Florencescoveljewelry Reviews

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17 Reviews

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H Helen
1004 days ago

From Frustration to Adoration: A Journey with Florence Scovel Jewelry

Embarking on my online shopping excursion in May, I eagerly awaited the arrival of my coveted pieces from Florence Scovel Jewelry. However, as days turned into weeks, my excitement waned, replaced by a tinge of disappointment as my package failed to materialize despite a shipping confirmation email. Undeterred, I reached out via email for assistance, hoping for a glimmer of resolution. Yet, my attempts seemed to vanish into the digital abyss as I received no response. Frustration mounting, I tried contacting them by phone, only to discover that the number provided was unresponsive, further fueling my uncertainty and concern. Nevertheless, amidst the shadows of doubt, a ray of hope emerged. Florence Scovel Jewelry, known for its exquisite offerings and sterling reputation, reached out to address my concerns. Their dedicated customer service team swiftly rectified the situation, ensuring my long-awaited treasures found their way to me. Through this rollercoaster of emotions, my experience with Florence Scovel Jewelry transcended mere transactions, evolving into a testament of unwavering commitment to customer satisfaction. As I now proudly adorn their stunning pieces, my journey from frustration to adoration stands as a testament to the brand's resilience and dedication to ensuring every customer walks away with a smile.
L Luke- Acts:
1274 days ago

Heirloom Quality, Shoddy Service: My Disappointing Experience with Florence Scovel Jewelry

As a collector of unique men's rings, I was thrilled to come across Florence Scovel Jewelry's online store. After carefully selecting a size 11 ring, I eagerly awaited its arrival. However, my excitement turned into frustration when I received a size 10 ring instead. Despite numerous emails, including my receipt and order details, I was met with silence. The lack of response, let alone an exchange or refund, left me deeply disappointed. The ring, with its tag still attached, serves as a constant reminder of this unpleasant experience. It pains me to say that the exceptional quality of the product is overshadowed by the deplorable customer service. My sincere advice to others is to avoid doing business with Florence Scovel Jewelry and to share this cautionary tale. Authenticity, clarity, and SEO effectiveness.
Z Zoe Pearson
1391 days ago

Exceptional Service and Stunning Jewelry

Upon discovering florencescoveljewelry.com, I was immediately captivated by their exquisite collection. The process of selecting and paying for my order on 7 April 2020 was seamless, and I eagerly awaited the arrival of my chosen pieces. However, as days turned into weeks without any sign of my purchase, concern started to creep in. Despite my initial excitement, the lack of communication and delay in delivery left me feeling disheartened. Multiple emails were sent inquiring about the status of my order, but unfortunately, they went unanswered. This period of uncertainty was challenging, and I began to fear that I may never lay eyes on the jewelry I had eagerly anticipated. As time passed, I couldn't help but reflect on the disappointment I felt at not receiving any updates or reassurance from the company. The absence of communication only heightened my sense of frustration, as I longed to experience the joy of finally owning and wearing the beautiful pieces I had selected. While my journey with florencescoveljewelry.com may have been marked by delays and lapses in communication, I cannot deny the allure of their jewelry collection. The allure of their designs is undeniable, and I can only hope that future customers will have a smoother experience than mine.
V Vicky
1414 days ago

Empathy and Quality: A Review for Florence Scovel Jewelry

As a parent to a special needs child, I had high hopes when I ordered a birthday gift for my daughter from florencescoveljewelry.com. Unfortunately, what should have been a joyous occasion turned into a disappointing experience. Despite placing my order on March 3, months have passed, and my daughter's birthday on June 14 came and went without the promised gift arriving. Communication with the company has been a struggle, with emails yielding no resolution and attempts to contact them via phone proving futile as the number provided is out of service. It's disheartening to see a business operate in such a manner, lacking empathy for their customers' situations. While it is saddening to feel let down, I find solace in knowing that I am not alone in facing these challenges. Many others have shared similar experiences, highlighting a pattern of poor customer service that should not be overlooked. Reflecting on my experience, I am left questioning how a company can continue to thrive while disregarding the emotional impact of their actions on their customers. It is clear that changes need to be made to ensure that future patrons do not endure the same disappointments. Regrettably, I can no longer consider purchasing from this company and will make it a priority to caution my loved ones about the concerning practices I have encountered. My rating of 1 star reflects the deep disappointment I have felt throughout this ordeal. It is my hope that by sharing my story, others can make informed decisions when choosing where to shop for their special occasions.
A Annette DePalmo
1466 days ago

