Users Voice for Floraexpress

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Floraexpress Overall rating
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Review article published on: 17 Jun 2019

Last updated by on 08 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 2.2 3 5 5 4.6
Feb 2023 5 5 5 5 3.4 5
Mar 2023 5 5 5 5 3.1 5
Line Chart for Rating of peer stores

Detailed Floraexpress Review by

Introduction is an online flower shop offering a wide range of flowers, plants, and bouquets for delivery across Russia. The store was established in 2017 and has since become one of the most popular flower delivery services in the country. The website is easy to navigate and offers a variety of options for customers to choose from.

Pros and Cons

  • Large selection of flowers, plants, and bouquets
  • Fast and reliable delivery service
  • Ease of ordering online
  • Competitive pricing
  • High-quality products
  • Limited international delivery options
  • No same-day delivery option

User Experience

The website is well-designed and easy to navigate, with clear categories and information about each product. The ordering process is quick and simple, with various payment options available. Customers can track their orders and receive notifications about delivery status. The website also includes helpful customer reviews and ratings to assist customers in making informed decisions.

Pricing and Value for Money offers reasonable pricing for high-quality products, with a wide range of options to fit any budget. Customers can also take advantage of promotions and discounts offered by the store to save even more money.


Some alternative online flower shops to include Interflora,, and Red Roses.

Customer Service provides excellent customer service, with friendly and helpful staff members available to answer any questions or concerns. Customers can contact the store via phone, email, or live chat, and can expect a prompt response.

Product Quality and Selection offers a wide selection of high-quality flowers, plants, and bouquets to suit any occasion. The store source their products from trusted suppliers, ensuring freshness and longevity of the items. Customers can also choose from various arrangements and designs to create a unique and personalized gift.

Website Usability

The website is easy to navigate, with clear categories and filters to help customers find what they need quickly. The ordering process is straightforward, with various payment methods available, including credit card, PayPal, and electronic transfer. Customers can also track their orders and receive notifications about delivery status.

Returns and Exchanges accepts returns and exchanges on products within 14 days of purchase, provided the items are in their original condition. Customers should contact the store directly to initiate the process.

Promotions and Discounts offers various promotions and discounts throughout the year, including seasonal sales, loyalty programs, and special offers for newsletter subscribers. Customers should check the website regularly or sign up for the newsletter to stay up-to-date with the latest deals.

Reputation has built a solid reputation for providing high-quality products and excellent customer service. The store has received numerous positive reviews and ratings from satisfied customers, leading to a strong and loyal customer base.

Payment Options offers various payment options for customers, including credit card, PayPal, and electronic transfer. The store uses secure and encrypted payment gateways to ensure the safety of transactions.

Loyalty Programs offers a loyalty program for its frequent customers, with various perks and rewards available for members. Customers can earn points for each purchase, which can be redeemed for discounts and exclusive offers on future orders.

Customer Reviews

Customers' feedback and reviews are an essential aspect of's service, and the store encourages customers to share their experiences on the website. The reviews are informative and helpful for other customers looking to make an informed purchase.

Community Involvement supports various community initiatives and charitable causes, including donations to orphanages and hospitals. The store also participates in local events and promotions to enhance customer engagement and connection with the community.

Shipping and Costs offers fast and reliable delivery across Russia, with various shipping options available, including standard delivery and express delivery. Shipping costs vary depending on the location and delivery method chosen, with detailed information available on the website. Customers can also track their orders and receive notifications about delivery status.

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