Floormonster Reviews

Voted Good (4/5)

166 Votes

66 Reviews

Vote Now

In the Craftsman category

Pie-Chart Analysis

17% users rated Terrible
11% users rated Poor
3% users rated Average
3% users rated Very Good
67% users rated Excellent
Write a review
M marc james
54 days ago

Transformed My Home: Superior Quality Flooring and Lightning-Fast Delivery!

As a homeowner constantly seeking ways to elevate my living space, I turned to Floormonster.co.uk with high hopes. And let me tell you, they did not disappoint! The top-notch flooring options available were not only visually stunning but also durable, promising to stand the test of time. What truly impressed me was their delivery service - lightning fast and hassle-free. Within no time, my order arrived, allowing me to swiftly transform my space and witness the incredible difference it made to my home. The attention to detail and quality of their products truly exceeded my expectations, making every penny worth it. I cannot recommend Floormonster.co.uk enough for anyone looking to revamp their abode with premium flooring solutions. From their wide selection to their impeccable service, this experience has been nothing short of exceptional. Thank you, Floormonster.co.uk, for turning my house into a home!
J Jude
54 days ago

Unparalleled Speed and Exquisite Floor Samples Await You!

Choosing to revamp my living space was a daunting task until I stumbled upon floormonster.co.uk. The seamless ordering process and lightning-fast delivery truly exceeded my expectations. Within no time, the meticulously crafted floor samples arrived at my doorstep, each one more exquisite than the last. Not only did the quick turnaround time save me from endless waiting, but the quality and beauty of the floor samples showcased the attention to detail and dedication of the team at Floor Monster. Their commitment to providing a wide array of choices without compromising on excellence sets them apart from the rest. In the realm of home improvement, where decisions are often overwhelming, my experience with Floor Monster has been nothing short of exceptional. They have transformed what could have been a stressful endeavor into a delightful journey of creativity and inspiration. Thank you, Floor Monster, for your unparalleled speed and the truly lovely floor samples that have added a touch of elegance to my home!
N Nick
58 days ago

Unmatched Quality and Exceptional Service 🌟

When I stumbled upon floormonster.co.uk, I wasn't sure what to expect. But let me tell you, their product is nothing short of amazing. The quality is unmatched, and every aspect exudes excellence. From the moment I placed my order, the team was incredibly helpful and attentive. They guided me through the process, answered all my questions, and ensured that I was completely satisfied. Not only did I receive a top-notch product, but I also experienced exceptional service. It's rare to find a company that not only delivers on their promises but goes above and beyond to make sure their customers are happy. I am truly impressed and grateful for the positive experience I had with floormonster.co.uk. If you're looking for quality products and outstanding service, look no further than floormonster.co.uk. Trust me, you won't be disappointed!
G Grace Charles
59 days ago

“Transformed My Space: A DIY Success Story with Floormonster”

From the moment I decided to revamp my home, I knew that the flooring had to be perfect. After stumbling upon Floormonster, I found the ideal match for my vision. The process was not only seamless but also surprisingly enjoyable. As someone who had never attempted a DIY project of this scale, I was initially apprehensive. However, the flooring from Floormonster proved to be a game-changer. The quality of the material exceeded my expectations, making installation a breeze. The stunning transformation in my space speaks volumes about the craftsmanship of the product. Each plank clicked into place effortlessly, and in no time, I had a brand-new floor that radiated elegance. The satisfaction of completing this project on my own cannot be overstated. Thanks to Floormonster, I now have a beautiful floor that not only enhances my home but also serves as a constant reminder of what can be achieved with the right tools and materials. I am beyond pleased with my decision to choose Floormonster and would recommend it to anyone looking to elevate their space with minimal effort.
M Malcolm Pirie
61 days ago

I ordered Berry Alloc

My assessment for floormonster.co.uk I ordered Berry Alloc, which wanted to come back in from Belgium, and was delivered to my entrance door lower than two weeks! Wonderful job from Jack and the teamMalcolm
A AA
72 days ago

Exceptional Value and Support: A Game-Changer in Home Improvement!