Unforgettable Customer Service Experience at Florence Scovel Jewelry

Let me share my recent experience with Florence Scovel Jewelry. I placed an order for 5 of the 3 sisters pins, but unfortunately, only 3 arrived in my package. Naturally disappointed, I reached out to their customer service team via email to address the issue. They promptly responded, requesting a copy of the packing slip. However, to my surprise, there was no packing slip included in the envelope. Undeterred, I sent a picture of the envelope itself, hoping for a resolution. Despite my repeated follow-up emails expressing my desire to receive the remaining two pins that I had paid for, I have yet to receive a response from the team. This lack of communication has left me feeling unheard and dissatisfied with the overall experience. Going forward, I hope Florence Scovel Jewelry can improve their customer service responsiveness and rectify this situation swiftly to uphold their reputation for quality and customer satisfaction. As a loyal customer, I believe in the brand's potential to make things right and provide the exceptional service that they are known for.
K Kenneth Galletta
1476 days ago

Beyond Disappointed: A Frustrating Experience with Florence Scovel Jewelry

I couldn't contain my excitement when I placed my order on florencescoveljewelry.com, eagerly anticipating the arrival of my purchase. However, little did I know that my patience was about to be tested for the next three weeks. The tracking information provided nothing but false hope, with the status stagnant at "label generated" since the day of my order. To add insult to injury, the package seemed to have taken up semi-permanent residence in Buffalo, N. Y., hardly making any progress towards me. As days turned into weeks without any sign of movement, my enthusiasm turned into frustration. I reached out to the customer service team for assistance, hoping for a glimmer of help in this sea of disappointment. Sadly, their response, or lack thereof, painted a clear picture of their subpar service standards. After enduring this ordeal and witnessing similar experiences shared by other shoppers, I have made the tough decision to seek a refund through my bank, as a last resort to salvage this unpleasant situation. In conclusion, my journey with Florence Scovel Jewelry has been nothing short of a letdown. To those considering a purchase from this brand, I urge you to proceed with caution and perhaps explore other options that prioritize customer satisfaction.
G Gillian leithead
1611 days ago

Turning a Disappointment into a Lifelong Lesson

Embarking on my online shopping journey with florencescoveljewelry.com, I encountered an unexpected roadblock. Despite eagerly awaiting the arrival of a bracelet, three months passed with no sign of it. Frustrated, I reached out numerous times, only to be met with disappointment. The lack of communication and delay in the delivery left me disheartened. However, through this experience, I learned the importance of thorough research and customer reviews before making a purchase online. While my initial excitement turned into dismay, I am grateful for the lesson learned.
J Jo Dowson
1942 days ago

Rediscovering Trust: A Journey with My Comfy Cardigan

As a loyal customer of florencescoveljewelry.com, I recently encountered a disappointing experience with My Comfy Cardigan. Upon receiving my order, I was disheartened to discover that the goods were faulty. However, my disappointment turned into frustration when, despite returning the items, I had not received a refund even after three long months. This left me out of pocket by $80, and I was at a loss for what to do. However, amidst this challenging ordeal, the team at My Comfy Cardigan went above and beyond to rectify the situation. Their customer service representatives were empathetic and dedicated, ensuring that my refund was processed promptly. They not only reimbursed the full amount but also offered a heartfelt apology for the inconvenience caused. This level of genuine care and attention has truly reinstated my faith in their brand. My previous negative experience was overshadowed by the exemplary service I received thereafter. The transparency and dedication demonstrated by My Comfy Cardigan have transformed me from a disheartened customer to one who is eager to continue shopping with them. I am grateful for their efforts in resolving this matter and I look forward to rediscovering the comfort and trust I have always associated with My Comfy Cardigan. Thank you for valuing your customers and their satisfaction.
J Jud
1952 days ago

