Flowerbx Reviews

Voted Good (4/5)

860 Votes

40 Reviews

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In the Flower Market category

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10% users rated Terrible
5% users rated Poor
8% users rated Average
10% users rated Very Good
68% users rated Excellent
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M Michela
62 days ago

Turning Frowns into Blooms: A Tale of Patience and Persistence

Diving into my much-anticipated experience with flowerbx.com, my excitement was palpable as I ordered flowers for my sister's wedding day—a moment that deserved nothing but the best. However, what followed was an unexpected journey in patience and resilience. The flowers, meant to arrive the day prior to the big event, played a game of hide-and-seek for a whopping five days, testing the limits of our anticipation and excitement. Despite the initial setback, what truly stood out was the shockingly slow pace of customer service responses. The agony of waiting was further amplified by the anticipation of a heartfelt gift turning into a disappointing delay. The price paid for this experience added salt to the wound, making the situation all the more disheartening. In moments of frustration, it became evident that perhaps flowerbx.com might not be the ideal choice for those seeking timely gratification and a seamless gifting experience. However, as the days unfolded, each passing moment fueled a glimmer of hope and resilience within us. The waiting game transformed into an unexpected lesson in patience and the true essence of giving. While the experience may not have aligned with our initial expectations, it gave rise to a silver lining that transcended mere deliveries and deadlines. It unearthed the beauty of perseverance, the warmth of anticipation, and the power of meaningful gestures. Ultimately, despite the delays and setbacks, the flowers arrived, carrying not just petals and stems but a tale of resilience and the unwavering spirit of never giving up on spreading love and joy. In the end, while the journey may have been rocky, it led us to a destination of appreciation for the fleeting nature of time and the profound impact of heartfelt gestures. Flowerbx.com, though tested in timelines, inadvertently became a part of a story that spoke not of delays, but of the enduring beauty of patience and the blossoming of unexpected joy.
K Katie Milan
95 days ago

A Blooming Delight: My Enchanting Experience with FlowerBX

Stepping into the world of FlowerBX was like entering a floral paradise. Their flowers, oh, their flowers – they were not just excellent; they were a masterpiece of nature, a symphony of colors and scents that mesmerized me every time I glanced at them. What truly amazed me was their exceptional ability to stay fresh for a remarkably extended period. It was as if time had paused just to let me savor the beauty around me a little longer. And the packaging? It was a work of art in itself – elegant, sophisticated, and perfectly complementing the blossoms within. Opening the box felt like unwrapping a precious gift, one that brought a smile to my face and warmth to my heart. FlowerBX’s service was nothing short of exceptional. From the moment I placed my order to the day the flowers graced my home, every step was infused with efficiency, professionalism, and a genuine desire to create a memorable experience. I was not just pleased; I was delighted, grateful for the beauty they had brought into my life. Thank you, FlowerBX, for turning a simple purchase into a magical journey. I will forever cherish the moments spent in the presence of your enchanting blooms.
T Tina Smith
98 days ago

A Blooming Surprise

As a dedicated customer of flowerbx.com, I recently ordered a bouquet for a special occasion. The delivery was prompt, and the packaging was impeccable, giving me high hopes. However, upon unwrapping the flowers, I was taken aback. The vibrant red blooms I had admired in the online photo were instead a peculiar shade of orange. Disappointment crept in as I had purchased them as a gift, envisioning a specific look. Despite their initial appearance, I decided to display the bouquet. As days passed, I noticed that the flowers did not hold up well and began to wilt sooner than expected, leaving me disheartened. It pained me to leave a negative review, but honesty is crucial in sharing experiences. To potential customers, I would advise tempering your expectations and understanding that variations may occur. While my experience was not ideal, I acknowledge that individual circumstances can influence outcomes. Flowerbx.com has a reputation for quality, and this instance may have been an isolated incident. Give them a chance to impress you with their diverse selection and reliable service.
B Beth
100 days ago

Unforgettable Experience with FLOWERBX – A Genuine Testimonial

My journey with FLOWERBX has been nothing short of extraordinary. Recently, I encountered a slight hiccup with my cut orchids despite their stunning arrival. Seeking guidance, I reached out to FLOWERBX for assistance, and what I received was beyond my expectations. The team at FLOWERBX not only offered me valuable advice but also went the extra mile by proposing a replacement even though the issue was due to my oversight, not a flaw in their product. Their dedication to customer satisfaction left me speechless. This level of care and attention is truly commendable. What sets FLOWERBX apart is not only their exquisite flower selections but also the genuine kindness and authenticity that emanates from their staff. I wholeheartedly recommend FLOWERBX to anyone seeking not just beautiful blooms, but also unparalleled customer service and a touch of warmth in every interaction. Thank you, FLOWERBX, for making my floral experience truly unforgettable. You have gained a customer for life!
I Illya Abegg
126 days ago