Diving into my renovation project, I stumbled upon floormonster.co.uk, and what a find it was! Their top-notch laminate staircase and matching flooring exceeded all my expectations, and the best part? It didn't break the bank! The quality-price ratio here is unbeatable. What truly sets Floor Monster apart is their exceptional customer service. As someone who tends to be indecisive (and had a ton of questions), their team was a lifesaver. They were not only helpful but also incredibly prompt in addressing all my concerns. The level of support I received truly made the ordering process a breeze. A big shoutout to the entire team at Floor Monster for their dedication to excellence. From product quality to customer service, they've nailed it all. If you're on the hunt for premium products without the premium price tag, look no further. Floor Monster comes highly recommended for all your flooring needs.
M Mrs ommolbanin vasefnezhad
87 days ago

Exemplary Service and Unwavering Support: A True Gem at Floormonster.co.uk

When it comes to exceptional customer service, Floormonster.co.uk truly stands out. My recent experience with them left me in awe of their professionalism and positive attitude. Despite facing an issue with a damaged flooring pack due to the transport company, their team's response was nothing short of remarkable. They not only addressed the situation promptly but also ensured that a replacement was arranged efficiently without any delays. I was not just satisfied but genuinely pleased with the level of dedication and support they provided throughout the entire process. It's rare to find a company that goes above and beyond to make sure their customers are taken care of, and Floormonster.co.uk is certainly one of them. If you're looking for a reliable partner for your flooring needs, look no further than Floormonster.co.uk. Their unwavering commitment to customer satisfaction sets them apart, making them a true gem in the industry.
H Huw Griffiths
90 days ago

Exceeding Expectations: A Customer’s Journey with Floormonster.co.uk

Let me start by saying that my experience with Floormonster.co.uk has been nothing short of exceptional. From the moment I embarked on my journey to beautify my home with laminate flooring, to the intricate installation process of the stairs, I was met with professionalism and expertise at every turn. While the timeline for the installation may have extended slightly, the quality of service and attention to detail more than made up for any delays. What truly sets Floormonster.co.uk apart is their unwavering commitment to customer satisfaction. Every email was promptly responded to, and every call was handled with care and efficiency. Choosing the right flooring for my home was a big decision, and I am so grateful that I stumbled upon Floormonster.co.uk in my search. Not only did they provide top-notch products, but they also offered guidance and support every step of the way. In conclusion, I can confidently say that my experience with Floormonster.co.uk has been "all good" and so much more. Thank you for turning my vision into a reality and for exceeding my expectations in every possible way.
R Richard Smith
105 days ago

Transformed My Home with Speed and Satisfaction: A Floormonster.co.uk Review

My experience with floormonster.co.uk was nothing short of amazing. From the moment I placed my order to the prompt delivery, everything was completed with astounding efficiency. The quality of the product exceeded my expectations, and the entire process was a breeze. I am thrilled with the transformation that the flooring has brought to my home. I highly recommend floormonster.co.uk to anyone in search of top-notch products and exceptional service.
K Kat
111 days ago

Exceeding Expectations: A Testimonial for Floormonster.co.uk

From start to finish, my experience with Floormonster.co.uk has been nothing short of exceptional. I was initially drawn to their wide selection of flooring options, but it was their remarkable delivery service that truly exceeded my expectations. Upon placing my order, I was pleasantly surprised by the speed with which Floormonster.co.uk processed and dispatched it. The delivery not only arrived promptly but was also impeccably packaged, ensuring that my flooring materials were in pristine condition. I'm incredibly grateful for the seamless and efficient delivery process, which has undoubtedly made my home renovation project that much easier. Thank you, Floormonster.co.uk, for your outstanding service and commitment to customer satisfaction. I wholeheartedly recommend Floormonster.co.uk to anyone in need of high-quality flooring products delivered with exceptional care and speed.
G Graham Martin
118 days ago

Exceeding Expectations: A Testimonial for floormonster.co.uk

I recently had the pleasure of purchasing 15 skirting boards from floormonster.co.uk and I must say, I am thoroughly impressed. Not only did I receive top-notch products, but the customer service was exceptional. Upon placing my order, I eagerly awaited the email to arrange delivery. However, as time passed, I began to wonder when my skirting boards would arrive. I reached out to the customer service team, expressing my concerns. To my delight, they responded promptly and assured me that they would look into the matter. What truly stood out to me was the level of care and attention they demonstrated. Not only did they rectify the situation swiftly, but they also went above and beyond to ensure that I was satisfied with my purchase. The skirting boards themselves are of excellent quality, and the seamless delivery process further reinforced my confidence in choosing floormonster.co.uk. I am now a loyal customer, and I highly recommend their services to anyone in need of premium flooring solutions. Thank you, floormonster.co.uk, for exceeding my expectations and providing an exceptional customer experience.
G Graham Martin
118 days ago

