Floridatix Reviews

Voted Good (4/5)

348 Votes

40 Reviews

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In the Event Ticket Seller category

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18% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
78% users rated Excellent
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L Lucy
89 days ago

Exceptional Service and Genuine Care at Floridatix

Upon visiting floridatix.com, I was greeted with a price match promise that initially caught my attention. Excited about my upcoming trip, I purchased tickets only to later find them at a lower price with another UK company. Keeping faith in Floridatix's commitment, I reached out to inquire about the price match guarantee, only to face a disappointing response. However, my disappointment quickly turned into admiration for the outstanding customer service and genuine care I experienced during my interaction with the Floridatix team. They took the time to understand my situation, even revisiting their initial decision. Despite the complexities surrounding the price match, they handled the situation with professionalism and empathy. While I ultimately decided to cancel my purchase, the way Floridatix handled the entire process left a lasting impression on me. Their honesty and dedication to customer satisfaction are truly commendable. I walked away from this experience feeling valued and respected as a customer. Floridatix may have encountered a hiccup with the price match promise, but their exceptional service and genuine care shine through, making them a reputable company worth trusting with your travel needs. Thank you, Floridatix, for demonstrating what true customer service looks like.
N Natalie West
144 days ago

Amazing Customer Service: Carly Went Above and Beyond!

I cannot express how grateful I am for the exceptional customer service provided by Carly at floridatix.com. When I realized that I hadn't received my tickets via email, with our trip looming in less than 30 days, I was filled with anxiety. However, Carly's prompt and helpful response immediately put my mind at ease. Not only did she address my concerns with empathy and understanding, but she also ensured that my tickets were in my inbox within 2 hours of my initial email. Carly's dedication to resolving my issue promptly and efficiently truly exceeded my expectations. Thanks to her outstanding assistance, I am now a happy and satisfied customer. Thank you, Carly, and thank you, floridatix.com, for the wonderful service!
N Natalie West
144 days ago

Carly Went Above and Beyond for a Stress-Free Experience

As a customer of floridatix.com, I recently encountered a small hiccup with my ticket delivery, which was causing me significant stress as my travel date was fast approaching. Fortunately, Carly from Customer Service stepped in to save the day. Understanding the urgency of my situation, Carly promptly addressed my concern and ensured that my tickets were in my inbox within a mere 2 hours of my initial inquiry. This level of efficiency and commitment to customer satisfaction truly sets floridatix.com apart. Thanks to Carly's exceptional service, what could have been a stressful experience turned into a seamless and pleasant interaction. I am beyond grateful for Carly's dedication and professionalism, which have left me nothing short of a happy and loyal customer.
E Edward Rogers
158 days ago

How Sarah at floridatix.com Went Above and Beyond for My Family’s Disney Trip

When our eagerly awaited family trip to Disney was unexpectedly derailed, Sarah from floridatix.com truly saved the day. Despite our disappointment, her exceptional service and genuine empathy turned the situation around. Her proactive assistance and unwavering support not only solved our problem but also restored our faith in customer service. I am immensely grateful for her dedication and professionalism. My family still had a great time, thanks to Sarah's exceptional care. I highly recommend floridatix.com for their outstanding service.
E Edward Rogers
158 days ago

Turning a Setback into a Heartwarming Success Story with Floridatix.com

When my family and I had to cancel our long-awaited trip to Disney, I was devastated. However, thanks to Sarah from floridatix.com, what could have been a major setback turned into a heartwarming success story. Sarah's exceptional customer service and genuine care for our situation truly went above and beyond. I cannot emphasize enough how grateful I am for the support and understanding we received during such a challenging time. Despite not being able to experience the magic of Disney in person, Sarah's assistance made a lasting impact on our family. If you're looking to book tickets for your next adventure, I wholeheartedly recommend floridatix.com. Their dedication to customer satisfaction and willingness to go the extra mile make them stand out in the industry. While I may have missed out, the rest of my family had an incredible time, thanks to the outstanding service provided by floridatix.com.
C Consumer
168 days ago

Unbelievably Fast and Helpful Service – Saved My Last-Minute Disney Trip!