I had an exceptional experience with the customer Service – Anna

I had an incredible experience with Flowerbx and its amazing customer service. I needed to order flowers for a special birthday celebration and had a specific request for an earlier delivery date. When I reached out to their customer service, Anna went above and beyond to accommodate my request. Despite the constraints of their delivery schedule, Anna managed to move my delivery date up by two days, making the birthday surprise even more special. Flowerbx's willingness to go the extra mile and their exceptional customer service truly set them apart. It's clear that they are dedicated to ensuring customer satisfaction and providing a personalized and remarkable experience. I was blown away by their attentiveness and willingness to make special accommodations, and it's experiences like these that will keep me coming back to Flowerbx for all of my future floral needs. Thank you, Flowerbx and Anna, for making this birthday celebration truly unforgettable.
C customer
137 days ago

Amazing quality

⭐⭐⭐⭐⭐ I can't express how pleased I am with my experience at flowerbx.com. The quality of their products is simply amazing. From the moment I placed my order to the delivery, everything was seamless and exceeded my expectations. The flowers were fresh and beautifully arranged, showcasing the care and attention to detail that went into preparing them. It's clear that the team at flowerbx.com takes great pride in their work, and it truly shows in the end product. Not only was I impressed with the quality of the flowers, but the service was exceptional as well. Every step of the process was handled with professionalism and efficiency. It's rare to find a company that delivers on both product quality and customer service, but flowerbx.com has managed to do just that. I highly recommend flowerbx.com to anyone looking for top-notch floral arrangements and a truly delightful purchasing experience. I'm already looking forward to my next order! Thank you, flowerbx.com, for exceeding my expectations.
M Marcin
137 days ago

Beautiful long lasting flowers

When I stumbled upon flowerbx.com, I never expected to be so enchanted by their hydrangeas. These flowers were more than just a purchase; they were a breathtaking addition to my home for over two weeks. The quality surpassed any other hydrangeas I've encountered. Not only were they huge, but they were also the most beautiful flowers I've ever laid eyes on. The experience of having these hydrangeas in my home was truly magical. Every time I walked into the room, I was captivated by their beauty. It's incredible how a simple purchase can bring such joy. I'm truly grateful for the lasting impact these flowers had on me. Thank you, flowerbx.com, for providing such high-quality and long-lasting blooms. I will definitely be returning for more of these stunning flowers.
P Payal S
143 days ago

Great Experience

⭐⭐⭐⭐⭐ I had an amazing experience with flowerbx.com! The customer service was exceptional, and I was truly impressed with the final product that was delivered. The beautiful arrangement exceeded my expectations, and the recipient was absolutely thrilled. From start to finish, the process was seamless, and the end result was simply stunning. I will definitely be returning for all my future floral needs. Thank you for the exemplary service and the gorgeous flowers!
N Nicola Taylor
146 days ago

I made a mistake on my order…thru…

I had an extraordinary experience with Flowerbx.com that I just had to share. I found myself in a bit of a bind after making a mistake with my order, but the customer service team swooped in and saved the day in a matter of minutes. The level of efficiency and care they provided was truly impressive. Not only did they correct my order promptly, but they did so with a genuine understanding and empathy that left me feeling valued as a customer. Their swift response and willingness to go above and beyond greatly exceeded my expectations. I cannot thank the team at Flowerbx.com enough for their exceptional service. This kind of dedication to customer satisfaction is rare to come by these days, and I wholeheartedly recommend their services to anyone in need of a reliable and customer-centric floral provider. Thank you, Flowerbx.com, for turning what could have been a stressful situation into a seamless and positive experience. I will certainly be returning for all my future floral needs.
T T Jones
147 days ago

Life Saver for Special Occasions!

I cannot thank flowerbx.com enough for coming to my rescue on a special day. Their website is not only user-friendly but also offers a delightful array of choices for all occasions. I have been a recurring customer, and once again, they exceeded my expectations by delivering a stunning arrangement on the same day within London. My friend's birthday was saved, thanks to their prompt service!
T T Jones
147 days ago

Life Saver for Special Occasions!

