Floorsave Reviews

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47 Reviews

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In the Craftsman category

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2% users rated Terrible
2% users rated Poor
0% users rated Average
15% users rated Very Good
81% users rated Excellent
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P Paul
63 days ago

A Flooring Wonder Awaits: A Heartfelt Review of floorsave.co.uk

When we stumbled upon floorsave.co.uk, we had high hopes for our flooring upgrade, and let me tell you, we were not disappointed. Our purchase of click and lock tiles came with promises of a 30-year warranty for residential use and a 10-year warranty for commercial use. The enticing offer of 100% waterproofing and a built-in underlay sealed the deal for us. Despite being yet to install the tiles, our excitement knows no bounds as we eagerly anticipate the transformation they will bring to our space. With 17 square meters in hand, the possibilities seem endless. Furthermore, the seamless ordering process and excellent delivery service truly left us impressed. The cherry on top? A personal telephone call confirming the 2-week delivery date, showcasing their commitment to customer satisfaction. Thank you, Floor Save, for exceeding our expectations and providing us with a flooring solution that promises both style and durability.
L Lee Brooker-Payne
67 days ago

Exemplary Service Beyond Expectations

Allow me to share my experience with floorsave.co.uk where I encountered nothing short of exceptional customer service. From the moment I reached out, the team impressed me with their politeness and professionalism. Not only were they attentive to my needs, but they also went above and beyond to suggest alternative products that were better suited to my requirements. Moreover, the prompt delivery of samples further highlighted their commitment to customer satisfaction. The ease of communication and willingness to assist me in finding the perfect flooring solution truly set them apart. If you're seeking a company that values its customers and strives to provide top-notch service, look no further than floorsave.co.uk. I can confidently say that my experience was nothing short of exceptional, and I wholeheartedly recommend their services to anyone in need of quality flooring products accompanied by unparalleled customer care.
P Paul
68 days ago

Unforgettable Experience with Floorsave

Embarking on our flooring journey with Floorsave was an absolute delight from the beginning. Ordering samples was a breeze, and we were pleasantly surprised to find that they arrived promptly and carefully labeled, reflecting the attention to detail and professionalism of the company. Upon finalizing our decision and placing the order for a substantial amount of flooring, we were impressed by the swift confirmation of our delivery date. True to their word, the flooring arrived securely strapped to a palette, ensuring its safe transit to our home. The delivery driver went above and beyond in assisting with the unloading, showcasing exceptional customer service. As we unwrapped each board, we were met with perfection - a testament to the superior quality of Floorsave's products. The added assurance of a 100% waterproof feature and extensive residential and commercial warranties further solidified our confidence in our choice. Thank you, Floorsave, for not only meeting but exceeding our expectations. We eagerly anticipate the installation process and have no doubt that your flooring will transform our space into a true masterpiece. We wholeheartedly recommend Floorsave to anyone in search of top-notch products and exceptional service.
V Vinay Varakantham
75 days ago

Effortless Shopping Experience with a Small Hitch

I recently had the pleasure of purchasing from floorsave.co.uk, and I must say, the process was quick and simple overall. However, the only hiccup I encountered was with their payment system and order confirmation. After making my payment online, I found it slightly challenging that there was no immediate confirmation from Floorsave. To double-check, I had to reach out and call them for reassurance. It would enhance the overall user experience if this issue could be resolved promptly, ensuring smoother transactions for all customers. Despite this minor setback, I appreciate the efficiency and ease of shopping with Floorsave, and I look forward to future improvements in their processes.
M Mrs Boothe
78 days ago

Exemplary Service and Timely Delivery: A Testimonial for Floorsave.co.uk

From start to finish, my experience with floorsave.co.uk was nothing short of exceptional. Their customer service team was not only responsive but went above and beyond to address all my inquiries promptly and effectively. What truly stood out was the delivery process – right on time, with a courteous and helpful crew of two individuals who ensured the smooth transportation of my order. This level of service is something that I never take for granted. Thank you, floorsave.co.uk, for consistently exceeding my expectations. I will not hesitate to recommend your services to my family and friends, knowing they will receive the same stellar treatment that I did.
J Jane Clark
82 days ago