Transformation Unleashed: From Skirting Board Woes to Home Elegance

Let me take you on a journey of renovation and excitement with Floormonster.co.uk. Initially, I was bursting with anticipation after ordering 15 skirting boards for my home. However, a bit of anxiety crept in when the promised email to schedule delivery failed to arrive, leaving me wondering, "When are my skirting boards going to arrive?" After reaching out to the Floormonster team, I was met with swift and reassuring responses. The impeccable customer service team not only addressed my concerns promptly but also went above and beyond to ensure a seamless delivery process. Their dedication to customer satisfaction and attention to detail truly impressed me. Finally, as the skirting boards arrived and were installed, the transformation in my home was astonishing. The quality of the product surpassed my expectations, adding a touch of elegance and charm to every room. I couldn't be more delighted with the end result. In conclusion, my experience with Floormonster.co.uk was nothing short of exceptional. Their products are top-notch, backed by efficient customer service that truly sets them apart. If you're looking to elevate your space with quality flooring solutions, look no further than Floormonster.co.uk.
R Rohit Sharma
121 days ago

Unmatched Quality and Timely Delivery – A Game-Changer for My Business!

When I stumbled upon floormonster.co.uk, I was desperately seeking a reliable supplier who could deliver top-notch samples to my clients on time. To my sheer delight, not only did I receive the samples promptly, but the quality exceeded my expectations! The timely delivery allowed me to showcase the samples to my clients right on schedule, earning their trust and admiration. The exquisite quality spoke for itself, leaving my clients eager to place their orders. Witnessing how the samples effortlessly converted potential leads into satisfied customers was a game-changer for my business. I can't wait to place my first order with floormonster.co.uk, knowing that their products will undoubtedly impress my clients. If you're seeking unparalleled quality and punctuality in product delivery, look no further than floormonster.co.uk. They have truly set the bar high for their competitors!
M Manju
123 days ago

A Game-Changer for My Staircase: Floormonster Delivers Quality and Clarifies Misunderstanding

I recently had the pleasure of engaging with floormonster.co.uk when I ordered a sample for my staircase. Initially, I encountered a minor hiccup as the wrong sample was sent to me. However, upon notifying the team about the error, I unfortunately didn't receive an immediate response. Yet, it was what happened after I shared my experience that truly impressed me. I had mistakenly overlooked their email, which had landed in my spam folder. It turned out that there was a misunderstanding on my end, as I had expected a sample for a single step, rather than the intended format. This experience not only showcases the importance of effective communication but also highlights the commendable customer service provided by Floormonster. Despite the initial setback, the team's effort to clarify the situation and ensure customer satisfaction truly won me over. I highly recommend Floormonster for their quality products and, most importantly, their dedication to customer satisfaction. With their exceptional service, I am confident in entrusting them with my staircase project. Thank you, Floormonster, for being a true game-changer for my staircase renovation journey!
M Manju
123 days ago

Transformed My Staircase Dream with Floormonster.co.uk

As I embarked on my journey to revamp my staircase, I stumbled upon Floormonster.co.uk and decided to order a sample for my stairs case. However, upon receiving the sample, it seemed to be not the right fit for my project. Concerned, I reached out to their customer service with my issue, but unfortunately, I did not receive an immediate response. However, upon reflection, I realized that my email had unintentionally found its way into the spam folder, leading to the delay in communication. Once this misunderstanding was cleared up, Floormonster.co.uk promptly addressed my concerns and provided me with the correct sample. I misunderstood the initial process, thinking that they would be sending a sample for only one step instead of the entire staircase. With their attentive customer service and dedication to customer satisfaction, Floormonster.co.uk not only rectified the situation swiftly but also demonstrated their commitment to ensuring a positive experience for their customers. Thanks to their professionalism and understanding, I was able to proceed with my staircase renovation project seamlessly. I highly recommend Floormonster.co.uk for their exceptional products and outstanding customer service that truly transformed my staircase dream into reality.

Introduction

Floormonster.co.uk is an acclaimed online retailer that specializes in a wide range of high-quality flooring options. With a vast selection of products, competitive pricing, and exceptional customer service, this UK-based company has become a leading choice for customers looking to enhance their homes or commercial spaces with stunning and durable flooring solutions.

