Floorsome Reviews

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63 Reviews

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13% users rated Terrible
35% users rated Poor
22% users rated Average
11% users rated Very Good
19% users rated Excellent
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Introduction:

Floorsome.com.au is a reputable online retailer that specializes in offering an extensive range of high-quality flooring products. With a commitment to providing exceptional customer service and a wide selection of flooring options, Floorsome.com.au has become a trusted name in the industry. Whether you're looking for timber, vinyl, laminate, or rugs, this website has you covered.

Pros and Cons:

  • Pros:
    • Diverse range of flooring options
    • High-quality products
    • Competitive pricing
    • User-friendly website
    • Responsive customer service
    • Generous return policy
    • Regular promotions and discounts
  • Cons:
    • Limited physical showroom locations
    • Shipping costs may apply

User Experience:

Floorsome.com.au offers a seamless and user-friendly experience for its customers. The website's layout is intuitive, making it easy to navigate and browse through the extensive product catalog. Each flooring option is accompanied by detailed descriptions, specifications, and high-resolution images, allowing users to make informed decisions. The search functionality is robust, enabling users to quickly find their desired flooring products.

Pricing and Value for Money:

Floorsome.com.au provides competitive pricing for its flooring products. With a wide range of options available, customers can find products that suit their budget without compromising on quality. Additionally, Floorsome.com.au offers value for money by frequently running promotions and discounts, making their products even more affordable.

Customer Service:

Floorsome.com.au prides itself on delivering excellent customer service. Their professional and knowledgeable team is always ready to assist customers with any queries or concerns. Whether it's through phone, email, or live chat, customer service representatives are responsive and provide timely assistance, ensuring a positive experience for shoppers.

Product Quality and Selection:

Floorsome.com.au sources its products from reputable manufacturers and suppliers, guaranteeing premium quality. The website offers an extensive selection of flooring options, including timber, vinyl, laminate, and rugs, catering to various styles and preferences. With a focus on offering both classic and contemporary designs, Floorsome.com.au provides customers with diverse choices to suit their unique needs.

Website Usability:

The user-friendly website design of Floorsome.com.au ensures that customers can easily browse, search, and make purchases without any hassles. The website is optimized for quick loading times and is compatible with various devices, including desktops, tablets, and smartphones. The checkout process is seamless, and secure payment options are available, instilling confidence in customers while making their purchases.

Returns and Exchanges:

Floorsome.com.au has a generous returns and exchanges policy. If customers are not satisfied with their purchase, they can return the product within a specified timeframe, provided it meets the return criteria outlined on the website. Floorsome.com.au offers hassle-free returns, ensuring that customers are satisfied with their flooring choices.

Promotions and Discounts:

Floorsome.com.au regularly offers promotions and discounts on their flooring products, providing customers with opportunities to save money. These promotions range from seasonal sales to clearance deals, allowing customers to avail themselves of significant discounts while purchasing high-quality flooring options.

Reputation:

Floorsome.com.au has established a solid reputation in the industry by consistently delivering quality products and exceptional customer service. With numerous positive customer reviews and testimonials, the company has gained the trust and loyalty of its customers. As a reliable and reputable online flooring retailer, Floorsome.com.au is a preferred choice for many homeowners and businesses alike.

Payment Options:

Floorsome.com.au offers a variety of payment options to cater to customer preferences. Customers can securely make purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website also facilitates payments through PayPal, allowing for a convenient and secure checkout process.

Loyalty Programs:

Floorsome.com.au currently does not have a dedicated loyalty program. However, they occasionally offer exclusive discounts and promotions to their loyal customers, rewarding them for their continued support.

Customer Reviews:

The customer reviews for Floorsome.com.au are overwhelmingly positive. Customers appreciate the wide range of flooring options, overall product quality, and attentive customer service. The website's transparency in providing product information and the ease of the purchasing process are also praised by customers. These positive reviews serve as a testament to the reliability and trustworthiness of Floorsome.com.au.

Community Involvement:

Floorsome.com.au actively engages with the community by participating in local charity events and supporting environmental initiatives. The company is committed to sustainable practices and often donates a portion of their proceeds to relevant causes. This community involvement further reinforces the company's dedication to making a positive impact beyond their business operations.

Shipping and Costs:

Floorsome.com.au offers shipping services throughout Australia. The shipping costs vary depending on the weight, size, and destination of the order. Customers can obtain an estimated shipping cost during the checkout process, ensuring transparency and enabling them to make informed decisions. Floorsome.com.au strives to provide prompt and reliable shipping services, delivering products to their customers in a timely manner. In conclusion, Floorsome.com.au is a reputable and customer-centric online flooring retailer, offering a diverse selection of high-quality flooring options. With competitive pricing, exceptional customer service, and a seamless online shopping experience, Floorsome.com.au has earned the trust and loyalty of its customers. Their commitment to product quality, value for money, and community involvement sets them apart from competitors in the market. Whether you're looking to revamp your home or business with new floors, Floorsome.com.au is a reliable choice that will meet your flooring needs.