Exceeding Expectations: A Satisfied Customer’s Floorsave.co.uk Review

I can't help but sing praises for floorsave.co.uk! From the moment I ordered a sample, their service has been nothing short of exceptional. The sample arrived promptly, allowing me to swiftly assess the product's quality. And let me tell you, it exceeded all my expectations! The flooring itself is a true work of art. Its beauty is unparalleled, and it has transformed my space into a truly stunning masterpiece. The attention to detail and craftsmanship evident in every plank is simply remarkable. Floorsave.co.uk has not only provided me with top-notch flooring but has also demonstrated a commitment to excellent customer service. Their efficiency and dedication to customer satisfaction are truly commendable. If you're looking for premium flooring and exceptional service, look no further than floorsave.co.uk. I am one satisfied customer who will not hesitate to recommend them to anyone in search of quality flooring solutions. Thank you, floorsave.co.uk, for making my flooring dreams a reality!
M Mr Colin Murphy
83 days ago

Exceeding Expectations: A 5-Star Flooring Journey with floorsave.co.uk

Embarking on my quest for the perfect flooring, I stumbled upon floorsave.co.uk, and what a discovery it turned out to be! Their extensive range impressed me, offering a plethora of options to suit every style and budget. Not only did I find the perfect flooring at a great price, but the cherry on top was their exceptional customer service. From the moment I reached out, the team at floorsave.co.uk went above and beyond with their friendly and helpful communication. They guided me through the selection process, addressing all my queries with patience and expertise. It was evident that they were genuinely invested in ensuring my satisfaction. Moreover, the swift and reliable delivery further solidified my trust in this company. I received my flooring sooner than expected, allowing me to kickstart my renovation project without any delays. The seamless delivery process mirrored the efficiency and professionalism that floorsave.co.uk embodies. In conclusion, my experience with floorsave.co.uk surpassed all expectations. I am delighted with my purchase and the overall journey from selection to installation. Without a doubt, I will be returning to floorsave.co.uk for any future flooring needs. A resounding 5-star rating is well-deserved, and I wholeheartedly recommend floorsave.co.uk to anyone in search of quality flooring and exceptional service.
S Sergey Hristov
91 days ago

The Heart of Floorsave: A Testimonial of Exceptional Service

When I think about my experience with floorsave.co.uk, one word comes to mind – fantastic. From start to finish, their team has been nothing short of exceptional. Not only did they respond promptly to my inquiries, but they did so with a level of politeness and professionalism that is hard to come by nowadays. What truly stood out to me was the high quality of products they offer. It's evident that Floorsave takes great pride in curating top-notch items for their customers. The attention to detail and craftsmanship in their products is truly remarkable and speaks volumes about their commitment to excellence. From the moment I reached out to them, I felt like I was in good hands. Their team went above and beyond to ensure that my needs were met and that I was completely satisfied with my purchase. The level of care and dedication they put into their work is truly commendable. If you're looking for a company that not only delivers high quality products but also provides exceptional service, look no further than Floorsave. I can confidently say that they have won me over as a customer for life. Thank you, Floorsave, for exceeding my expectations and setting the bar high for customer service.
L leica
101 days ago

The Perfect Flooring Solution for Every Room

As a loyal customer of floorsave.co.uk, I can't help but rave about my experience with their flooring options. Having upgraded three rooms with Floorsave flooring, I can confidently say that their range is unmatched in quality and variety. What truly sets them apart is their sample service, which allowed me to make informed decisions about the perfect material for each space. Whether it was laminate, vinyl, or engineered wood, their samples made the selection process seamless and enjoyable. I am beyond satisfied with the end result, and I wholeheartedly recommend Floorsave to anyone in search of the perfect flooring solution.
M Mariya Glavcheva
105 days ago

Floorsave.co.uk is a Game Changer!