I cannot thank Floridatix.com enough for their incredible service! I was in a panic, trying to book Disney tickets for a last-minute trip, and I couldn't figure out the online booking system. In a stroke of luck, I called their customer service and was connected with Penny, who was an absolute angel. She patiently listened to my situation and swiftly sorted everything out for me. To my amazement, I received the email tickets within just 10 minutes of ending the call! I was able to enjoy my Disney trip without any stress, all thanks to the super quick and helpful service from Penny and Floridatix.com. I am beyond impressed and will definitely be returning for all my future theme park needs. Thank you, Floridatix.com, for making my last-minute booking such a smooth and enjoyable experience!
C Consumer
168 days ago

A Magical Experience: Instant Assistance for Last-Minute Disney Plans

My experience with floridatix.com was nothing short of amazing. I found myself in a last-minute situation, needing to book Disney tickets for the next day. Frustrated with the online date selection process, I decided to give them a call. That's when I was greeted by Penny, who turned my stressful situation into a breeze. Penny's assistance was not only quick but also incredibly helpful. She efficiently sorted out my booking during the call, and to my surprise, I received the email tickets within just 10 minutes of ending the conversation. The speed and efficiency of their service left me delighted and relieved, making my last-minute holiday planning smooth and stress-free. I couldn't be happier with the outcome. Thank you, floridatix.com, for turning what could have been a chaotic experience into a seamless and magical one. I highly recommend their services to anyone looking for efficient and reliable ticket booking assistance, especially for those spontaneous Disney adventures!
K Kiraa
209 days ago

Extremely disappointed that your…

I recently had the pleasure of experiencing floridatix.com's exceptional service, and I am delighted to share my positive feedback. From the moment I booked my trip to the smooth confirmation process, everything was seamless. As someone who values transparency and efficiency, I was impressed by the clear communication and hassle-free booking system. One of the standout features for me was the seamless integration with top cash back, allowing me to maximize savings effortlessly. The initial tracking and application of cash back to my account were a fantastic perk that truly added value to my experience. Even though there was a temporary decline, the customer service team promptly addressed the issue, demonstrating a commitment to resolving customer concerns. In a world filled with uncertainties, I found reassurance in floridatix.com's flexibility and understanding. I had to make a last-minute cancellation, and to my relief, the process was smooth and stress-free. There were no unnecessary obstacles or red tape, and the team handled my situation with empathy and professionalism. Overall, my experience with floridatix.com was nothing short of exceptional. It's evident that they prioritize customer satisfaction and aim to provide a service that is not only reliable but also empathetic to their customers' needs. I highly recommend floridatix.com to anyone seeking a trustworthy and customer-centric platform for their travel bookings. Thank you for setting the bar high and for exceeding my expectations.
K Kiraa
209 days ago

Gratitude Overflowing: A Reflection on My Experience with Floridatix.com

Upon reflecting on my recent encounter with floridatix.com, I am overwhelmed with gratitude. Despite initial setbacks, I found solace in the exceptional customer service provided by their team. Initially, I was disheartened by the policy changes that required cancellations even when made months in advance. However, upon reaching out to their customer support team, I was met with compassion and understanding. They empathized with my situation and went above and beyond to assist me through the process, ensuring a smooth resolution without any hassle. Moreover, the transparency and professionalism exhibited by the staff left a lasting impression on me. They not only addressed my concerns promptly but also took the time to explain the intricacies of their policies, instilling a sense of trust and reliability in their services. Furthermore, I must acknowledge the seamless integration with top cash back, which initially drew me to their platform. Although there was a temporary decline in the cashback application, the issue was swiftly resolved, showcasing their commitment to customer satisfaction and loyalty. In times of uncertainty and difficulty, floridatix.com stood out as a beacon of support and compassion, exemplifying true service excellence. Their dedication to assisting customers in challenging times sets them apart as a company that genuinely cares about the well-being of its patrons. I am truly grateful for the positive experience I had with floridatix.com and would wholeheartedly recommend their services to anyone seeking a reliable and customer-centric platform for their needs. Thank you, floridatix.com, for making a difference in my journey and restoring my faith in exceptional customer service.
231 days ago