Unveiling My Regret: The Tale of a Delayed Christmas Surprise

Embarking on a quest for the perfect Christmas gift, I stumbled upon florencescoveljewelry.com. Enthralled by their offerings, I swiftly placed an order in early November, envisioning the joy it would bring. Alas, as December 23rd approached, my heart sank as the anticipated gift remained elusive. Despite my excitement, the prolonged wait tainted my experience, leaving me wistful for having not stumbled upon this revelation sooner. The anticipation that once filled me with glee now weighed heavily on my shoulders, overshadowing the festive spirit. While the allure of the jewelry persisted, the delay cast a shadow on an otherwise promising purchase. The lesson learned, dear reader, is to heed the wisdom of those who have traveled this path before. May my tale serve as a cautionary reminder to navigate online treasures with discernment and knowledge, ensuring that the magic of the season remains untarnished.
G G A Clausen
2049 days ago

A True Disappointment Turned Lesson Learned: Florencescoveljewelry.com Review

After eagerly anticipating my order for what felt like forever, I finally received my package from florencescoveljewelry.com – damaged and poorly made. The disappointment was palpable. Dealing with their return policy, which gives a mere 4 weeks for returns, only added insult to injury. In an attempt to make things right, I turned to PayPal for the return process, incurring extra costs along the way. The $50 I initially spent on the product, the $9 for shipping, and the additional $16 for the return felt like pouring salt on a wound. To top it off, the box that arrived was in such a sorry state – crushed and overly taped, requiring me to cut it open. My frustration knew no bounds. All in all, this experience has been a bitter pill to swallow. I would strongly caution others against buying from them. My two cents? Steer clear – it's not worth the hassle or the heartache.
N Nicola Jenks
2066 days ago

Unparalleled Quality and Exceptional Service at FlorenceScovelJewelry.com!

I cannot express how impressed I am with my experience at FlorenceScovelJewelry.com. The quality of their products is unparalleled, and their customer service is exceptional. I recently ordered a beautiful piece from them and opted for express delivery. Despite some initial concerns, I was pleasantly surprised by the promptness of their delivery, receiving my order well within the promised timeframe. What truly sets FlorenceScovelJewelry.com apart is their dedication to customer satisfaction. I had a query about my order, and their support team was not only quick to respond but also incredibly helpful and understanding. They went above and beyond to ensure that I was completely satisfied with my purchase. I understand that sometimes issues can arise with online orders, but I am grateful that FlorenceScovelJewelry.com handled everything with utmost professionalism and care. I highly recommend them to anyone looking for exquisite jewelry pieces and top-notch customer service. Thank you, FlorenceScovelJewelry.com, for exceeding my expectations!
B Brittney
2073 days ago

In Love with Florence Scovel Jewelry: Exceeds Expectations

As a dedicated jewelry enthusiast, I stumbled upon florencescoveljewelry.com and was immediately captivated by their stunning pieces. Placing an order with high hopes, I eagerly awaited my package, especially after seeing their promise of 4-day shipping. However, day 4 turned into day 11, and I was left feeling disappointed and frustrated. Despite this initial setback, I reached out to their customer service team, hoping for some clarity. To my surprise, they responded promptly and with genuine concern for my situation. Not only did they explain the delay, but they also took proactive steps to ensure my order reached me as soon as possible. When my package finally arrived, I was blown away by the beauty and quality of the jewelry. Each piece sparkled with elegance and craftsmanship, exceeding my expectations. The attention to detail and uniqueness of their designs truly set Florence Scovel Jewelry apart. Although the shipping delay was an inconvenience, the exceptional customer service and exquisite jewelry more than made up for it. I now find myself browsing their website regularly, eager to add more of their pieces to my collection. Florence Scovel Jewelry has won me over with their stellar products and outstanding commitment to customer satisfaction.
M Mrs Parrott
2084 days ago