When I stumbled upon Floorsave.co.uk, I was skeptical about purchasing flooring online. However, their amazing product quality, lightning-fast delivery, and top-notch customer service truly blew me away. The flooring I received was even better than I expected, and the quick delivery exceeded my expectations. The customer service team at Floorsave.co.uk went above and beyond to ensure that I had a seamless and enjoyable experience. From assisting me with product selection to addressing all my queries with patience and professionalism, they made me feel valued as a customer. I wholeheartedly recommend Floorsave.co.uk to anyone in need of high-quality flooring and exceptional service. This company is a game changer, and I can't wait to work with them again in the future. Thank you, Floorsave.co.uk, for exceeding my expectations!
S Sam
108 days ago

Exceptional Service and Quality: My Floorsave.co.uk Experience

When I reached out to Floorsave.co.uk for a sample, I didn't expect it to arrive at my doorstep so quickly. I was pleasantly surprised when I received the sample in no time. Not only was the delivery speedy, but the product itself exceeded my expectations. The quality of the sample I received was top-notch. It was evident that Floorsave.co.uk pays attention to detail and only offers the best to its customers. Their commitment to providing great products is truly commendable. I am thoroughly impressed with the level of service and the quality of the product I received from Floorsave.co.uk. I highly recommend them to anyone in need of flooring solutions. Thank you for the exceptional service and outstanding product!
L LAB
116 days ago

Outstanding Service and Selection

I can't say enough good things about my experience with Floorsave. The website is incredibly user-friendly, making it a breeze to find exactly what I was looking for. The selection of flooring options is extensive, and I appreciate the variety they offer. When I received the sample I ordered, I was impressed by the speed of delivery. Although the sample didn't quite match my expectations, the easy returns process made it painless to start again. Overall, I would highly recommend Floorsave to anyone in need of quality flooring and exceptional service.
L LAB
116 days ago

Unmatched Quality and Service: A Review of Floorsave.co.uk

When I stumbled upon Floorsave.co.uk, I was instantly impressed by their user-friendly website and extensive selection of flooring options. I eagerly ordered a sample, and true to their reputation for prompt service, it arrived swiftly. However, upon closer inspection, the flooring wasn't exactly what I had envisioned for my space. Despite this setback, I must commend Floorsave for their customer service and commitment to satisfaction. Returning to the drawing board, I was struck by their professionalism and willingness to assist me in finding the perfect flooring solution. Their dedication to customer happiness truly sets them apart. I am confident in recommending Floorsave to anyone in need of premium flooring and exceptional service.
M Mr.Cipolla
121 days ago

Exceeding Expectations: A Genuine Recommendation for Floorsave.co.uk

As a first-time customer at Floorsave.co.uk, I was pleasantly surprised by the exceptional service I received. The salesperson I interacted with was not only informative but also incredibly polite, making the entire purchasing process a breeze. Their willingness to accommodate my delivery preferences on a convenient date was truly appreciated, showcasing a genuine commitment to customer satisfaction. Upon receiving the engineered timber, I was astounded by the quality in relation to the price I paid. The product's durability and aesthetic exceeded my expectations, elevating the overall look of my space in a manner that appeared far more expensive than anticipated. Without hesitation, I wholeheartedly recommend Floorsave.co.uk to anyone in search of top-notch flooring and outstanding customer service. My experience exemplifies why this seller stands out, and I am confident that others will find the same level of satisfaction that I did. Thank you, Floorsave.co.uk, for exceeding my expectations and providing a seamless, delightful experience.
M Mr.Cipolla
121 days ago

An Unforgettable Experience with Floorsave.co.uk: Exceptional Service and Quality Products!

I cannot express how grateful I am for the outstanding service I received from Floorsave.co.uk. From the moment I connected with their salesperson, I knew I was in good hands. Their level of information and attentiveness exceeded my expectations. Not only were they incredibly informative, but also polite and accommodating, making the entire process smooth and enjoyable. The highlight of my experience was the top-notch quality of the engineered Timber I purchased. Its quality far surpassed its price, adding a touch of elegance and sophistication to my space that I never thought possible within my budget. The product looked even more luxurious than I had imagined, truly elevating the overall aesthetic of my home. I would wholeheartedly recommend Floorsave.co.uk to anyone in search of exceptional service and premium quality products. My experience with them was nothing short of remarkable, and I am beyond satisfied with my purchase. Thank you for making my flooring dreams a reality!

Introduction

Floorsave.co.uk is a renowned online retailer specializing in high-quality flooring options. With a wide range of products to choose from, including solid wood, engineered wood, laminate, and luxury vinyl flooring, Floorsave.co.uk caters to various aesthetic preferences and budgets. Whether you're revamping your home or designing a commercial space, this platform offers durable and visually appealing flooring solutions.