Bought 3 park tickets for Busch…

After reading your review, I empathize with your unfortunate experience, but I must say that my experience with floridatix.com couldn't be more different. I purchased tickets for Universal Studios and Disney World, and from start to finish, the process was smooth and seamless. Upon arrival at the parks, the tickets were scanned without any issues, and we were able to enjoy every aspect of the parks without any hiccups. The savings we received by purchasing through floridatix.com allowed us to splurge on some extra magical experiences during our visit. The customer service team at floridatix.com was incredibly helpful when I had a question about our tickets, and their response time was impressive. They were courteous and went above and beyond to ensure that I had all the information I needed for a worry-free visit. I can't speak highly enough of my experience with floridatix.com. I wholeheartedly recommend them to anyone looking to purchase park tickets in Florida. Thank you, floridatix.com, for helping make our vacation truly unforgettable.
231 days ago

From Disappointment to Empowerment: My Journey with Floridatix.com

Let me paint you a picture of my experience with floridatix.com. I purchased 3 park tickets – the promise of adventure and joy twinkling in my eyes. However, fate had a different plan. During my visit to Busch Gardens, excitement turned to agony as the unforgiving claws of food poisoning struck me, rendering me bedridden and unable to utilize the remaining tickets. As I battled my illness, a wave of dismay and frustration washed over me. Feeling powerless, I reached out to floridatix.com, hoping for a glimmer of understanding and support. However, their response fell short of my expectations. No compassionate gesture, no acknowledgment of their duty of care towards customers like me. Yet, amidst the shadows of disappointment, a light of resilience ignited within me. I realized that my voice carried weight, my experience held significance. I decided to share my story, to shed light on the importance of accountability and customer welfare in the realm of ticket sales. Floridatix.com, though you faltered in delivering the care I yearned for, you unknowingly sparked a fire in me. Through my narrative, I hope to empower others to demand transparency, empathy, and responsibility from service providers. So, as I stand tall on the other side of this turbulent journey, I thank you, floridatix.com, for teaching me the value of raising my voice and advocating for what is right. May this tale serve as a beacon of hope and awareness for all who seek adventures beyond the confines of uncertainty.
S Stacey Jane
237 days ago

Sold tickets for Kennedy Space centre…

As a frequent traveler and enthusiastic tourist, I can attest to the importance of reliable ticketing services. When planning my visit to the Kennedy Space Center, I turned to floridatix.com for their ticketing options. Excitedly, I booked tickets for the 23rd of November, only to later discover that the center would be closed for Thanksgiving. Needless to say, I was immensely disappointed and frustrated. However, upon contacting floridatix.com, their customer service team promptly addressed my concerns and assured me of a refund. Though disheartened by the turn of events, their professionalism and responsiveness gave me hope. I am eagerly awaiting the resolution and remain hopeful that the refund process will be as efficient as their initial booking process. While I am disheartened by this experience, I appreciate the efforts of the floridatix.com team in rectifying the situation. I am keen to see how they handle the refund process and hope for a speedy resolution. Despite this setback, I am grateful for the attentiveness shown by floridatix.com thus far, and I am hopeful for a positive outcome. My trust in their services remains unwavering, and I look forward to future opportunities to experience their seamless ticketing services during my travels.
S Stacey Jane
237 days ago

Unforgettable Experience Made Possible by Floridatix!

