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0% users rated Poor
3% users rated Average
0% users rated Very Good
98% users rated Excellent
S
SB
Outstanding Customer Service with a Slight Setback
From the moment I reached out to flooringhut.co.uk, I was impressed by their exceptional customer service. The team was incredibly helpful and made the entire process of choosing and ordering the perfect flooring a breeze. The best part? The cost was incredibly budget-friendly, making it a win-win for me. However, upon the delivery of the carpet, I encountered a slight setback. Upon unwrapping the carpet, I noticed a strong smell of smoke emanating from it. Despite airing it out and waiting patiently, the odor lingered even three weeks later. Despite this snag, I remain hopeful that the issue will resolve itself over time. I truly value the overall experience with flooringhut.co.uk and hope that this minor inconvenience can be resolved. Thank you for the top-notch service! S
Scott
Exceptionally Prompt and Efficient Service
After a seamless experience with flooringhut.co.uk, I can confidently state that their service is nothing short of exceptional. From the moment I requested a quote via email, I was impressed by the promptness of their response. The efficiency in handling my order and the constant updates on its progress truly set them apart in the industry. Upon placing my order, I was pleasantly surprised by the level of communication and transparency maintained throughout. Not only was I kept informed every step of the way, but the delivery itself was remarkably swift, exceeding my expectations. Choosing flooringhut.co.uk was a decision I will not regret. Their commitment to providing prompt and efficient service has earned my trust and loyalty, and I wholeheartedly recommend them to anyone seeking a seamless and reliable experience. Thank you for making my flooring purchase a stress-free and enjoyable process! T
Trevor
Transforming my Space with Quality Carpet Tiles from FlooringHut
I can't contain my excitement about my experience with FlooringHut! From the moment I ordered a sample to the delivery of the carpet tiles, the service was nothing short of excellent. The price was amazing, and the quality of the tiles exceeded my expectations. Once laid, the tiles transformed my space into something truly fantastic. I couldn't have asked for a better company to deal with. FlooringHut truly delivered A++++++ service, and I highly recommend them for anyone looking to enhance their space with top-notch carpet tiles. Thanks, FlooringHut! A
Aileen Hankin
An Unforgettable Experience with Exceptional Service and Unbeatable Value
Upon stumbling upon flooringhut.co.uk, I wasn't expecting to be blown away by the level of service I would receive. Jack, a shining star at the Flooring Hut, truly went above and beyond to ensure my experience was nothing short of amazing. Placing my order on a whim, I was skeptical about the possibility of receiving my flooring by the upcoming Friday. To my surprise, not only did Jack expedite the process, but he also provided insightful advice on a forgotten integral part of my order. Despite the initial hiccup, Jack's prompt response and dedication to customer satisfaction left me in awe. As promised, my package arrived securely and on time, exactly as Jack had assured me. The seamless transaction and attention to detail displayed by Jack and the team at Flooring Hut exceeded all expectations, leaving a lasting impression on me. In a market filled with lengthy lead times and exorbitant delivery charges, discovering a gem like Flooring Hut was a breath of fresh air. The exceptional service, coupled with unbeatable value, truly sets them apart from the rest. Thank you, Jack, and the entire team at Flooring Hut, for making my purchase experience a memorable and delightful one. I will undoubtedly be returning for all my future flooring needs, knowing that I am in capable and reliable hands. M
Mr Roy Michael
Above and Beyond: Exemplary Service at Flooring Hut
I recently had the pleasure of purchasing Marmoleum click floor tiles from flooringhut.co.uk, and I cannot express my satisfaction enough. Amidst the chaotic holiday period, I placed an order on Boxing Day, not expecting a prompt response until the New Year. To my surprise, I received an immediate email confirming my order, setting the tone for what was to come. The delivery of my order was swift, and I was particularly impressed by the careful packaging on a pallet, ensuring that my tiles arrived undamaged. Throughout the process, the team at Flooring Hut maintained excellent communication, updating me via email and promptly responding to any queries I had. This level of dedication and attentiveness truly sets them apart. Not only did I secure the best price for the Marmoleum click tiles compared to other suppliers, but the cherry on top was the unparalleled customer service. The team's commitment to ensuring a seamless and enjoyable shopping experience has won me over completely. It's rare to find such a winning combination of affordability and exceptional service. Should I have any future flooring needs, there is no doubt in my mind that Flooring Hut will be my go-to choice. Kudos to the team for going above and beyond to deliver a top-notch customer experience. I wholeheartedly recommend them to anyone seeking quality flooring products backed by stellar service. P
