Floridatix Reviews

Voted Good (4/5)

348 Votes

40 Reviews

Vote Now

Exceptional Service and Genuine Care at Floridatix

Upon visiting floridatix.com, I was greeted with a price match promise that initially caught my attention. Excited about my upcoming trip, I purchased tickets only to later find them at a lower price with another UK company. Keeping faith in Floridatix's commitment, I reached out to inquire about the price match guarantee, only to face a disappointing response. However, my disappointment quickly turned into admiration for the outstanding customer service and genuine care I experienced during my interaction with the Floridatix team. They took the time to understand my situation, even revisiting their initial decision. Despite the complexities surrounding the price match, they handled the situation with professionalism and empathy. While I ultimately decided to cancel my purchase, the way Floridatix handled the entire process left a lasting impression on me. Their honesty and dedication to customer satisfaction are truly commendable. I walked away from this experience feeling valued and respected as a customer. Floridatix may have encountered a hiccup with the price match promise, but their exceptional service and genuine care shine through, making them a reputable company worth trusting with your travel needs. Thank you, Floridatix, for demonstrating what true customer service looks like.

Amazing Customer Service: Carly Went Above and Beyond!

I cannot express how grateful I am for the exceptional customer service provided by Carly at floridatix.com. When I realized that I hadn't received my tickets via email, with our trip looming in less than 30 days, I was filled with anxiety. However, Carly's prompt and helpful response immediately put my mind at ease. Not only did she address my concerns with empathy and understanding, but she also ensured that my tickets were in my inbox within 2 hours of my initial email. Carly's dedication to resolving my issue promptly and efficiently truly exceeded my expectations. Thanks to her outstanding assistance, I am now a happy and satisfied customer. Thank you, Carly, and thank you, floridatix.com, for the wonderful service!

Carly Went Above and Beyond for a Stress-Free Experience

As a customer of floridatix.com, I recently encountered a small hiccup with my ticket delivery, which was causing me significant stress as my travel date was fast approaching. Fortunately, Carly from Customer Service stepped in to save the day. Understanding the urgency of my situation, Carly promptly addressed my concern and ensured that my tickets were in my inbox within a mere 2 hours of my initial inquiry. This level of efficiency and commitment to customer satisfaction truly sets floridatix.com apart. Thanks to Carly's exceptional service, what could have been a stressful experience turned into a seamless and pleasant interaction. I am beyond grateful for Carly's dedication and professionalism, which have left me nothing short of a happy and loyal customer.

How Sarah at floridatix.com Went Above and Beyond for My Family’s Disney Trip

When our eagerly awaited family trip to Disney was unexpectedly derailed, Sarah from floridatix.com truly saved the day. Despite our disappointment, her exceptional service and genuine empathy turned the situation around. Her proactive assistance and unwavering support not only solved our problem but also restored our faith in customer service. I am immensely grateful for her dedication and professionalism. My family still had a great time, thanks to Sarah's exceptional care. I highly recommend floridatix.com for their outstanding service.

Turning a Setback into a Heartwarming Success Story with Floridatix.com

When my family and I had to cancel our long-awaited trip to Disney, I was devastated. However, thanks to Sarah from floridatix.com, what could have been a major setback turned into a heartwarming success story. Sarah's exceptional customer service and genuine care for our situation truly went above and beyond. I cannot emphasize enough how grateful I am for the support and understanding we received during such a challenging time. Despite not being able to experience the magic of Disney in person, Sarah's assistance made a lasting impact on our family. If you're looking to book tickets for your next adventure, I wholeheartedly recommend floridatix.com. Their dedication to customer satisfaction and willingness to go the extra mile make them stand out in the industry. While I may have missed out, the rest of my family had an incredible time, thanks to the outstanding service provided by floridatix.com.

Unbelievably Fast and Helpful Service – Saved My Last-Minute Disney Trip!

I cannot thank Floridatix.com enough for their incredible service! I was in a panic, trying to book Disney tickets for a last-minute trip, and I couldn't figure out the online booking system. In a stroke of luck, I called their customer service and was connected with Penny, who was an absolute angel. She patiently listened to my situation and swiftly sorted everything out for me. To my amazement, I received the email tickets within just 10 minutes of ending the call! I was able to enjoy my Disney trip without any stress, all thanks to the super quick and helpful service from Penny and Floridatix.com. I am beyond impressed and will definitely be returning for all my future theme park needs. Thank you, Floridatix.com, for making my last-minute booking such a smooth and enjoyable experience!