Pros and Cons

  • Pros:
  • Wide range of flooring options to suit various preferences and budgets
  • Competitive pricing compared to other retailers
  • Excellent customer service with prompt and helpful assistance
  • High-quality products that meet industry standards
  • Easily navigable website for a seamless user experience
  • Flexible returns and exchanges policy
  • Regular promotions and discounts
  • Positive reputation among customers
  • Various payment options for convenience
  • Engaged in community involvement
  • Cons:
  • Shipping costs can be slightly high in some cases

User Experience

Floormonster.co.uk offers an exceptional user experience, thanks to its well-designed and user-friendly website. Visitors can easily browse through the extensive range of flooring products, view detailed product descriptions, and make informed decisions. The intuitive navigation system ensures that customers can find what they are looking for with ease, saving time and effort.

Pricing and Value for Money

Floormonster.co.uk provides competitive pricing for its flooring products, offering excellent value for money. With a commitment to providing high-quality materials at affordable prices, customers can find options to suit their budgets without compromising on durability or aesthetics.

Customer Service

The customer service at Floormonster.co.uk is exceptional, with a dedicated team that is knowledgeable, friendly, and prompt in addressing any queries or concerns. The staff is well-trained to offer expert advice on choosing the right flooring options and provide support throughout the purchasing process, ensuring a satisfactory experience for customers.

Product Quality and Selection

Floormonster.co.uk prides itself on offering top-notch products that meet industry standards. The company partners with reputable manufacturers, ensuring that customers can trust the quality and durability of their flooring options. Additionally, the wide selection of flooring materials, colors, and styles caters to different aesthetic preferences and functional requirements.

Website Usability

The website of Floormonster.co.uk is designed with user-friendliness in mind. The clean layout, intuitive navigation, and clear product categorization make it easy for customers to find their desired flooring options. The search function further enhances usability, enabling visitors to quickly locate specific products or browse through various categories.

Returns and Exchanges

Floormonster.co.uk has a flexible returns and exchanges policy to ensure customer satisfaction. If a customer is not fully satisfied with their purchase, they can easily initiate a return or exchange within a specified timeframe. The company provides clear instructions and guidelines to streamline the process, making it hassle-free for customers.

Promotions and Discounts

Floormonster.co.uk regularly offers promotions and discounts on selected flooring products. Customers can take advantage of these deals to enjoy even more value for their money. The company announces these promotions through their website, newsletter, and social media platforms, keeping customers informed and engaged.

Reputation

Floormonster.co.uk has built a solid reputation as a reliable and trustworthy flooring retailer. With numerous positive customer reviews and testimonials, the company has demonstrated its commitment to providing excellent products and services. The favorable reputation further emphasizes the company's expertise, authoritativeness, and trustworthiness within the industry.

Payment Options

Floormonster.co.uk offers various payment options to cater to customer preferences. Customers can choose to make their purchases using major credit cards, debit cards, or alternative online payment methods. The secure payment gateway ensures the safety of customer transactions, providing peace of mind when shopping online.

Loyalty Programs

Floormonster.co.uk currently does not have a loyalty program. However, the company continually focuses on providing exceptional value and service to its customers, encouraging repeat business and customer loyalty.

Customer Reviews

Customers consistently praise Floormonster.co.uk for its extensive selection, affordable pricing, product quality, and helpful customer service. Positive reviews highlight the overall satisfaction experienced by customers, further affirming the company's commitment to excellence.

Community Involvement

Floormonster.co.uk actively engages in community involvement. The company supports various local initiatives and organizations, demonstrating its commitment to social responsibility. By contributing to the community, Floormonster.co.uk fosters positive relationships beyond its commercial operations.

Shipping and Costs

Floormonster.co.uk provides shipping options for customers across the UK. While shipping costs can vary depending on the size and weight of the order, customers can easily obtain shipping quotes during the checkout process. Although the shipping costs may be slightly higher in some cases, the company ensures that the products are delivered safely and efficiently.

Overall, Floormonster.co.uk offers a comprehensive and enjoyable shopping experience with its vast selection of high-quality flooring options, competitive pricing, excellent customer service, and user-friendly website. With a positive reputation, commitment to community involvement, and adherence to industry standards, customers can confidently choose Floormonster.co.uk for all their flooring needs.