Paul Cheung
Above and Beyond: Exceptional Service at Its Finest
Experiencing the services of flooringhut.co.uk was an absolute delight. From the moment I stumbled upon their website to the seamless order placement and timely delivery, every step was met with efficiency and ease. However, what truly stood out was the exceptional customer service provided by Jack Williams. When I expressed my urgency for the delivery due to time constraints with my project, Jack wasted no time in ensuring my needs were met promptly. His dedication and swift action not only saved the day but also left a lasting impression. I am beyond grateful for the outstanding support received and will not hesitate to recommend Flooring Hut to others in need of quality service. This experience has undoubtedly secured my loyalty, and I eagerly anticipate future collaborations with this remarkable team. L
Linbob
Exceptional Service and Quality Products
As a loyal customer of flooringhut.co.uk, I can confidently say that their Amtico flooring is top-notch, and the service is simply exceptional. Every interaction with their Customer Services team has been nothing short of helpful and reassuring. They have meticulously assisted us in determining the right quantity for each room, ensuring a seamless and stress-free ordering process. The competitive pricing is just the cherry on top of the exquisite customer experience. Moreover, the prompt delivery and impeccable packaging further solidify their commitment to excellence. Flooring Hut has effortlessly secured our trust and recommendation, making them our go-to choice for all our future projects. Highly recommended without a shadow of doubt! C
Christie1
Exemplary Service and Unbeatable Value: A Customer’s Delight
Let me share my remarkable experience with Flooringhut.co.uk. This company exudes excellence in every aspect. Their prices are unbeatable, their customer service is outstanding, and their problem-solving skills are top-notch. The guidance I received on selecting the perfect product was nothing short of first-class. I'm overjoyed with my recent purchase and am eagerly anticipating the arrival of my second order. Flooringhut.co.uk has truly surpassed my expectations. Every interaction with them has been nothing but brilliant. If you're looking for a company that delivers exceptional service and quality at unparalleled prices, look no further. I highly recommend Flooringhut.co.uk for all your flooring needs. K
Karin Hall
Exceptional Savings and Exceptional Service at Flooring Hut
My experience with Flooring Hut has been nothing short of amazing. Initially, I was set on purchasing carpet from a local store, but the steep price of £430 gave me pause. That's when I stumbled upon Flooring Hut and found the exact same carpet for just £330. The icing on the cake was the impeccable customer service. Despite my unconventional request to deliver the carpet to another company for additional work, everything was handled with utmost professionalism and punctuality. Even when I decided to add underlay to my order after the fact, the team went above and beyond to ensure I received it at no extra delivery cost. It's rare to find both cost-effectiveness and top-notch service, and I'm thrilled to have found it at Flooring Hut. I wholeheartedly recommend them and will undoubtedly return for any future flooring needs. P
Philip Cook
Exceeding Expectations: A Seamless Journey with Flooring Hut
Embarking on our renovation project, we chose Flooring Hut for our Amtico order after hearing glowing recommendations. From the outset, their service impressed us, proving to be not just smooth and fast but exceptionally efficient. The ease of securing a competitive price for our multiple bathroom orders set the tone for what was to come. As we eagerly awaited our delivery, any concerns we had about timelines were quickly dispelled when the package arrived right on schedule. The pristine condition of our flooring upon arrival spoke volumes about the care and attention to detail that Flooring Hut dedicates to each order. Through every step of the process, Flooring Hut consistently went above and beyond, transforming what could have been a mundane transaction into a memorable experience. Their commitment to excellence truly shines through, making them a standout choice for anyone seeking quality products and exceptional service. S
Stephanie Pedersen
Transformed Our Home: Amazing LVT Flooring from Flooring Hut!
