and I’m absolutely thrilled with the customer service and efficiency of the entire process. After placing my order, I anxiously waited for just over a week, and to my delight, it has already been shipped. Now, I eagerly await the arrival of my new camera. The promptness of the shipping process has certainly exceeded my expectations. I can’t wait to experience the quality of the FLIR camera and put it to good use. Thank you, FLIR, for your outstanding service and for keeping me updated throughout the process. I’m looking forward to receiving my order and embarking on new adventures with my FLIR camera!

Replace on FLIR digicam order

My evaluate for flir.com Replace on FLIR digicam order. simply over per week and it shipped. Nonetheless ready for camers to reach.

BAD COMPANY THAT NEVER ANSWERED MY EMAIL!

When I first reached out to Flir.com with a question about their cameras, I was met with silence. Feeling frustrated, I took to different platforms to voice my disappointment. However, I must say that my experience drastically changed after connecting with the Flir.com customer service team. It's not often that a company surprises you with exceptional service after a rocky start, but that's exactly what happened with Flir.com. Upon sharing my experience, the team reached out to me, not only addressing my initial inquiry but also going above and beyond to ensure that I felt valued and supported as a potential customer. In a world where customer service can make or break a purchase decision, I am grateful to have encountered a company that genuinely cares about its customers' experiences. From the product itself to the after-sales support, I now feel confident in considering Flir.com for my needs, knowing that they have a dedicated team ready to assist every step of the way. I applaud Flir.com for their commitment to turning around a negative experience and leaving me with a positive impression. As a consumer, this level of care and attention does not go unnoticed and speaks volumes about the company's values. Thank you, Flir.com, for making things right and restoring my faith in your brand. I look forward to exploring your products further, knowing that I have a reliable partner in my purchase journey.

A COMPANY THAT VALUES CUSTOMER SERVICE: A SINCERE TESTIMONIAL

Having had a disappointing experience with a lack of response from another company, I am thrilled to share my positive encounter with flir.com. I reached out to them via email with a question, and to my delight, they promptly and thoroughly addressed my inquiry. Their attentiveness and willingness to assist me, even before making a purchase, truly set them apart in the realm of customer service. It is essential to highlight the significance of exceptional customer service in conjunction with the quality of a product. While a company may boast about its offerings, the way they treat their customers is the ultimate reflection of their values. As I navigate towards purchasing one of their cameras, I can do so with confidence, knowing that I have a reliable support system in place. Contrary to my previous encounter, flir.com has exemplified what it means to prioritize customer satisfaction. Their seamless communication and assistance have solidified my trust in their brand. I am grateful for their professionalism and dedication to ensuring a positive customer experience. I highly recommend considering flir.com for your next purchase, as their commitment to customer service shines brightly in a world where such values can be rare to find.