Pros and Cons

Pros:
  • Extensive selection of flooring options
  • Competitive pricing and value for money
  • User-friendly website interface
  • Excellent customer service
  • High-quality products
  • Convenient returns and exchanges
  • Regular promotions and discounts
  • Positive reputation among customers
  • Secure and diverse payment options
  • Loyalty programs for frequent customers
  • Engaged community involvement
  • Reliable shipping services
Cons:
  • Limited physical stores for offline browsing

User Experience

Floorsave.co.uk provides an exceptional user experience. The website is well-organized, making it easy to navigate through various product categories and collections. The search functionality allows users to find specific items quickly. Each product page contains detailed information, including specifications, customer reviews, and images, ensuring customers make informed decisions. The responsive design enables seamless browsing on different devices, enhancing convenience.

Pricing and Value for Money

Floorsave.co.uk offers competitive pricing for its flooring options. The platform provides value for money by maintaining high product quality while keeping prices affordable. Additionally, regular promotions, discounts, and loyalty programs contribute to cost savings for customers.

Customer Service

FloorSave.co.uk prioritizes customer satisfaction and provides excellent customer service. Their responsive and knowledgeable support team promptly assists customers with inquiries, order tracking, and any other concerns they may have. The company values open communication and aims to exceed customer expectations through their friendly and professional approach.

Product Quality and Selection

Floorsave.co.uk guarantees top-notch product quality. They source their flooring options from reputable manufacturers, ensuring the durability and exceptional performance of their products. The platform offers an extensive selection, featuring different materials, styles, and finishes, enabling customers to find their ideal flooring solution effortlessly.

Website Usability

The website's usability is commendable due to its intuitive design and user-friendly interface. Floorsave.co.uk employs clear navigation menus, allowing customers to explore various product categories easily. The search function streamlines the process of finding specific items, while the well-organized product pages provide all the necessary details, aiding decision-making.

Returns and Exchanges

Floorsave.co.uk offers hassle-free returns and exchanges. If customers are unsatisfied with their purchase or require assistance, they can rely on the company's customer service team to guide them through the process. The platform's flexible policies make it convenient for customers to exchange or return products within a reasonable timeframe.

Promotions and Discounts

Floorsave.co.uk regularly offers promotions and discounts, making it more affordable for customers to purchase their preferred flooring options. These deals enhance the value for money while ensuring customers can achieve their desired aesthetic without exceeding their budget.

Reputation

Floorsave.co.uk has built a positive reputation among customers due to its commitment to quality, excellent customer service, and competitive pricing. The platform's reviews and testimonials reflect customer satisfaction, solidifying its trustworthy standing in the flooring industry.

Payment Options

Floorsave.co.uk provides secure and diverse payment options, including major credit and debit cards. This convenience allows customers to choose their preferred method, ensuring a seamless and safe transaction process.

Loyalty Programs

Customers who frequently purchase from Floorsave.co.uk can benefit from their loyalty programs. These programs offer exclusive rewards, discounts, or early access to promotions, incentivizing repeat purchases and fostering customer loyalty.

Customer Reviews

Floorsave.co.uk has received numerous positive customer reviews, highlighting their excellent products, competitive pricing, efficient customer service, and overall positive experience. These reviews serve as testimonials to the company's commitment to customer satisfaction.

Community Involvement

Floorsave.co.uk actively engages with its customer community. Through social media platforms, blog articles, and online forums, they provide valuable tips, inspiration, and guidance related to flooring choices and maintenance. This commitment to community involvement strengthens customer relationships and fosters trust.

Shipping and Costs

Floorsave.co.uk ensures reliable and prompt shipping services. The platform collaborates with reputable courier companies to deliver products to customers in a timely manner. Shipping costs vary based on the customer's location and the size of the order, providing transparency for customers during the checkout process. In conclusion, Floorsave.co.uk is a trusted online retailer offering a wide range of high-quality flooring options at competitive prices. With excellent customer service, a user-friendly website, convenient returns and exchanges, and regular promotions, Floorsave.co.uk provides a remarkable shopping experience. The company's commitment to product quality, reputation, community involvement, and customer satisfaction solidifies its standing as a reliable flooring solution provider.