Our decision to revamp our kitchen, diner, utility room, and downstairs toilet led us to Flooring Hut, and what a fantastic experience it was! From the moment we made contact, their exceptional service shone through. The team was incredibly accommodating, answering all our questions with patience and expertise. The delivery was lightning-fast, taking us by surprise with its efficiency. As we admired our newly laid LVT flooring, the transformation was simply breathtaking. Even our fitter, impressed by the quality, inquired about the price we paid. To his amazement, our rates trumped even his 'trade discount'! I cannot recommend Flooring Hut enough for their top-notch products, outstanding service, and unbeatable prices. Thank you for enhancing our home with such style and grace! M
Mr david stubbings
Unparalleled Service Experience on the Isle of Wight: A Testimonial for Flooring Hut
Reflecting on my experience with flooringhut.co.uk while residing on the enchanting Isle of Wight, I cannot help but express my utmost satisfaction. Living on this picturesque island often presents challenges when it comes to timely deliveries; however, my encounter with Flooring Hut was a delightful exception. From the moment I placed my order to the final delivery, every step was marked by efficiency, professionalism, and a genuine commitment to customer satisfaction. The team at Flooring Hut showcased a level of service that truly sets them apart, ensuring a seamless and hassle-free experience. Their dedication to providing first-class service was evident throughout the entire process, making it clear that my needs and convenience were their top priorities. As someone who values efficient and reliable service, I was thoroughly impressed by the exceptional level of care and attention to detail that Flooring Hut demonstrated. I am immensely grateful for the smooth and stress-free experience that Flooring Hut provided, defying the logistical challenges that often come with island living. To the team at Flooring Hut, I extend my heartfelt thanks for exceeding my expectations and delivering a service that truly stands out. Thank you for making a difference in my shopping experience! J
Jane Paterson
Transformed My Space with Stunning Engineered Oak Flooring
I recently had the pleasure of discovering the exceptional products and service offered by flooringhut.co.uk. After encountering frustrating restrictions elsewhere, I found myself in need of a specific quantity of engineered oak flooring. To my delight, I stumbled upon this gem of a company through a simple Google search. I was thrilled to find that they offered the exact quantity I required, without any unnecessary bulk purchasing requirements. Upon receiving my order, I was further impressed by the efficient and prompt delivery. The moment I laid down the engineered oak flooring, I was astounded by how it seamlessly complemented my existing space. The high-quality craftsmanship and aesthetic appeal of the product truly exceeded my expectations. It has effortlessly elevated the ambiance of my room, exuding a timeless and elegant charm. I am grateful to flooringhut.co.uk for their invaluable assistance and for providing me with a product that has significantly enhanced the beauty of my home. I cannot recommend them enough to anyone in search of top-notch flooring solutions. Thank you for your exceptional service and for making the process of revitalizing my space an absolute pleasure. J
Jane Paterson
Transformed My Space with Engineered Oak Flooring
After a disappointing experience elsewhere that required me to purchase more than I needed, I stumbled upon flooringhut.co.uk and was pleasantly surprised. With just the right amount of engineered oak flooring in hand, my space was ready for a stunning makeover. Not only was the product delivered promptly, but its quality and beauty exceeded my expectations. Now, my floors match seamlessly with the existing décor, adding a touch of elegance to the room. Thank you, Flooring Hut, for helping me achieve the perfect look with minimal hassle! E
.Patricia West
Very pleased with the flooring
When I decided to upgrade the flooring in my home, I turned to flooringhut.co.uk, and I couldn't be happier with my decision. From the moment I placed my order, the experience was seamless. The delivery was prompt, arriving exactly when they said it would. The quality of the flooring exceeded my expectations. And as I walked on my new floors for the first time, I was filled with a sense of contentment and satisfaction. Not only does it look beautiful, but it also feels incredibly durable. I appreciate the attention to detail and the care that went into the entire process, from browsing the website to the final installation. I highly recommend flooringhut.co.uk to anyone in search of high-quality flooring and exceptional service. Thank you for transforming my home and exceeding my expectations.
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Introduction:
Flooring Hut is a reputed online retailer in the United Kingdom that specializes in providing a wide range of high-quality flooring products. With a diverse selection of carpets, vinyl, laminate, and wood flooring, this platform offers a convenient and user-friendly experience for customers looking to enhance their homes or businesses. This review aims to provide a comprehensive analysis of Flooring Hut's offerings, covering various aspects that potential customers should consider.Pros and Cons:
Pros:- Extensive product selection, catering to various flooring needs
- Competitive pricing, ensuring value for money
- Responsive and helpful customer service team
- Reliable product quality from trusted manufacturers
- Easy-to-navigate website with intuitive search and filtering options
- Flexible returns and exchange policies
- Regular promotions and discounts available
- Limited customer reviews and testimonials
- No loyalty programs for frequent customers