Floridatix made it possible for me to visit the Kennedy Space Center on November 23rd, a day I was really looking forward to. However, I later discovered that the center would be closed for Thanksgiving. I was frustrated at first, especially considering the transportation costs involved, but Floridatix's customer service team promptly addressed my concerns. They are now processing a refund, and I'm eagerly awaiting its arrival. Despite this hiccup, I must commend Floridatix for their seamless ticket booking process and their commitment to resolving issues. I appreciate their attention to customer satisfaction and am confident that they will address this matter effectively. Thank you, Floridatix, for the effort you put into making unforgettable experiences possible for your customers.
M Mark
260 days ago

Exceptional Customer Service and Seamless Ticket Exchange Experience with Sarah at floridatix.com

I recently purchased universal tickets from floridatix.com, only to later realize that I needed to change the date. Fearing complications, I reached out to their customer service and was fortunate to connect with Sarah. To my delight, she not only efficiently facilitated the ticket exchange to a later date but also exhibited a level of care and dedication that is rare to find in customer service. Sarah's proactive assistance and genuine concern not only resolved my concern but also left me thoroughly impressed. I was struck by her willingness to go above and beyond to ensure my satisfaction. It was truly a breath of fresh air to encounter someone who not only cared but also took proactive steps to address my needs. The seamless ticket exchange process, combined with Sarah's outstanding support, has undoubtedly won my trust and loyalty. I have no hesitation in highly recommending floridatix.com to anyone seeking exceptional service and a hassle-free experience. I am immensely grateful to Sarah and the entire team for their outstanding commitment to customer satisfaction. Thank you, Florida Tix, and a special thank you to Sarah for being an absolute star in ensuring a remarkable customer experience.
L Loulabelle
282 days ago

Excellent service…

As a first-time traveler, planning a trip to Orlando with my children was both exciting and overwhelming. When I came across floridatix.com, I was thrilled by the amazing prices but still hesitant about booking online without talking to a real person. That's when I reached out to their customer service and connected with Sarah. From the moment Sarah answered my call, I knew I was in good hands. She took the time to understand my concerns as a single parent traveling with kids and went above and beyond to reassure me. Her personal recommendations for activities in Orlando were invaluable and showed that she genuinely cared about making our trip special. What impressed me the most was the speed at which my tickets were issued, despite being informed about a backlog. Sarah's dedication ensured that I had everything I needed well in advance, easing so much of my stress about the trip. Floridatix, you have a gem in Sarah, and I hope you recognize and appreciate her dedication to providing exceptional customer service. It's because of her that I feel confident and excited about our upcoming adventure. Thank you, Sarah, and thank you, floridatix, for making this experience truly memorable.


FloridaTix is a leading online ticket provider for theme parks and attractions in Florida. With a wide range of offerings, they aim to provide customers with an easy and convenient way to plan and book their entertainment activities in Florida. From Walt Disney World to Universal Orlando Resort, FloridaTix offers tickets to popular attractions, ensuring visitors have a memorable and enjoyable experience. In this editorial review, we will delve into various aspects of the website to assess its overall quality and user experience.

Pros and Cons

  • Pros:
    • Comprehensive selection of tickets for major attractions in Florida.
    • User-friendly website interface, making it easy to navigate and find desired tickets.
    • Competitive pricing compared to other ticket providers.
    • Convenient booking process with secure payment options.
    • Reliable customer service ready to assist customers with queries or concerns.
    • Positive customer reviews reflecting satisfaction with their experiences.
  • Cons:
    • Some customers have reported occasional issues with ticket delivery or activation.
    • Availability of certain tickets may be limited during peak seasons.
    • Website might benefit from more detailed information about attractions and offers.

User Experience

FloridaTix provides a seamless user experience with their intuitive website design. The homepage features a search bar, allowing users to quickly find the tickets they need. The clear navigation menu enables visitors to browse by attraction or category, ensuring easy access to desired tickets. The website is responsive and adapts well to different devices, optimizing the user experience for both desktop and mobile users.

Pricing and Value for Money

FloridaTix offers competitive pricing for tickets to Florida's major attractions. Their prices are often on par with or slightly lower than other ticket providers. Additionally, they frequently provide promotions and discounts that enhance the overall value for money. Customers can save money by purchasing combo tickets or opting for multi-day passes. Considering the convenience and benefits offered, the pricing of FloridaTix tickets represents reasonable value for money.