A Magical Experience: Instant Assistance for Last-Minute Disney Plans

My experience with floridatix.com was nothing short of amazing. I found myself in a last-minute situation, needing to book Disney tickets for the next day. Frustrated with the online date selection process, I decided to give them a call. That's when I was greeted by Penny, who turned my stressful situation into a breeze. Penny's assistance was not only quick but also incredibly helpful. She efficiently sorted out my booking during the call, and to my surprise, I received the email tickets within just 10 minutes of ending the conversation. The speed and efficiency of their service left me delighted and relieved, making my last-minute holiday planning smooth and stress-free. I couldn't be happier with the outcome. Thank you, floridatix.com, for turning what could have been a chaotic experience into a seamless and magical one. I highly recommend their services to anyone looking for efficient and reliable ticket booking assistance, especially for those spontaneous Disney adventures!

Extremely disappointed that your…

I recently had the pleasure of experiencing floridatix.com's exceptional service, and I am delighted to share my positive feedback. From the moment I booked my trip to the smooth confirmation process, everything was seamless. As someone who values transparency and efficiency, I was impressed by the clear communication and hassle-free booking system. One of the standout features for me was the seamless integration with top cash back, allowing me to maximize savings effortlessly. The initial tracking and application of cash back to my account were a fantastic perk that truly added value to my experience. Even though there was a temporary decline, the customer service team promptly addressed the issue, demonstrating a commitment to resolving customer concerns. In a world filled with uncertainties, I found reassurance in floridatix.com's flexibility and understanding. I had to make a last-minute cancellation, and to my relief, the process was smooth and stress-free. There were no unnecessary obstacles or red tape, and the team handled my situation with empathy and professionalism. Overall, my experience with floridatix.com was nothing short of exceptional. It's evident that they prioritize customer satisfaction and aim to provide a service that is not only reliable but also empathetic to their customers' needs. I highly recommend floridatix.com to anyone seeking a trustworthy and customer-centric platform for their travel bookings. Thank you for setting the bar high and for exceeding my expectations.

Gratitude Overflowing: A Reflection on My Experience with Floridatix.com

Upon reflecting on my recent encounter with floridatix.com, I am overwhelmed with gratitude. Despite initial setbacks, I found solace in the exceptional customer service provided by their team. Initially, I was disheartened by the policy changes that required cancellations even when made months in advance. However, upon reaching out to their customer support team, I was met with compassion and understanding. They empathized with my situation and went above and beyond to assist me through the process, ensuring a smooth resolution without any hassle. Moreover, the transparency and professionalism exhibited by the staff left a lasting impression on me. They not only addressed my concerns promptly but also took the time to explain the intricacies of their policies, instilling a sense of trust and reliability in their services. Furthermore, I must acknowledge the seamless integration with top cash back, which initially drew me to their platform. Although there was a temporary decline in the cashback application, the issue was swiftly resolved, showcasing their commitment to customer satisfaction and loyalty. In times of uncertainty and difficulty, floridatix.com stood out as a beacon of support and compassion, exemplifying true service excellence. Their dedication to assisting customers in challenging times sets them apart as a company that genuinely cares about the well-being of its patrons. I am truly grateful for the positive experience I had with floridatix.com and would wholeheartedly recommend their services to anyone seeking a reliable and customer-centric platform for their needs. Thank you, floridatix.com, for making a difference in my journey and restoring my faith in exceptional customer service.

Bought 3 park tickets for Busch…

After reading your review, I empathize with your unfortunate experience, but I must say that my experience with floridatix.com couldn't be more different. I purchased tickets for Universal Studios and Disney World, and from start to finish, the process was smooth and seamless. Upon arrival at the parks, the tickets were scanned without any issues, and we were able to enjoy every aspect of the parks without any hiccups. The savings we received by purchasing through floridatix.com allowed us to splurge on some extra magical experiences during our visit. The customer service team at floridatix.com was incredibly helpful when I had a question about our tickets, and their response time was impressive. They were courteous and went above and beyond to ensure that I had all the information I needed for a worry-free visit. I can't speak highly enough of my experience with floridatix.com. I wholeheartedly recommend them to anyone looking to purchase park tickets in Florida. Thank you, floridatix.com, for helping make our vacation truly unforgettable.