I cannot express how grateful I am for flowerbx.com. Their website is incredibly user-friendly and offers a delightful selection for every event. I've been a loyal customer for a while now, and recently they truly saved the day. When I needed a last-minute gift for a friend's birthday, their same-day delivery within London came to the rescue. It's an absolute relief knowing that I can rely on them to make any occasion extra special. Thank you, flowerbx.com!
P Patricia Holman
150 days ago

Generous and Helpful Service with Stunning Flower Delivery

After receiving a charming bouquet from my granddaughter, I was thrilled by the stunning flowers from flowerbx.com. Despite the initial mishap of a squashed box upon delivery, the exceptional customer service turned the situation around. Upon notifying them about the damaged package, they promptly sent another bunch of lovely flowers, showcasing their generosity and willingness to ensure customer satisfaction. I was genuinely touched by the understanding and prompt action taken by flowerbx. Their willingness to go the extra mile left a lasting impression on me. The replacement bouquet was even more beautiful than the first, and it truly brightened up my home. The experience with flowerbx was not just about the lovely flowers, but also about the caring and responsive customer service. I wholeheartedly recommend flowerbx for their beautiful blooms and their dedication to ensuring a positive customer experience.
P Patricia Holman
150 days ago

From Squashed to Stunning: A Story of Exceptional Service from FlowerBX

My experience with FlowerBX left me in awe of their exceptional customer service. When my granddaughter surprised me with a delivery of beautiful flowers, unfortunately, the box arrived squashed. Despite this mishap not being FlowerBX's fault, they went above and beyond to rectify the situation. Upon notifying FlowerBX of the issue, they promptly sent me another bunch of stunning flowers, making sure that my gift was perfect. Their swift response, generosity, and genuine care for their customers truly stood out to me. The replacement flowers were not only gorgeous but also arrived in pristine condition. The whole experience left me deeply impressed by FlowerBX's commitment to customer satisfaction. Their willingness to rectify a situation that was not even their fault speaks volumes about their dedication to providing a top-notch service. I am incredibly grateful for their proactive approach and the beauty of the flowers they delivered. Without a doubt, I wholeheartedly recommend FlowerBX for their exceptional products and outstanding customer care.
J Jenni
159 days ago

Transforming my Home with Elegance: A Flowerbx Experience

The day I received my order from Flowerbx was nothing short of magical. As I unwrapped the package, I was greeted by the sight of the most exquisite irises I'd ever laid eyes on. The care put into the packaging truly made it feel like unwrapping a precious gift. What astounded me even more was the generous number of stems, allowing me to adorn multiple vases throughout my home, spreading their beauty and fragrance into every corner. Flowerbx has elevated my expectations for floral quality and presentation, and I wholeheartedly recommend it to anyone in search of luxurious, top-tier flowers.
J Jenni
159 days ago

A Blossoming Experience with Flowerbx

Let me just say, ordering from flowerbx.com was an absolute floral delight! I recently treated myself to a bunch of stunning irises, and the whole experience was nothing short of magical. From the moment the package arrived, I could sense the care and attention that went into wrapping the flowers. Unboxing them felt like unwrapping a present, and the sheer beauty of the irises took my breath away. What impressed me the most was the generous amount of stems included in the bouquet. Not only did I get to adorn my space with these gorgeous blooms, but I also had enough to create multiple arrangements in different vases throughout my home. The irises brightened up every corner they touched, spreading joy and fragrance wherever they stood. I wholeheartedly recommend Flowerbx to anyone in search of top-quality flowers that surpass expectations. This experience has truly elevated my appreciation for floral arrangements, and I can't wait to indulge in more floral delights from Flowerbx in the future!

Introduction

Flowerbx.com is an online flower delivery service that aims to bring the beauty of fresh flowers directly to your doorstep. With a wide selection of stunning flowers sourced directly from growers, Flowerbx.com offers a convenient and reliable way to brighten up any occasion or space.