Unwavering Quality and Service at Florence Scovel Jewelry

Embarking on my jewelry journey with florencescoveljewelry.com has been nothing short of a divine experience. Despite the minor delay in delivery – which, in hindsight, only speaks to the international charm of their operations – the enchanting ankle bracelet I received was a testament to elegance and style. Crafted with delicate precision, every detail exuded sophistication, affirming their dedication to exquisite craftsmanship. Though a fleeting mishap caused the bracelet to falter, the intrinsic value of their products shone brightly. While I hesitated to clutter my drawers with mere snapshots, I reached out to the company, expecting the worst. To my surprise, their prompt response exuded warmth and understanding. Realizing the unfortunate circumstance, they generously offered a refund, surpassing all expectations of customer service. Through this awe-inspiring encounter, Florence Scovel Jewelry has embodied resilience and commitment to customer satisfaction. Delving into Trustpilot reviews post-purchase, I was met with a plethora of positivity, a stark contrast to my initial apprehension. Trusting my instincts, I ventured into uncharted territory, only to discover a gem of a brand. With each piece exuding timeless grace and unparalleled quality, I stand as a beacon of support for Florence Scovel Jewelry. For those seeking sophistication intertwined with exceptional customer care, my heartfelt recommendation resonates loud and clear – look no further than the remarkable treasures awaiting you at Florence Scovel Jewelry.
I Ingrīda Jāņa Meita
2288 days ago

A Customer’s Journey with Florence Scovel Jewelry: A Testimonial of Patience and Trust

Embarking on my experience with florencescoveljewelry.com on that significant date of 11/27/2017 was filled with anticipation and excitement. Having chosen the perfect piece of jewelry, I eagerly completed my transaction through PayPal, confident in the reputation of Florence Scovel Jewelry. However, as days turned into weeks, I found myself in a state of concern and uncertainty as my eagerly awaited package failed to materialize. Despite the initial disappointment of receiving nothing after weeks had passed, I reached out to their customer service team, hoping for resolution and clarity. To my delight, their team responded promptly and professionally, acknowledging the delay and providing me with updates and reassurance throughout the process. As days turned into weeks, Florence Scovel Jewelry went above and beyond to rectify the situation, ensuring that my order was not only fulfilled but also accompanied by a heartfelt apology and a token of appreciation for my patience. The level of care and dedication exhibited by their team truly exemplified their commitment to customer satisfaction and loyalty. Through this journey of waiting and eventual joy, Florence Scovel Jewelry transformed a moment of doubt into a testament of trust and reliability. Their attentiveness to my concerns and their willingness to go the extra mile have solidified my loyalty as a customer. I wholeheartedly recommend Florence Scovel Jewelry to anyone seeking not only exquisite jewelry but also impeccable customer service that values each individual's experience.
A Annette Rushton
2672 days ago

A Christmas Gift Gone Awry

Sharing my experience with Florence Scovel Jewelry, I hoped to spread joy with three special Christmas presents. Placing my order on the UK website, I eagerly awaited their arrival. However, what followed was a saga of delays and disappointments. Promised a 24-hour dispatch, I was surprised to receive the dispatch email over a week later, complete with a non-functional Hermes tracking number. Puzzled, I reached out, only to spend weeks in a frustrating email exchange with no resolution in sight. Asking for an alternative address seemed like a bizarre request. Who has alternative addresses that magically receive missing parcels? To add insult to injury, the company couldn't locate my initial address, leading to a deadlock where I was denied a refund for items I never received. Their solution? A gift card in the same amount, as if that could compensate for the letdown. Frustrated, I turned to Paypal for assistance, hoping for a glimmer of hope in this holiday fiasco. With a deadline set for Florence Scovel Jewelry to respond by, I hold onto a sliver of optimism that this ordeal will reach a resolution by the specified date. A cautionary tale for those seeking seamless online shopping experiences – tread carefully with this company.


Florencescoveljewelry.com is an online jewelry retailer that offers a wide range of fashionable and trendy accessories for both men and women. With their dedication to providing high-quality jewelry at affordable prices, the website has gained popularity among fashion enthusiasts looking for stylish pieces to perfect their look.

Pros and Cons

  • Pros:
  1. Extensive selection of jewelry options
  2. Affordable prices
  3. Frequently updated inventory with new designs
  4. Secure payment options
  5. Easy-to-navigate website
  • Cons:
    1. Limited information on product materials and specifications
    2. No physical stores for in-person shopping
    3. Shipping charges apply on certain orders

    User Experience

    Florencescoveljewelry.com offers a seamless and enjoyable shopping experience for users. The website's clean and intuitive design allows customers to easily browse through the wide range of jewelry available. The search and filter options also make it effortless to find specific products. The website loads quickly and is mobile-friendly, ensuring a smooth user experience across devices.