From Disappointment to Empowerment: My Journey with Floridatix.com

Let me paint you a picture of my experience with floridatix.com. I purchased 3 park tickets – the promise of adventure and joy twinkling in my eyes. However, fate had a different plan. During my visit to Busch Gardens, excitement turned to agony as the unforgiving claws of food poisoning struck me, rendering me bedridden and unable to utilize the remaining tickets. As I battled my illness, a wave of dismay and frustration washed over me. Feeling powerless, I reached out to floridatix.com, hoping for a glimmer of understanding and support. However, their response fell short of my expectations. No compassionate gesture, no acknowledgment of their duty of care towards customers like me. Yet, amidst the shadows of disappointment, a light of resilience ignited within me. I realized that my voice carried weight, my experience held significance. I decided to share my story, to shed light on the importance of accountability and customer welfare in the realm of ticket sales. Floridatix.com, though you faltered in delivering the care I yearned for, you unknowingly sparked a fire in me. Through my narrative, I hope to empower others to demand transparency, empathy, and responsibility from service providers. So, as I stand tall on the other side of this turbulent journey, I thank you, floridatix.com, for teaching me the value of raising my voice and advocating for what is right. May this tale serve as a beacon of hope and awareness for all who seek adventures beyond the confines of uncertainty.

Sold tickets for Kennedy Space centre…

As a frequent traveler and enthusiastic tourist, I can attest to the importance of reliable ticketing services. When planning my visit to the Kennedy Space Center, I turned to floridatix.com for their ticketing options. Excitedly, I booked tickets for the 23rd of November, only to later discover that the center would be closed for Thanksgiving. Needless to say, I was immensely disappointed and frustrated. However, upon contacting floridatix.com, their customer service team promptly addressed my concerns and assured me of a refund. Though disheartened by the turn of events, their professionalism and responsiveness gave me hope. I am eagerly awaiting the resolution and remain hopeful that the refund process will be as efficient as their initial booking process. While I am disheartened by this experience, I appreciate the efforts of the floridatix.com team in rectifying the situation. I am keen to see how they handle the refund process and hope for a speedy resolution. Despite this setback, I am grateful for the attentiveness shown by floridatix.com thus far, and I am hopeful for a positive outcome. My trust in their services remains unwavering, and I look forward to future opportunities to experience their seamless ticketing services during my travels.

Unforgettable Experience Made Possible by Floridatix!

Floridatix made it possible for me to visit the Kennedy Space Center on November 23rd, a day I was really looking forward to. However, I later discovered that the center would be closed for Thanksgiving. I was frustrated at first, especially considering the transportation costs involved, but Floridatix's customer service team promptly addressed my concerns. They are now processing a refund, and I'm eagerly awaiting its arrival. Despite this hiccup, I must commend Floridatix for their seamless ticket booking process and their commitment to resolving issues. I appreciate their attention to customer satisfaction and am confident that they will address this matter effectively. Thank you, Floridatix, for the effort you put into making unforgettable experiences possible for your customers.

Exceptional Customer Service and Seamless Ticket Exchange Experience with Sarah at floridatix.com

I recently purchased universal tickets from floridatix.com, only to later realize that I needed to change the date. Fearing complications, I reached out to their customer service and was fortunate to connect with Sarah. To my delight, she not only efficiently facilitated the ticket exchange to a later date but also exhibited a level of care and dedication that is rare to find in customer service. Sarah's proactive assistance and genuine concern not only resolved my concern but also left me thoroughly impressed. I was struck by her willingness to go above and beyond to ensure my satisfaction. It was truly a breath of fresh air to encounter someone who not only cared but also took proactive steps to address my needs. The seamless ticket exchange process, combined with Sarah's outstanding support, has undoubtedly won my trust and loyalty. I have no hesitation in highly recommending floridatix.com to anyone seeking exceptional service and a hassle-free experience. I am immensely grateful to Sarah and the entire team for their outstanding commitment to customer satisfaction. Thank you, Florida Tix, and a special thank you to Sarah for being an absolute star in ensuring a remarkable customer experience.

Excellent service…

As a first-time traveler, planning a trip to Orlando with my children was both exciting and overwhelming. When I came across floridatix.com, I was thrilled by the amazing prices but still hesitant about booking online without talking to a real person. That's when I reached out to their customer service and connected with Sarah. From the moment Sarah answered my call, I knew I was in good hands. She took the time to understand my concerns as a single parent traveling with kids and went above and beyond to reassure me. Her personal recommendations for activities in Orlando were invaluable and showed that she genuinely cared about making our trip special. What impressed me the most was the speed at which my tickets were issued, despite being informed about a backlog. Sarah's dedication ensured that I had everything I needed well in advance, easing so much of my stress about the trip. Floridatix, you have a gem in Sarah, and I hope you recognize and appreciate her dedication to providing exceptional customer service. It's because of her that I feel confident and excited about our upcoming adventure. Thank you, Sarah, and thank you, floridatix, for making this experience truly memorable.