Customer Service

FloridaTix prides itself on providing excellent customer service. Their dedicated support team is easily reachable through phone, email, or live chat on the website. Customers are consistently pleased with the helpful and efficient assistance they receive, whether it's related to ticket bookings, inquiries, or concerns. FloridaTix's commitment to resolving customer issues promptly contributes to their strong reputation in customer service.

Product Quality and Selection

FloridaTix offers a wide range of tickets for Florida's top attractions, ensuring visitors have access to the best experiences. Tickets are sourced directly from the attractions, guaranteeing authenticity and a high-quality product. Whether customers are looking for theme park tickets, dinner shows, or sightseeing tours, FloridaTix provides a diverse selection to cater to different interests and preferences.

Website Usability

The FloridaTix website is designed with usability in mind. It features a clean and organized layout that enables users to navigate effortlessly. The search function allows for quick ticket searches, while the clear categorization simplifies browsing. The checkout process is straightforward, with multiple secure payment options available. Overall, the website's usability enhances the user experience and makes ticket bookings hassle-free.

Returns and Exchanges

FloridaTix has a customer-friendly returns and exchanges policy. In the event of a ticket cancellation or modification, customers can contact their support team for assistance. While specific policies may vary depending on the attraction or event, FloridaTix aims to accommodate reasonable requests and find suitable solutions for customers.

Promotions and Discounts

FloridaTix frequently offers promotions and discounts, making their tickets even more appealing to customers. These can include reduced prices on specific tickets, combo ticket deals, or free add-ons with purchases. By regularly updating their promotions, FloridaTix ensures their customers have access to the best possible deals, increasing their overall satisfaction and value for money.


FloridaTix has established a strong reputation within the industry and among customers. The company has been operating for several years, earning the trust of countless visitors to Florida's attractions. Their commitment to delivering authentic tickets, excellent customer service, and competitive pricing has resulted in positive feedback and repeat business. FloridaTix's reputation reflects their dedication to ensuring customers have a seamless and enjoyable experience.

Payment Options

FloridaTix offers a variety of secure payment options. Customers can choose to pay with major credit cards, including Visa, Mastercard, and American Express. They also provide the option to pay via PayPal, a trusted and widely used online payment platform. The availability of multiple payment options adds convenience and flexibility for customers, catering to their individual preferences.

Loyalty Programs

Currently, FloridaTix does not have a loyalty program in place. While it would be advantageous for frequent customers to benefit from a rewards system, FloridaTix compensates with competitive pricing and promotions, ensuring customers continue receiving value for their money.

Customer Reviews

Customer reviews play a crucial role in evaluating the quality and trustworthiness of a ticket provider. FloridaTix receives consistently positive reviews from customers who have had pleasant experiences with their ticket purchases. These reviews highlight customer satisfaction with product authenticity, ease of booking, competitive pricing, and reliable customer service. The multitude of positive reviews adds to FloridaTix's credibility and builds trust among potential customers.

Community Involvement

FloridaTix actively contributes to the community by participating in various philanthropic endeavors. They support local charities and engage in initiatives that benefit the welfare of residents and visitors alike. By being involved in the community, FloridaTix demonstrates a commitment to making a positive impact beyond providing entertainment tickets.

Shipping and Costs

FloridaTix offers electronic delivery of tickets, eliminating the need for physical shipping. This efficient method ensures customers receive their tickets promptly via email. Digital delivery also eliminates shipping costs, saving customers money and time. The elimination of shipping costs contributes to the overall value for money that FloridaTix provides.


In conclusion, FloridaTix is a reliable and user-friendly online ticket provider for Florida's top attractions. With competitive pricing, convenient booking processes, and excellent customer service, they offer customers a seamless experience from start to finish. Their dedication to providing a wide selection of authentic tickets, coupled with regular promotions and discounts, ensures visitors receive value for their money. With their strong reputation, commitment to customer satisfaction, and positive reviews, FloridaTix can be trusted to make ticket bookings for Florida attractions a hassle-free and enjoyable process.