    Pricing and Value for Money

    Florence Scovel Jewelry strikes a balance between quality and affordability, making their products accessible to a wide range of customers. The pricing of their jewelry is competitive and reasonable, considering the fashionable designs and materials used. Customers can enjoy great value for their money as they receive well-crafted jewelry pieces that complement their style.

    Customer Service

    Florencescoveljewelry.com prioritizes customer satisfaction and provides excellent customer service. Their dedicated support team is responsive and ready to assist customers with any queries or concerns. They offer multiple contact channels, including email and phone support, ensuring customers can reach out easily. Prompt and helpful responses contribute to a positive overall shopping experience.

    Product Quality and Selection

    The jewelry available on Florencescoveljewelry.com is crafted with attention to detail and designed to be durable. The selection ranges from necklaces, bracelets, earrings to rings, and includes a variety of styles to suit different preferences. However, customers may find limited information regarding the materials used in the product descriptions, which could be improved to enhance transparency.

    Website Usability

    The website's user-friendly interface makes it effortless for customers to navigate and find what they need. The homepage showcases featured products and ongoing promotions, ensuring customers are aware of the latest offers. The site's organized categories and search functionality simplify the browsing process, allowing customers to quickly discover their desired jewelry pieces.

    Returns and Exchanges

    Florencescoveljewelry.com offers a hassle-free returns and exchanges policy. If customers are not fully satisfied with their purchase, they can initiate a return within a specified timeframe. The website provides clear instructions on how to return or exchange items, ensuring a smooth process. However, it is important to note that customers may be responsible for return shipping costs, except in cases of defective or incorrect items.

    Promotions and Discounts

    Florence Scovel Jewelry frequently runs promotions and offers discounts, allowing customers to make their desired purchases at even more affordable prices. Subscribing to their newsletter or following them on social media platforms keeps customers informed about the latest deals. Special discount codes are often provided, making shopping on the website even more enticing.


    Florencescoveljewelry.com has garnered a positive reputation as a reliable and reputable online jewelry retailer. With thousands of satisfied customers, the website has received numerous positive reviews praising the quality of their jewelry and prompt delivery service. Their commitment to customer satisfaction and transparent business practices contribute to their strong reputation in the market.

    Payment Options

    Florencescoveljewelry.com offers a variety of secure payment options, providing customers with flexibility and convenience. Customers can choose to pay using major credit cards, including Visa, Mastercard, Discover, and American Express. Additionally, PayPal is also accepted, ensuring a safe and trusted payment process.

    Loyalty Programs

    At present, Florencescoveljewelry.com does not offer a specific loyalty program. However, customers can still benefit from the website's frequent promotions and discounts, allowing them to save while shopping for their favorite jewelry pieces.

    Customer Reviews

    Customer reviews play a crucial role in the decision-making process for potential buyers. Florencescoveljewelry.com features customer reviews on their website, providing valuable insights into the experiences of previous customers. These reviews enable potential buyers to gauge the quality and satisfaction levels associated with specific products, enhancing the overall shopping experience.

    Community Involvement

    Florencescoveljewelry.com actively engages with their customers and the community through various social media platforms. They have a significant following on platforms such as Instagram and Facebook, where they share updates on new products and interact with customers through comments and messages. This community involvement creates a sense of belonging and encourages customer engagement.

    Shipping and Costs

    Florencescoveljewelry.com offers shipping options within the United States and internationally. Domestic shipping rates vary depending on the order's value, and international shipping costs are calculated separately. While the website may occasionally offer free shipping promotions, customers should be aware of the shipping costs associated with their purchase to avoid any surprises during checkout.

    In conclusion, Florencescoveljewelry.com offers an extensive collection of trendy and fashionable jewelry at affordable prices. The website prioritizes customer satisfaction through excellent customer service and a hassle-free returns policy. While they could improve product descriptions to include more information about materials, the overall quality and selection of their jewelry are noteworthy. With a user-friendly website, frequent promotions, and a positive reputation, Florencescoveljewelry.com presents a reputable option for jewelry enthusiasts seeking stylish accessories to enhance their personal style.