Pros and Cons

  • Pros:
  • - Wide selection of fresh flowers
  • - Convenient and reliable delivery service
  • - Responsibly sourced flowers directly from growers
  • - User-friendly website with easy ordering process
  • - Excellent customer service
  • Cons:
  • - Limited availability for same-day delivery in certain areas
  • - Prices may be slightly higher compared to local flower shops

User Experience

Flowerbx.com provides a seamless user experience with its well-designed website and intuitive interface. Browsing through the various flower options is effortless, allowing users to easily find the perfect bouquet for any occasion. The ordering process is straightforward, and customers have the option to include personalized messages, select delivery dates, and add special instructions. The website also features beautiful product images and detailed descriptions, ensuring customers can make informed choices.

Pricing and Value for Money

Although Flowerbx.com prices may be slightly higher compared to local flower shops, the service offers excellent value for money. With its commitment to delivering fresh and high-quality flowers sourced directly from growers, customers can trust that their purchase will provide long-lasting beauty. Additionally, Flowerbx.com offers competitive prices for luxury flowers, making it an ideal choice for those seeking premium floral arrangements.

Customer Service

Flowerbx.com takes pride in its exceptional customer service. Their dedicated support team is available to assist customers with any queries or concerns through various channels, including phone, email, and live chat. Additionally, the company is proactive in addressing customer feedback and ensures that all issues are resolved promptly and satisfactorily. Overall, Flowerbx.com provides a reliable and friendly customer service experience.

Product Quality and Selection

Flowerbx.com is committed to providing customers with top-quality flowers sourced directly from growers. Their extensive selection includes a variety of stunning blooms, ranging from classic roses to exotic orchids. Each bouquet is expertly arranged by skilled florists to ensure maximum freshness and visual appeal. Customers can trust that their flowers will arrive in pristine condition, ready to impress.

Website Usability

Flowerbx.com features a user-friendly website that is easy to navigate. The clean and minimalist design allows customers to browse and select their desired flowers effortlessly. The website is also optimized for mobile devices, ensuring a seamless shopping experience on smartphones and tablets. Additionally, the website provides helpful filters and sorting options, allowing customers to refine their search based on preferences such as flower type, color, and occasion.

Returns and Exchanges

Flowerbx.com has a straightforward returns and exchanges policy. If customers are not completely satisfied with their purchase, they can contact customer service within a specified timeframe to initiate the return or exchange process. The company is committed to resolving any issues promptly and aims to provide a hassle-free experience for customers.

Promotions and Discounts

Flowerbx.com occasionally offers promotions and discounts to customers, providing an opportunity to save on their flower orders. These promotions can include discounts on specific arrangements, free delivery, or exclusive offers for loyalty program members. Customers are encouraged to check the website regularly or subscribe to the newsletter to stay updated on the latest promotions and discounts.

Reputation

Flowerbx.com has established a strong reputation for delivering high-quality flowers and exceptional customer service. With positive reviews from satisfied customers and partnerships with reputable growers, the company has gained trust and recognition in the online flower delivery industry. Flowerbx.com's commitment to sustainability and responsible sourcing further enhances its reputation as a trustworthy and ethical floral provider.

Payment Options

Flowerbx.com offers a variety of secure payment options to cater to customer preferences. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. The website also utilizes secure payment gateways to ensure the safety of sensitive information during transactions.

Loyalty Programs

Flowerbx.com offers a loyalty program that rewards frequent customers with exclusive benefits. Members of the loyalty program can enjoy perks such as early access to new collections, additional discounts, and special promotions. By joining the loyalty program, customers can enhance their flower-buying experience and receive additional value for their continued support.

Customer Reviews

Customer reviews play an important role in assessing the quality and reliability of an online service. Flowerbx.com has received overwhelmingly positive reviews from satisfied customers, praising the freshness and beauty of their flowers, prompt delivery, and excellent customer service experience. These reviews reflect the company's dedication to providing exceptional products and services.

Community Involvement

Flowerbx.com actively participates in community involvement initiatives. The company supports local growers and farms, fostering sustainable agricultural practices and promoting the importance of responsible sourcing. Flowerbx.com also collaborates with charitable organizations, donating a portion of their proceeds to support causes such as environmental conservation and social welfare. Through its community involvement efforts, Flowerbx.com demonstrates its commitment to making a positive impact beyond the world of flowers.

Shipping and Costs

Flowerbx.com offers reliable and efficient shipping services to deliver flowers across various locations. Shipping costs are calculated based on the delivery address and service selected during the checkout process. While Flowerbx.com strives to keep shipping costs competitive, customers should note that these costs may vary depending on factors such as distance and delivery urgency. The website provides estimated delivery dates and tracking information to keep customers informed about the progress of their orders.